Jacqueline’s redesigned my wedding ring. I love my newly designed ring. It is beautiful. It makes me so happy just to look at it. The customer service at Jacqueline’s is outstanding. They definitely went out of their way to make me happy!

Jacqueline and her team redesigned some sapphire jewelry I inherited from my grandmother into 2 beautiful pieces that I can wear everyday! I couldn’t have asked for a more perfect experience!

They are great people and they have a nice selection of watches

Jacqueline and her staff are very warm and welcoming. I am so happy with the work they did for me. I highly recommend them.

Jacqueline redesigned my marquis engagement ring to look like an oval by placing a halo around it. Now I wear it in a necklace. I get compliments every day.

When searching for an engagement ring with my now fiancé, we stumbled into Jacquelines Saturday evening (of course 15 minutes before they closed- which we didnt realize) and the staff was unbelievably nice. We didnt know what we wanted, an idea, but hadnt seen anything like what we I visioned at any jewelry store we visited.The staff went out of their way, even at closing, to figure out what we were looking for and somehow, with all their help and guidance, we designed a breathtaking ring. We left feeling like finally someone understood what we were looking for. Within a couple days we had received a call from Jacqueline herself and we went back to the design process. She was knowledgable, very reassuring and such a pleasure to work with. Every step of the process was handled with professionalism and confidence. The store has a jeweler on sight who fabricated our rings and the turned out simply stunning. Thank you Jacqueline for an amazing start to our story.

I had the most amazing experience yesterday with Jacqueline at her highland park store. I happened to be in the area and decided to pop in and see their selection of wedding bands. I had previously lost my diamond and was told prior from other jewerly shops I would have to buy a new band, because my ring couldnt be repaired. I told Jacqueline my story and how important my ring was to me and without heasitation she began showing me diamonds and assured me she could help bring my ring back to life. I was so grateful and I wanted to cry and hug her at the same time. She really went above and beyond to make my experience personal. I have never been treated like Family walking into an establishment for the first time. I cant wait to go back and thank her personally for not only making my day but allowing my son to have a beautiful family heirloom to pass on to him. I am forever grateful!