First, the good news: This location is well staffed, evidently - 5 employees working the morning shift on my last visit.Not so good news:They seem to be good at socializing amongst themselves, but I have yet to receive a greeting from any employee as I enter or exit - only location I’ve been to that I don’t feel welcomed. (Been a member for 2 years/travel frequently)Both urinals in Men’s Locker room ‘broken’ and annoyingly, every visit, there are at least 2/3 towels and/or hand sanitizer dispensers empty - or worse, employees will bring by a roll of towels and not bother filling machine(s)! (see pic)Not employees fault, but there is a culture here (esp men, imo), who spend way too much time preening in the mirrors and using their phones in between sets than actually exercising, so prepare for long waits in some instances.

It works as a place to go to get a quick workout in but when it’s busy it’s a pita. There are not enough free weights to go around or enough room. What’s up with the paper towels always being out lately too? Small complaints but in the past when I went late people would bring their children which was fine but not when they allowed them to run around the place.Staff is great btw never had a complaint. I do wish they would keep on top of maintenance of equipment and lockers but it’s not the staff it’s management or maintenance that isn’t keeping up.

The price is fantastic, the gym is well kept and you honestly cant beat the various amenities. I signed up for a black card membership back when most of the gyms were completely closed during Quarantine, and I was so thrilled to find out that at less then the price I was paying for 24 hour fitness, I am able to bring a free guest every time, i have access to tanning booths, hydrobed massage, and red light therapy, in addition to a bunch of other cool perks. I have been very pleased with my membership and Im probably not going to even consider going to the other big box gyms even when theyre open normally again.

If you have a membership specifically for tanning do NOT come to this location. They force you to do 3 min for 3 days, 5 min for 3 days, 7 min for 3 days up to 10 min. The beds are very old and the start button doesnt even work. I wasted my time coming to this location.Reply: you are not doing this for the safety of anyone. I just did 8/12 min at a different location and my skin is perfectly fine. Ive been tanning for 20 years. Your beds start button doesnt work. The beds are clearly super old and need to be replaced. If the bulbs were not recently changed within the last month then there is absolutely no need for this. It sounds to me like you are trying to sway people from using the beds because you know they are too old.

Overheard one of the employees calling another member fat and disgusting when they were just trying to work out peacefully. I immediately canceled my membership after seeing this disgusting behavior.

Nice selection of cardio equipment, free weights and weight machines. The exercise classes are a good change of pace and provide a good workout. Friendly staff and clean facilities.

Just joined the location and I only go during non-peak hours, so I usually don’t have a wait time for what I want to use. But still somewhat on the smaller end compared to other planet fitness I’ve been to. The ladies who work after midnight and the weekend workers are friendly. Haven’t been back since everything opened back up, but I still plan on wearing a mask and hope others keep their distance/hoping they still have some kind of guidelines in place

Extremely clean environment! Staff is always cleaning and keeping up on the sanitation. Staff is amazing and very helpful! My trainer Daniela has helped me create a perfect and effective workout for my body type. It’s always a great time whenever I go in! Highly recommend starting a membership here!

I love this gym. Very clean. Members are typically respectful and mind their business. Staff is helpful. Equipment is in decent shape.

Im super new to going to the gym but this gym is very clean from what ive seen so far! staff are friendly and the equipment isnt run down and kept clean during covid which is appreciated. it hasnt been too busy which is also great, im liking it so far!

Great experience for my first ever gym membership 💪. So far I love the place, polite employees, clean facility and most importantly..... Good music 🎶!!

This Planet Fitness is very clean and welcoming with a caring, friendly staff. I have had a great time working out here and participating in the fitness classes. Daniella is an excellent trainer and leader who keeps myself and others motivated! :)

Clean and not horribly crowded. The staff here is great, though possibly understaffed. They are always super welcoming and will make you feel like you belong there. Highly recommend!

Tried to get a membership and was told to go home and download app and come back tmrw.. ok I guess I can handle that.. Then I said I really want to work out today so I’d like to pay for just today’s workout. She says sorry they don’t do day passes anymore. Ok I’ll go somewhere else! SMH

Just asked basic sign up questions that were answered as expected

I have bad anxiety but this gym made me feel a lot better

I think the staff is great. The facility is clean. The total experience is great. I would recommend any to sign up.

