Q was a Pleasure to do business with was forthright and things went smooth and fast.Loving my 21 Camry TRD 👍🏻

I made an appointment but there kind of was no point in doing so?? But nonetheless Jordan Santos was very helpful and warm. Jordan was also very helpful in letting me know about my brakepads which I know I need to get fixed… ugh but my experience overall was very good.

JP and Michael were fantastic. Fastest Ive ever been through Finance! Great service and LOVE my new Highlander Hybrid!! You guys made this a pleasant experience all the way around. Thank you!!

All I can say is I had a great experience purchasing my new Toyota Tacoma from Findlay Toyota.Our salesperson Doug Jones went out of his way to take care of us and let me tell you he did just that! Im very satisfied and frankly I love the truck.Highly recommend seeing Doug if you have any vehicle needs and or even want to explore your options. He is straight forward & honest!Honestly this was the quickest vehicle purchase I have ever had. Was in and out of the dealership in about 90 minutes. We will definitely return to Findlay when were ready to replace my wifes car.

Sales staff was nice. I bought a used 2017 rav4 which I love. However, I was promised I could get free seat covers for my car and when I picked up my car I was told by my salesman that it was just being ordered and there was no follow up with that. After I purchased my car, I was told that my headlights were going to be buffed and cleaned since they were foggy, and also my front bumper on the passenger side is starting to come off and again was told by the salesman that it could get fix but never was. The car was also dirty on the outside and obviously has not been washed before picking it up.Another issue, I purchased my car on September 6th and picked it up on September 9th and since then my tire pressure indicator has turned on 3 times. I’ve already brought my car in to have the tires looked at and fixed twice. Well it seems like all they do is just add air into my tires and send me on my way with no explanation as to why my tire is losing pressure or even which tire, but apparently on my last visit my tire was “fixed”. Thinking my tires were fixed I had planned a drive to Bryce Canyon which is 4 hours from where I live. When heading home from Bryce Canyon, the tire pressure indicator turned on again. Pulled into a gas station to add air and found out the rear passenger side tire pressure was lower than the other 3. Since these are “new” tires I should not have to run into this problem when having this car for less than a month.So to recap, no seat covers, my headlights were not buffed and cleaned, my front bumper is lose and nobody wants to actually do their job and actually find the issue with my tires and fix them. So thanks Findlay for a terrible experience.

Great experience as usual! The facility is clean and modern. The pull up service is great and the car wash is the icing on the cake. I drive across town to for the great service I receive here.

I picked the earliest appointment at 7:30 am for an oil and filter change. I was informed that my car had some recalls and needed a software update. I still was not expecting it to take several hours to complete. I believe my service completed at around noon. Lol service took so long that my brother and I ended up purchasing a new Tacoma.Im not too bothered by the wait time but I know others might be. I am curious as to why it took so long since my car takes a specialized tech and as far as I know, my supra was the only one that got serviced in the morning. I was told that the tech took 30mins to get my car on the rack since since my vehicle was slammed. I guess its kinda my fault for lowering my vehicle. Either way, the wait sucked a bit but the dealership and staff have always been professional and polite. Still five stars even with the long wait. Environment is clean with a couple food options on site.Further, their sales team is great! A week after my visit I ended up purchasing a third vehicle at a good price!. nor ridiculous markups like other dealerships. Now just waiting on delivery.

Wanted to give a positive review of Findlay Toyota. Had both of my vehicles in there for routine maintenance in the past few months. Was fortunate enough to have Vince Argentine as my service advisor. He was AWESOME! Kept me informed of what was going on and ensured that I got the best deal possible. Obviously, going to the dealership is more expensive, but you also get what you pay for. Vince beat my expectations. I’ll continue to go back to Findlay because of him and Findlay’s great team.Thanks Findlay ToyotaPhil N

Easily the smoothest and most enjoyable car buying experience that I have ever had in 11 states. The team at this dealership truly cares about their job and about making sure that the customer drives off their lot with either a smile on their face or relief in their heart. I will not be buying a vehicle from anywhere else even if I have to drive from out of state to come visit these guys they were absolutely phenomenal and I would recommend them to any family in any friend that I have.

