user
Talleys Auto Services Inc
301 E Nine Mile Rd, Highland Springs, VA 23075, United States
Appearance
Talleys Auto Services Inc

Comments
Ja
Review №1

Talleys is by far the best shop you can find in Richmond! They do excellent work and take really good care of you and your vehicle! I dont trust anyone else with my vehicles!

Di
Review №2

It is my first time here and Super recommended an Excellent attention, very grateful even though. I dont speak English, an attention deserves a 100. Thanks, to be back in August with my other car. Visit Costa Rica.

An
Review №3

Alternator went bad while traveling through Richmond. The mechanic got to us right away and replaced it in no time for a very fair price. I highly recommend them.

Br
Review №4

Very professional staff, best of all I accidentally left my debit card on the counter and they saved it for me and I definitely appreciated that!

Je
Review №5

Always get my state inspections here. The owner is a cool guy that runs his business like a fine tuned watch.

La
Review №6

It was good theyre so busy you got to get there early.

Kr
Review №7

This place was a recommendation and a good experience for me! Went for a state inspection. Process was easy. Seem to be a no frills, straight up kind of place which I can appreciate. Small local mechanic so Id suggest dropping off your car and coming back if you can swing that!

Jo
Review №8

I went there to get a motorcycle inspection. Rather than get me in to get the inspection one of the mechanics was more concerned about were I parked.After the the second move I left.Just a complete waste of time.Maybe the need to hire a valet.

Cr
Review №9

Friendly efficient service. I have never had a bad experience.

Br
Review №10

I called, them told me Sure, come on in! Got there and was helped IMMEDIATELY by Mrs. Talley! I was done shortly thereafter. You see, I was turned down by 4 other service centers today. Not only did Talleys provide the exact service I needed, but they made me feel like this is who I want taking care of my car!Thanks again

Pa
Review №11

They get you in and out! Great service!

Ch
Review №12

Love these folks! They will take care of you and give you honest feedback on your vehicle with the best prices in town! Wouldnt go anywhere else :)

H
Review №13

Great same day service.Friendly and good service also.

Wa
Review №14

Very Courteous service the business has been around for a long time you can count on them to do the right thing for you

Ch
Review №15

Great experience, family owned business. Honest and fair prices! Best in the town if you ask me.

Sa
Review №16

These guys are like family! Great, honest vehicle care to make sure you are taken care of! They take good care of your vehicle like its their own, if its in the shop for repair or needing a tow! If you want honest work - this is the place to go! Highly recommend :)

Er
Review №17

Always good service

Ch
Review №18

Lets take a moment to be real.... is every business perfect? No. Do you think every business is ran with no issues with customers? No.But if youre looking for a business that is honest, family ran and very down-to-earth and that is willing to work with you we are the business for you. Theres always gonna be someone that leaves a bad review theres always gonna be someone that leaves a good review, everyone has their own opinion and you can take that any way you want to we take any negative review and learn from it. By getting customers feedback we are able to improve things and grow.We are here to work with our community the best way we possibly can we try to be open and honest about all aspects in our shop and when it comes to the towing side. We hold open communication when a customer has their car on our property with repairs as well as when it has been towed in. One helpful thing to remember is that we also have laws we have to follow when it comes to storage on our property, state inspections, towing, an other categories that we follow Virginia state laws. We strive to keep our community happy, This business has been in our family for years and we plan to continue to let it grow and live on for a very long time!

Da
Review №19

Very friendly staff and thorough service. I

Je
Review №20

$20 for state inspection. They are pleasant and friendly. I will definitely return and recommend

Ed
Review №21

Great, as always. Kind, courteous and efficient.

Ry
Review №22

Total scam!!!! They were supposed to bring my car to the dealer when it was in a wreck. But because they were closed(wreck was in evening), they took it to their yard. Then their truck conveniently broke the next morning. So they charged an additional fee for bringing it to their yard and an additional storage fee for being there an extra day. Then told me I had to either pay storage by the day(two additional days) until their truck was fixed AND an extra tow fee for it to be brought to the dealer OR I had to pay ANOTHER tow company to come and get it, but oh they need to get it by 5pm today, or they are charging even more storage!!I offered to let it stay there until their truck was fixed and pay them what the original bill would have been had they dropped it off as instructed Monday. I felt that was fair as it wasnt my fault he decided to take it to his lost instead of the dealer, nor was it my fault his truck broke. Why should I be paying extra for that? They said no way, pay up and send someone else, or pay more and wait for him to deliver! Crooks!

