I got caught up in Amazon’s 200 unit limit. I needed a place to store my inventory in the USA as I live in the UK.McKenzie Services provided a great solution for me at a great price too.I was given a dedicated manager who looked after me well. She was very friendly, quick to reply and gave me much useful information along the way.McKenzie Services has given excellent support and were quick to ship out my inventory as and when I needed it.Thank you very much!Highly recommend
This company (Hannah) has worked with us for a while now. Extremely reliable. Great service. Never make a mistake.I highly recommend them
LOVED working with this company and with Hannah in particular. Very responsive to concerns and very customer oriented. Sadly, McKenzie recently stopped supporting OA services, but if they ever come back, Ill also be coming back as the companies Ive used more recently arent on par with what McKenzie Services provided.
Very Pleased with the service and easy to use app. fantastic response times despite the busy times they have been working through.
Five start on the ball service from Hannah and her colleagues at McKenzie Services. My goods are always forwarded promptly and they are a pleasure to work with.
It was pure luck that I discovered McKenzie Services, they are unbelievable. I sell into Amazon US and UK and Mckenzie make life so easy !!!If you are an Amazon / Walmart seller, you have to use this team. Nothing is a problem,
We’ve been using Mckenzie Services for FBA Prep / storage for the last few months and are very happy with their service. From account setup, to creating FBA shipments and tracking our stored inventory everything has been great! They have great systems in place that are easy to use and the whole experience has felt very personalised with us being allocated an account manager we can contact at any time. We look forward to a continued successful partnership with Mckenzie Services.
Had a great experience with this company. We chose them because their way is pretty clear on how they charge and it is also easy to get started. Our account manager Hanna is just amazing. She is quick to respond and is on top of everything. Special thanks to Hanna for going above and beyond. We will work with them again!
This compagny is a really good Prep center no hidden cost or anything negative, my account manager Hannah, was quick and efficient. Awesome experience. Would recommend to everyone.
Weve be using McKenzie for nearly one year to help with our online fulfillment and storage. Weve been super impressed with the quality of their work, and their commitment to service. I strongly recommend them as a 3PL partner. In particular Id like to highlight the great value that comes with working with their account managers. Weve worked with Hannah, and have been grateful for her 1-on-1 consultation, attention to detail, and overall commitment to helping us with all of our fulfillment needs. Having a single point of contact to help with large and small requests has really made a difference, and has really helped us grow. Again, we strongly recommend McKenzie!
In our 11 years of selling on Amazon, this is the best service we have used for Amazon prep. The inventory turnaround times have been better than most other services we have utilized. However, the biggest plus is the ability to customize the service to match our needs (they are well equipped to do custom bundles and kits). This customization has really helped our bottom line in an increasingly competitive environment. Hannah, our account manager, has been exemplary with timely responses to both routine prep requests and the occasional glitch.
I worked with Hannah on a removal and inspection project for Amazon FBA. Quite frankly, I was blown away by the thoroughness, detailed communication and fast turnaround time throughout the entire process. The YouTube videos showing the facility and describing the companys values was a deciding factor in me using McKenzie. I highly recommend them!
Mackenzie have done a wonderful job for my business. They feel like a family-run business where your name still matters. In particular, Hannah is a complete all-star. She is on top of details, attentive, with pride in her work. I can recommend Mackenzie for anyone looking for storage 3 PL needs.
A great company to work with! They have awesome customer service and make my job easier! I would definitely recommend!
Its been 6 months since I started using McKenzie Services for Amazon Prep services and they continue to do an excellent job even as Q4 starts. The personalized support that Hannah and her team provide is worth any premium they may charge. I dont know how how I lived without them supporting my business. I highly recommend them and wouldnt consider using anyone else.
Hannah and the rest of the McKenzie Servicesteam have been awesome partners to scale our business and solve our critical inventory issues!Great service and fair prices. What I appreciate most is their ability to anticipate potential issues with our inventory before it gets to FBA.
Just finished a project with them and I am so glad I found them. They are fast and accurate. What more can you ask to a warehouse than fast and accurate? Recommend to anyone who needs a warehousing partner.
Professional yet friendly and helpful; with excellent attention to detail. Transparent and fair pricing as well as a fast efficient service. Would highly recommend.
