The staff here is great, very kindhearted people, who genuinely want to help you. The prices aren’t the greatest but they’re not horrible either. One gentleman in particular, John, had the best customer service i’ve ever seen. Really nice guy who will really try his absolute best to help you out. Definitely coming back when i need tires.
All the staff here is amazing, from the front desk guys to the team in services. I got an amazing oil change done and Rigo even taught me how to know when this type of services are well done. They all took great care of me and my car. I am a client of Tire Kingdom for many years but this facility is the best! Thanks guys keep it up!
Joel was very helpful! He helped me with everything i needed and explain everything so i could understand! definitely would go back.
Do yourself a big favor and shop somewhere else for tires and related services. I have been patronizing this Tire Kingdom for many years. All the tires on the three vehicles in my household were bought from this store. Unfortunately, there is a new manager at this store, when I went there this past Saturday. Most of the staff helping me were very unprofessional. They blatantly lied and told me that my radiator was leaking and I needed a new one and also told me that they fixed a flat and rotated my tires, when they never touched them. I know this because the same tire went flat when I got home. Their behavior is not just unprofessional but also predatory in nature. I feel betrayed as a long - time loyal customer. If the owner reads this review, I encourage you to contact me, so that you can verify my claims, as well as see how much I have spent at your store over the years. I will be looking for a new tire store the next time I need to buy tires.
Very professional, John is very kind & a great person to have up front! Keep up the good work! Will be back.
Very great service in and out quick. Will be back for my tires thank you For the amazing service.
Very helpful staff, knowledgeable and attentive. Joel help me out with all my questions and concerns regarding my purchase Thanks for the great experience
Literally had the best experience ever! Came for tire services and everything ran so smoothly. The whole team was knowledgeable and knew what they were doing. I was back in the road in no time. Thankful for the whole team at tire kingdom for an awesome experience. Will definitely come again for my car’s necessities!
I am a regular customer over at The miami lakes store and let me tell you guys the service I get is absolutely great. Every oil change tire service even a patch they treat me in the nicest way. I see all the reviews about wait time. the wait time is Well worth it they tell me anything wrong with the vehicle and service it correctly.
This place has the best service i’ve ever had! I really enjoyed Jhonny’s service in particular, he is a great mechanic, he did my tires, gave me an oil change, topped off all my fluids and everything was done under an hour. I barely know how to put in my own gas, therefore i know nothing about my car and he explained everything i needed to know, hands down the only place i’ll go to for every car need. Thank you for the top notch service Jhonny and team! I will definitely be returning.
Jhonny switched all my tires & gave me an oil change incredibly fast! Under 30 minutes!! I told him I had an appointment and he assured me itd be done in time, he for sure delivered on that promise.A great place with great workers, all of them made me feel welcome & knew what they were doing.I for one am for sure going back!
Very quick and professional service. The staff was very helpful and gave me all the information on the services I needed for my car. Tire changes was done effectively and quick. Will definitely be back for any of my cars necessities
Very helpful and friendly staff, will be back for my future services.
Best service I can ask for! Definitely recommend!
Great location! Richard was very helpful to my husband and me. He is knowledgeable, professional, and courteous. We had a slight tire emergency and needed to get in and out promptly. We called before going. The service was excellent, and we were back on the road before we knew it.
Great service! Would definitely recommend!Helped me out with all my problems all around great service from James&Jhonny
Ive brought two vehicles in for alignment and one for new tires Very satisfied, they do go work installing tires, stand behind their work as well. Definitely recommend Tire Kingdom for service. They are busy so you might have to leave your vehicle. Theyre friendly, hard working, courteous, well worth it.
Awesome service. Super quick oil change. Andre was very helpful and answered all my questions. Would highly recommend. 😄
Amazing customer service from all employees.Store Manager Mr. Edgar And Service Manager Mr. John made my first Tire Kingdom visit a great one.
Love the customer service here they treat me great and I never have to wait all day for my service!