My experience with Beatrix of Findlay Toyota was great! She was patient, professional and I would recomend her anytime. Shes the best! They treat you like your part of their family.

It was a great experience selling and buying my car. Gus in sales and leasing was very professional, did not pressure me and answered all my questions, I was impressed that I didnt have to comeback for my running boards to be installed. Thank you Gus for my running boards! Ralph the Finance Manager was outstanding, great communicator, kind and excellent customer service skills. Claudia in customer service was very attentive, personable, and professional. Nick service consultant was professional, knowledgeable, and did exactly what he told me that he would do.Everyone I interacted with provided their business card and encouraged me to reach out if I have any questions or needed any help. Great experience without pressure!!!

I’ve had several parts on my Toyota Tundra upgraded through Findlay Toyota. Sam Cohen has been awesome. Whenever I need parts or service, I call Sam and he always delivers.

Best dealer service I’ve ever seen. Prices are reasonable and they are honest and tell you what services can wait until next time and what needs done more importantly. I’ve never been so comfortable knowing that I wasn’t getting ripped off. I’ll never buy a car from a different dealership ever again.

I can’t speak highly enough about Patrick Huynh at Findlay Toyota in Henderson. What a great experience!! He made it easy to get in touch with him after my initial inquiry, listened to what I needed, responded to my texts & emails quickly and did what he promised to do… make the car buying experience efficient and easy. I love my new Highlander Hybrid and cannot thank Patrick and the team at Findlay enough for the excellent service and commitment to exceeding customer expectations. Nicely done.

I was helped by a sales representative named Ken. I would say I’ve had bad experiences in the past but this guy took his time was very respectful and not your everyday pushy sales man I would highly recommend going to him personally. He went above and beyond and I hope to work with him again in the future the financial manager named Eric was great as well equally professional and all around friendly. All in all would highly recommend Toyota Findlay and there team of professionals!

Melvin was a rockstar. We came in to buy my 17 year old daughter her first car. Inventory was low and even lower in our price range. He was so patient with us and drove us around to every lot until we found the perfect car. He made the whole experience very stress free and enjoyable.

Findlay Toyota is fantastic when it comes to servicing my Highlander. I have over 110,000 miles and it runs as smoothly as it did when I first purchased the vehicle.I had some upholstering done on my armrest due to the extreme heat, and the auto service upholsterer said to me that I should send flowers to who ever services my car, because he could not believe how smooth the ride was for the number of miles. Big Kudos to the team at Findlay Toyota that keep my car in tip top condition!

I’ve always had a good experience with both their sales team and service department. My family has bought 3 vehicles from them. My most recent sale was a 19 Tacoma- Its been a good experience compared to other dealerships I’ve attempted to use. This past visit their service department was very honest and didn’t cut corners. They even made friends with my dog, good people.

Thomas was very friendly and nice. Explained everything that needs to be done on my car even though i just wanted a specific maintenance to be done on my car that i want and showed me around since its my first time on the place. He even offered me a ride home and back to the place when i said ill just come back since it will take long. Very excellent customer service

Car buying can be an unnerving experience these days. Empty lots and cars which cannot be sold because of a lack of critical semiconductor chips and recalls for a myriad of other problems. My experience at Findlay Toyota was thankfully different. I put a deposit on a new 2021 Avalon which was delivered as promised in a matter of weeks. It was one of the highest rated sedans in Consumer Reports and I can see why. It drives like a dream. I would like to single out the outstanding sales rep who handled the entire transaction for us. His name is Josh Valesano and he is one of the most patient, understanding, professional, and helpful sales/leasing agents I have ever had in my 56 years of car buying. He made the car purchasing experience pleasant and rewarding. I would highly recommend him and Findlay Toyota to others without reservation.

