user
Aspen Dental
849 W Oglethorpe Hwy Ste 140, Hinesville, GA 31313, United States
Appearance
Aspen Dental

Comments
As
Review №1

Taylor is such an amazing person. Easy to talk to and great at her job. I definitely felt comfortable and confident in her work on my teeth! Shes the sole reason Ill be returning to this office for my future visits.

Na
Review №2

I loved my experience at Aspen Dental. The staff were all nice, understanding, and kind. I especially loved Taylor! Shes very personable and made me feel so welcome my entire visit. I love this team and cant wait to come in for my next cleaning!

Di
Review №3

Friendly staff, clean space and great experience going there. I would definitely recommend this place to anyone.

De
Review №4

I always love Aspen Dental. They are super affordable and they work with you on treatment. My hygienist Taylor, RDH was super amazing and just a breath of fresh air!

Al
Review №5

My husband had a scheduled appt, 9-27-21, at the Hinesville, GA office. You were having a sale on dentures, $299 per arch. Financial lady told him that the dentures would be $399 per arch and that the $299 sale was last month, even though the $299 is still posted on the Aspen Dental website under dentures. She informed him that if he has dental insurance it is fraud not to use it and pay for the dentures as a cash customer. When did it become fraud to pay cash instead of using your insurance? When my husband went in to make the appointment the week before, the lady told him that the dentures would be $299 per arch for the basic dentures. Is this a case of false advertisement or fraud on Aspen Dentals part? This is not good practice to falsify prices and lie to customers. Everyone needs to be aware of Aspen Dental practices. He had been warned by others to beware of Aspen Dental price practices. Do not go to Aspen Dental for dental work!

Ke
Review №6

Taylor was amazing. I’ve got a lot of anxiety around dental work and she made me feel comfortable and I was laughing the whole time. She’s wonderful.

Am
Review №7

Every time I walk into that office, I leave feeling better about myself and my smile. The ladies there are so nice and friendly and beyond helpful.

Je
Review №8

I love Dr. Sundin! She is very friendly, knowledgeable, and a great dentist. The staff has been nothing but wonderful.

Pa
Review №9

Everyone was super nice. The only reason why I didnt give them a 5 star review is because of the wait time. I am big on time management and scheduling. If it says arrive 15 minutes early to do paperwork and I do that, I expect to be seen at my scheduled time. I also dont like time wasted. Once I got to the back there should be no reason why I am waiting for another 30-40 minutes on a doctor who is only going to talk to me for 10 minutes. People have jobs and use their sick hours for appointments. However, I do understand emergencies and being short handed. Their technology was amazing and like I said all the staff were super nice.

Ch
Review №10

Staff is always super friendly and helpful. And they have always been super speedy about working me in if something comes up I needed them to look at. Really enjoy any trip there.

Sa
Review №11

My hygienist Taylor is absolutely amazing! She made my visit quick and thorough and there was no awkwardness whatsoever! We talked and I was 100% comfortable the whole time!

Ju
Review №12

Great service. Very friendly and great to talk to about getting dental work completed. I would recommend them to anyone that needs dental work.

Co
Review №13

I went to Aspen Dental for 3 fillings. I left, one of the fillings started to hurt so I went back in to see what was wrong. The dentist told me the filling caused the tooth next to it to crack and I would need a crown to fix the issue. They then told me I would have to pay 1,200 for this and the interest rates are not pretty (>20%), even with good credit. In other words, if they mess you up, you’re footing the bill + interest. 3/10 recommend. Smart people inside, but you can tell they were in the bottom half of their class. Marks all over the walls, pictures broken, dysfunctional chairs. Go to a private practice, save your money, stay away from this corporate scam.

la
Review №14

I made appointment with this dental office . I had a pleasant experience with there service years ago at another location in new York . I asked if they could make a repair for me they assured me they could . They ended up messing the repair up even worse . So I gave Them another chance made apply for a dental procedure .first they called after I confirmed the appt by text message they sent . If I would like come in for a earlier time. I told them I would like to keep my appointment time . I arrive there today for my appointment at the correct time . They tell me the dentist can’t see me I need to reschedule because I needed to come in at an early time then my scheduled appointment team. I was so upset .not professional at all. I would not recommend to anyone who need dental work that could be costly . You deserve better service for you money.