Ju
Review №23

Love you guys

Da
Review №24

Everyone there was very helpful and went out of their way to assist me with my repairs and towing. The owner was very understanding about my situation and willing to work with me so my experience there was pleasant. Their work was excellent and they are very knowledgeable and professional. Their prices are very reasonable. I will continue to rely on them to take care of my vehicle and me. They have one of the best mechanics in the area and their towing services are timely and courteous.

Al
Review №25

Staff was kind & helpful. Wait was short. Ill be back.

Dy
Review №26

Took my wifes car to them this morning at 8am. Was told that the rear brakes would be replaced today. I will have to take another day off of work tomorrow because they still have her car. I hope that it will be done tomorrow. If not, I will be writing another review.

Mo
Review №27

I love this place they always do great with my cars and dont try to take advantage and you dont have to make appointments I needed state inspection done they took me same day and put brakes on been going there for over 9 years

Ch
Review №28

Just left there getting my car inspected. Great service!

Do
Review №29

I never had a problem with this company always took my cars there for state inspection and whatever needed to be fixed with the car

Yv
Review №30

I love Tally, he worked on my mother in law car n he is honest

Ja
Review №31

These are real business people, they got me in and out in no time. And they dont try to get over on women! Im a Muslim woman and they treated me just as I wanted to be treated( like they would treat anyone else). Love this place! I recommend everyone to come!

Jo
Review №32

Best repair shop I have been too. Bruce is very professional and straight forward. The whole staff is very friendly and honest. If you need any repairs done and honesty I recommend Talleys

Th
Review №33

I needed an inspection after another local shop tried to screw me over with some BS repair work that wasnt needed. Talleys got me in and out in the same day, sent me on my way a happy man. I will be recommending and bringing my business to them for the foreseeable future! A+ for their honesty!

En
Review №34

Very well trained and kind drivers.

Ca
Review №35

Great service n and out

Br
Review №36

Love French bulldog

Ja
Review №37

Best, reliable and honest car repair. Safe for women they wont lie to you. Also you can buy parts else where and they will install, saving you money. Small family run business.

Ca
Review №38

Great family place to have your car serviced. Would recommend to anyone to take their car there!

Ju
Review №39

Great people to deal with, very outgoing! Family business that is down to earth and gives you honest prices. Clean environment, state of the art tow trucks that are kept up and clean when you get in them! Would recommend to family & friends.

Al
Review №40

Great mechanics and good prices.

D
Review №41

Easy to deal with, honest people.

Wa
Review №42

Awesome People up there

Re
Review №43

Great family business. I can speak highly because I am family! Honest and reliable people.

Ro
Review №44

Staff was very helpful, nice and i didnt feel like they were trying ti rip me off. Very reasonable and accommodating. Will go there again.

Mi
Review №45

Told them we needed a specific part...they decided I was wrong... installed something else they thought was the issue..they were wrong and had to install what I originally ordered... still charged me for the part I DIDNT order And the labor...charged me for 2 different diagnostics even the one I didnt order

Yo
Review №46

I wouldnt even give them 1 star!! Beware of mechanics like this that scam! My wife took her vehicle there to get serviced. They were nice at first to reel in her business; but once in, they tamper with your vehicle. They told my wife her vehicle was ready for pick up. When she called for pricing 3 hours later on her break after receiving the message, they told her she would need more expensive work done. That was AFTER they told her the vehicle was all done and ready for pick up! The following day, after we waited for tires to be put on (which were not ready by pick up time stated), what do you know: MORE WORK WAS NEEDED! Now the airbag light was on and she was told it would not pass inspection. They tampered with the electrical in her vehicle and would not help her get it fixed failing her inspection after $900 of work and 6 days of off an on your cars ready oh nevermind it needs more work. I called to inquire about the airbag as the airbag light was never on prior to them receiving vehicle. A man yelled at me on the phone screaming WELL YOU TELL ME WHY THE AIRBAGS ON? IM TELLING YOU ITS ON AND WE AINT GOT NOTHING TO DO WITH THAT. Upon him yelling I drove up there to see what the issues were and why he was so upset. When I entered the shop a lady went to grab him from the back and he proceeded to yell and told me i could not get any paperwork from the vehicle until I paid (which was the proof that the vehicle was just looked at and airbag light was off). He told me to get off his property and not to return because it wasnt my vehicle. Although it was my wifes vehicle and she works past their closing time. They are RACIST, THEY WILL OVER CHARGE AND TAKE EVERY CENT AND KEEP YOUR VEHICLE!!! BLACK PATRONS PLEASE DO NOT TAKE YOUR BUSINESS HERE!!! SHOP ELSEWHERE!! Every customer deserves respect!!