I can’t even begin to explain how bad my experience is with Findlay.We put down deposit for a Rav4 hybrid, waited for months until it has arrived just to find out that they are going to gauche up the price by a lot. This is not the sole reason that makes the whole experience bad but the rudeness of the manager.He started to argued why they’re over charging it by saying that because they bought used car for high price and so to honor used car seller price they have to jack up the price of a new car. And he continues to attack our financial situation (with condescending tone).First of all, Where’s professionalism? If you don’t want to sell it at the price that you quoted us then don’t and simply say it’s not gonna happen and be professional about it i stead of being nasty about it.Secondly, we’re looking to purchase a brand new car, not a used one so his whole argument was a moo. The manufacturer didn’t sell it to them at a higher price and it is your problem that you’re willing to buy used cars at a higher price how is that relevant to us. We didn’t get your fair share of the money when you resell these used cars.This whole experience left a very bad taste. Nothing more worse than a conversation that left you feeling awful for days after. I’m very disappointed if this is how Findlay manager handle customers the minute they know that money don’t go into their pocket. My google reviews comment probably doesn’t make a different just by the way they handle us, but I just want to share my distasteful experiences.

I went just to look around for a car for my daughter, a man name Keen aka beautiful… was very helpful and didn’t rush us or being pushy… to sale a car …. So I brought a new 2022 Toyota Corolla… made the sale beautiful.. and that’s how I understand where he gets his name .. thank you

Very poor communication and service. I did a lease buyout this past week and they said not to worry about future payments. Today I was charged my monthly lease payment and when I called Henderson Toyota, they said i need to call the 1800 number and they are not able to help me. I have called 5+ times and the wait is over 3 hours. The financial service manager, Anthony at Findlay Toyota Henderson was not helpful and rude. He said they can’t do anything on their end and no one told me about cancelling auto pay when I was there.

I have owned my Toyota for almost 10 years and have visited Findlay and interacted with multiple employees and all of them have been incredibly courteous, friendly and professional. My car had a recall and Toyota had sent multiple service requests so that they could repair my air bags. I FINALLY went in yesterday thanks to the diligence of Brendan Bush. What a joy he was to work with. As with all Findlay team members, Brendan was friendly, courteous and professional, he was also incredibly funny. He made sure that I was able to get to and from the dealership and ensured me that my car would be fine in their service department. Any questions I asked, he went above and beyond to answer them. Kudos to him. He is an incredible asset to Findlay and I hope they know that!

Findlay Mazda is amazing. Chris Fisher is absolutely the best salesman. He helped us late in the evening and streamlined our purchases. The customer service was phenomenal and we have already sent friends of ours in to purchase a car from him.

Super impressed with how smooth my whole car shopping experience was at Findlay. I found a sick 2018 Taco and am immersing myself in the Taco Culture. The whole team - from sales to finance - took care of me as soon as I walked in the door. Thanks, guys!

My service attendant (Jordan) was terrific! He was courteous and very thorough. He made my experience exceptional and this is why I drive the distance to come to Findley Toyota to get my Avalon serviced. I live but 5 minutes from a Toyota dealership by my home on West Sahara, but I really love the great customer service I get coming to Henderson. I definitely recommend getting your car serviced at Findley Toyota.

We recently purchase a used car from Findlay and our whole experience was the best we have ever had. We have been to several dealerships but none of them can compare. Our guy Q treated us just as if we were buying a $30,000 vehicle and we really appreciated that. Great sales guy! The finance guy was awesome too! I couldnt recommend this dealership more. Go see Q!!!

I’ve been dealing with Findlay for years and never had a bad experience. My service reps always have been very helpful. Notifications for upcoming services are great reminders when I forget to book my yearly appointment.

This place is a well oiled machine! Great service, outstanding communication and staff.I just moved to Henderson from a very rural part of Colorado and the dealership there was small. Naturally service was great and scheduling and wait times were short. I was worried a bigger dealership in a city would struggle to have these qualities.All my insecurities were squashed quickly. I called to make an app for an oil change and brake job. Chris Findlay was my service consultant and said I could bring it down that day. When I got there I was amazed at how big the service department was but was quickly impressed by how fluid things seemed to be running. Service was excellent, communication was clear and prompt. My 4Runner will only be going to you all as long as I live in the Las Vegas area, great job to the whole Findlay Toyota staff!!! 👏🏻👍🏻

First rule of business with someone like me is if you start off lying and get caught, you wont get my business. And thats exactly what happened.Just went to check out what options were available used. Wife saw a RAV4 and loved it. Then it turned into a typical car buying experience. First guy says price is non negotiable. She has top tier credit. Monthly price of the vehicle he came back with is what you would pay for a new car. We start to leave and he gets his manager and what a coincidence now its negotiable. Also says we wont be able to find any better options outside of their dealership cause everyone is doing the same. I can drive 45 minutes into Arizona and I could find much better pricing. We had money to put down and a trade in. Neither wanted to wanted shake my hand. Wont be coming back here at all.