Great place
It has been a great experience connecting with McKenzie Services. My account manager Hannah is always a step ahead of the game making sure the process runs like a well oiled machine.
These guys are the best of the best. Professional, responsive, trustworthy and great customer service. I have been their client for over a year for Amazon FBA prep and ship services. During the year they have processed over $2,000,000 in inventory with $0 losses or discrepancies. They have saved my company at least 6 figures in extra staffing costs and state sales tax costs. They are worth every penny and then some. Keep it up McKenzie!
I have worked with McKenzie Services for several years now for product inspection, warehousing, and shipping and have always been satisfied with their performance. They are quick to reply to emails and phone calls. They are very polite and knowledgeable. And they always respond to my requests. Perhaps they are not the cheapest warehouse and shipping service, but you get great service with them.
A great company to work withVery efficient with excellent communication skillsUsed these guys for over 2 years and sent them some complicated tasks.Best of luckMckenzie
Awesome place! Jim really knows that hes doing. Best Amazon prep center Ive seen. They have a software that tracks everything and can show you exactly how much inventory you have or need to send. The process is easily streamlined.
Ive been using McKenzie Services for just under a year and my business would not be where it is without them.Having used them as both a carton forwarder and a general inventory prep company, I can say that they provide both of those services in a timely manner with the utmost professionalism.In terms of customer service, its second to none! If theres ever an issue they are quick to communicate and I can always be confident that they do things exactly to my specifications.In short, this is the prep company that youre looking for. Professional, trustworthy, hard working people. Overall 10/10.
Great customer service and wonderful team to work with!
Superb professional service from McKenzie services, who did a sterling job of removing my stock from Amazon, excellent at keeping the communication lines open as well, Good Job!!!
Im an Amazon Professional Seller and have been working with McKenzie Services for the past 2 years. Theyve helped me with freight forwarding, storage, inspection and even personalized tasks. Im more than happy with the service they provide: highly professional, very diligent and ALWAYS there to help.
Very friendly, hands-on, and accommodating especially to my wife and me who were newbies to e-commerce (mainly wholesale buyers and sellers on Amazon). They had answers for all of our questions and remained patient with us. Great customer service. Highly recommend them.
When contacting them to join I was advised by them theyre not a good fit for me, whos starting with selling arbitrage. Very disappointed.
Have used these guys for a long time. Very professional and good at what they do. Open to talking about new services to meet my business needs and how they can integrate into my current plan. Very quick turnaround when I need something shipped out right away.
McKenzie are the best Forwarding, Prep, Inspection and Labeling service for Amazon Sellers we have worked with so far, period. They stand out with their professionalism, promptitude and flexibility. You can consider me a 100% satisfied customer.
Our company has been using McKenzie for over a year now. The team there is super helpful, diligent with their work and always willing to accommodate. Thanks guys!
McKenzie Services team are wonderful to work with! They are extremely professional, responsive, committed and reliable. They are far better than other FBA prep services I have worked with.
I am very pleased with McKenzie Services. Their communication was prompt and insightful and the job I requested was timely and done with perfect accuracy. Highly recommend.
McKenzie Services is a very professional, well run business. We always get friendly and effective service from them. We have worked with many similar businesses and they are among the very best!
Amazing staff! Pleasure to work with. Communication was on point. Thank you for such an enjoyable experience.
As an overseas Amazon FBA seller I find McKenzies support and great customer service invaluable in running my business remotely. I have been with them over 3 years and would highly recommend.
Awesome services. Definitely recommend McKenzie Services hands down!
I absolutely love working with MKZ! They deliver outstanding customer service, and I am more than happy that I’ve chosen this company to do my FBA prep. I have a fantastic account manager (Hannah🤝), she is very helpful with any questions/issues I have, and there was not a single time when my message was ignored or missed; she is very polite and professional, and it’s a pleasure working with her. This is not the cheapest FBA prep center (and not the most expensive either), but you can’t put a price on your peace of mind, and while I’m working with MKZ, I feel secure. Sometimes things don’t go as I planned, but I feel like I can always ask Hannah, and she will help me solve my problem.
Excellent Service! Have been with them for almost 2 years now and have never been let down.
Professionals with top quality customer service.
I have worked with McKenzie services ECM for the past 3 years and have been very happy with the service, they have always gone out of their way to help me and I am forever grateful.
Great business partner!
Great customer service