Super helpful. Good value. They really stand out in an industry where the volume providers are next to worthless.

The wifi we had previously was always dropping. They came out and installed our new equipment. They were very professional and knowledgeble. We had some special needs and they had the equipment on hand and installed it that day.

Due to the fact that we live in a rural area we started using Upward Access beginning of 2012 because there are not many other internet providers out here.The internet speed is good for every day use. So no complaints at all.The service is outstanding! Honestly, I have never ever received that great service from any other internet provider in the world. You email or call and they get back to you within minutes. Even if you just have a general question. They respond immediately. If it is early in the morning or late in the day. They really care about their customers.Thanks Upward Access

I moved outside of the city a few months ago. Im a techie - to the point where a condition of closing on the new house was high speed internet availability.I started my rural life with a competitor of Upward Access - their speeds were 1% of what they promised, they missed every service appointment they scheduled with me after install and didnt return my phone calls for nearly a month!Upward Access was the exact opposite. I contacted them in the evening when I was frustrated with my then provider after the speeds dropped to an all time unusable low. Upward Access called me early the next morning and was on-site performing their install later that SAME DAY.From their arrival at the install its been top notch and nothing else: Brand new high quality equipment installed out of the box; speeds *exactly* as stated; and unfathomable customer support.Customer service - I havent had this quality of customer service from a residential ISP, ever! Phone or email - quick responses, reasonable timeframes for any changes, and more than anything they do what they say they are going to do when they say. no customer service shuffle like the big guys or dropped balls like competitors.I really cant say enough good things about Upward Access and highly recommend them to anyone in their service area.

These guys are great!