Je
Review №15

Special thanks to Ms. Kinda, Dr. Sundin Taylor, and staff. Thank you for everything you’ve done and continue to do on a daily! I went from not smiling to always smiling. Every time I come in it’s warm and welcoming. You’ve been there to comfort my kids and myself. We can’t thank everyone enough. Big smiles from the Johnson family. Keep up the great work!

Br
Review №16

I’ll start with the positives- the staff was very friendly and efficient at their work. When they were in the room they were professional and explained everything in depth. However, it took me a total of 2hours and 15 minutes to complete my new patient exam. It wouldn’t of taken so long if I hadn’t been left alone in the room for extended periods of time. Like I said, the staff was efficient and quick.. but that’s when they were in the room. It took the dentist about 30 minutes to make her way to my room for example. I’m also very unhappy with how I was not given the option to opt out of the Invisalign exam. I had to pay out of pocket for that exam without being told that’s what it was for. I was never once asked directly if I wanted Invisalign. Which news flash- I don’t. Also at check out I was not given the option to pay for my different treatments that I need separately. Instead I was given a total summary for all treatment options together. But I know I won’t be coming in for a deep cleaning, root canal, and a crown all in one day... so why wasn’t I given the option to pay for those separately? It’s kind of confusing and in summary I’m going to find a new dentist.

Ne
Review №17

Special thanks to Amanda,Taylor, and Dr. Sundin!! Very good experience, everyone was caring and kind!!!

jo
Review №18

I had a recent visit here for a routine cleaning, Shiela (dental assistant) escorted me in and answered all questions I had. She was very professional and knowledgeable of her craft. Taylor (hygienist) did the leg work and got me out there quick with a thorough cleaning. I had no sensitivity following the appointment whatsoever. This office is running on all cylinders with Kate (DDS) leading the way.

Ja
Review №19

This was my first time at Aspen Dental. Everyone was so nice and thorough. Overall, I had a great experience. Tan was especially the sweetest!

Pa
Review №20

Great service and very nice and professional, I highly recamend

Je
Review №21

Thank you so much Aspen Dental Hinesville Georgia. You gave me my smile back. I am beyond happy with my experience the staff is super friendly and very professional. I would definitely recommend Aspen Dental to anyone who needs dental work done.

Ca
Review №22

Great staffs, excellent service, minimal waiting time and reasonable pricing. They will be my dentist going forward. I would highly recommend them.

Sh
Review №23

This dental office is so clean an fancy and the staffs are amazing they are very friendly with patient. Nikki, Taylor & Dr Sundin was the best they took great care of me. This will be my permanent spot.

Ja
Review №24

I was totally dissatisfied with the Aspen Dental services. They advertise that if you dont have dental insurance, your x-ray and exam are free, yet I was charged $30.00. and the reason for my appointment was to have a cracked tooth taken care of. I left after having been there for over two hours, my dentist stated that they would see IF they could fit me in for an extraction that day. I left without any service being rendered.

Ke
Review №25

This location and staff is completely amazing! I drove 2 and a half hours one way each time to have my teeth removed and upper and lower plates made. Dr Sundin was the best dentist I have every dealt with. She and the entire staff made me feel more than comfortable. This entire experience was made so easy thanks to all the staff there. Thanks again everyone! Hugs

Ed
Review №26

Cant be trusted! I would NOT recommend this place!

Kr
Review №27

Very compassionate, kind and understanding! They really will work with you and your budget to help you get the treatment that you need.

Ti
Review №28

I set me appointment close to a month prior. I work 40-50 hours a week and called out for a appointment at 8am. I’m tired and get there only to find out no one is there when it clearly states it’s open. The least I could have gotten was a courtesy call. It’s now past my appointment time

Ha
Review №29

Great office and the people, of course, make the difference. There was some confusion in the beginning, the scheduler scheduled me for a cleaning and the office then called and said we werent scheduled for a cleaning. This is because they have to do some Consulation first. But they worked it out and we got our teeth cleaned. I would guess all Dentist offices are that way but hopefully they will get the communication worked out better in the future. -- Great office and what I really liked was the no pain method of cleaning. Awesome!

