I experienced a broken tooth the night before I contacted North Hills Dental. It had been awhile since I last had service, but even though the previous Doctor retired they were more than happy to help me! A pleasant, clean office and my care was given number one priority…. They verified my insurance was still valid and provided all the coverage information. They were like family that cared! I’m looking forward to my next visit! Thank you!
Always professional and take special note to address any concerns you may have. Much appreciated!
The most pleasant cleaning experience! Haley is gentle, thorough, and informative. I’m kinda looking forward to sitting in her chair again. 🙂
Friendly, professional, thorough, clean and efficient. My young child also had a great experience. Very family friendly and inviting atmosphere. After trying out several dental offices over the last decade, we found Dr. Coussens but after a short time of being his patients, he retired and sold to Dr. Rowley. Very pleased we dont have to keep shopping. Grateful to say were in good hands.
I had my teeth cleaned by Haley and she was delightful! She was gentle on my teeth, non-judgemental about my bad flossing habits, and very encouraging about how I can improve. Overall a very pleasant experience.
Just had my cleaning done by Haley. She did an awesome job! Great attention to detail and very personable! And Dr. Rowley is amazing! Highly recommend using this practice!
I had a crown and did not feel a thing!! It was a good experience the new technology was awesome. It is very convenient that you don’t have to go back for a permanent crown.
Good care. - wonderful service.
Doctor Rowley is friendly, thorough, and really knows his stuff! The technology that he uses to stick the tiny camera inside the mouth and take pictures is really cool. I could see my teeth on the screen as he moved the camera around. I know I’m in good hands there. Highly recommend!
Very timely service, good reminders, very nice hygienist and good doc. My bros a dentist, retired, so know a little about it.
Went this morning as my crown came off. Met Dr Rowley for the first time. I was very impressed. He fixed the problem and we decided how to move forward.I absolutely agree that he is a great dentist and would recommend him to anyoneThanksDevika Saletore
They got me in immediately, explained things clearly, and went above and beyond to help me--even though I was new to their clinic. The whole team was great, but I want to give an extra thank you to the receptionist who helped me with my referral and got me an appointment on their schedule for the following day. Your compassion is appreciated.
Ive been going to Dr. Coussens since I was a little girl. Hes always been the best at giving the least painful injections, great dental work, and always informs me of any potential spots of concerns. I just had a cleaning done by Brandi and she is a gem! She made sure to be delicate around my recessed areas and my teeth feel great. My husband also had an appointment with her and she was so sensitive to his dental anxiety. He said that despite the office not have nitrous gas, Brandi helped ease any discomfort and made sure to ask if he was okay. Phenomenal practice!
Dr. Coussens has been my dentist for many years and always provides the very best in dental service with patience and cheerfulness. His staff members are also caring and skillful when performing their tasks and makes you comfortable in a sometimes stressful situation.
I have been going here for over 18 years and I would not go anywhere else! The staff is very professional, confident, caring and competent. Dr. Coussens is always keeping up with the advancement of technology in dentistry. Every time I go in, there is some type of improvement to make my visit even better. I would recommend this office to anyone! Mark and his staff are truly remarkable!
I’ve been a patient here since I was 5, for 25 years I’ve always had a great experience. I love my hygienist Cynthia and Dr. Coussens has watched me grow up. It feels like home!
I feel incredibly fortunate to call Mark my dentist. He is competent, calm, caring, and thorough. Over the many years he has cared for my dental health, I have known that he can be relied upon to provide the very best care! Thanks, Mark! You are THE BEST!
Ive been seeing Dr. Coussens and his caring, talented staff & associates for 18 years and theyve done right by me every time. From routine checkups, to larger issues, and even some urgent care - theyve been there for me. I appreciate their honesty and clarity about whats theyre doing and about what I need to do as patient whos interested in preventative care.I also appreciate the advancements in dentistry and the dark glasses!
Best dentist in town. I know people who have been coming here since the early 90s and Dr. C and staff are still great.
Great job as always. I can always count on the best service with excellent cleaning and repairs. Just the best!
Very nice office. The staff is very courteous and the dentist is very good and attentive.
Was prompt, friendly, and thorough cleaning. Appreciated more suggestions on how to keep mouth healthy when dealing with dry mouth from medications. Watching the active squirrel provided an enjoyabledistraction. Keep up the good work!
Top flight care and explanations as always. Complete confidence in all the staff. Would recommend highly to anyone seeking a state-of-the- art dental practitioner.
Ive been seeing Dr. Coussens since I was about 5 or 6, And now I have had my husband go there, And my 2 oldest daughters. My youngest will also go there when shes a little bigger. I recommend him to everyone who ever asks for a dentist. I have never gone anywhere else and wont until he retires. {hopefully never! ;)} Love his staff too! :)
I avoid the dentist like the plague and have very sensitive teeth. It had been at least 2 years, likely 3, since my last dental appointment/cleaning. The professionalism, kindness and care made my appointment completely painless!
Great dentist and wonderful staff. I have been visiting this office since the 1980s and have always been impressed with Dr. Coussens ability to attract highly skilled and people-focused staff.