I want to say this is by far the best planet fitness I’ve ever been too!. I want to do a very special shout out to Josh, Chaz, & Rashelle !! They are always on top of their game ! I mean they are always cleaning always attentive to whoever walks in the gym. If you are wondering about a question and just walk towards the front desk they drop whatever their doing to make sure you’ve been taking care of . I been coming for a good 1/2 months straight now and still same positive environment and cleanliness if not it’s always a even better experience then the last and I’m just coming here to get my work out ! THANK YOU GUYS FOR EVERYTHING YOU DO AND KEEP ON ROCKING IT ! 🌟🌟🌟🌟🌟 ( if I can give 10 stars I would . )

Everyone there is so nice and helpful. Its very clean and they are constantly sticking the sanitizer and paper towels. I used to be very nervous and self conscious about going to the gym and using the equipment, so I started booking sessions with the trainer, Daniela. She is amazing and I highly reccomend booking a session with her!

Absolutely a wonderful Gym. Staff are very nice. Gym is clean and not smelly. Good classes!

Chill and laid back. Cant wait for restrictions to lift so I can work out mask off.

The gym is fine. Customer service is seriously lacking. If you want to talk to the manager...good luck.

Covid controls in place. Nice work with the capacity meter in mobile app.

Front desk person was not very helpful. He was pretty shady. Made me not want to get a membership

Moved to a different town and I called them to cancel which they refused to do over the phone or online, The only way they will let you cancel is if you send a certified letter or going in person.. If I could give them less than one for customer service I would

It nice to not have to wear a friggin mask!!🤪😜

Staff is friendly and will answer any questions you have. Wish weekends were 24hrs

Its frustrating right now, April 2021. With about every other machine closed for social distancing, there are a lot of people competing to try and work out. Shortened hours on the weekends by closing at 7:00 p.m. is just making it worse. If that werent bad enough, theyre allowing people to work out with just a shield on and no mask. Their sign says MASKS are required, but no one is enforcing it.

Its my best place to get refresh myself

Rocky balboa recommends this place.... Forgeta bout it..

Very convenient everywhere I go

Staff is great and it’s much much much cleaner than any Walmart ( Which WASN’T shut down due to COVID-19). So glad it’s open again.

For only $10 a Month its a great gym. It was a little out of the way for me so I had to change gyms but if it was closer to where I live I would sign back up in a heart beat. For $20 a Month you can bring a guest every time you visit so if you have a spouse or friends who like to work out its a great deal.

Not crowded.

Its outrageous that this gym is advocating for reopening when COVID cases are the highest they’ve ever been. This gym is surrounded by a large community of color; pushing for a reopening when this community is one of the largest demographics thats been impacted by COVID is extremely insensitive. Instead of urging Kate Brown for a reopening you should urge for proper funding for small businesses!There is no doubt that some people use the gym as a way to improve their mental and emotional wellness, but this company is using mental health as a reason to make profit -- when they do little to nothing to ADVOCATE for mental health.

Disgusting staff and manager, no one does anything, I wanted to cancel my membership, went to the club and called but they never canceled, the money continues to be withdrawn from the account, the staff promised that the manager would call me but Ive been waiting for a week, so no one called back.... this is terrible! dont give away your bills or youll never be able to get rid of them

Very pleasant. Despite the required social distancing measures, it was very easy to get around, not overcrowded, and everyone was very understanding about the safety measures. The equipment was clean and worked well. I plan to return.

Very clean, very friendly, good covid protocols

Super happy open 24 hrs

Great gym, they have everything at the most affordable price! Super friendly staff!