Br
Review №30

Great experience, I was helped by the DA Shelia, Taylor was my hygienist and Dr.Sundin seen me and explained everything. The staff were wonderful and had great attitudes.

Ja
Review №31

The waiting room was clean and open. Upon entering the back everyone was polite and engaging. Tan was awesome with my lack of excitement with things in my mouth. She kept my anxiety down and walked me through everything that was going to happen step by step. Taylor and Dr Sunden (sp) were awesome as well. I just hope when I return for my procedure Im able to have the same group of ladies.

Je
Review №32

I went in to get dentures and had Nikki from my first appointment straight through till I had my dentures she was so sweet and calming and the dentist who pulled my teeth was amazing also I have had one to many bad experiences with dentists but not here they were amazing from start to finish every appointment

Bi
Review №33

Nice and friendly staff. Great atmosphere and vibes.

Ka
Review №34

Clean and professional staff. The Dental hygienist was sweet and did a fantastic job on cleaning my teeth.. Highly recommend this office..

Ge
Review №35

Had a Great and Rewarding experience the Staff is Super Nice. Gives the family atmosphere and makes you feel right at home!!!

Ap
Review №36

I would not recommend this location at all if we’re the last place in the entire U.S in hinesville Ga made an appointment for my husband after being in severe pain had to wait 4 days to start with and then they tried to pull wrong tooth and after leaving a $100 credit on account come to find out all of sudden states we used the credit which is a lie because we paid out of pocket for all services rendered he came home in severe pain nothing sent home for pain or infection this is the worse place would not recommend for my dog and by chance I see my $100 I will be shocked I will be reporting to the Better Business Bureau very dis-satisfied

Ma
Review №37

First time visiting Aspen Dental. The representative at the font desk wasnt friendly at all. She didnt greet anyone that walked in. She had me sit down to fill out paperwork. I sat in the lobby to fill out my paperwork and she began to ask me personal questions out loud from the desk she was sitting at. She was asking me personal questions about my insurance coverage etc.. I didnt appreciate how she asked me out loud in front of other people I felt very uncomfortable. After my appointment, another representative had me sit down to review my bill and once again not mindful at all. A stranger was right next to me and she was speaking very loudly confirmed my social and date of birth in front of the stranger. Not impressed at all with the service very disappointed.

Ye
Review №38

Teeth whitening service excellent. As an active duty soldier you need to bring a recent image of dental xrays, document with recent cleaning, and a letter from dentist stating you are authorized to get the whitening treatment not a referral. The cost was $327 and about 45 mins long. It didnt hurt during procedure but after I was finished I felt electric zaps the rest of the day. I took ibuprofen that evening and the next morning I felt no zapping. Gums are sore when I brush even with my extra soft brush. Thank you for my smile, cant believe how refreshed it made me look. The best gift I have given myself.

Le
Review №39

I came in yesterday morning because of tooth pain and left with finally having that painful tooth removed and my teeth cleaner than they have been in years! The women who spent their time walking me through everything and working on my mouth were absolutely amazing and so kind! I can’t wait for my next visit with them!!!!

Sh
Review №40

I love Aspen Dental, the Hinesville location! The Dr. Is very sweet, thorough and professional. The staff is friendly and helpful. This is a very stress free environment.

Mi
Review №41

Experience is great, the people here are great. 10/10 recommend. Kinda in the front helped me with everything up front and the dental assistant Kat was very nice and helpful as well.

Dr
Review №42

Since you keep emailing me asking for a review here you go.I brought my son in because he was having pain in a tooth.. I paid to have the x-rays done ($200) which afterwards they presented services they recommended that was over $3400. They also were going to outsource to another dentist for a root canal which would be additional charges. One of the charges on their quote was for an electric toothbrush which lead me to believe there were a bunch of other charges listed that were unnecessary.Needless to say Ill be able to fly him to his family in China, get the work done and still save an estimated $2500-$3000. Granted I dont have insurance but he does in China. Even if I had insurance there still would be a small savings flying him to the other side of the planet to have the work done.

