user
Freds Towing & Transport
400 Industry Dr, Henderson, NC 27537, United States
Appearance
Freds Towing & Transport

Comments
OL
Review №1

When I called they acted like they couldnt tell me initially how much the storage and tow fees were, saying they had to see my license. By the way its $40 per day and $160 to tow from Manson to Henderson in case anybody wants to know.Smh..My car had a flat, when they towed it, it was jacked up with my jack.They put the jack back under the car all wrong it bent the metal and I couldnt get the tire on. They made us wait an hour to get help, they lied about not having a jack we could use on premises. They a lied and said they didnt even have personal ones in the cars they drove to work.They are the worst from the front office to the guys that do the towing. They caused extension damage, the front office staff was rude and liars said I cursed them out...I didnt but I should have. DO NOT USE THIS BUSINESS!

Kr
Review №2

Very nice and professional staff! Did not wait long at all and the driver was very careful loading my suv after the tire broke off. I would highly recommend this company to anyone!

ch
Review №3

Awesome experience, very prompt helped me get my 18 wheeler back on the road

J
Review №4

Quick to respond. Good service. I didnt like that I was charged a convience fee for using my credit card and was not informed before pay.ent was made. I found out when my credit card alert me to two charges made on my card from Freds towing. They should have disclosed that when the pickup was scheduled.

Ja
Review №5

I have always done business with Freds Towing. They are a great group of people and are very professional. The owner and his wife always go over and beyond to help in anyway possible. Hands down the best towing company around.

L
Review №6

Great people when I need them to work on trucks and trailers for us at barnes transportation

Tr
Review №7

These guys are the real deal. 1st time Ive had to use heavy recovery in my years driving big truck, and they were qwick to respond, qwick to get it out, and did a great job fixing my truck back up for the road. Great group of people in thier shop and office.

Le
Review №8

My nephew needed his car towed in so I called Freds Towing, . It was on the weekend & he was in Henderson, & within 30 minutes they were there to pick up my nephew car. Great Services & friendly staff.

Ro
Review №9

My son was in a car accident and our roadside assistance had called Fred’s to tow the vehicle, after almost 2 hours I called and they stated they had not received anything from the insurance company, insurance tried calling them 3 more times and no answer. Ended up calling another tow company who showed up within 10 minutes. I will never call them again or recommend to anyone else

My
Review №10

IVE USED FREDS TOWING B4. GREAT SERVICE. VERY PLEASANT AND PROFESSIONAL. THANK U VERY MUCH!!!!!!

Pa
Review №11

Fast and courteous! Id been waiting for AAA to show up for 4 hours, called Freds and he was to me in 20 minutes!

Ni
Review №12

Ive used Freds Towing on several occasions. Their drivers are always professional and friendly. Todays service was no exception, Zach was courteous and helpful in confirming the diagnosis of my sick vehicle. I recommend this business to anyone without a doubt!

Ke
Review №13

Without hesitation I called you guys always spit on .

Mi
Review №14

Friendly service I would recommend them to anyone they are currently working on my truck hope to see it soon they had to wait for the parts to come in so they could Finnish up fixing my truck and really friendly

En
Review №15

Good people good service

Av
Review №16

Horrible service. Karrie Fogg is disrespectful and rude. Never been a time she spoke with respect and kindness. Stay away from this place. Please go to another towing place.

Cl
Review №17

Always on time when they say and give me the best price and good friendly people

Fr
Review №18

Crew arrives quickly. Lifted rear tanker trailer with surgeons precision off of a wedged bollard caught between tire, crushed wheel fender and frame from collision. This guy could probably move individual chess peices on a chess board with his truck. Amazing talent at 3:30am. Thanks for coming so quickly. - Hazmat Driver

Da
Review №19

Very reasonable and a great group of people. Highly recommend Fred and his crew.

To
Review №20

Exceptional service!!!!!Dakota was the most professional and safe driver I have ever had the chance to meet.Got to us super fast, super friendly, SUPER SAFE, and top knowledge of his trade/job. He kept my fiancée comfortable by keeping calm and reassuring us both that we were in good hands.Rode with him to the shop (almost an hour) and was very pleasant to converse with.10/10 for Dakota10/10 for Fred’s TowingWould recommend to friends and family!

Ni
Review №21

Very nice man that came. Came in a timely fashion.

Ma
Review №22

Such a great company! And great prices. Kristen Parker is one of the dispatchers and she is great. Always kind, helpful, fast, makes sure you get the help you need.

De
Review №23

Ikeem was great. We were three woman stranded with a blown tire. He worked quickly, taking control of the situation making us feel taken care of. He even helped us re-load our car. I think he went above and beyond!

