Detailed. Accurate. Knowledgeable. And understanding we all have budgets, presenting options from basic to eco conscious. Quick to respond and show up when scheduled.
Just used Carefree to replace a furnace and AC unit. Daves service and responsiveness was outstanding. The on-site team was prompt, worked hard and was extremely respectful of the house. Used a competitor for over a decade and should have switched to Carefree years ago.
Carefree Comfort did an excellent job installing our new furnace, new a/c unit, and installing customized new duct work. They were on time, worked very effectively and efficiently, were very polite, and answered all our questions. They went above and beyond the call of duty to make sure everything was installed, tested and properly working. I would highly recommend them to any customer with HVAC needs.
Used Carefree Comfort for the first time the week of Jan 20, 2021 on a referral from a neighbor who said they did good work for them. Our 16 year old water heater split and was leaking. I called a number of plumbers for assistance, but being a Sunday I had to leave a message. Carefree Comfort was the only company to reply. I received a quote over the phone which, based on my research, was a very reasonable price for a new 55 gallon gas water heater with installation. I set up a time for them to come out and they arrived within 5 minutes of the set arrival time. The lead worker, Sergio, was very professional and polite as was his assistant and they knew how to do their job. They wore COV-ID masks and were very careful about not making floors dirty in the house or hitting walls as they carried the water heater in. In a few hours the job was completed in a very professional manner. The quoted price was what I paid. I would use them again without question. Neighbors saw their truck and asked me about their service and I told them that i would highly recommend them to anyone.
I started to use Carefree in autumn of 2020 since the previous company I worked with had started to suggest cost improvements during every service visit.Now, this service call was identifying issues with my furnace - and since it was still under warranty they helped me find a deal to replace it with the newest model. (but again, they did not want to talk me into additional air filters etc like the others tried).I liked Carefrees professionalism during the service, then when consulting what the best way would be and also the installation of the new furnace went flawlessly!Unlike other companies, during the maintenance they did not do that sales pitch (of whatever options you could install, replace etc) but really focused on the task to service the furnace and A/C.The installation of the new furnace went well, the team was on time and did a good job.I would recommend them and will continue to use them!
They did a nice job the crew was very friendly and professional I’m very happy with the work that was done here
My furnace died on a cold Chicago day and Carefree Comfort came out quickly and installedA new furnace. They found a special promotional rate to help offset the cost.They were professional and I would recommend them for excellent work.
I thought services were very professional and quick. The technician that came out was very knowledgeable and courteous. The reason that we give 4 stars is that we had put in a service request ticket on their website on Saturday detailing the problem that our a/c unit was not cooling the house down as effectively as it used to. On Monday my husband called first thing in the morning to just see where the status of our ticket was at. The gentleman that answered the phone was polite, and was able to pull up the information/our ticket quickly. He told us that he was aware of it and would come out on late Tuesday or on Wednesday. It just so happens that I am heavily pregnant, it is the hottest days of the week during the time the a/c decides to break, and we have 2 bulldogs that are panting like crazy no matter how many fans we put directly on them during this time. When we didnt hear anything Tuesday, I had my husband call in on Wednesday around 9 am, and the lady that answered did not have the ticket showing (I guess it disappeared), and my husband had to go through the whole discussion again of what was happening. Where this gets better though, is that around 2:30 later that day, we got a call saying that the technicians schedule just cleared up and if he could come by right then, they could. We agreed and they came by and he was in and out fast, and our a/c was fixed! So bottom line, services were great, but the administrative/communication side (we had to contact them 3 times) was a little frustrating and required a lot of follow-up on our end. We had actually given up at first and called someone else to come out, but we got the call that the technician suddenly had a free spot, so we went for it!
Great experience with Carefree Comfort!!! On time, very professional and the installers were great! Highly recommend
We’ve been using Carefree Comfort since 1988 and I’ve known Joe since grade school and I wouldn’t use any other HVAC Company. Very professional and most importantly very reliable.George Facchini
Carefree are the most responsive and professional HVAC company that I have ever used. Super efficient and more competitive that the less professional competitors. Thank you!
Have been dealing with Carefree Comfort for many years - for my air conditioning and heating needs. Recently, I started using them for plumbing issues. Theyre wonderful! They take the time to explain everything; they listen to your concerns. They show up on time and clean up after themselves. Their rates are reasonable, and I trust them to handle whatever situation comes their way. From speaking to people in the office, to the guys who come out to do the work - it has always been a good experience. They are very reliable, and a pleasure to work with.
Great communication and customer service!