Quality service not here!!! Went for a brake fluid exchange very miss leading lack of equipment to do quality service work. Remove and fill fluid I can pay a BUM to do that! Very disappointed that places like this can scam you, had a better experience in palm beach.Tire Kingdom quality more like garbage I rate this service -3 doesnt deserve one star
Quick service in and out, very friendly. Was greatly satisfied.
My tire popped on the way to work, thank god for this tire Kingdom . Staff was very helpful and nice hospitality was amazing they made me feel less worried, I was a bit anxious that I won’t make it to work on time and was also bit worry that the prices will be higher than my budget . Big thanks to John Yanez he helped out a lot. Provided me reasonable prices and fixed other issues my car had too .my car runs better than ever . Thank u guys for making my day!!
Service was really great. Staff was very helpful and nice. It was a smooth experience.
Joe is the man, he gave me an excellent deal and helped me get everything I needed within my budget. I will definitely be coming back whenever I need my car serviced.
Great service, friendly staff and honest.
I came to this store for tire services and was very satisfied. John Yanez was very helpful and knowledgeable. Will definitely come again and recommend to friends and family!
Amazing work went there and got my tires switched super quick they are reliable and do an amazing job
I had an issue with an oxygen sensor on my Nissan Juke and had the opportunity to visit this store today. I was assisted by Joe. He was knowledgeable, professional, polite. He provided me with an estimate and the service was done timely and according to the estimate.
Great Service Good people Good price, handled quickly
Awesome work gave me great deal on my tire. Super fast service would be coming to them every time I need some tires for my car
Very good place. I went for a tire rotation and they detect another problem with my tires and they fixed it. I am very pleased to go there. I will continue working with them. The manager is very good and the rest of staff are excellent. My only advice for this tire kingdom and anothers, please, try to call the client if the job with take more time than expected initially. Thank you for the service.
While the office staff and manager were nice, the young kids working in the shop were careless. Watched them knock my wheels around, luckily they are stock rims. Ended with a small scratch above a rear wheel well, and the kid who pulled my car out decided to floor it and squeal my tires. Not happy. Do not recommend this location.
Guys were great very nice and helpful, they should all get a pay raise !! Edgar and James were excellent .
I had an appointment at 12:30. I was told that it would be an hour and a half. No updates when asked, just that they would get to me next. Its almost as if having an appointment doesnt even matter. I only needed one tire but had opted for 2 as I had already replaced my other 2 tires. A complete waste of my time.
Sixto really helped me in a time of need. Had my oil changed, best service and very welcoming staff!!
John and Edgar were wonderful! They respected my decisions and they went above and beyond to fulfill my expectations
Great experience! We were helped quickly and our four new tires were put on in less than two hours, compared to others who take all day! Will return here!
Richard was so helpful. Took care of all my needs. Will def Boeing going back for me next car needs. He made such a difference in my service experience.
Had my oil changed by Andre, best service and very welcoming staff!!
Do yourself a favor and make an appointment. Im only assuming the service is quicker if you have an appointment. These guys had me sit in there lobby waiting for my car for 6 hours with no update on the progress. After about 4 hours of waiting I found out no one had actually touched the vehicle. With the number of guys you have working in the shop, you pretty much know how many customers you can service for the day. If people with appointments already fill up the schedule please dont take walk-ins. You guys are just wasting peoples time and giving yourselves a bad reputation by doing so. I wouldve appreciated it if youd simply told me were fully booked for the day I cant take walk-ins at the moment.My recommendation for this place is to simply tell people to make an appointment.
Thank you John very happy with my new tires will definitely recommend to my friends and family
Front counter employee male skinny with beard have me waiting for 20 minutes typing looking at register and still he wasnt letting me know what was my status on the tire service i need it ...2 more coatumers waiting inline behind me ..i dont know if it was training and need it more training with someone nexts to him...i decide to leave the building without telling him im leaving due he was taking to long..bad experience i wouldnt recommend this place for tire services
The entire team which includes Greg, Joe and DEANDRE were extremely professional and helpful. They did an outstanding job and I would recommend this store to anyone.