The agent was very nice and courteous. The procedure did not take as long as I expected. Thank you for your service.

I live in San Diego and had to go all the way to Vegas to get the type of service one should expect. My advisor listen to my issues and kept me informed thru out the process. They know how to treat customers and that means a lot to an old man like me. Great place and positive environment!

Service Advisor representative Jordan Santos is very helpful, customer waiting area is relaxing even though the lounge is crowded and little noisy during my AM appointment but I enjoyed waiting with their free WiFi, cable TV and hot coffee/cold water while waiting. The 3 star rating is for the poor quality control check after servicing my Tundra, the technician failed to properly inspect and install the cabin air filter back in place which created an annoying humming and shaking sound when AC fan is ON. I talked to my service advisor and he took my truck back in bay and resolved the issue himself.

First time at this dealership since I just recently moved to Las Vegas. I scheduled an appointment online for my 10k service. I pulled up and was greeted by Chris. He told me service would take about an hour, which is what I expected. So I just waited around. Very nice dealership, with food and drink market for customers. Overall customer service was great. I look forward to returning to Findlay Toyota for future auto service and future vehicle purchase.

I was concerned about car safety and a few small issues. They did a rapid diagnostic and resolved the issues fast. No problems and in the time they specified. I really appreciate this type service

Great experience with Brandon at Findlay Toyota!! They quickly diagnosed the problem and fixed my car within the day. My car is running fantastic!! Thank you Brandon and the mechanics at Findlay Toyota!!

Very positive experience at this dealership, I was in and out in 3 hours with multiple test drives. The salesperson I was dealing with was very knowledgeable and personable and didnt feel that pressure that one usually does at dealerships. I want to command Findlay Toyota for excellent customer service and a very positive car buying experience. I would highly recommend them for your car buying needs.

Chris and the staff are always great and welcoming. Me and my family always have a wonderful experience once we walk into the doors.My service is always quick and feed back about my truck was great. I anticipated to be there for hours while my truck gets serviced. I was in and out in 30 mins!Great job guys!!

I have taken my 2017 Corolla to Findlay Toyota twice, and Im very satisfied with the service and the employees. Vince Argentina helped me both times, quickly checking in my car and giving me a time to pick it up. I decided to wait, since it was only an oil change. The wait was slightly longer than promised, but the dealership has a great waiting great area. I still will drop my car off next time, though. We bought our Corolla elsewhere but plan to continue using Findlay for any service.

I came in for an oil change, to get my taillight fixed, and to make sure the AC was working properly. Tan was able to quickly discover what my car needed! I also came in for the coffee bar and the seating area. I love coming to Findlay because I know I’ll get to relax here. I definitely would recommend coming here to any of my friends, even though it is farther than where I live than the other dealership.

Fantastic customer service. I L❤️vE the place. See my girl..”Monalisa” very nice person. Please mention “Lydia”…They have my favorite water and variety of coffee🙏🏻😇🥰

I don’t even know where to start. The sales guy was nice and cool. His manager who handled all the paper work was cool till he wasn’t. I was there all day per usual at any dealership. Before going in, I gave all the details of my situation. They ran my credit, said come one down and pick up your car!. I provided everything that was asked from both the dealership and the bank who finance me. Skip to 3 months later, I get a call from the manager now stating that the bank will not finance me due to a car being on my credit. Which they knew about. But that car was paid off and supposedly on their end it was still showing on my credit. I contacted my old bank who financed me and they sent them a letter showing that it was paid off. Apparently it wasn’t enough. He told me to bring the car back in. Mind you I traded in my old car for this car. Basically left me carless. Next week went to auto nation and walked out with a car that day, should have went there first.