I want to start off with the good. I had been going to this gym on and off for about 2 years total. During that time, staff were always super friendly, the gym was never too crowded, and equipment that I needed was always available. My favorite part about this gym for me was that it really did feel like a “Judgement Free” gym.Unfortunately with COVID and with my health condition, I was advised to not go to the gym due to the risks that I run. As soon as I found this out, I contacted the gym and left a voicemail. Unfortunately I never received a call back and within 2 weeks I was charged with a $45.00 yearly fee and my monthly membership fee. Despite having left the voicemail and never stepping foot in the gym. I decided to go to the gym in person and was told that I could not receive a refund and that if I wanted one I needed to talk to corporate and the manager. After attempting to call corporate no one answered and no one returned my phone call. The gal that answered the phone let me know that a manager would be calling me and again, never received a call back. I really feel like Planet Fitness has taken advantage of COVID and is stealing money from people.

I like it when I walk into a place and they know me by name and welcome me... there is a pretty high turn around here so that doesnt happen a lot... Some staff are super nice...polite...and friendly... Others are downright rude and should not work with the public... Noticed quite a bit of inconsistencies in staff duties... The way they handle things... Cleaning times and procedures... Etc... I never know what kind of experience Im going to have when I go there... A good one or a bad one... They take forever to fix things that are broken... And there is an alarm going off in the ladies room... Probably a no/low battery indicator that has been beeping for months...!! I do like it there half the time... When I have a good experience and staff are nice and polite... Its great... But lately it feels uncomfortable to be there...

I met with a personal trainer. Now my set up with a workout and goals. Plus I like tanning there every other day.

Nice employees working there.

Would you mind cleaning the restrooms? It really looks terrible. I can post pictures about it. This gym used to be very clean. It is nasty now. I spoke to the person in charge and did nothing about it to fix this situation. We are in the middle of a pandemic this should not be happening.

After attending at this gym for several months, I officially canceled my membership yesterday. Why did I do that? Well, if youre going to the gym for long term, then grabbing a membership pass at Costco for 24 Hour Fitness is a much better deal than Planet Fitness. Planet Fitness for this location is nice, but I felt like it could be improve in terms of the professionalism of staff members when interacting with themselves. The place is very clean and I love how everyone always clean their workout machine after they finish using it. They also offer free pizza and veggies every first Monday of the month (around 5 p.m. PST). And they offer free bagels every second Tuesday of the month (around 6 a.m. PST). The mens locker room is alright, a bit cramped, but alright. The bathroom and sinks are sort of clean, but not always (some toilet paper left out on the ground and such).Ive been to this gym at least 3-4 times a week and spent around 2 hour for several months. When I enter the place, it doesnt feel like home. I think they can definitely improve the environment of this gym. If anybody has questions about this particular gym, feel free to contact me.

Love this location! I’ve been coming to this location for the past 5 months and have absolutely loved it! The staff is friendly and extremely helpful.Love taking the fitness classes from Jennifer and learning proper form and workouts from her. The shift lead manager, Gilbert is extremely encouraging and has great customer service skills. He seems to know every customer by name and has always been helpful with any questions I’ve had. The other morning staff member Crystal is super energetic and livens up the atmosphere. All in all, the equipment here is great...always clean! Good music! Amazing staff....and you have unlimited tans with the black card membership so of course that’s an awesome plus.

Canceled my crunch membership for the 24 hour locations and national access for the same price. So far Im happy, itd be nice to see more free weights but theres lots to improvise with.

Disappointed in the incompetence of the staff at the front desk, and not new hires but staff that have been there long enough to be training other employees.

They never have enough people working here. It takes 10 seconds to swipe a card or tell me what room I’m scheduled for tanning or massage but I have to stand around for 10 minutes while they explain the membership to people who aren’t members yet. Once I a while is fine, but every single time is getting really old.

Compared to 24 hour fitness this is a clean gym, lots of equipment and I notice they are always maintaining it another thing 24 doesn’t do, I am glad I switched only critique I would give is make sure everyone at the front desk is happy and smiling I have noticed a few times cranky staff.