Ma
Review №43

Very professional, relaxed atmosphere and amazing employees. Got my Invisalign here and they did a great job with my progress. Would definitely recommend them. Ask for Kinda she is very help and nice to talk to. Will work with them again!!

Ma
Review №44

Like always I get treated with the up most respect and taking care quickly. I always enjoy my appointments with aspen, because they make you feel like family while you are there. The staff is wonderful and the best Ive been around since the time in the Military. I really appreciate the Aspen Dental in Hinesville office, for providing me with the proper information about how to better take care of my teeth. I love this office, and will never want to go to an army dental clinic again. I look forward to my appointment in February.

Le
Review №45

I have never been to a dentist and had a tooth extracted after the day I had extracted I never felt one bit of pain when I left that office. When the novocaine wore down I took two Aleve not because I was in pain but just in case. Well I never had one bit of pain at all I was very very surprised I didnt take any medication except for those two Aleve I was very surprised very pleased and how they treated me. I would recommend very highly that dental office. I want to thank everybody there. Special thanks to the doctor that treated me. You are the only dentist that I have ever visited did I came out with no pain thank you very much youre a great doctor and I want to thank her sister she was very nice very helpful very easy to talk to you she made me feel very comfortable thanks you again

Ka
Review №46

First time at Aspen Dental & all the ladies were amazing, they’re clean & full of smiles ❤️ Even tho I was super nervous when I first walked in i came out well informed & very excited to know they will be working on my teeth 🦷 😬

Yr
Review №47

An excellent service and very helpful very kinda very patient they explain everything with alot of details very recommendable #8001 also very clean place

Ba
Review №48

Wonderful staff & service, they made me feel at ease.Babbie Davis

Do
Review №49

It was great!

Mc
Review №50

I came to Aspen for a cleaning & a new filling. I was disappointed that they do not give discounts for cash. Saves time & effort for them, and we all know insurance pays at a discounted price. Still got the new filling at full price. It fell out before I got out of the chair. They put in a new filling w/out sterilizing the equipment or getting new. Less than 2 wks later my tooth was so badly infected it had to be pulled. I do not smoke & took utmost care after the filling to keep my mouth/teeth cleaned. I was LIVID. I lost a tooth thanks to this place!!

Ju
Review №51

I enjoyed my experience with Aspen Dental in Hinesville. From the time I walked in the door I was treated with smiles and dignity. The dentist and the whole staff were fantastic.My dentures are perfect. Now my teeth show when I smile. I am very happy and blessed.

Ap
Review №52

My daughters and I had a great visit. They are very professional .The work they did on my children teeth Awesome. The facility clean and comfortable. We are making this our Dental Clinic....

Pa
Review №53

Amazing customer service. The atmosphere is clean, the staff are friendly and professional.My services were quick but efficient and thorough. I highly recommend ASPEN dental.

Un
Review №54

I truly appreciate the staff in this location. I honestly use to go to the dentist and they would tell me what I needed, proceed to tell me it was “X” amount of dollars and I would leave without anything scheduled because I was unable to commit at the moment. I never had anyone sit down and go over the treatment in detail or present me with options to actually be able to do my treatment. I love the way Aspen does dentistry & look forward to seeing the staff !

Ch
Review №55

Very professional, Friendly, and Helpful. Very satisfied, highly recommend

an
Review №56

The Aspen Dental Staff, are WONDERFUL! I sincerely appreciate, their kindness and compassion. I’m a Retired NAVY Veteran and my Dental experience in the military, was not the best. I am Sincerely Blessed to have found this Dental clinic. I really love the staff!!!

Ja
Review №57

I came into this office like here we go! The office was clean and refreshing upon entering and although, I had a preconceived opinion about this place and how my experience was going to go. I saw people in pain going in and leaving satisfied mostly as they left. I was in pain and disgruntled but my X- ray tech/ dental assistant Shilea gave me a reassuring confidence that everything was going to be fine. She was prepared, professional and polite and delivered an awesome experience. She stood out to me but my overall experience from the staff and dentist was nothing short of amazing as I left satisfied for the work that was done, thank you ladies!