I have been taking my vehicle to this location from day one for routine maintenance and servicing. They are friendly, thorough and take good care of me. I would recommend them for servicing your vehicle and routine maintenance. I pay a little more for peace of mind.

We love Findlay Toyota. Everyone is always so professional and helpful.

Buying a car at a dealership can be a trying experience! But, if and when you do decide to buy, I would definitely consider shopping for your new/ used car here. The whole experience was quick and easy, from start to finish. Seek out Dave Glenn (Internet Sales Manager)!!! He made the whole process fun!! He anticipated my questions, and had a great answer for me, every time!!! He gave me plenty of time to think about things, with zero pressure!!! He always had a smile on his face and a great personality. I will definitely shop here again. Plus Toyota makes fantastic cars!!!

No I do not recommend. At the time of purchase we were verbally told one thing (nothing promised on paper) about our car services/maintenance which was not true. We then inquired to schedule an appointment and was told we had 4 complimentary service/maintenance that will expire in November 2022. We then take our vehicle to toyota findlay to get serviced only to find nothings free, theres no complimentary and so on so forth. Since we drove the distance we ended up paying for the service and you can believe we wont go back. Got cheaper and closer dealers to us, not to mention but that entire building is all about sales, sales, sales and nothing else. Little people with hearts who wants to help! To bad because my actual dream truck/color was sitting pretty in the show room of which I really wanted.

I am not a person that even likes to step foot in a car lot! My husband insisted on purchasing me a new car.I usually use my broker that my financial institution provides, however he came across a salesperson by the name of Ken (Beautiful) Walker. My husband game him some unrealistic criteria. The both of them looked on the lot to no avail.I was secretly happy as again I didnt want anything to do with a new car nor the process. Ken came to our house the following morning with a 2020 Subaru with 99% of the (criteria)met. I as forementioned hate car salespeople and I have to say this young man restored some of my hope in humanity..He seemed honestly instrested in our needs... I will recommend him to friends and family!!!

Do not take your vehicle in for an alignment. They DO NOT test drive your vehicle. I took it in twice for an alignment. Truck pulls to the right. Took it to Tire Works and they properly aligned my BRAND NEW 2021 Tacoma. Why because they test drive it. To add insult they did not want to reimburse me. I argued twice with 2 different managers. Finally they gave in and are sending me a check.

Great service location! I was in and out in less than one hour. Great waiting area as well. Fast service & the customer service rep was friendly and kept me updated throughout the process. Thanks for the car wash as well. !

Great service! Our salesman Gaspar Jimenez is awesome and super helpful. We recommend him if you guys are looking to buy a new vehicle.

Horrible Experience. Waited 3+ hours. Find out later the vehicle was sold to another individual. The sales associate Alexandria? A. (Alex). Unprofessional, condescending, zero transparency. She had her manager come over to tell us. Which I already found out about the sale from outside with other sales associates. The excuse by her manager “ she’s intimidated by me” BS. She lacks in Customer service and public service. Very manipulative. Not to mention she showed us the Tacoma”s on the computer as available. Next excuse it’s been tinted, oh now it’s sold. Only like 5 trucks on the lot. But says we are the largest car dealer. We left that day. Say the deliver of trucks should come in 7-10 days. . Beware of this sales associate. Bad transparency. Zero customer service skills. Wanna be confrontational and full of excuses. Lack integrity. Lacks in people person skills. I would not recommend this Toyota venue.

Great service! Lester was able to help us with an emergency situation, I don’t usually go to this dealership but it was the nearest one to get to. He really helped us and he’s also a great salesman. Clean dealership overall and very professional.

Doug(internet sales),was very professional,understanding of my needs,went out of his way to accommodate.I’ve bought 6 cars over the past 7 years,this by bar was the best experience I’ve had.Me and my wife where literally in/out of the dealership in 2 hours.Will definitely be buying from Doug again in the future.