Hillsboro my old hood now we got one there too

The 30 minute workout is an awesome idea and when everyone is following the pattern its like you have a room of workout buddies. When someone isnt though, the staff does nothing despite walking through there multiple times. Then I get to be the awkward one having to tell men twice my size to stop hogging the machines.I enjoy the hydro massage and massage chairs, the total body enhancement is something similar to what my chiropractor used so I feel like its science based at least? It is a surprising workout.I hate that all the tanning beds are standing beds. They should at least offer some variety. The last thing I want to do after working out is stand for 10 minutes in a hot bubble with inadequate fans. Ive also had to, multiple times, get redressed and go back to the front desk because they forgot to start the bed. The beds at the Salem location are amazing, not sure why this location decided to massively downgrade.Also, after going to the Salem location, Id highly suggest this location upgrade to the computerized check in system. Fumbling with clipboards and wasting paper seems silly if other PF locations have better tech.Overall the gym is pretty good. If I had not seen the clearly superior Salem location it probably would have got 4 stars.

Decent gym slot of things though#ThotPatrol

Good gym

Great environment! I felt very comfortable, which I didnt expect to as a non gym goer. Clean and easy to use facilities and machines.

The staff at all Planet Fitness locations Ive frequented are on point - but these guys are great. Super friendly and prompt. The machines are well maintained and clean. Id say that it might be a little cramped, and the layout of the space could have better flow. But not bad!

Very clean and keeping distance between machines to ensure social distancing. 👌🏽

The Staff at Planet Fitness are friendly and cheerful. The gym is all ways clean. For working the grave yard shift Tess is all ways ready with a smile,cheerful. You can count on a cheerful smile from all the staff from the time you arrive to do your workout to the time you walk out the door.I as well like the fact you are not being judge by the staff or anyone else that you see the time you are there.Keep up the good work PF.

Theres a gentleman that works overnight, almost every night that Im there, who is in serious need of a raise or advanced job title. I always see him doing something, cleaning, monitoring the gym, helping members out, always keeping busy and alert unlike most of the other staff, and I think hes the only one who takes the trash out! So hard working. Never see him just sitting or standing around talking and my husband said he does an excellent job cleaning the mens room, never leaving anything uncleaned or neglected like at our previous planet fitness in Salem. Everytime we see him he greets us and we leave the gym with nothing less of a smile and a have a good day! Someone give this guy a promotion! Been loving coming to this location at night!

For one year I had a Black Card membership, and went there just to use their Shiatsu massage chairs and their water massage beds. You cannot ask for more, for unlimited 24 hour access to those items, for only $20-something a month.

I wanted to try this gym. But just to hear that I needed to pay 20.00 dollars. This was for one day trial. I was told that I will get the money back if I will enjoy the gym. Might as well just pay for one month for 10 dollars. They should offer a free day pass to explore the gym or a reasonable fee will be good too.

I was asked to write a review of my personal experience from the crew there at Planet Fitness. I of course said, yes, Obviously because here I am writing it. I have taken Statistics and know that reviews are more common from people who are either really dissatisfied or had such a good experience that they have to share it with the world. So, you cant really count on people subjective opinions because your experience will be far different than anyones, plus you should go because you want too, not because you want to follow in some ones foot prints.I have just started going because I made a deal that I would get into military shape again before I got to old to care, or hurt so bad I would be discouraged. I go and workout everyday, use the amenities everyday, talk with the staff everyday, and feel better each and everyday.The people are nice, the staff are nice, and it has been overall a positive experience. So, if you so choose to better your life through working out, why not try it for yourself. I love that there is no fees to sign up and I can leave at any time without being charged for future months. Its up to you and what you want, dont go try it out because of what I say, or someone else, go because you want too. Wish you the best and I want to say thanks to this gym for just being close to home and not being horrible! :)

I LOVE Planet Fitness. The trainers are very helpful with all workout related questions. They have shorter group class times which is great for beginners (again), like me. Plus, the hydro massage bed is great!

I mean its a gym. You go in you workout and come out. It has showers and a nice locker room. The staff is also really nice and helpful. Recommend if you dont go ham at the gym. If you do go ham probably not the best place for you.

Send me an email telling me to petition the government to reopen gyms. Garbage leadership.

1st day popping it off. It was relaxing for a late evening.