Ja
Review №58

My experience at this Aspen Dental was fantastic. Staff and Doctor were very attentive and did a great job of explaining everything in terms that I could understand. Staff also very friendly and made me feel very comfortable in the office. I will return to this office for sure! 2 thumbs up

Pa
Review №59

Front desk lady was very cordial. X-ray tech was like a robot. I could barely understand what she was saying and she talked very fast. Dental hygienist talked very fast also and seemed to want to get done in a hurry. The lady who did my dental plan was very good and spoke very professionally and explained everything to me regarding the cost of everything. What I didnt expect was that everything had to be paid upfront. Met the Dentist very briefly who looked at my gums and mouth. Was very nice. I had to make another appointment to come back to get a cleaning because everyone was going to lunch.i could have gone back an hour later but it would have been an inconvenience..,.,,

Ra
Review №60

My experience was excellent!!!! I really appreciate their hard work and service... kinda the treatment plan coordinator was really helpful in getting me started Dr. sundin was kind and very understanding ...very friendly team

Ka
Review №61

This was my first appointment and I must say that the entire staff is amazing. During my exam my concerns were heard and answered. I was put at ease and I can’t thank Doctor Sundin enough and her staff enough.

Ke
Review №62

Honestly if I could give zero stars I would. I went to this Dentist in order to simply get checked and a cleaning. However, they identified a course of care I wasnt ready for today as they identified an additional required cost of $300+. Inside that cost was a cancer screening $70, an electric toothbrush they were going to give me $100+, and the actual treatment for $150. Im glad I asked because lord knows what else they would attempt to tack on. I dont appreciate the up-sell and frankly their billing practices leave a lot to be desired. It violates my trust that they wouldn’t actually tend to my dental needs and instead focused on what they can milk me for.

Sh
Review №63

Very nice people they seem competent and completely professional. the place was spotless clean. I waited 45 minutes to be seen so what should have been a one hour appointment I was there for 2 and a 1/2 hours, everyone was nice, but really? There was a bit of a hard sell for me to agree to services that are necessary but not urgent, be prepared to speak up about what you do want and not let them take you down the garden path scheduling services you may not be able to pay for.

Br
Review №64

Everyone in the office were very personable. They were all very upbeat and had great personalities. Made my trip very pleasant, since I really don’t like to go to the dentist.Everyone was professional in appearance and the way the did their jobs. They also explained what they were doing and what the results were. Very clean office.

Lu
Review №65

From the moment I walked in a warmWelcome! Super clean place, I’ve been to dentist office that I ran out off because of how old and dirty is was. But this place was so clean and the team very detailed and Dr. Sundin was patient answered all my questions. I had an intense cleaning by Taylor she was the best! I have sensitive teeth and with her I didn’t hurt at all!!! Great job guys! Awesome team work! And I qualified for payment arrangement as well. What more can I ask for!

Fa
Review №66

Prices are at an exponential rate. Service was good. I kept having problems with my lower partials and they never were fixed so to get another new set would cost me $745.00, DONT THINK SO, considering they already got $4000 from me! I do not recommend and I will be going to another dentist to get my partial

Kh
Review №67

This place was great and fantastic! I was able to set up my first visit over the phone with very polite and easy going manager and came in he next morning no problem. The wait didn’t take long at all the staff was very glad to help and to give you the knowledge and understanding of what you’re going through for that day’s appointment. I really appreciate the help and I’m very glad I chose Aspen Dental!

se
Review №68

The girls in this office are the best! They are very polite and professional, Lashanda the practice manager worked me in before my actual appointment and also went through all aspects of my visit with full payment options as well as cash payments like I wanted. I would recommend this office to everyone!

