Rhett Thompson may well be the best agent I have worked with in my long life. He delivers competitive pricing and great no nonsense efficient, yet cordial, service. I highly recommend.
Im a firm believer when someone does a great job you tell the world. I had to have a name change so I dropped off my information. For some reason other companies changed my last name, but included a middle initial that I did not put down or messed up spelling the last name. I was prepared to start the process again with Carolina Heritage Insurance. I gave Dan my paperwork and he told me he would pass it onto Melissa. I figured Id be getting a call my paperwork got lost and would have to resubmit. I was shocked and thrilled when i received an email from Melissa with the correction made. Dan and Melissa are a perfect example of what fantastic customer service is. Dan and Melissa thank you so much for a job well done and excellent customer service.
Rett Thompson has been excellent to work with on my home insurance. He made the process very easy and clear. Answered all my questions and handled all the details for me. I highly recommend him for insurance needs.
Thank you, Mary Gundling, for helping me this morning. I am most pleased with Carolina Heritage Insurance. We made the correct choice when we moved here 11+ months ago.
This office is a great office full of nice and professional staff members. Melissa Davis is super friendly and very responsive/fast. I would Recommend this agency to any one of my clients or family members.
I have been working with Cara for several years. She is very knowledgeable, friendly and prompt. I would highly recommend Carolina Heritage Insurance for all of your insurance needs.
Ryann rocks. She was very responsive and knew exactly what kind of HO6 Insurance I was looking for. She followed up when there was a delay in closing. Great experience. Thanks again Ryann.
My husband and I have had a great experience throughout the 7 years we have been working with Cara. She is very professional, and always give you the best options according to your needs. We dont see working with another agent as she has built a special relationship with us as her customers, and knows exactly what we are looking for.
After 40+ years with Geico, Ryann Schmoyer was extremely helpful. She found me a policy at half the price for the same coverage. The transfer was seamless. This is the only place to get insurance in the LowCountry.
I had the pleasure of speaking to two VERY helpful and friendly employees. First was Kim Goosman who took time to email me a dec page for customers homeonwer policy and then Melissa Cadena helped when I had to call back because Kim sent the wrong policy. Both were EXTREMELY polite and happy to assist. They are true assets to your company!
Awesome experience with Melissa, customers were happy to get there insurance transferred to new vehicle and I was very happy to close the deal, thanks to Melissa Cadena... You Rock.... I cant wait until I have the next customer because I know Melissa will Assist.
Ryann was extremely helpful and I appreciate her expertise.
I needed to bring the cost of my auto insurance down and contacted Carolina Heritage. in less than a day Cara Socie had found me a policy that was half what I had been paying for the same coverage. Everything was transacted over the phone in less than 24 hours. So easy. So pleased.
My husband and I switched all insurance policies over to Carolina Heritage several years ago after a local bank manager noticed we were paying too much for our homeowners insurance. We couldn’t be happier. We have worked with Cara and Ryann and their service has been excellent!
I found Sue through a mutual friend and I am so grateful that I was introduced to her. Sue went above and beyond on every occasion that we spoke. She was professional, knowledgeable, patient, kind, and personable. I felt like I was talking to a long time friend who had my back. Sue provided the information I needed to make informed decisions and did it quickly. I would highly recommend her for all insurance needs. She truly excels at her job. I would wholeheartedly recommend her.
Weve been with Laura Bernard at Carolina Heritage for the last 2-1/2 years and couldnt be happier! Laura is professional, looks out for our best interests, offers great insights and explanations and is always there for our questions. Her friendly personality is a bright light in a business world where impersonal technology rules. To Laura and everyone at Carolina Heritage-- thank you! Mark & Nancy Hente
Ive been working with Laura Bernard for years, she takes the guesswork out of insurance. Her goal is to make sure I have the information I need to make the right decision about the insurance I pay for. Carolina Heritage is a trusted name in the industry and Laura is a perfect example of what makes them such a great agency.
Cara Socie was the rep. for Carolina Heritage and she went out of her way to help me to solve the problems I had. Great job
Laura Bernard with Carolina Heritage Insurance has provided the best customer service from any insurance agency we have ever had. She is kind, thoughtful and responsive to our questions and concerns. We appreciate she goes beyond what’s expected to help us save money and understand the products we need.Hope others will get a chance to experience her professional skills, knowledge and abilities.
Carolyn Mitchell has been our representative for awhile. I must say, she is OUTSTANDING! and a true asset to this organization.She treats me like I am her only client. She has successfully re-negotiated our auto insurance policy and home policy. She has a wonderful ability of providing prompt attention to my issues, thinking out of the box, and doing whatever it takes to meet my needs.KUDOS! and keep up the great work!
Very impressed with all aspects of their service, communication and professionalism
I reached out to Carolina Heritage after being with our current insurance agent for a decade. Ryann has been fantastic. Helpful, responsive, and knowledgeable. If you need an agent with these characteristics, I highly recommend reaching out to Carolina Heritage and asking for Ryann.
