The job was completed to 100% satisfaction. Our cooktop is working, theres just one thing though the tech left a tool he used, I lost his contact number. His name was Ed. Nevertheless he did an amazing job.
The heating element of my dryer was busted. My husband who diagnosed it called this company and asked for parts and for tech to install it. They were out a day after, diagnosed, installled and tested the dryer. This company is great and we will recommend.
This was the third company I called to see if they could figure out why my oven wasn’t working properly and the only one who offered to come and properly diagnose it and repair it. Money well spent!
Great service! Thanks for taking the time to make sure your diagnosis was right and that it was properly repaired. I appreciate all of you for getting my washer/dryer together.
I had trouble with my ice maker which they responded and fixed right away. Thanks for being here on time and for the honest service my family experienced. Happy New Year!
My LG fridge was collecting water inside, but the tech from Highlands Ranch Repair made the whole situation painless. They responded right away. They explained the whole issue and the parts replaced. I highly recommend!
I have been using the ice machine and it is not giving me any trouble anymore. It was one of the techs from Highlands ranch repair that fixed it. I will have you guys again in the future for all my appliance!
This is the company I always trust when it comes to appliance repair. I always recommend them as well. Recently I called them for my washing machine. They arrived two hours later around 1 pm and a few minutes before 2, they’re done and area is clean. I appreciate the thoroughness and the quality of the job!
Fixed my fridge right away. Communication was great. Easy to get a schedule and tech was nice.
Disappointed. Would recommend against using this company (middle man) who subcontracts others folks. Called company out to repair front loader washing machine. Was told that $60 call out fee would be credited upon service being performed. Upon call out, it was suggested that one part needed repair and another part should be changed. Opted to change the one that needed to be done and stop there as that repair was already $400 including the $60 call out fee which wasnt refunded. Five days later, the machine was broken in the same way and a call made to this entity who then wouldnt refund the part that was incorrectly installed. When I called to voice a complaint, essentially, the lady (Rachel) answering the phone advised she couldnt help and to take it up the person who did the work. So this company will take the call and charge you the service fee, but wont stand behind their subcontractor. As such, I would just stay away.