Li
Review №69

Honestly I tried Aspen Dental (Hinesville, GA) because my husband used them a few years ago and asked me to give them a try. Never Again! I should have read some of the reviews first. Don’t get me wrong the front desk/x-ray tech/Dr were polite. After taking quite a bit of x-rays, I went to a room where another girl went over them. Then the Dr. came in, shuck my hand and started going through the x-rays and what I needed to get done plus everything else she wanted to do. Now, I went in because I was having pain on the right side of my mouth(which was my concern and priority) and to get a cleaning done (visit and cleaning are covered through my insurance). The visit became all about everything they wanted to do aside from the main thing needed to get done for my pain and gums. Needed a scaling and deep cleaning, some cavity fillings in order to help with what they said to help with gum infection. But then, they wanted to do a root canal and talked about needing a bridge on the bottom left( due to a tooth I had pulled years ago). I didn’t have issues with the left side of my mouth. It was like the pain I was feeling wasn’t a concern because they were too busy adding other stuff. Once the Dr. finished talking and left. I asked the girl if my teeth were going to get cleaned? She says, “well go see the financial person to go over your estimate and then we can do that if you still have time”! Really?? My insurance is paying for this visit and my cleaning and all they were worried about was adding additional work and giving me an estimate! When I sat with the financial girl and she started to go over it, I specially asked her “ Is this just for the scaling and cavities?”. She says, No.... it’s for everything including root canal and bridge. I had already expressed to her that I was just interested in getting the priority work done(scaling, cavities) but apparently it doesn’t matter what the customer wants. What matters is how much can they get! I was done! Told her to give me the paperwork and walked out. It was such a waste of a visit ( I get 2 a year) and my insurance! NEVER AGAIN!

CA
Review №70

This Aspen is a great office. The staff is courteous and well mannered. The DAs come out on time and are knowledgeable about everything dental related which helps with understanding what is going on, Doc and the staff make you feel like it’s family oriented and that they truly care. definitely recommended.

je
Review №71

I was told they are too busy when I had a appointment. I would never recommend using them.

Ta
Review №72

My appointment was at 2:45. I arrived about 2:30, signed in and had a seat. The receptionist was already with a customer. When I went back to tell her that I needed new patient paperwork she was very rude and told me that my appointment was at 2:30 and I would have to wait to be fitted in. She also told me that I had not been there since 2:30. I pulled up the email and showed her my appointment was at 2:45. She never apologized. When we left my mom told me another lady came in late and the same receptionist was very pleasing telling her her that they would still see her. Other than that the rest of the staff was very courteous and polite.

Ce
Review №73

They are very good at breaking down everything and explaining what is going on and what is the plan of action that needs to be done to take care of your mouth. And not mention the staff is nice and excellent and exceptional at doing their jobs.

Ka
Review №74

I had a cleaning on 12/30/19 in Hinesville GA. The staff from the receptionist to the Dentist was professional, welcoming, and informative. The Dental Hygienist did a fantastic job on cleaning my teeth and answering all my questions.

Je
Review №75

Everyone at this office is thorough and truly cares about the people they served. I love the dentist here. She is awesome, knowledgeable, and goes above and beyond for her patients. Office is always clean and welcoming.

Ro
Review №76

What an amazing experience! Yes at the dentist! The staff here is completely professional at the same time down to earth. If you are burdened with the stress and anxiety that comes with going to the dentist, it will quickly go away once you’re greeted at the front desk. All smiles and laughs make you feel right at home. The level of service is exceptional. Offering you plenty of options to take away pain if you have any and get you back smiling again.

Da
Review №77

I love this place. Honestly they are really friendly and very informative. A helpful staff and I couldn’t ask for a better dentistry. Thanks you guys 💯

Re
Review №78

The hygienist was very nice, the office staff were polite.First appointment: went smoothly. Got my xrays done, scheduled an appointment to get the 2 extractions I needed taken care of.Second appointment: got my cleaning done. Was told I would have to reschedule for my extractions because the dentist had written in my chart that they specifically wanted to do my extractions, which meant no other dentist was allowed to do it? I still dont understand this. Why could the dentist on staff not perform the extraction? Why was I not scheduled for a day when my dentist was available?Third appointment: I was told shortly after signing in that there would be a 10-15 minute wait. I waited an hour. Unfortunately, since the extractions would take over an hour and a half to do, and I have an infant at home who needs to nurse so I cant be gone very long, I had to leave. Had my money refunded. Wont be going back.