Been working with Carolina Heritage and Angela Thompson for years. Always professional and courteous - and an ABSOLUTE pleasure to do business with! Keep up the outstanding work!!!
Carolina Heritage is absolutely the best! We have worked with Rett Thompson for the past eight years. He is extremely knowledgeable, professional, and always responsive to our needs. We highly recommend them!
I am in the process of purchasing a home in Sea Pines on Hilton Head and needed some clarification on the FEMA Flood Insurance program along with knowledge of reading flood maps prior to making a decision to move forward on a purchase. Rett was extremely helpful in providing guidance on what to look for during the sales process. I will be contacting Rett when I need insurance.
Highly recommend this Agency. The members of the staff are friendly, knowledgeable. efficient and responsive.
Ryann Schmoyer is my agent for the two homes I currently insure thru her. She has been great to work with in finding the best coverage with the strongest value.
My wife and I just purchased a home and we had the very good fortune of being connected with Laura Bernard, Agent. Every phone call, question, and response was met with professionalism, courtesy and respect. This is the first time weve done business with Laura, and I highly recommend her!
Rett Thompson, has always been very responsive, and helpful. Also if he is ever unavailable the rest of the team in that office has his back, and yours. I highly recommend!
Rett Thompson at Carolina Heritage will provide great service for you. Very knowledgeable & thorough. I highly recommend him!
Laura Bernard has done a great job handling my insurance needs. Highly recommend her!! She pays great attention to detail and is great about following up.
We have used Carolina Heritage for several years on three different properties. We have received great service and suggestions. Ryann has shopped our coverage and worked to find the best coverage for us at each renewal.
Carolina Heritage Insurance is excellent. My agent Sue has been wonderful in finding us the best rates and coverage and in responding to any questions in a timely matter. Superior customer service !
Thank you Rett Thompson and Carolina Heritage Insurance for helping with my homeowners insurance. Rett is amazing to work with, hes personal, informative and very very helpful.Everything is accomplished in a timely manner and he gets the best rates with the best coverage . I highly recommend Carolina Insurance and Rett Thompson
Carolina Heritage has been great to work with. My agent, Laura, is responsive and helpful at all times. Definitely would recommend their services.
We have been clients of Carolina Heritage Insurance for six years. Their team is very fast, responsive and professional. We have received quotes, binders and policies quickly, never any problems. Laura looks out for her clients and suggests ways to save on premiums. Were never going anywhere else!
Very efficient and professional. Would recommend them.
I’ve had the pleasure to work with Ryann Schmoyer at Carolina Heritage Insurance. She has gone above and beyond in assisting me with my new homeowner and flood insurance policies. I would highly recommend her to friends and family.
Laura pays close attention to detail and makes the process of purchasing insurance go smoothly with the ability to assess options easily.
Great service. Everything I needed and very fast.
John Alagna and the team at Carolina Heritage have done an outstanding job providing insurance coverage fro my home for the last 11 years. They are very responsive and professional in all our interactions. They also do an excellent job of seeking out the best coverage for my home each year. I highly recommend them. Jim Mahoney
Rett is on the ball and always delivers on time and efficient. Would recommend to everyone Rett is very patient with me during difficult times in my life. He is a perfect 10+++Regards,Linda Chancio
I am so impressed and pleased with the level of service from Carolina Heritage. They worked to get me the lowest price for my home and flood insurance, saving me over $500 a year!Prior to this agency I had tried contacting my original agent for going on two years and they never would return a phone call. Carolina Heritage Insurance had me completely taken care of within a week. Knowing I have great insurance and a fantastic agent who will help me save money and get things done in a timely manner is a good feeling! I would highly recommend CHI to anyone looking for insurance!!
Fast, friendly service!
Sue is a very personal yet professional, competent individual and a pleasure to work with. Thanks, Sue
I have always had a great experience with this office. It is always nice to have agents help to navigate through a claim process.You guys are great!
Carolina Heritage Insurance is a family run company and one of the most reputable insurance companies on the Island. John, the owner and Cara his daughter have have lived in Hilton Head for over 30 years and takes the time to find the very best, lowest cost insurance that can save you money which is very important. Please stop by and give the a chance to give you a quote. Gina
I called for a client and Angela got what I needed in record time.
Worst experience ever. They sent me a letter postmarked 2 days AFTER my homeowners insurance expired saying it had expired. I had to contact them if I wanted re-write a policy. In the meantime there would be no coverage. This is insurance agent malpractice. Fortunately, my mortgage company gave me a heads up a week ahead of time that the insurance was about to expire. When I realized Carolina Heritage had not done its job, I shopped elsewhere and save over a thousand dollars with another agent and company!
Cara is great to work with!
We have been with Carolina Heritage over10 yrs. Cara has been extremely helpful and responsive. We have always had great service and would recommend this agency and Cara for all insurance needs.