Chantelle and the staff are great and their attention to detail is amazing. Unfortunately, that attention led to a significant delay in the delivery of my car because the paint job a repair was not up to expectations. The car had to be redone. NOT the fault of Findlay. My car looks great!

Purchased my 2011 Toyota Sienna minivan in 2010.Would not go anywhere else to service my vehicle. Always treated with respect by service writers and all staff. Recently had a serious issue that needed immediate attention. First major problem in 11 years, like all vehicles, alternators fail after years of use. Matt. Stanley, and mechanic Chris, truly stepped up to assist me, and resolved the problem within hours. I am grateful for such personable and professional people that work @ Findlay Toyota dealing with customerservice in such a great manner.

Awesome service, fast and friendly. Tim was honest and provided exactly what was needed and what to follow up on. My go to service for my truck.

Nick Kennon was great to work with. With no loaners available, he hooked me up with the ride share service they have set up with Lyft. Great first time experience using Findlay

Thank you! Outstanding experience with Findlay Toyota. 👍

Thank You Brandon Day & Richard Castillo for always going above and beyond! Your exemplary service, from the service drive, technicians, and the parts department keeps our ‘Ohana cars safe and ready for the road. Mahalo Nui Loa to Payam Hamzehi in Sales for your amazing service as well. Aloha!

Had to schedule a quick checkup on our vehicle while we were in town. Even though they were very busy on a Saturday afternoon, they were able to take care of us in a timely manner.

If you are looking for a new vehicle and want an awesome sales person, Brittany Craig is your girl! She is very knowledgeable but even more importantly, she is fun! Car buying is tedious at best but we laughed through the entire experience!I also had a great finance person, John Estrella. He had a smile on his face during the entire interaction. He worked hard to get me the best interest rate on my new vehicle.Look these two up, you will be happy that you did!

I have been going to Findlay Toyota for Eleven Years. Love these folks. I drive a 2010 Toyota and my daughter a 2014. The staff treat us great and I love the way they explain issues/fixes with my car. Findlay is the best.❤️❤️❤️❤️

We went in for a 2013 Sienna but that was in shop so we saw the 2016.Our sales guy wasnt the best but our finance guy Alex Paz was pretty great.*****Taking into consideration the market right now and shortage of chips for the vehicles all across America, we got a great deal. We voluntarily put a large deposit down but with taxes and fees, it was like if we didnt but a good dp down.

So, we visited the dealer the other day looking for new cars. But, Kenn, all he said to us was those cars is all we have. So we started looking around and Kenn disappeared. We had questions, tons! Oh wait, him all the other reps were just huddled up chatting. We waved seeking their attention. Nope. They all looked, and kept chatting. Thats just bad business. Im out.

Very good sales rep named Keone who took very good care of me and I would definitely ask for him in the future. Saw, but did not meet, John Barr the real general manager. Ordered my car in advance as there are none available but I was kept informed as each step was done.

Had a great experience with Chantelle Kraft! She helped me with the service for my car and was very personable, friendly, and straightforward. I really appreciated her customer service and look forward to coming back.

The were really helpful and honest about everything. They push as much as they could in order for me to get the payment I desire. I LOVE my new car and will definitely go back for any future car. Thanks Findlay Toyota !!!!

Service was quick and efficient. I have no idea how my front two tires were flattened at the same time when I do not recall running over anything, but once it happened, they took great care of me and my vehicle.

John Gartrell sold me my first car here fall of 2019. He was nothing short of amazing and has continued to make sure I’m always taken care of! When my compressor went out in 110 degree weather, he sent me to Jordan Santos in the service department and once again had another great experience!! I highly recommend Findlay Toyota, they truly care about their customers!

I first pulled into the lot to look at a used Tacoma I saw from the street. Thanks to Tommy’s chill vibe, professionalism, patience and excellent service, I drove away two weeks later with a TRD Pro! Shout out to Ben for living the 4runner lifestyle and being passionate about the product, Kody for being super cool and getting me a good deal and John for convincing me I needed the extended warranty. Thanks to you guys, I have the baddest toy in town! Looking forward to purchasing my next vehicle through you guys when I pass the Tacoma down to my first-born :D

A very easy day! I signed up for an appointment online-easy. When I brought the car in I was helped immediately. Thomas, my service agent was quick, easy to talk to and funny. He wrote my contract and I was on my way home. While the car was being serviced, he kept me updated. I had more issues than I thought. Other than regular oil changes, I had not serviced this car in ten years. It cost more than I thought but considering the amount of work they did. Only took 8 hours and pick up was smooth. Just a great experience when you are expecting it to be frustrating.

