I loved my hydrafacial! I was very satisfied with the results. The whole experience was wonderful. Cayenne was great. She was nice and knowledgeable and made me feel so relaxed. Cant wait to go back!
Cayenne was amazing! So easy going yet professional. Will definitely be back for additional services.
Cayenne is a gem 💎I couldn’t be happier with my eyebrows! In my experience, it has been difficult for me to find someone on island who can give the great results I received from premium salons on the mainland. She is the best of the best and is truly talented.
I loved the lomi lomi massage I received from Anna, and really appreciate & like her. She is friendly, an active listener, and very helpful. I also really like the office setup, and look forward to scheduling more services with them.
It was my first time and it won’t be my last. It was a great experience. Cayenne did a wonderful job explaining each step to me.
Cayenne was Amazing!!! I had the best Hydra ever!! She took such great care of me!! It was so good I didnt want it to end😢 I Am Completely Satisfied with my results and My Overall Experience Was Absolutely the Best!! Thank you Cayenne!!
My massage was wonderful. My therapist was so kind and warm. The environment was so welcoming. 10/10!
Cayenne is amazing. Honestly! It was my least painful wax by far. Love my results.
It was my first hydra facial and it was wonderful! Will absolutely be back again. Lila was sweet and thorough, I felt right at home.
AlohaShe was very nice and personableAlso very skilledOver all I am very satisfiedWill come back for sure for more treatments 😃
As a medical professional I have high expectations when it comes to spas. This review is way overdue. I have to admit that I hesitated at first not knowing what to expect, but this place has exceeded my standards. First of all, the place was super clean. It was obvious right from the beginning that the staff really prioritizes cleanliness of the facility. This is really important for me, especially during these uncertain times that we all are living in.Making the appointment was super easyI booked my facial online. I came at the scheduled time, they are located on the second floor of that new business plaza on E Kawili Street. My esthetician, Grace greeted me at the door, and invited me in. She made me feel welcome right from the start. The treatment room was very well equipped. I could tell that they have the high end equipment,My facial started with double cleansing, and my esthetician was very thorough. Then we moved to the Hydrafacial MD part of the treatment and I could feel how the machine is sucking the gunk straight out of my face. We also did dermaplaning and I couldnt believe how different my face felt after she was done. We finished off with LED light therapy.After the treatment my esthetician recommended a couple products for my routine, and I ended up buying a cleanser and the masque by Skinceuticals, I just love that brand. I will definitely be back.
Had a relaxing, refreshing experience! Love Lila, her technique and the results. I will be back for more!!
Lila was great, and I am satisfied with the results. She was quick, and I appreciate that the waxing was less painful than expected.
I love this spa!Anyone who is on the fence about scheduling services ... JUST DO IT!The staff is warm, welcoming and highly trained.No oversell here! ...personalized care and treatment was given with that “extra special dash” of beauty, peace and pampering. Thank you Grace and Cayenne🙂I’m ready to schedule for 2021!
I don’t normally post reviews. But in this case I wish I had more elaborate adjectives to rave about this spa and about Lila. It was truly a wonderful experience. Thank you Lila! Thank you Honolulu Spa!Keep providing incredible services and magical experiences!
Tutu loved it! Mahalo Cayenne
The new location is amazing. Cayenne is very good and helpful. Mahalo
My daughter and I both LOVED our experience. It was a treat for both of us and our way to share a mother-daughter day. My skin looks and feels so much better, and I started the skin care regimen the following day. My daughter is glowing! I love your new place it’s so calming. Grace is AWESOME! She’s so knowledgeable and thorough in her explanations. I really appreciate that . I am looking forward to my next appointment, thank you so so much, I finally feel like my skin is on its way back to where I want it to be.
Lila was friendly and professional. I would recommend to anyone looking for an esthetician.
In this pandemic, it’s easy to stress out and I’m so grateful that I had somewhere to go to relax and relieve my stress. Tungavidya was very friendly and was very helpful in recommending what to do on my next visit. During my facial she recommended options but it never felt forceful. I feel so much after my visit and I can’t wait to come back !
Amazing services and great staff, Clean and professional. Will be going back.
I have never been to a spa before so I didnt know what to expect. Tunga made sure I understood every step of my treatment and checked in frequently to assess my comfort. I loved every minute of my visit and I keep doing a double take when I look at my reflection. Is that really me?
I really enjoyed my treatment here. This place looks very nice, I honestly didn’t expect something that nice in Hilo. I had the Hydrafacial treatment and I really loved it. My skin feels very nice after this treatment. I will definitely be back.
