As a car guy with 10 cars and some are classics. I’m very selective who I choose to work on my cars.I have read all the great reviews, Ernie’s excellent workmanship, stellar reputation, courteous service, attention to detail, more importantly, Ernie is HONEST which is extremely rare in the auto body repair business nowadays.I contacted Ernie to inquire if he can reattach my lower stainless steel rocker panel for my Lincoln. Ernie informed me to come right in.Due to the fantastic online reviews, I drove in to Hicksville from Astoria, Queens to Long Island over an hour drive.Upon meeting Ernie, we both hit it off. He is exactly what everyone had indicated in their positive reviews. He cares about his customers satisfaction and that is extremely rare in this business.Ernie is an honest, old school, super nice Gentleman who is very professional, accommodating, had a worker start on my car immediately upon arrival. In 30 minutes, the excellent detail workmanship look like it was done at the Lincoln dealership.I’m truly impressed with Ernie’s professionalism, expert knowledge and his outstanding operation.I would highly recommend Ernie’s Auto Body to anyone without hesitation.Thank you once again Ernie and your wonderful staff for a fantastic job well done!Best Wishes,Harry
Wow!!! Finally an honest Professional Auto Body!!! I am absolutely thrilled with the work that Ernie and crew put in to fix my truck! I have never had a better experience anywhere, It was super easy someone hit my truck and left while it was parked. My first call was Ernie’s.... Tammy had me bring in my truck and helped me with all insurance details even speaking with the adjuster for me. 3 days later I had my truck completely fixed and detailed. Thank you to the whole staff for you’re complete professionalism and hard work!!!! 10 stars out of 5!
I am not one to leave reviews ever, but i feel like i have to with the customer service i dealt with from this place. I went in for an estimate on aug 11th the day after my car was hit, and they told me they will be in touch with me. I called about 2 days later and asked what was going on with bringing my car in. They told me they will get back to me, i called multiple times throughout the next week and they had no news for me. I was being patient and eventually had no other choice but to find another shop. which by the way they got me to bring my car in in under a week. Then Ernies finally called me A MONTH AND 4 DAYS LATER and told me that i can bring my car in. Complete joke. I realize these things take time but not once did they call me with an update. I called them every single time. Terrible communication
Ernies Auto Body is the place to take your car to be repaired after it has been in a collision!!! Tammy and Ernie are the best!They both make you feel like you are part of the family which is why I have been going there for over 20 yrs now.They take care of every detail from start to finish and leave your car like it was better than new if that is possible!!Tammy works directly with your insurance company and they even coordinated getting me a rental.We had a problem with a part not being available and Tammy had me call Chevy to start a claim, then she jumped on board. Since the truck was ready sans the grill, they gave it back to us to use and save on the rental. And within a few days they had the part, made us come back to put it in and we had the truck back that same day.An awesome experience every single time, if you can truly say that after a car accident!
I had gotten into an accident and took my car to Ernies Auto Body. Tammi in the office couldnt be any nicer and was able to answer all my questions. They were able to handle everything with my insurance company and were able to set me up with a rental car. They were so helpful in a time when I didnt know what to expect. They did a fantastic paint job it looks brand new. They did it in a timely manner and completed the work on time. I would recommend Ernies Auto Body because it was an overall fantastic experience.
My car was damaged by unsecured debris that fell out of the back of a pick up truck on the highway. I brought it to Ernies auto body (the shop both my family and I have been using since I was a kid) and I couldnt be happier worth the results. The damage was to the front end on the passenger side. When I got the car back (which is now 16 years old) I couldnt be happier. The car looked like it just rolled off the showroom floor. There isnt a better body shop on the island. (Headlights are different due to awaiting custom parts for a custom headlight retrofit)
I’ve never been to a better and more professional auto body shop in my life. My car was a reck when I brought It in and I was So upset about it, but the staff there and even the owner really took their time and helped me out a great deal! They did such an amazing job on the body work as well as the interior work that needed to be done after my accident. My car was so shiny and clean when I got it back and smells so good ! They are all very kind and understanding people there. As the work they did on my car was amazing, so are the people and that’s a big important part of a great, well rounded business! I will continue to always go to them as they do the job they promise they will do and live up to their word, and also they are very honest and trustworthy ! I have already told others about them and to go to them if they ever need any work done ! Don’t even think about going, just do it ! You’ll never be happier with any other work/results than the ones they will give and promise you!