My husband and I had an excellent experience with Findlay Toyotas service department. Vince Argentine was our advisor. He kept us promptly informed while our car was being serviced. We highly recommend Findley Toyota for great service.

I go here for service and I have always had a great experience. Al has helped me both times I came in and is especially helpful, even remembered my vehicle from months ago. Thank you guys!

Absolutely thee smoothest, quickest experience we have ever had buying a car.Everyone was so wonderful,did everything to get us the payment and the car we bought our vehicle from us as well!!!We are over the moon happy and would recommend Findlay Toyota to ANYONE buying a car!!!

Findlay is the only Toyota dealership to go to in the valley. Their service department absolutely rocks. I called another dealership in the northwest without dropping a name, and they couldn’t even quote me a rough estimate. After I was told the service advisor didn’t have the answer, I was told I would be called back after touching base with a tech. 3 days later and no call back. Mind you I bought my truck here at this dealership in the NW. I call Findlay and what do you know I still have part of my warranty left that I wasn’t aware of. The first thing they did was check if I had a warranty. I’m told to bring my truck in on Monday (2 days later), and as I’m writing this review after it being at the dealership 6 hours everything is covered under warranty. I was given a Lyft to and from the dealership, and I live in the northwest. I think I have written two reviews in my life, but thank you you guys rock!

I have been here twice now and the second visit I came very reluctantly since the last time we were here we were treated so poorly. I came to look at a car they had online. I verified it was in stock and got a confirmation email at 1:17 PM and we got there at 2:30pm. We were met by the internet salesperson and she was friendly and said she would get the keys. She came back with another salesman and we’re were told she was with someone and he would show us the car. As we were walking out to the lot he told us the car was sold last week and that he was going to show us a new car that was only a few thousand more than the car we wanted to see and it had a better trim package. The car was 8k more than the car they had listed. I know they use this tactic at some dealerships to get you there. Just feel this dealership is not honest and if your in the market to buy a Toyota I would avoid these guys. It was a big waste of my time.

It was an easy process. As soon as I walked around Joe asked if I had any questions. He wasn’t pushy with sales and was very patient showing us around.I found exactly what I was looking for. Thank you!

I was able to get in quickly, which was amazing since my car broke down while pulling into the parking lot! Vince was kind, friendly, knowledgeable and kept me informed at the time he said he would. The courtesy Lyft rides home and back are a plus! Findlay Toyota did an amazing job and I will return to them because I trust them and they provide exceptional service!

I would give 5 stars but I had a special case. I was buying outside of state and finding a way to ship the car to me was incredibly difficult. I ended up having to fly in and drive it back which was incredibly frustrating. When I bought my Audi across the street, they covered the transport within the deal price and it was hassle-free. I had my car the next day. Hopefully thia dealer sees this review and tries to offer the transfort fee as an option. Its the little things these days that keep folks coming back for more.

The service advisor was very friendly, knowledgeable, fear and provided me with an Uber home so I didn’t have to wait at the dealership. Additionally I received a military discount. Had down the best service in town. You guys superseded my expectations.

Absolutely the Best car dealership for sales and service. Always courteous, and professional. You wont believe youre at a car dealership....( No flying monkeys or snake oil salesmen)!

The experience itself was great. Got the work done fast and everything worked. One star because of the harassment of getting emails every day since to get me to leave a review, here it is! Enjoy.

So we came up looking for cars, we walked around, looked at a car, opened it up, kept looking at it….where were the sales rep? Dudes were just talking in the parking lot! Maybe it was their lunch break. I don’t know. I guess they didn’t want to work. Thankfully, there’s another dealership nearby on Sahara. Hope they have better service.