Ca
Review №79

First time here at the Hinesville, Ga location and it was great. Staff was awesome from the receptionist to the doc. They were friendly and thorough. I went in for quotes and they gave me detailed quotes and the steps I will be taking through the process. I felt very comfortable with them and will be going back.

Ko
Review №80

By far the best dental office I have EVER been to in my life. I immediately felt comfortable with just the phone call to set up the appointment. Walking in the door every employee was happy and smiling and just radiated a positive vibe. Dr. Sundin was absolutely amazing!!! I asked so many questions and she was so patient and helpful! Monique did my xrays and normally that is such a traumatizing event because it’s uncomfortable.. not this time she was so gentle and understanding and I can’t forget Taylor, she is so sweet and bubbly and so informative I barely had any questions when she was done! I could write a book on how happy this place made me! Highly recommend 10/10 😁😁

Sa
Review №81

Friendly staff, fast visit, nice facility. I came in 30 minutes early to fill out paperwork, as soon as I got done with paperwork I waited maybe five minutes, if that, before they called me back. The staff were extremely nice and helpful. They made me feel comfortable.

IR
Review №82

I was very nervous when I came for the first time, but after speaking with the staff members, they made me feel at ease. Everyone had a pleasant personality and all the procedures that I needed done was explained to me in full detail. I was also grateful to be seen at a last minute notice. They are the best.

Sa
Review №83

Im a little confused about the quality of service I will receive in the future when Aspen Dental cant even get their records about appointments correct. I recently had an appointment at 11:30 AM & showed up, on time filled out the required papers then the next several steps of the examination process all the way to checkout.I arrive home a couple hours later and check my email and theres an email from Aspen Dental the first line of the email says, Were sorry you couldnt make your appointment. Luckily, we offer flexible appointment times, so rescheduling is easy! If they can be this forgetful about a person checking in, then how forgetful could they get when working on your teeth. Whoops!!! My bag I drilled the wrong tooth.

An
Review №84

I called and asked them before making my appointment was my insurance accepted. They replied yes. I made an appointment for my husband and I to be seen. I filled out all the paperwork and get to the back to get my X-ray done and the lady from the front desk informs me that they don’t accept my insurance. They inform me that I can see the doctor but everything else would cost and that I should continue the appointment so I can get a treatment plan that I will have to pay for out of my pocket. Don’t waste your time with this place they are unorganized and just want your money

T.
Review №85

I just felt like a number. Your prize has almost double in the past few years. There were only 2 ladies there that made me feel great being there. One was the one that check me out and the one that cleaned my teeth.

Al
Review №86

I have never been so relaxed in a dentist office in my life until I started using Aspen Dental! The staff is so warm and welcoming. Dr. B is great! He puts you at ease and explains what he is doing every step. I would recommend Hoinesville s Aspen Dental to everyone!

C.
Review №87

That place where I go to are a great people and very caring. I have lost all my counts of how many times Ive been going for my adjustments. Thank you for all of your timing being patient with me. Thanks again! I recommend this place since Dr. Buchanan and the staff are very friendly.

Ti
Review №88

I scheduled an appointment here, my chief complaint was that I had a broken tooth that was causing me discomfort. Aspen Dental took x-rays and began to explain to me where my problem was coming from. I saw the doctor she explained what procedures I needed afterwards I saw the financial coordinator, she printed and explained everything again which came out to $15,000 the first procedure would be $1,500 she asked if I wanted to get started with the payments. I declined, and asked for my prescription for the antibiotics. She told me I wouldn’t get my prescription until I paid something towards the first procedure.A COMPLETE WASTE OF MY TIME.why am I paying to have a procedure done when clearly I’m in pain due to infection, and the procedure can’t be done right away?why was I refused meds unless I pay?my problem wasn’t fixed and I will never return or recommend them to anyone.

Bi
Review №89

I recently visited the Aspen Dental office on W Oglethorpe Hwy and had a great experience. The office staff were courteous and friendly, my procedure was on time, and the doctor was professional and easy to talk to. I recommend this office if you are looking for a good dentist.

Ni
Review №90

I really enjoyed my first visit at Aspen DentalEveryone was sooooo friendly and professional. I will definitely refer your practice to others. Looking forward to my followup visits..