Hydroplaned across the I-495 under stormy weather. Went from the HOV lane all the way across the highway, spinning and met the metal railing on the right side of the highway. Front, sides and back took damage (front and back worst than anything else). Decided to send the car here for the night till I figured stuff out (first accident ever). Next day they contacted me from the shop and explained everything that I had to do, and I dont know... the way they spoke to me over the phone, so professional, reassuring yet so caring and homey just gave me a very good feeling that my car would be in good hands. They invited me over for the paperwork the same day and once I went, that was It!!! Karen and Tammy took amazing care of me and my wifes questions and uncertanties we had, funny enough, not even in a professional way... it was more of a loving way, like, a family way. And that seal the deal for me.Once my car was done... OMG!!! They left my baby looking better than shes ever looked before, Honestly, even teared up as I gave the whole tour look of her! She was left perfect!!! And again!!! That caring atmosphere, the warm heats the caring, was all there!!!So, if you took a second of your time to read my experience, thank you! And just do yourself a favor and stop reading and give them a call if you need any of their services done! I can guarantee you, by heart, that you will feel at home, welcome, loved, and so will your car! ATo Karen and Tammy: Big hug from us and thanks a million for being so amazing!
Great place for all kinds of affairs. Excellent food and service
Excellent body work with complicated color match on series 750Li carbon black. new bumper and side panel damage restored to brand new. a result of road construction. great staff. totally happy
Getting into a car accident is never something you want to experience. Someone made an illegal u-turn as I was crossing an intersection (She thought she had a green arrow) and hit the front end of my car. I’ve never been in an accident before and I’ve never had my airbags deploy. A terrible, frightening experience I never want to experience again. My car had moderate front end damage to the passenger side and needed multiple airbags replaced (Steering wheel, under dash, passenger side airbag). My car was taken to Ernie’s autobody and I wasn’t sure what to expect. My car is fairly new and is a lease and I didn’t want to be charged money for an aftermarket part at the end of the lease. I had thoughts of taking it to my dealers preferred body shop but upon speaking with Tammy at Ernie’s she made the decision easier. They only use OEM BMW parts. Ernie’s works with a BMW dealership not too far from the shop and they get their parts ordered from that dealer.Tammy was excellent with helping me along through the ENTIRE process. She set me up with a rental car and provided me with updates on my cars progress. My car stayed at Ernie’s an extra 2 weeks due to BMW’s recall on one of the airbags. Tammy spoke to BMW on my behalf and expedited the recalled part and my car was back together. After about 6 long weeks my car was finally repaired. The Pictures speak for themselves. They even detailed my car and through in some gifts as well. I would definitely recommend anyone looking for auto body repairs to check out Ernie’s Auto Body. Thank you to the Entire staff at Ernie’s Auto Body, thank you Tammy and thank you Ernie!
Ernie and his entire staff were professionals from the start.An accident with a car is never enjoyable; however Ernies staff reassured our family that they would take care of everything and they did not fall short at all.Ernie is a gentleman, caring, compassionate, and understanding.Tammy is perfect; If you had to describe someone who is Amazing at what they do; it would be Tammy.Thank you Ernie and staff!JF
If you love your car, take it to Ernies. I had a few recommendations after the car love of my life got sideswiped, but one friend insisted on Ernies, and I can see why. My car looked completely new, I could not believe my eyes. Honest, reasonable, and wow, great detailing. Just the best.
Great work done in a timely fashion. Accessibility of dropping off and picking up vehicle easy. Courtesy and professional staff.
They did a beautiful job on my Toyota Tacoma, looks like new and like it never got hit. Ernie and Tammy were very courteous and friendly I highly recommend them
I just got my car back and it looks absolutely amazing thanks to Ernie’s Auto Body shop. My family has been using Ernie’s for a while now. This is my first time getting work done with them & I am so happy & amazed how perfect my car looks especially with all the damage that was done. It looks even better then new! Great costumer service! Extremely fast working! They are the sweetest people around. I highly recommend them. Believe me you don’t want to go anywhere else!Thank you Ernie, Tammy & team!! ❤️
Ernies is the absolute best! Ernie & Tammy take care of EVERYTHING from start to finish. I would not take my car to any other auto body shop! Thanks again!
Im so impressed with this shop! Everyone here is so nice and helpful! They definitely went above and beyond ...they even detailed my car! Its never been in such good condition!
Ernie’s auto body is amazing! Ernie and Tammy are such a pleasure to work with and made fixing my car an incredibly pleasant experience. They even had my car inspected and the oil changed while doing body work. My car came out of the shop looking better and cleaner than the day I got it from the dealership. Highly recommend, they are the best!!
Highly Recommend! Ernie and Tammy are true professionals. Everything was completed in a timely manner and my car came out amazing!