Just got my Lomi Lomi massage at the Honolulu Spa & Wellness Hilo and it was amazing. My massage therapist Brandon really knew what he was doing. Just after one massage I can definitely feel an improvement with all the knots and kinks in my muscles. Located in the new Kawili Business Plaza, they have a private parking lot. The place is spotless clean, which for me was supper important. My massage therapist was wearing the mask the whole time. I really liked the fact that they had a bathroom on the premises, and I was able to wash my hands before starting. Overall my massage experience was really good. The blue light and soft music created a really calm and relaxing atmosphere. I will definitely be back.
I always have a great experience here. Nalani is friendly and professional and most importantly my skin is always glowing when I walk out! The new more private location made this recent facial even more enjoyable.
My experience was amazing - definitely 5 star. I felt very pampered and very special thanks to Tungavidya’s compassionate and healing energy. I had an awesome full body massage and a facial and came away feeling rejuvenated with glowing skin. I’ll definitely be booking with her again. I also very much appreciated the space and care with regard to protecting against Covid and the friendly text appointment reminders.
My first time ever receiving a professional massage and it was amazing!! Brandon is extremely talented and the amount of techniques he used was crazy cool! Super nice guy too! Highly recommend checking him out!!
Overall, I had a very pleasant experience getting my facial from Honolulu Spa & Wellness. Grace’s mannerisms, professionalism, and wonderful people skills made me feel comfortable with allowing her to work on my face. After I was done she gave me recommendations and tips as to how I would be able to better care for my skin which I appreciated so much. I would definitely recommend others to go and check out Honolulu Spa & Wellness for all of their skin needs!
Wow! Cayenne did an amazing job on my spa facial. She was professional and knowledgeable on all the products and the ambiance of the spa was just what I needed after a long week.
Aloha! I like my aesthetician Nalani. I’m very satisfied with the results. I’m also satisfied with my overall experience. I enjoy the services the spa offers.
I had a relaxing, yet amazing hydrafacial with Nalani. She brings to Hilo, years of experience from various hotel spas on Oahu. They Located in the building of Big Island Physical Therapy. 100% recommended.
This treatment was so awesome! Grace and her staff were so kind and educated me through the whole process. I left there feeling Clean and Hydrated!! The next day I felt more confident!!! When you work in the beauty industry you understand how important it is to take care of your skin. Grace and the staff made me feel 100% of greatness!
We had a couples massage for our Honeymoon. It was absolutely wonderful. They did a great job. Very relaxing and private.
This place is located inside the Big Island Physical Therapy. Very easy to find, right across the street from the court. When you first enter it doesnt look like your typical spa, you have to walk through a large room where they do physical therapy. The actual treatment room is surprisingly well equipped with the Hydrafacial MD machine. I loved that treatment! It did a deep cleansing of my skin, and left it glowing. My esthetician was very nice, and very professional. I will definitely go there next time I am visiting Hawaii!
Super friendly staff!
I noticed a difference in my complexion immediately after the microdermabrasion facial. So nice to have a spa in town that offers the variety of treatments they do. Will be back soon.
I had my first ever facial here and I was very impressed. My aesthetician really took care of me. She was very easy to talk to. The place is located inside the Big Island Physical Therapy. A bit hard to find you have to know that it is inside a building there is no sign outside. But once youre inside a building the nice lady at the front desk showed me where it is. The treatment room is small but very nicely equipped. They have the Hydrafacial MD machine. My skin improved after just one treatment. I will definitely come back again.
I brought my 14 yr old grandaughter to the spa to get some help with her skin. Amy was outstanding! She even gave her tips on skincare and my grandaughters skin looks so much better now.
Personally experienced the Hydrafacial and it really was invigorating. So nice to have high class spa treatment in our little Hilo town! Thank you Grace!
A facial like no other! Received my very first HydraFacial with the lovely Grace, who instantly made me feel comfortable & at ease from start to finish throughout the treatment. The treatment began with a relaxing face wash, complete with a mini massage & a warm lemongrass towel wrap. Grace throughly explained each step of the facial & how it benefits your skin. I am utterly impressed with the end results! Having sensitive skin, I’ve received a facial or two in the past that left my face red & splotchy. That definitely wasn’t the case here! I left the treatment room feeling glowy & refreshed, & much to my delight & surprise, sans redness & irritation!Hours later, my skin still feels the smoothest it’s ever been. At the end of the treatment, you get to see the tube of impurities that the machine extracted from your skin — disturbing yet oh so satisfying. A facial that leaves my skin feeling unbelievably smooth, renewed, & performed by a knowledgeable professional has earned my approval. I highly recommend this newly opened Hilo extension of Honolulu Spa & Wellness. Thank you, Grace!