Th
Review №24

The tow was professionally done and the driver was pleasant to talk to. This is a great company that Ive been using since they started their business! I highly recommend them!!

Ce
Review №25

Fred’s towing the best towing service. Kristen Parker has Excellent customer service and a great person to deal with. We have used Fred’s towing on Several different occasions always Satisfied.

An
Review №26

Freds towing very polite and cordial, this Is not my first time Ive had to use them but every time, very professional and kind and know their job very well. Thanks Fred Towing.

Ta
Review №27

Arrived in timely manner, nice staff

Jo
Review №28

I am glad that I know about Freds Towing and transport. I got locked out of my vehicle and I was referred to Freds - the guy who showed up knew his stuff and I was back on the road again for a modest fee. Great job and prompt service! Thanks for that.

Ra
Review №29

Chris is the one who towed our truck to Richmond VA! The man knows his job, is quick and professional with it. A cool guy to chat with while being towed 10 stars if I could!

Sh
Review №30

They are very perfessional. They work 24/7 days a week. And the prices are very inexpensive. Use them for our business and out personal needs as well.

Ph
Review №31

Agree over there on the side

Ju
Review №32

Excellent service!!! The truck driver Dallas was great, on time, prompt and ready to go. Towed my vehicle over an hour and a half with no problem. Fred’s towing along with Dallas comes highly recommended!!!

Wi
Review №33

Fast and friendly service.

Ah
Review №34

Greatest peaple fast and reliable

J
Review №35

Freds towing is by far the best there is. Friendly and knowledgeable staff. Very reasonable pricing. Always prompt. I work for Ritchie Brother Auctioneers and a lot of what they do for us is a little out of the norm. We have built a great relationship with these guys. And they not only take care of us but they also take care of our customers. First Class all the way. Team Freds.

pa
Review №36

Wonderful company that helped me in a very big bind, can’t express my gratitude enough, 5 stars isn’t enough if I could I would give them 500 stars! I was one tire in the air, one tire 3 feet below the surface, and somehow they found a way to get me out with zero damage to the truck, which is a 26 foot box truck by the way, thank y’all! Best towing company in North Carolina!

An
Review №37

Kristen is very knowledgeable and a great help! I definitely recommend going here for all your towing needs, and definitely to ask for Kristen!! She’s the best.

Ph
Review №38

The shift cable broke on my vehicle which caused my vehicle to hit a tree, and roll down an embankment. The dispatcher sent out a driver name Dakota. He was very professional, friendly, and had a very cool demeanor. He also arrived before the estimated time. I would definitely recommend again based on the customer service he provided.

Ma
Review №39

Tow Needed on 18AUG2020. ZACH was great he towed for us two vehicles in a row..Very Professional each time and Friendly!!!

Do
Review №40

Great service.. got to me very fast and also taught me a few things the process.. appreciate the service. Thanks to Bill & Rodney

An
Review №41

Very prompt and professional! Kristen, the dispatcher, is very pleasent, helpful and knowledgeable . Ive used Freds on more than one occasion. And highly recommend them!

Sc
Review №42

Great service

Ra
Review №43

Container flat on ground no problem Mike the driver got us going in no time Freds drivers dont play thanks again

Je
Review №44

Great Truck... CLEAN TRUCK SUPER CLEAN INSIDE AND OUT.... Great Drivers... They Actually Take Care of Your Equipment... They Actually Care..... S/O to Chris And Rodney

Th
Review №45

I broke down the night before looking for mobile repair guys no one responded, so I woke up at 5:30 the following and called a service I previously called night before they referred me to Freds so I called he gave me a time sure buff arrived in that time oh by the way I had a flat which they brought out a used tire which seemed fairly new quoted price still the same,I normally dont do reviews but they are worthy of one By the Daniel did a great quick job on my tire next time God forbid Daniel (Big D my man

Ka
Review №46

Dakota was really nice. He was efficient and made sure everything was good and safe! Anyone needs a tow or anything you know who to call .

Ro
Review №47

Super fast and friendly Scott g was very fast and really fun friendly guy, would recommend these people to anyone in need of help on the road scott has everything to fix anything!!!!

De
Review №48

Scottie with Freds came and changed our flat tire on our camper. He was very friendly and fast. We were back on the road in no time. Thank you!

Ar
Review №49

Arrived sooner than initially quoted! That was greatly appreciated! Friendly! Helpful!

Su
Review №50

Good and fast service.