GREAT dentist staff, TERRIBLE front desk / billing staff. To be clear, Dr Coussens and his dentist staff are fantastic, but Ive never been to a dentist where most of the pain happens after the visit! The front desk lady in charge of managing billing messes something up EVERY time, and it always takes so much wasted time to confirm addresses, confirm names, etc. weeks after the visit. There have been times where my wifes bill or record have been sent to the wrong address (HIPPA violation!!), or messed up insurance submissions - the list goes on, and it happens literally every time. This happens to our other friends and family who visit Cousenns too, its terrible and its too bad because other than that Coussens is a great dentist to go to.
This is an updated review (8/2/19).Paid an emergency visit to the office today. THANK YOU! Great service!Stacia did the following:1. She introduced herself,2. Explained what she was doing as she was doing it.3. Told me to stop her at anytime when I needed to.Thanks!
I have used Mark for years as has most of my family. He is very competent and professional. His staff is well trained and friendly. He is a good person to talk through dental issues with.
Best experience with dental work ever. All great staff who pay attention to fears of the dentist visit!
Everyone in the office is very professional and thorough. Im really happy with that. My first experience with the lazer treatment on a broken filling. It was so quick and painless, Im really impressed. After many years they consistently make you feel good about going there. Thank you.
Typically, I am a person who HATEs going to the dentist. However, this visit made me feel so comfortable and everyone working there was so, so nice. I dont plan on changing dentists at ALL, even though I live across town in SW Portland. By far, one of the best dentists to go to.
I had a portion of a tooth break off while eating breakfast. Called Dr. Coussens office to see when I could schedule an appointment. I was told they would be on vacation next week, and today was booked solid. That was fine with me because it wasnt causing any pain. They were extremely accommodating and didnt want me to wait so they had me come right over and were able to fit me in and get it repaired in no time. The service was exemplary and as always Dr. Coussens and staff were so nice, friendly and of course professional.
THE OFFICE VISIT WAS JUST LIKE ALWAYS, VERY CLEAN, ORDERLY, AND EFFICIENT.ALWAYS ENJOY EACH VISIT AND WOULD RECOMMEND THIS OFFICE FOR ALL DENTAL NEEDS !!?
Dr. Coussens came highly recommended when I moved to the area. He has a very professional staff and sanitary office. Teeth cleanings are thorough. I dont believe Dr Coussens is looking for any reason to drill and or do major work. I really feel he has the patients best interest when he is deciding on the care to give. I am very confident in his work and his staff.
Always have been happy here.
Thanks for getting me in and out the other day for my emergency.As usual the friendly service was excellent. Its what keeps me coming back. Thanks again.
Have been going to Mark A. Coussens for many years. He is very good as is all the staff that works there. Very clean and well kept facility. Highly recommended.
Star was very pleased with the Dr. diagnosis and correction her her tooth problem.One small complaint, Ron was 15 minutes early and appointment for cleaning was 15 minutes late, a slight irritant. Cindy did a very professional task of cleaning.7/15/2020 Cindy did her usual fine job of cleaning even with a couple more months delay due to the Convid 19 Virus. This visit marks 42+ years with this practice. Thanks for keeping my same teeth healthy for all these years!
Very professional and courteous. I am a new patient and the staff made me feel comfortable.
They provide great dental care.
I cant recommend Dr. Coussens office enough. Everyone was very friendly and helpful. The cleaning was very thorough. Dr. Coussens was very professional and unbiased when making suggestions about what I could do for some longstanding cosmetic issues I asked about. Great visit.
Great service. Excellent job by Cindy. She took her time and was very thorough!
Friendly staff, and my care was done in a timely, efficient manner even though Dr. Coussens and his staff fit me into their busy schedule.
When you go to see dr. mark, i guarantee that you will walk out with a much brighter smile and conclude that going to the dentist is A GOOD EXPERIENCE after all!
Friendly and professional!
So grateful that they could get me in on a moments notice, almost.
Best dentist. Very professional and very kind.
Always cordial, friendly, and considerate in their cleaning services. They also make every effort to go above and beyond.
Took the extra time and patience to take care of Mary Jo.
Dr. Coussens and his staff are indeed very good, I have been coming here for years. The only improvement I might suggest is that they would just schedule my appointments only on rainy days.
My time today at Dr. Coussens office went without a hitch. I got right in and seated in the chair for my 7 AM appt. Dr. Coussens listened carefully to my concerns, did a thorough, and determined that I needed a referral to address the situation. So now I need to get an appointment with the endodontist.
I have to tell you the office was amazing. I have HIGH anxiety when it comes to anything about the dentist and the hygienist was very sweet. She told me everything that she was doing and why and what to expect.The Dentist looked at my teeth after and told me how great everything looked and about one concern over a filling I have that should have been a root canal...but it may or may not be a concern...basically only time will tell. It was SOOO nice to not feel like all they wanted to do was take my money and find a million things wrong. SOOOo glad that someone in mommy group recommended this dentist a couple weeks ago!!! I cant tell you how much I appreciate it!!!I was so overwhelmed after that I got in my car, called my hubby and just started bawling. LOL It really was the best dental experience I have ever had and I expected there to be a lot of things wrong since it had been 5 1/2 years since my last cleaning.Love these guys and I cant recommend them enough!!!
I had a dental emergency with a broken tooth they got me in right away.I love it at Dr. Coussens office, its so bright, cheery, clean and they always take great care of me.
Dr. Coussens is trustworthy and honest, and the office runs like a well oiled machine.
Glad to have the doc working on my teeth.
Always very friendly and excellent service!😊
Wonderful staff, very friendly and caring!
Great dentist, great staff.
Always professional, kind and clean!