Joe provided excellent customer service and competitive prices. thank you for your help joe. my experience with tire kingdom today was great
Nephew recommended this place. Didnt take too long. Staff were friendly. Everything looked professional.
I Really Had A Good Experience With The Gentleman Name John Super Super Professional, Satisfied With The Services, Attention And Great Customer Services 👏 We Need Guys Like Him In Every Store. Thank You Once Again.
Great experienceSet up everything nessary and clear instructions
Great customer service. Came in for an oil change and air put in my tires. Gregg was very nice to explain the different options. They got me in immediately and friendly service.
Joe has great customer service he got me out is there quick and helped me resolve my tire issues
Joe really helped me in a time of need. I Will definitely return to this store. Great team.
The service manager Gregg was amazing! Very friendly and concerned about your needs. The facility is remarkably clean for an auto/tire shop.
Good experience--- had good customer service given by Joham-- helpful-- friendly
Great and fast service. Staff seemed knowledgeable
Andre really took care of me, thank you for your excellent service and for being so understanding and filling up my tires for me.Would come back again !
Amazing work nice people please come and do u tire here
Joe provided excellent customer service. Great job to the team.
Great service! John and Joham were very helpful!
Great costumer service. Staff was very knowledgeable.
5710 NW 176th St, Hialeah, FL 33015I arrived around 1:30pm without appointment and within one hour I was at home.Im very very pleased and satisfaced with the services Ive received in this location fo Tire Kingdom.Edgar at my arrival, Juan the mechanic and Joe and Jhon checking me out and explained with a lot of pacience everything I asked. Very professional team.
Super fast service and good quality
Best customer service and management I will recommend this store
Service was fast and flawless, Joe left the far better than new.
Friendly staff. Service was done in a timely manner
If able I would give infinity stars! Albert and the crew were and are amazing! Took my moms car today and every aspect was extremely transparent. Explained perfect and tailored to my mother’s Acura!The other comments need to remember that although you want “fast service” know that QUALITY over EVERYTHING is important. Everyone is busy these days and doing their best to keep up with the influx of business. These men took their time and kept me informed of everything (even when he found an issue non related to what we had discussed to be done).Car runs smoother than a fresh keratin Treatment.Would recommend them all day hands down. Albert NEVER leave. Guys keep up the great work!🤍
Scheduling your appointment online is useless. Expect them to take 2-3 hours do your oil change while you sit and watch them laugh in the reception area. Do not come here unless you’re willing to spend the whole day.
Went there last week, excellent service.
I have been coming here for years. And today was one for the books. I had an appointment. Got there on time. Then waited 2 hours patiently thinking someone was working on my car ... to find out no one did anything. In fact it took them 2 hours to tell me no one could change my oil because it was leaking... the issue is not that I have an oil leak... i can take my car to the mechanic and fix it....its that I wasted all my time. Why make an appointment if it takes 2 hours for someone to see your car. Im am so upset! And the person who helped me said he was low on guys. That is not my problem. Dont take cars you cant service in a timely manner. Dont take appointments if it means nothing. Dont waste peoples time!!! I will not go back to this location. Period! I have moved and still stayed loyal even though it is no longer close to my home. Forget that. They lost me forever! Disappointed and terrible customer service!
I went for tire service and had great service! Thanks to John!
Poor service. After being here In line for close to 15 min, both representatives who were attending guest left and said someone would be with me in a few minutes. I can see through the glass to the workshop that multiple employees are not working at the moment. I would give 0 stars but it’s not possible.
Great experience definitely coming back for future issues
The service here is very good. I just changed the tires today.
I been coming every time I needed something and they made everything possible and gave me the best deals and made me worried free
Very clean and well established place, even with covid and them being short staff I was in and out!! Richard and his staff went out of their way to make sure every customer wasn’t waiting that long and comfortable with the environment..