I cannot say enough about my experience with Findlay Toyota. Tommy was very knowledgeable and answered all my questions!

Matt Stanley is the go-to Service Advisor! He will keep you updated on your vehicle. Will advise and recommend what your vehicle needs, and let you know when it needs to be done. See him for all of your vehicle maintenance and repairs.

The experience at Findlay Toyota was great. First time buying a Toyota and I am very happy to have bought one. Thank you Tom Eshaq for the amazing service and a great car buying experience. I will definitely be back!

Dalton and Chantelle were very friendly and knowledgeable about my 2008 Prius. They kept me informed and told me to call them if I had any questions or needed anything else. Because of my experience with them, I will only use Toyota for all my service needs. They also washed my car which was above & beyond!

Emilio was awesome as I at first was concerned about what my experience would be but it turned out to be an excellent one and Emilio made sure that occurred. He even informed me of the next mx visit and the recommended items so I could decide what to address first and budget accordingly. This was much better experience than the other Toyota dealer services where it was subpar. Great work Findlay Service Team Henderson.

Great dealer to do business with. Honest trustworthy and no nonsense. I’d recommend Findlay to everyone

I recently purchased a certified preowned vehicle here.Their communication between departments is bad, and resulted in several delays.Upon delivery of the vehicle, it was filthy and had a mechanical fault that needed repair.I am bringing the vehicle back for the second time for them to attempt to clean and repair it.It is an hour round trip.I dont know about new vehicles, but if youre buying used DONT. If you have to go over it with a microscope and get it to a reliable mechanic to double check.

As has always been the case with me, after multiple purchases, this one was perfect. They picked me up at the airport and just a short time later I was on the road. Everyone at the dealership are professionals. Polite, efficient. Make Findlay Toyota your choice if you are in the market for a Toyota or a good used car. I believe you will be pleasantly taken care of.

I have been using Findlay Toyota for service for the last few years. I have always been treated well by the service staff and have never felt pressured to purchase additional service. Their prices are surprisingly competitive, especially for a dealership. I really like the fact that they provide ride share service to and from the dealership. I will continue to use them for my service needs.

Had a great experience, best car buying experience ever. Traded in 2 cars for one and all done within a couple hours. Thanks to Doug Jones, TJ (finance) and the Findlay team. No pressures, no hassles, just efficient and helpful. Love our new (to us) Jeep Cherokee. Thanks Doug!

I had brought in my brand new 2021 Toyota Highlander for her first oil change a few days ago. The next day my tires are reading low pressure in ALL tires! I don’t know if dealerships or service do these things on purpose to bring us back to milk us for more money but I’m so upset. My tire pressure was fine the day I brought it in. Just so happens the next day ALL 4 tires were reading 10psi lower then it was the day before and Yes I know you can get air for free at many places. I’m rating this a 2 star experience because the drive up to the service area was easy and for the free bottled water. I’m 7 months pregnant and am disappointed that I now have to bring my car BACK in for y’all to fix my tire pressure now.

Customer service was great. I am always amazed as to how the process seem flawless from the time I dropped it off all the way thru pick up.Brennan did a great job and the staff that pulled my car at the end - I want to give thumbs up to him. He noted a lot of water marks on my car after the wash so he had it redone which left me with a spotless car.I am regretful that I did not get his name.Thank you Team Toyota.

Beatrix was amazing! I went as my sister’s interpreter and Beatrix was very helpful and accommodating through the buying process. We are very happy with our purchase :)

My experience with Brandon was excellent, however I have a 4 for the company overall as there is always improvement needed from wait time to communication with customers and so forth. I did have a good experience and recommended this location to people.

My first visit to Findlay Toyota was very pleasant & satisfying as I purchased a beautiful 2021 Highlander Limited. The entire Findlay Team, Laddie, Francis, Tai, & Cherish were a delight to work with, answered patiently my numerous questions, & provided superior customer service! I strongly recommend a visit to Findlay if you’re interested in purchasing a Toyota (which, candidly, you should be). Michael

The experience was outstanding. The associate was very Knowle able and professional. I was in and out within 2 hours.