Ch
Review №47

Great people! So helpful and down to earth. Family owned and operated :) Easy to deal with and reasonable prices.

Ry
Review №48

Great service, professional staff! I got 3 tires replaced, it was completed within 2 hours on a busy day, and I was impressed w the price

MC
Review №49

Wouldn’t go back, got some work done last fall. More problems wrong with the car then was sent in, honestly felt like I was dealing with crooks

Bo
Review №50

These guys were awesome from the get go. They were polite, fast working, and honest with their pricing. I know where Im going to keep going

Ca
Review №51

My 1st time at Talleys Auto; service was excellent, great price, did not feel ripped off. Going back soon to get additional work done.

Sy
Review №52

I will recommend Talley Auto to anyone, This guys resolve a problem that the Kia dealership could not resolve and Kia dealership charge me a lot and could not fix the issue on my Kia. Talley change way less for the same job Kia dealership could not do and got it done right. There is no disappointments.

Mo
Review №53

Honest and reliable mechanic. I have an older vehicle and the mechanics are always honest and the price is right! I would not take my car anywhere else.

Be
Review №54

Friendly and professional

Ra
Review №55

Honest Work and Fair Pricing Auto Repairs... a Rarity In This Line Of Business ! You can Trust them to repair your Vehicle...Oh And did i mention Fast ! Had my Timing Belt & Water pump done on my Honda in less than 24 hrs they took my car right in and and Knocked it out !

My
Review №56

Always fast and efficient.

Wi
Review №57

Fit us in for a large travel trailer with calling ahead, not many places are that accommodating..thanks again!

De
Review №58

Got inspection very friendly family honestly first time I felt comfortable with getting car inspection without fearing getting rip off thanks for giving me hope that theres still good people out here

Jo
Review №59

My car started to have problems on the highway, and I stumbled into this place. They were so helpful and took great care of my car for a fair price.

Sa
Review №60

Best place to go!! I drive from chesterfield /richmond area to them. Love them.

Ja
Review №61

Great affordable service!!

Ma
Review №62

Very efficient and workers made you feel very welcome here

jo
Review №63

I Love Talleys they take good care of My car at a great price all the time, customer service is Great!!!!

Ja
Review №64

Great Service,I can get my car inspected in 30 minutes!

JF
Review №65

Do not carry your car here to get it inspected. They go way beyond and will find any little thing to send u to a friends business to get it fixed. Scam.

Ja
Review №66

I got an car inspection. The staff was excellent and professional.

Sh
Review №67

Guy is a great man... reasonable and works with you

ru
Review №68

Very kind nice people.

To
Review №69

Quick and painless inspection, just have to get there early

Da
Review №70

Typical friendly, family, neighborhood business. Great value.

Ea
Review №71

Friendly staff. Car inspection in less than a hour

La
Review №72

HONEST .... CHEAP .... Do I need say more?

Fr
Review №73

Have car inspected here every year. They are very fair.

mr
Review №74

Do not take your vehicle their for service, the mechanics a very nasty and they over charge for parts a labor

Te
Review №75

Friendly service and quick inspections

Ro
Review №76

Took 7 hours to come to my house to tow a car after I was at their office at 8AM. Flatbed Driver was very rude and would not ever drop the car where he was told. Will never use them again!!!

CO
Review №77

Always a great place to do business !!!

ad
Review №78

Nice prople

La
Review №79

Great staff & service!

Pu
Review №80

Ok...

Am
Review №81

Always nice

Sa
Review №82

Will see

Fr
Review №83

Wonderful service

Em
Review №84

Friendly people

H
Review №85

Not please

Information
7 Photos
85 Comments
4.4 Rating
  • Address:301 E Nine Mile Rd, Highland Springs, VA 23075, United States
  • Site:https://facebook.com/talleysautoserviceinc
  • Phone:+1 804-737-4411
Categories
  • Auto repair shop
  • Car inspection station
  • Towing service
Working hours
  • Monday:8am–5pm
  • Tuesday:8am–5pm
  • Wednesday:8am–4pm
  • Thursday:Closed
  • Friday:Closed
  • Saturday:8am–5pm
  • Sunday:8am–5pm
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
Similar organizations