I workout at Planet Fitness fine days a week and love the vibe here. There is no pressure to be great at using the machines and you feel left to do your thing, which is great! The staff are friendly and have readily helped me when I couldnt get my locker open because I entered the wrong code! The equipment is a great variety and there are a lot of stair machines and treadmills so you never feel like you cant get your cardio in!

My Friend and I work out at PF usually in the early mornings, we love it! It’s a very welcoming environment. We cannot say enough great things about the staff, especially Ryan, Moises and Jaime which are the employees that are usually there during the time we are working out. They are always very warmhearted and eager to answer any questions we may have. Great place all around !

Governors orders to wear a mask yet in this gym several people still dont wear masks, defiantly. And it is not enforced by staff at all. When I brought it up, and I pointed out a guy who didnt even have one near him, they just recited their policy, which is to wear masks, yet they dont do anything if someone doesnt.

Jennifer (personal trainer) kicked my butt yesterday for our pf360 session. She is so patient and knowledgeable! I’m definitely regretting working out with her only because my abs are KILLING me today. I’m pretty athletic so I can do arms and legs just fine on my own but I lack a toned core. 2018 is going to be my year for abs if I keep working out with her!

The place is good for working out. The reason I leave to stars is because when we went to end our membership they charged us for the next month, we then called and they said that they had no record of is cancelling (even though I signed the paperwork and talked to the lady for 10 minutes). We then cancelled for a second time and they charged us a maintenance fee of $30. That was the whole reason for cancelling was to avoid the maintenance fees. Unfortunately it was not a good experience. Staff are usually very friendly though.

Requires my bank information to join? Not a chance, sorry. Take credit card or no dice. Too much of a security risk. A hack can empty your bank account. A stolen credit card only costs you $50 max.

Ive never been a member there but every time Ive gone there Ive absolutely loved it. Ive always wanted to be a member I just havent done it and I dont know why! They have great amenities the staff is always pleasant I really do love that place And This is the one At Hillsborough West end

Great, newer built location. If you get that this gym is not for gym rats who slam weights and grunt and you want a place thats quiet to go do your thing, youll probably love it. Theyre pretty inexpensive and offered lots for free (classes, tanning, etc depending on membership level) so the value for the dollar is very high in my opinion.

No dead lifts? This isnt a gym.. its a place for people to say that they worked out and feel good about themselves.

Ive been coming to this location for YEARS! I met my bodybuilding husband about 2 years ago and hes been trying to convince me to join his gym for the past year and a half and Im finally caving. Im really sad to be leaving the gym where I feel soooo comfortable when walking through the door. The front desk is super friendly and the layout is perfect. The locker room is always clean and everyone is very respectful in there. Crystal, the manager, knows pretty much everyone by name and that goes a LONG way. Shes sweet, attentive and is always attempting to make people smile. Im tempted to keep this membership just because Im not out of my comfort zone but $10 is two coffees; lol. Definitely recommend this location!

I think planet fitness is a great concept. Ive belonged to several other gyms but the feeling you get of inclusion at this gym is excellent. The only challenge I have is that they seem to change trainers often. Once you get a good repor with one, they quit. Other than that, totally worth the $15 bucks per month. My hi and and I are both members.

The customer service personnel seemed so distracted that I could not tell who was staff and who was not. One staff member, Brenna was so very helpful and did her best for us in getting our member tags and info. They are busy though and I understand but its not good for future business. When asking a question of staff members other than Brenna, the vacant look in their eyes tells me the training is not very formative and that is not fair to staff members or their customers! Staff person Brenna was terrific and both myself and my wife really liked her and her helpfulness. More attention to staff formation in customer service should take care of it. Otherwise I liked the Gym and the set-up. Its spacious and clean with enough equipment for easy access to the machine of choice. Its a friendly place to work out!

Wish staff would monitor the 30 minute express. Concept is a great idea but only if it’s used the way it’s supposed to. Have yet to make it through an entire workout without being interrupted by people who come in to do sets. Have talked to front desk multiple times.

Simple & short,a manager on duty, Crystal. Not the best option at all, planet fitness Hillsboro Oregon isn’t the same, ain’t clean & not updated and just not the environment it use to be by the past managers, don’t bother with your guys auto matic review comment just to make your self look perfect, your gym already mess up honey, just gotta flip & find a responsible manager and find somebody knew to pick the gym up & always on site when needed and not on her days off .