Good customer service, the mechanics do a great job. Safe area. Im a customer myself.
Thank you tire kingdom for your swift service. Will definitely be back for future services.
Had an appointment to have my tire repaired because of a puncture. Got there early, waited for the rude front desk guy. When he gets there, he told me he needed to look at my wheels to see if he can fix it. We go to look at them, he doesn’t even look at the tire that needs to be fixed for like half a second and told me they couldn’t do it. Went down the street to a tire shop, and got it repaired with no issues. 10k miles later and a rotation, no issues whatsoever. Never going back to that tire kingdom.
Its no point to make a appointment I made a appointment for 11:30am and it’s going on 1 and they still didn’t touch my car I only need1 tire just 1 and now it’s going on 3pm and we just now getting done
Awesome service fast. Thank you Greg
Thank you greg for the excellent customer service
Did not even acknowledge me so I left some where else.
Horrible place didn’t even have a chance to go into as I called and got hung up on when I ask him for an estimate because I didn’t know what one of there tire terms meant
If i could leave this place 0 stars i would. I got to tire kingdom at 10:40 AM for an oil change, waited in the shop for 2 hours thinking that they were doing something with my car. Around 1pm I was told that they couldnt do anything to my car because I had an oil leak. It took them two hours for them to inform me that they couldnt do anything and I only found out because I asked them what was good. How much longer would it have took them to inform me? Awful service. They could have called but nope. They just wanted to waste my time. DO NOT GO TO TIRE KINGDOM THEY ARE NOT HIRING COMPETENT STAFF.
I set an appointment & paid 1 week in advance for 8am to be first in line to have 2 tires put on. I was the only scheduled appointment for that time and they open at 8. So logically I should have been taken care of then and on my way. They did not even look at my car until 10! No reason given and a few walkins with more complicated service were in and out faster than me. Extremely poor customer service and time management. I would not recommend this location.
Good Customer service and experience
Great service as always.
Greg was great, excellent customer service.
Joe provided excellent customer service
Great service ! Will definitely be coming back !!
My appointment was for 8:00 am, I was served by Albert was courteous patient, and extremely helpful in getting me the best deal. I drove off an hour half later with 4 Michelin tires, brakes, and an alignment for SRX Cadillac. Im a happy girl! Thank you!
Gregg was just super ! Amazing service !
Excellent customer serviceOn time
The manager here is amazing! Great guy, super friendly. If you need help, hell provide it. Good prices. Knowledgeable staff. Overall a good choice for tires, suspension work, balancing and alignment.
Went for a tire rotation. Friendly staff
Good service and quality job
Albert Carbonell gave me excellent customer service!Helped me decide which deal to go with.Got my car serviced the same day without an appointment.Thanks Albert.
I cant give them less than 1 ☆, 25 hours to change 4 tires !!! Yes 25!!! First excuse We got the wrong tires sorry. Second excuse Tomorrow morning you will be the first one, third( at 12:30pm) Sorry i only have two guys working and they working on two other cars and Fourth excuse( at 03:40pm), i asked for a discount, next time you come we give you 10% the same 10% you get anyway on the print out paper. My answer Im not coming back!! This Is BS !! I WONT RECOMMEND THIS PLACE TO KNOW ONE !!Btw i paid in full (at 02:10pm)ahead so no excuses!!
Like many reviews below, if I can rate 0 stars I would. The person that changed my oil forgot to replace the o-ring and my oil leaked out completely. Thankfully, I went to a mechanic within 3 days of hearing a noise. My car could have had serious damage had I not gone to a mechanic right away. This is very unacceptable. I trusted them with my car and they seriously let me down. Obviously I will never go there again. Please be warned and go somewhere you trust. I will say, the manager that helped me at the front desk was very nice and I have no complaints about him.
Excellent customer service.
Amazing service!!