I was recently in an accident and needed a place to take my car to get her fixed up. Upon the recommendation of my mechanic, I brought my car to Ernies Auto Body and Im really glad I did. From start to finish the entire staff was super helpful and really nice. They handled everything with the insurance company and kept me informed of everything as it happened. Id especially like to thank Tammy at the front desk because her cheerfulness and professionalism is really appreciated when you have to deal with all the anxiety and shenanigans of significant body work done to your car and the hassle of insurance. But beyond the great treatment of the staff, I was even more impressed by how unbelievably amazing the car looked when they were done with it. I did a double take because if I didnt know better, Id say they swapped out my car with a brand new one! She sparkles and shines like she just rolled out of the show room. Every time I walk to my car to get in now, I pause for a moment to marvel at it. My car is 12 years old and it now looks like its maybe 12 days old! Ive been telling everyone I know about the great work Ernies did and theyve definitely made a customer for life out of me. If you have any body work they you need done, do yourself and your car a favor and bring it to Ernies. Youll be getting your moneys worth for sure.
Accident is always a horrible experience, specially if the car is only few weeks old. The only way to make it any better is finding a good workshop. I have to say Ernies Auto Body made the whole experience bearable. They did a fantastic job, from handling insurance company to fixing the car. Insurance company tried to cut corners on replacing damaged parts and the way Ernies Auto Body handled insurance company for my interest was amazing. If you have a car you certainly need a good workshop. For me the search is over. So could be for you. I highly recommend this shop. Special thanks to Tammy, she so gracefully handled everything.
Nice Good people
The absolute BEST body shop on the island. Ernie is an awesome guy who clearly loves his business and keeping his customers happy. Brought my car in after someone smacked it up badly, and the car looks better now than it did when I first purchased it. Always use Ernies and will continue to! Great shop, great employees and incredible work to go along with it! Always makes you feel welcome and a priority. Makes the experience feel as smooth as it possibly could. Everything from Tammy when you walk in to drop off your car to the second you pick it up is just pain free and perfect! Thanks again guys!!!
Great Work by Ernies Auto Body! I was out of state and got rear ended by an Allstate customer. I mistakenly used Allstates app to file my claim (Dont file a claim on the app). I did not approve of the Allstate quote, but Allstate still mailed me a small dollar check, and closed the claim. I was on the road, and when I got to New York, I contacted several body shops that basically did not want to deal with the Allstate issue.I then contacted Anthony, Tammy, and Ernie at Ernies Auto Body. All three were great. Ernies was able to reopen the claim with Allstate. They discovered additional damage, and worked with an actual human Allstate adjuster to cover the correct repair costs/bill. They also arranged for a rental car while mine was in the shop. I ended up with no out-of-pocket expenses. Paint job looks great, and car actually looks better than when I first bought it!Thanks Again!
Ernie’s is the BEST. I got into a car accident and called Ernies, they towed my car to the shop. Once I got to the shop I was greeted by the sweetest woman Tammy. She explained everything to me, gave me a time frame to expect insurance to look at the car and took care of a rental for me. When I picked up my car it looked brand new, they even got my car detailed! It looked like I just drove it out of a car dealership. They even returned my rental for me! They made my difficult experience so smooth and simple. Of course I hope to not be in any accidents but if so, I know I’ll be in good hands at Ernie’s.
My car came out amazing I am so happy and, the staff (Tammy) was amazing!!
I really appreciate all the help provided with all concerns I had regarding my auto. Straight to the point and handles all aspects between the insurance companies. No hassle and no BS.Always do a great job and I highly recommend Ernies.8/2019. Unfortunately, another auto needed repair, but I brought it back to Ernies. Great job. Always the best. Car came back perfect.
My family started going to Ernies Auto Body over twenty years ago. I have brought several cars to Ernies during the last ten years. Ernies work is impeccable!! He and his entire staff are super professional and relieve the customer of the agony and frustration of dealing with the insurance company after an accident. Ernie is old school, no nonsense, and a staunch advocate that fights for the customers rights when dealing with the insurance company. Ernie and staff are intent on making the customer experience as pleasant and stress-free as possible. Any and all vehicles that I have brought to Ernies for repair looked like they came out of the showroom when finished. My latest trip to Ernies was for a sideswipe with not a tremendous amount of damage to the left front fender. The car was finished a week ahead of schedule, washed and detailed making it look better than when it was purchased from the dealer. I would be remiss if I did not mention Tammy who I dealt with in the office and on the phone. Tammy is and was the epitome of customer service and someone that clearly takes pride in her job in helping people through what would otherwise be additional stress if it was not handled in the professional manner that Ernies Auto Body has consistently demonstrated. I need to put Ernie on speed dial because the sooner he gets involved, the easier my situation becomes when someone crashes into my vehicle (I think there is a magnet that pulls people closer to me when I am driving:). Thank you Ernie, Tammy, and staff!