My air conditioner recently broke down on a Monday, Carefree Comfort was at my house the next day to assess the 20 year old unit and explained the pros and cons of fixing the old unit versus buying a new one. They had already sourced the needed part for the old unit but I opted to have them install a new AC, which they did that very Friday. What a quick turnaround with great service and fair pricing!
We used Carefree Comfort for an emergency water heater replacement recently and they were excellent! They were really accommodating to our schedule and turned a bad situation into a good experience with their quick response, professional attitude, and honest pricing.
Great company.
Excellent Service! I always have my bi-annual HVAC maintenance done by Carefree Comfort and Im always happy. And I have had them solve plumbing issues for me too. Always on time and with a fair price!
I have used Carefree Comfort for years. I have never been disappointed. In emergency, when it is cold and heat not working, they always find time to come, and have always repaired my boiler system the first time. I have never had an inept or poorly trained person....they always get the job done correctly.
Excellent plumbing work, thanks. Came out very quickly, was very thorough and cleaned up. Would definitely use again.
Carefree Comfort helped us putting in a new furnace when wpe moved into our house over 15 years ago. They’ve been helpful and responsive in keeping us warm ever since! I would recommend them to anyone who would like to work with a dependable and reasonable provider.
Very good and smooth experience with Carefree Comfort.Personable and straightforward evaluation of our A/C problem from Dave.Prompt proposal and very punctual arrival of crane with Dell, Nick & Paulon morning of installation.Professional Installation completed in 6 hrs.
Carefree Comfort has always provided us with incredible service. Whether it has been our yearly dryer vent cleaning, installing a new air conditioner, or our most recent installation of a spigot for our back porch. The owners, Joe, Dave and Domenic are the nicest people on the planet. They have hired very talented and courteous professionals. No matter who shows up at our door to complete the work, I know I will be met by individuals who are proficient in their trade. I would use Carefree Comfort in a heartbeat. So should you!
I needed to purchase a new furnace and AC system and called multiple companies in the area. Carefree was the only one that truly listened to what I was looking for, not just what they wanted to sell me. The installation was done on time and professionally including clean-up of the area. I then unfortunately had an issue that was clearly a manufacturing issue and Carefree was prompt in solving the issue and getting me back up and running in the shortest time possible. They have earned my business.
10 years ago I needed to replace my furnace and Carefree Comfort Heating and Cooling was one of three bids that I got at the time. They had the best price so I had them install the furnace. Since that time Ive had them come out in the fall the tune up the furnace and in the spring the tune up the air conditioning. Their technicians have always been polite, knowledgeable, and cleaned up after themselves. They are family owned business and in my experience they know how to treat their customers.
Excellent service, from estimate Explaining options, to compleation. The install crew was professional, knowladgable and even fixed some issues found during install, and cleaned up no mess when they left. The price was the best of 3 estimates and service was A+!
I must say. This company know the true meaning of professionalism. Their are approach to my concerns are xtremely extraordinary. I called for information and answered all my questions. I really felt comfortable by knowing my EQUIPMENT was going to be in the right company. You guys are AMAZING!!!
Carefree Comfort, as always, upon hearing of my emergency plumbing issue, arranged for a plumber to arrive within a couple of hours. The dispatcher advised me within minutes of my phone call of the 2 hour window appointment and kept in touch advising of specific arrival. Tommy, plumber, clearly explained the cause and how to avoid future problems. The charge was VERY reasonable compared to past services I have had from other local plumbing companies.After using their Heating, Air Conditioning technicians for 10 years, I was happy to learn they now take care of plumbing needs.
Carefree Comfort is a fantastic company. They went out of their way and beyond expectation. The previous owner had Carefree install the furnace, so I called them when we had a problem, figuring they might be the best first call. I was right! The staff was friendly, the guy they sent was awesome, and the repair was done in a jiffy. Best of all, and surprise to us, Carefree told us the furnace was still under warranty! Theyve got my business from here on out!
Sergio was at my house twice in one month for different air conditioning units. Not once did he look at my old units and try to sell me a new one. He worked hard, presented my options and helped me brainstorm about what choice I should make. I’m very grateful for his integrity and expertise.Renée Kahn
Carefree Comfort offers excellent service. They have responded quickly during emergencies and it was easy to make appointments. They are honest and reliable. I’ve been a customer for 10 years.Anita M., reviewer
Best service always at realistic pricing. Great follow up.
Called the shop at 7:30 am on seeing water leaking from furnace(?). Scheduled me for a tech between 10-12. At 10, called from the shop that theyre on the way. Arrived at 10:15. By 11 they had fixed a condensation leak and were on their way out. Very nice, very knowledgeable, very efficient and cleanly. Top notch job, top notch service.