Real lay back environment, if you prefer less people early mornings are quiet and very relaxing. It may not have super heavy weights but it has enough to get in shape, and gain some significant muscle mass.

Not too busy go in work out off you go!

Went here to check it out before joining. They have very little free weight options which was disappointing. It was clean and not crowded. ( 5pm). I joined 24hour fitness instead. They are 30% more expensive with better amenities and Beau coup free weights available. For 15 bucks a month its not bad, just not for me

One of the most important elements in a gym is the drinking water. Here the water is never cold and the pressure is too low. If they fix this I would give them 5 stars.

I just started here two weeks ago and it’s been great! Lots of equipment, staff is friendly, and it’s always been clean. You definitely cannot beat this place for the price!

I like this gym. Its always clean, the staff is professional and friendly. The clientele here seems to be a mixed bag. Even though the Planet Fitness rules say no meat head types, there are still some D-bags who work out here. They seem to show up later around noon. If you show up earlier the crowd seems better in my opinion, people who actually work out and dont hog machines while looking at their phones whe whole time...

I really enjoy this gym but hate the whole unlimited guest every time you bring in a guest they have to bring their i.d and go thru this whole long process. Also if you bring someone under the age of 18 and you are not their parent they are not allowed in even if you are related to them and they are accompanied by a parent!! Besides the whole guest situation the gym is great!

Best gym experience Ive ever had. Period. Wish they had a hot tub or pool or both but a prime spot nonetheless!

My BFF swears by this place. I went with him for 1 guided fitness session. Kicked my butt so hard I think I only need one time a year. Haha. Seriously much better than most mainstream gyms. It was very clean to.

Only because I have to put a star or else this trash wouldn’t be rated, first if manager Crystal never on site, down hill gym is dirty, not up to date machines are down. Needs a lot of training and last off all about 3 weeks without a personal training, lol what kind of planet gym fitness is this trash, ever since Crystal took over it’s been down hill thinking about cancelling memebership ain’t worth any cents

Hillsboro is not managed properly and the cleanliness has fallen way down in the past 6 months.

Always friendly people at the front desk, and a judgement free zone

Its a good gym. No frills, cheap monthly rate, but lots of equipment and friendly staff. Also, facilities are clean.

I love the gym dont get me wrong... But I recently moved to college and have called them numerous times to put my membership on hold or cancel it so I dont waste almost 120$ in membership fees. I went away to college in August and havent been in there since. I called in October to get my membership cancelled, put on hold or at least bumped down to the 10$ membership.. They refused to allow me because you have to sign documents in person which wasnt doable since I live so far away now.. So I asked them to fax them to me, the employee said that wasnt allowed. Im very upset and feel as if I shouldnt be having to pay for something Im not using.

This place is always clean and the equipment is well maintained. Very cheap rates and friendly staff, but is also very crowded, so if youre here to lift weights, youre going to need to fight for your spot

I like it Im chubby trying to get healthy. Recovering from surgery. No pressure and no peacocks.

I used to have a membership but had to cancel. Went in today to talk about renewing my membership for their low cost deal. Did not know they now require a credit card as well as a bank card. So I told the lady unfortunately I would have to pass today since I just maxed out my credit card on my brothers funeral. She said sorry for your loss, see you in another life. I am extremely apalled by her comment. So rude and uncalled for. Other than poor customer service today I have never had a problem in the past. I will probably look elsewhere now as her comment has me utterly disgusted.

Love the job judgment environment. Totally worth going.

Wow. What a bad experience. The people at the front desk Gilbert and Jennifer were extremely rude and abrasive. Especially Gilbert - whats your problem, kid? Starts an argument with us and has absolutely no customer service skills or manners. He came out of nowhere and began to argue with us about an issue we were having checking in as a guest. MANAGER - you need to hire better people or at least have a talk we these two. Weve been all over the country to 50+ planet fitness locations - this was by far the worst experience. Avoid!