An
Review №51

I cannot thank Fred, Carrie and their amazing team enough. I have a Honda Accord, Jill. Shes sick. Freds Towing and Transportation has gone above and beyond to help me three times in the past week. The team helped me stay cool, calm and collected in situations that could have caused me to pull out my curly, red hair out or could have been potentially dangerous.Kristin, Charels and Kenny were compassionate and funny. A kind heart and comic relief in a stressful situation goes really far. Last night, Jill got stuck on 1-40 in Durham near Southpoint. I was with my little boy. It was scary with cars whizzing by at 80 mph.Freds teams reassurance that I was in good hands was a God-send. They were on the scene within an hour from Henderson. I still cant believe the service!! We all got home safe and sound. And thats what matters.Jill is still sick, but all is well. A big thank you to Fred, Carrie and everyone at Freds. Come see me at Middleburg Steak and Seafood for a glass of the best sweet tea around or a Washington Apple... on me!!! Cheers!

Ja
Review №52

Dallas is a very dedicated worker at Freds towing. When there is a call he loyalty prompts him to be professional and on time.

Ry
Review №53

Poor service and rude. They are only looking for easy jobs. If need someone dependable and ready to work, you better call somewhere else.

Mi
Review №54

Excellent service, extremely quick response time and our tow driver, Chris N. was very courteous and so pleasant. Hopefully I wont need a tow in the future, but if I do, I will not hesitate to recommend Chris with Freds Towing.

Ta
Review №55

Ive been dealing with Fred for many years and have found them to be VERY professional and punctual. I HIGHLY recommend their services.

Ch
Review №56

Good company employees are very experience in what they are doing. D-9 is a awesome driver know what he is doing.

Ki
Review №57

Kenny was sooo amazing with this whole process! I would recommend this company to everyone! Thank you!!

Je
Review №58

Great service and prompt timing...thank you Dallas for the help in the time of need ....

Jo
Review №59

We blew a tire on our way home from our family vacation. The roadside assistance team, had trouble finding someone to help us so I reached out to Freds Towing. Scott arrived quickly, and was able to get us to the Walmart to replace the tire right before they closed at 7pm. Was very thankful Freds was able to get us taken care of....recommend them if youre ever in a bind!

Th
Review №60

Kristen was really helpful and fast with getting a driver to come put batteries on my tractor trailer when they died while using my lift gate to unload

Ni
Review №61

These guys were great!!! Bill came and told me right away! Gary the mechanic is one of the fastest working guys Ive ever seen! Do yourself a favor, and come see these guys! They get the job done right and in a timely manner.

Pa
Review №62

Excellent service! The truck driver Dallas was great, very patient and very willing to help!

Pa
Review №63

Had to get Corvette towed and Lonnie was equipped with proper equipment to tow vehicle and assisted us in transferring our personal items. Lonnie is an asset to Freds towing team

J
Review №64

Broke down on US 1 outside of Henderson. Daniel from Freds Towing and Transport called to let me know he was on his way. Showed up quickly fixed my truck and had me back on the road in no time. Polite and professional.

Ma
Review №65

Fair price for towing, and good old school shop. They know what to doing and they are pretty fast.

Al
Review №66

Kristen Parker does a great job very respectful to customers keep up the good work

cl
Review №67

Daniel was very fast at getting to my location.Was very friendly an worked very .He Set me up to get going in timely manner.Thanks very much for daniel.I

Ta
Review №68

Amazing customer service! Kristen was extremely helpful and very pleasant to speak with!

St
Review №69

Daniel done an amazing job! He was very thorough about his work and was very efficient recommend this company and his services!

Sh
Review №70

Had an accident in Henderson NC, they flipped my vehicle upright. Easy to do, then towed it 12 minutes away to their yard. My vehicle sat for 5 days, and they tried to charge me $1,450.00 . Tried to lie and say they had to do a bunch of road clean up. No they did not, my wife picked up the pieces, 3-4 is all it was. Do not call them ever. They will RIP you off big time. They said they would settle for 500 when I said I dont have that kinda cash. However when I threatened to call Neil Churns towing it was reduced to 100 dollars and car title. Btw my wife cleaned up the debris as I already said, and no fuel, oil, trans fluid, or antifreeze leaked out of my vehicle. No brake fluid, or power steering fluid leaked out of my vehicle. So what fluid was cleaned up due to my vehicle? Neil Churns towing said for my tow 300 but settle for 100 is all he would have charged. 150 if he delivered it to my house that night, not 285 that night as you guys tried to charge. Told me on site 285 cash well drop it at your house 5 minutes away. So why dont you guys tell the truth. I got nothing to hide. Btw the highway patrol was informed of entire situation. So If Im lying call them. The chief set yall straight on top of it. Reason I was allowed to go get my stuff out of my car, because he said to let me do so. So go lie somewhere else

Du
Review №71

Great towing service, dispatcher Kristen is very helpful and nice.

Ma
Review №72

Never had a problem out of these guys. They can and have handled some large jobs and even the smallest of jobs. Needless to say they stay busy. Hopefully I wont have to use them, but I know Ill get fair treatment and good service if I do need them....again.