Carefree Comfort is great! I use them only for my annual maintenance since both my AC and furnace are fairly new. You get a nice discount for pre-paying for the annual plan. The techs are always respectful and polite. We will continue to use them!
I woke up one morning to find that my furnace was blowing out cold air. Within the hour of my calling Carefree Comfort they had somebody here to fix the problem. I spoke with Dave on the phone and he was extremely courteous and very understanding of my situation as I didn’t have a lot of time that morning to be at home. I would recommend Carefree to anyone.
While replacing a sink and vanity (DIY), we encountered a slow but constant leak from the drain pipe at the wall. Not wanting to risk making things worse, we called Carefree, due to their high ratings.About two hours later, Shawn was on-site to address the issue. Shawn was energetic, enthusiastic, and knowledgeable. I explained what I was trying to accomplish, and he presented the options and executed quickly and effortlessly.I like to fully understand the systems in my home, and Ive done business with numerous professionals who were reluctant to explain how and why. Shawn answered my detailed questions clearly and without hesitation, and I gained a fair amount of knowledge as a result. Shawn could see that I would use that knowledge for DIY work, yet he shared openly, and even lauded me for trying to further my knowledge and skills.Shawn is the kind of team player that companies can only hope to hire.
Weve been using Carefree Comfort for years - exceptionally professional - always! We have used them for furnace repair, installation and general service for over 15 years.After our last service call, a drain got clogged which caused water to overflow a drain and cause some damage to a wall. Carefree came out immediately, blew out the drains to ensure proper flow. They inspected the minor damage and without hesitation brought in a painter to fix the damage. Stuff sometime happens - its how you deal with it that counts. Carefree passes with flying colors!We will continue to use Carefree and without hesitation refer them out to other1
Excellent service and affordable. We received multiple quotes for a furnace replacement and read multiple reviews. After some homework it was an easy decision and very pleased with their work.
Carefree Comfort sent their plumber to replace the water heater in my apartment. They did a careful and thorough job; I am delighted at the quality of the work, and I thought that the cost was perfectly reasonable.
We have used Carefree Comfort ever since we moved into our house in Nortrhbrook, about 19 years ago. Their service has always been excellent, they have helped us through all emergencies (like no heat in sub-zero weather!) quickly, and been an absolute pleasure to work with.
Always a great experience to work with these folks. Put in new AC.
They are a very organized and professional company. Everything they did exceeded my expectations. I would recommend them to anyone that requires HVAC services.
Love Carefee Comfort! I cannot stop praising these guys. They are professional, courtesy, friendly, and most importantly reasonable pricing. :) After many projects at my house, they brought the top quality services with reasonable price. I did not even have to negotiated, cuz they just topped everyone else on their first quote. They are now my only HVAC guys!
Carefree has done work for us twice since we bought our house two years ago. On both occasions they provided timely service of our HVAC ductwork/ventilation. They were professional. They worked very cleanly. And their work was high quality. If you need ductwork/sheet metal work in your house, I would highly recommend these guys.
Carefree Comfort was recommended by another contractor and we are so happy he did. We needed to move some ductwork to address plumbing repairs. It was complicated in that they had too send two crews one before one after the plumbing repairs were completed. Both of the Carefree Comfort teams were friendly prompt, efficient and did high quality work. They arrived when they said they would had fabricated ductwork ready on time.They also left the area cleaner than they found it. Price was excellent and quality of the service and workmanship was outstanding. Because of their commitment to service and quality they have just been moved up to the number one HVAC and plumbing provider for our home. Just wish now we had contracted with them for the plumbing work as well. Outstanding company!
Ive used Carefree Comfort for 3 years and the services they provide is above and beyond! Their customer service is outstanding. I would highly recommend to anyone in need of HVAC repair and installation!
This company is great to deal with. Very accommodating in terms of scheduling and very competent professionals to deal with your HVAC issues.
We have used carefree for all of our hvac work.We have found them very reliable their technicians are always on time they are extremely compotent and have never had a problem with any of their work they are very thorough and very clean.Pricing is fair and competitive.Art Brenner
After having Carefree install our HVAC, we have used continued to Carefree Comfort for 18 years because of their expertise and professionalism.
The Tech that came out has shown care and personally went out to get the missing part which I really appreciated.
Timely and professional service! Very satisfied with work.
Simply the best!
They were available in short notice and worked efficiently. Also gave us helpful advice.
Fast, professional and reasonably priced! Definitely would use Carefree Comfort again!
Great friendly, and very competent response to a toilet install problem. Could not be more satisfied!
Great service.
Very professional!
Professional and high quality workmanship.
Prompt knowledgeableThorough
Very professional and curtious.
Great job!