I had my first accident where I was hit by a truck, so my Audi wasn’t in a great condition! The towing company drop my car at Ernie’s Auto Body, and after talking with Ernie I have made the best decision to leave my car to be repaired there. Ernie and his team did an absolutely pristine work, and now you cannot even tell that the car had an accident. They truly value customer satisfaction, and go above and beyond to make sure to deliver highest quality work. I would highly recommend Ernie’s Auto Body to anyone!
So, had the misfortune of getting into an accident. Airbags deployed, front end a mess, etc. I was in Hicksville and the vehicle was towed to Ernies.Experience was great from the start. It was just before the holidays. Weve dealt with some places in the past that were not very friendly, but from the start everyone at Ernies was great.Ernies dealt with the insurance company from the start and the end result worked out best for us given the situation.No one ever wants to be in an accident, but I can say for certain that if we in one again, well choose Ernies, and of course if we need collision/body work of any kind!
Ernie delivers the best customer service and workmanship I could ever hope for. Coming back to the train station I saw that my car’s back side bumper was hit. I brought it to Ernies and I got a fair price for the repair, especially when compared to other auto body shops near my house, and he was able to do it in a very timely fashion. Ernie is the place to go if you want excellent customer service and workmanship! You will not be disappointed.
We had our white Honda Accord front bumper fixed and fog lights not only was the job done right but their service was top notch. They called us went the parts came in and the car was fixed in 24 hours, I highly recommend them! Keep up the great work guys.
I had an amazing experience with Ernies Auto body shop. After my accident they were quick to take care of any of my needs. Ernie himself re-assured me that everything would work out and Tammy was so responsive anytime I had a question. They worked close with my adjuster to get the car evaluated and Tammy updated me herself during each step. I couldnt have asked for a more seamless experience. I will be recommending to all my friends and family!
Can’t say enough good things about Ernie’s, it was an all around great experience! I will definitely be recommending them to anyone who needs. They took care of my truck this week that had some body damage on the fender and it looks brand new. I even had an issue with another truck of mine that I mentioned and he took care of it at no cost. Ernie and Anthony are really good honest guys, not to mention as a fellow family owned small business owner I’m happy to support them!
Ernie and his crew did a magnificent job of repairing my wifes 2007 BMW X3. It was hit hard in the back end doing substantial damage. Cant tell it was ever hit and the paint blending was phenomenal. Thank you Ernie, Tammy and the rest of the crew. I will recommend you to anyone I know who needs your services. By the way, I am a retired certified master automotive technician.
I cannot say enough good things about this place. Their team is wonderful to work with. They did an amazing job! Very happy customer. I would highly recommend to family and friends.
My car was hit a while back and a friend of mine sent me here and I can not tell you how happy I am. Ernie and his crew are the definition of professional. My car was badly damaged and I was devastated and Ernie assured me everything would be taken care of in a timely manner and with the best quality. Dealing with Insurance companies can be an absolute nightmare but Ernie helped me with everything. The relationships hes built with all the companies made it such a smooth process. My car was fixed in a very timely manner and when I walked up to the car I couldnt believe how good it looked. Not only did he fix the damage but he washed and detailed the car. If you want someone that goes above and beyond every at every chance they get this is the place to go. I cant thank you guys enough!!! I will definitely be sending customers your way!!!
I just had my vehicle fixed at Ernies for some body damage I got in an accident. Once I brought the vehicle to the shop, Ernie arranged for Hertz to come over and pick me up from the shop so that I would have a rental vehicle while the car was repaired. The quality of work that Ernies provides is exemplary. He made my german luxury vehicle seem as if it just came off the lot. Ernie prices are very reasonable for the quality of work that he provides.
Ernie’s Work on our 2017 RDX was professional and courteous. Tammy helped arrange for a car rental with an affordable rate. The car looked like new after repair, and all driver assist system sensors are working well.Thank you for a job well done!
Very helpful, will visit again. Love honest mechanics, cool people....
Thanks Ernies for making my car look beautiful again! Great job!
Ive had my cars fixed by Ernie several times and his work never fails to impress. Ive challenged my friends to try and find where the damage was before Ernie fixed it and nobody is ever able to pick the spot!Most importantly, Ernie is really fair in his pricing. Hes a regular guy who respects people who work for a living and understands that not everyone has money coming out their ears to pay for mistakes made while driving. Talk to him and he will take care of you every time!