Sa
Review №73

Wonderful service! Kristen helped us and was excellent!

st
Review №74

Bill Rainey one of the drivers for Fred is polite and professional always smiling always a joy to see him because you know you gonna get safely towed in

Mi
Review №75

Great people fast and friendly and clean ask for Daniel great guy clean and nows what he’s doing.

Ed
Review №76

The mechanic was very helpful and prompt he did a wonderful job, thanks to Daniel service......

De
Review №77

They even helped me find a mechanic to fix my truck. Im from Virginia and I recommend them

St
Review №78

Front of trailer leaking from unknown location, quickly diagnosed and repaired problem, repairing seal on front of trailer so I can get loaded. Polite, professional, and courteous. Did a great job on the repair. Thanks for the great service.

Pa
Review №79

Kristen Parker is very knowledgeable and a very helpful dispatcher. Thank you for all your help!

El
Review №80

We had a 5th wheel camper we wanted to buy but had no way to move it and was almost not going to be able to buy it...not only did Freds say they could do it on a weekend day but also the charge was not much at all!!! They did an amazing job and were very nice to deal with as well! If I need towing services again I will always call on Freds!!!

Da
Review №81

Freds is awesome!

Mo
Review №82

Dallas was very helpful, I would highly recommend Fred’s Towing.

An
Review №83

Quick Response ! Great service no matter the distance they have to travel! Even with a small dog and their owner that needed a ride to their destination while car was in tow! 🚗 🚗 2 thumbs up! 👍 👍

No
Review №84

This is a great company, polite service, very professional and can handle any job you throw at them. As always, Daniel, you the man!!!

Br
Review №85

My truck broke down half way to my destination and Freds towing was so helpful and poi ted us to a hotel and we were able to continue on our trip and send transports for our fifth wheel and truck. They are the best! THANK YALL

Ge
Review №86

Great service and was prompt to my rescue from being stranded 52 miles from my destination. They went out of the way to get my family and i safe then worked on getting us where we needed to go. And they were very reasonable and understanding with the price. For what they did for us I would like to say thank you. I have never had such great service from a towing company. And just before Christmas. I was the one with the Ascender and uhaul trailer with family stuck on 85 late at night. Thanks again.

Cl
Review №87

We we’re stranded at the rest area And Dakota came and helped us. He was really professional and I was really pleased.

Er
Review №88

Exceptional service, dedicated, professional, and the owner and employees take pride in not only what they do but in providing the most exceptional customer service you can get. If you need it, they can do it! Highly recommend!

Ta
Review №89

Pretty fast arrival time and reasonable prices.

G
Review №90

They are great at what they do

Na
Review №91

My wait for the tow truck was not long at all. The gentleman was kind and transported my car with care.

st
Review №92

Oh they did great. But a 😥 sad day for me lost my car due to auto accident; but GOD blessed me with a new one 😁

T
Review №93

My car broke down on I-85 South and called this establishment to see if someone could help my daughter and I get home to Greensboro. Mind you, it is cold, and rainy outside. My wheel locked while I was driving on the interstate causing me to veer off to the side of the road. I explained to the man who answered that my car just broke down and asked how much would it cost for them to tow my car home and he hesitated and told me to call someone else! I am BEYOND flabbergasted! I told him that I am literally 12 minutes from his establishment and he did not want to help me. Wow... I guess this company doesn’t like to make money.. smh.. If you are broke down on the side of the road, DO NOT CALL THIS PLACE, they’ll just instruct you to call somewhere else! Save yourself the time!

Sh
Review №94

Dakota was a great person. He towed my car and gave me a ride to where I needed to be

Ke
Review №95

Chris gave us outstanding service and was very respectful and prompt with time.... keep up the great work!

Ke
Review №96

Zack was very friendly and right on time.

Br
Review №97

Very good and prompt

Ra
Review №98

They gave me and my tractor trailer a lift till the morning. Less in a hour to pick me up and tow driver cool dude! Very satisfied for the service.

sc
Review №99

Cones right away was the in 15 mins ..

Ji
Review №100

The towed me one time 4 years ago they are the best towing company around

Information
69 Photos
100 Comments
4.6 Rating
  • Address:400 Industry Dr, Henderson, NC 27537, United States
  • Site:http://fredstowing.com/
  • Phone:+1 252-430-0082
Categories
  • Auto wrecker
  • Towing service
  • Truck repair shop
Working hours
  • Monday:Open 24 hours
  • Tuesday:Open 24 hours
  • Wednesday:Open 24 hours
  • Thursday:Open 24 hours
  • Friday:Open 24 hours
  • Saturday:Open 24 hours
  • Sunday:Open 24 hours
Similar organizations