Da
Review №91

Professional, courteous and compassionate staff through out! Thank you Dr. Kate & team for explaining all of my options in my treatment plan! Beautiful office and great location!

Ju
Review №92

I ❤️ love Aspen Dental. The Manager and the entire staff is so friendly. Thank you goes to the entire staff and my Dentist!!!!!

kr
Review №93

Im deathly afraid of the dentist, and I have a hard time even talking to an office on the phone. After my husband switched jobs, we had to switch dentists. I was super nervous and anxious. I was met with some awesome ladies who made me feel a little better. After my xrays, I met with the dentist. At this point Im already crying trying to control my nerves. Dr. Buchanan, walked through my plan to get my smile looking great. They explained everything and even gave me a variety of options. Thank you to each and every man and woman in that office. They have ALL been amazing and so helpful to me. They all understand my anxious behaviors.If you have an overwhelming fear of the dentist, choose this office!

Vo
Review №94

I am very upset with aspen dental, I heard so much good things about them to only be disappointed. I was rescheduled twice and when i got to my appointment today which was at 9:30 am got a email to confirm my appointment at 9:30. The lady at the front tells me oh we have your appointment at 1pm i said no i cant do 1pm my appointment ( showed her my email) is at 9:30am she tell me well my computer says 1pm but you can await, but everyone is already here for their appointment so it will be awhile. Now mind you i have took off work for two hour for this appointment. the lady tells me we can reschedule your appointment the first opeing we have is march 11th. I told her this will be the third time yall have done this. They was not friendly at all. They do not have to worry about me ever making an appointment with them again. JUST A DISAPPOINTMENT

A
Review №95

Everyone was phenomenal. The lady who took my appointment over the phone, to hayze the hygienist who told me stories that made the time pass, to Dr. Buchanan who was very gentle. His assistant was also great. They were very clear with the required payment, and were flexible when I explained my finances. Overall I couldn’t be happier with this experience.

Ro
Review №96

Best dentist in Hinesville. Thank you Dr. Sundin and to her staff. I would recommend this dentist to everyone. 5 stars. They are so nice and very caring of their patients.

Mi
Review №97

Extemely happy with my crown that Dr Sundin did for me !! Will definitely refer friends, family, and strangers alike. Wonderful staff!!

Dr
Review №98

I received a treatment for the use of a 135.00 toothbrush and 30.00 toothpaste. When I asked for the charge to be refunded, I was greeted hostily and told we dont give cash. Her behavior caught me off guard but I did tell her I didnt ask for cash, I wanted to make sure the charges were reversed.Will not be returning for future visits.Not my first chose, changed insurance company and my previous dentist not a provider.

Br
Review №99

Great place and the people are friendly and treat you like you have known each other for years. I got there at 3 and was out by 445. That included filling out paperwork to X-rays to meeting with dr b? He was great. I will definitely be back.

Ja
Review №100

Staff is friendly, knowledgeable. They explain everything to you in detail, which helps ease your anxiet. Love the friendly staff.

Information
15 Photos
100 Comments
3.9 Rating
  • Address:849 W Oglethorpe Hwy Ste 140, Hinesville, GA 31313, United States
  • Site:https://aspendental.com/dentist/ga/hinesville/849-w-oglethorpe-hwy-ste-140?utm_source=googleplaces&utm_medium=lociqgoogleplaces&utm_campaign=Hinesville,GA-Hinsvle_GA-3064&utm_content=listing
  • Phone:+1 912-348-1388
Categories
  • Emergency dental service
  • Cosmetic dentist
  • Denture care center
  • Dentist
  • Pediatric dentist
Working hours
  • Monday:Closed
  • Tuesday:8am–6:30pm
  • Wednesday:7:30am–4:30pm
  • Thursday:7:30am–4:30pm
  • Friday:7:30am–4:30pm
  • Saturday:7:30am–12:30pm
  • Sunday:Closed
Service options
  • Online care:Yes
Accessibility
  • Wheelchair-accessible entrance:Yes
  • Wheelchair-accessible toilet:Yes
Amenities
  • Toilets:Yes
Planning
  • Appointments recommended:Yes
Similar organizations