EXCELLENT WORK. Ernie and Anthony are true professionals who make sure you’re not pushed around by your insurance company.I recently got side-swiped by a bus in NYC. Called my insurance. They said to bring it to one of their place’s to get evaluated. I called Ernie’s Auto and he was like (quoting him loosely) ‘Um...No. You bring it here and tell Geico to do their job and come to where I brought it. The law states that you can bring your car where YOU want.”Couple of weeks later my SUV is like new. Highly recommend this shop. Thanks Ernie and Team!
Very friendly and helpful.. they explain everything in details
I brought my girlfriends truck there cause of the work he has done over the yearsErnie treats hi customers just like if they where one of the familyHe goes that Extra mile for youWhen the truck got there he took charge and when it was ready never would think it was the same truckLooked like came off Show Room FloorJoanne is so HappyThanks Ernie GREAT JOB 👍👍👍👍👍. Kenny
Love THANK ❤️ 4 YA BUSINESS KEEP MY TRUCKS @ABBYNCLYDESTOWING GOING WE WILL KEEP GROWING TOGETHER!
I am immensely impressed with this shops professionalism and service! If you need car bodywork - come here. Youll like it, I guarantee it.
Amazing customer service, and my car looks even better than it did before my accident!!
Dear Customer,We are sorry you felt this way about your car. Here at Ernies Auto Body we make sure we inspect all cars thoroughly before they leave to avoid any and all altercations that may occur in the future. Along with that we also guarantee all work we do on your car for as long as you own it, and we make that clear by putting it on every estimates we write. So in regards to Your lights being Dim and uneven and Water leaking in your car when it rains, we would insist that you make sure you are not confusing our work with that of the work of an inferior shop, because again your car is guaranteed. For all past, present, and future customers I urge you not to be discouraged by this posting. Our work here at Ernies is second to none and competes with all the major Auto Body Shops on the East Coast. Thank you all for your reviews and we look forward to seeing you and welcoming you to the Ernies Auto Body Family.
With a completely customer oriented staff and work that would amaze a perfectionist, Ernies Auto Body is the place to go for any repairs large or small. My 2013 car was in a major front end collision when I was going 40mph and a car turned in front of me. With a bit more damage I suspect my car would have been deemed totaled! Ernie repaired my car to showroom condition. All work and parts needed were clearly spelled out and reasonably priced. With a perfect paint job and Ernies attention to detail, its impossible to tell my car ever had a scratch on it. When I picked up my car it was sparkling clean and the young man even mentioned it was washed more then once because of all the pollen in the air this time of year! I smiled again when I noticed a small bottle of touch up paint left in my console in case I need it in the future.With the super friendly ladies in the office who helped with all the details, including insurance paperwork and the rent-a-car arrangement, I couldnt be more pleased with my experience at Ernies.Many thanks,Tony Masta
Heard only good things.
I have gone to various auto body shops but Ernie takes the Cake for being a big rip off! As small he is so is his business. Hes a very greedy little guy. I went to show my wifes Honda there for a free estimate and his price was $1400 more than Masters, Bob and Freds and others.Truth be told, DO YOUR HOMEWORK AND DONT TRUST LITTLE ERNIE!
Ernie, Anthony and Tammy helped me through the stressful process of dealing with the insurance adjuster, repairing my car and securing a rental car for me and were phenomenal through the entire process. My car came out perfect and I would highly recommend Ernies Auto Body to anyone looking to find a shop where the staff is professional and make you feel secure that they will do the right thing by you.
Ernies auto body is the best shop ive ever went to, and ive been to alot. But i will never go to another one again. I was having trouble with the ins. Company and they did not want to cover the damage done to my car, ernie got on the phone and he took care of it and got everything covered! I couldn’t believe it i was so happy! Then when i got my carBack it was like i was driving it off the lot brand new for the first time, it was SPOTLESS inside n out, but especially the inside, ive never seen it so clean, they even cleaned out the ash tray i had in my cup holder! Everything about the car made me happy and shocked it was such a good job and i didnt have to deal with the ins. Company cause ernie took care of everything, DEFINITELY RECOMMEND COMMING HERE! Ill never go ne where else!
These guys repaired my car quickly and I highly would recommend them !
Honest,good work,the vehicle was repaired too manufactors request,&above.tks.
Ernies is the best!! HIGHLY RECOMMEND
I brought my 2016 Ram 1500 Limited to Ernies, they did a great job, looks like the accident never happen.
Great repairs
Total crooks they got 3000 on one claim never did work on another they had me buy total from insurance company then told me sorry cant repair cost ne another 3000 beware !!