Great family owned business, got my SUV serviced quickly with the install of a compressor on a Vegas very hot day. The manager was very helpful and the owner picked me up once my car was ready because I live very close to the shop. It will definitely use their services again.I highly recommend them, plus they have a female apprentice mechanic too! Very forward thinking!
Great store, had a appointment at 8 am but I knew I will be at work in which I was able to drop off my car the previous day which made it very convenient for me. They were friendly and had great communication. I would definitely recommend this location. Thank you.
Ive been bringing my cars and trucks to James and his crew at midas for little over a year and these guys are exceptional and have a can do and very knowledgeable and communicative staff that is willing to walk you through the process and get the job done in a timely manner I highly recommend James and the guys at midas for all your automotive needs tif I could give more stars I would . Keep up the great work fellas you guys rock .
I come here for all my car issues, staff are always friendly and the service is always quick!
I called up James for a same day appointment on Friday March 26th. Luckily one was available and came down around 1:30 PM. My brake pads had just worn out and noticed that the rotors felt funny too when braking. I bought new steel brake lines, new performance pads and cross drilled and slotted rotors. Midas got the job done quick and for a good price compared to what I was quoted around town. Ill definitely be using James and Midas again for any of my auto mechanic needs.
Fast, efficient and very friendly! Great customer service, I will be returning for sure!
This was my ABSOLUTE WORST EXPERIENCE with any car shop..I came in for an a/c recharge a 1 1/2 job that turned into my car having to stay overnight and well into the afternoon of the next day because an incompetent worker broke another part on my car while fixing my a/c hose. then to top it all off after my car is repaired my bf is driving home and the medal cover underneath my car fell down while he was on the expressway because the lugs were not properly tightened..they literally could have caused serious damage or fatal harm to me or someone else..no compensation was given to us just a bunch of useless apologies STAT AWAY!!!! From this business if u want good service they are NOT NOT NOT the ones to go to.
They were very prompt with there work.
DO NOT COME HERE!! I was screwed out of 900$ cause Midas mechanics do not know what they are doing. James is the biggest snake.
Took my ride in for a weld. Mechanic squirted some silicone in a gap and then told me I should get someone to do a weld. 170 dollars. Never again.
Great experience, good honest shop
On time, great communication and very friendly crew. George was great to work with and answered all of our questions. Work was completed a full day early and looks great!
Terrible owner/manager I been going there for over a year for him to tell me take your reservation somewhere else .
I truly did have a bad experience here. The manager was very condescending in how he spoke to me. He rung everything up and then told me the price and I said oh I have a Groupon and he was like well you didnt tell me that before we started. LOL OK man. He continued to talk to me in very brief, short statements barely looking at me and then threw a clipboard pretty hard into a bin. Dont go here
Excellent and friendly staff. Helped me right away. A+
Where did Pete go? We loved this shop, they always went above & beyond, and after years of living here finally found a shop we knew we could trust. The new management isnt exactly bad, but is simply just average, but after the great service we always had with Pete, this just seems so sub-par. Does *anyone* know where he works now???
Really disappointing LACK of service today. Had appointment for oil change. Upon dropping off was told 30-40 minutes so said Id just go browse at Lowes and come back. 45 minutes later returned to find my car where Id left it. Walked in and the guy says it should be finished in a moment. They hadnt even started. I left. Been coming here with all our cars for over 5 years and was always great friendly service with Pete. Where did Pete go??? Im hoping the loss of Pete doesnt mean the loss of the service, but in dozens of previous oil changes and appointments with Pete never had an experience like today.
Called in for a tune up and spoke to James gave him make model and year of car was given a price and set up an appointment. Drove over an hour and when I got there he said it was going to be 150.00 more then what I was told. I would avoid this midas at all cost.
Absolutely amazing service. Really thought I needed baked, honestly they told me I didn’t. They did identify a pretty serious problem which I was aware of. Their price was fair. More impressive was that they went above and beyond to get the major work done in 2 hours as I had an appointment I had to be at. They could have said schedule it for another day, but they didn’t and got it done. Thank you Chad!
This would be the ONLY Midas I would take my car too in Henderson Nedava.
Great service, great place. Pete made it happen super early right when they opened.Also I seen them tell a lady that she doesnt NEED brakes like the dealer told her, still 80 % of pads on there !Great place, nice placeThanks guys !!!
The manager there *Chad* is great. Very informative and professional. The service was quick. Will go there again and highly recommend.
Setting the appointment was easy online. Showed up at set time and it took about 40min total to do my oil change.
Very Helpful And Knowledgeable! Got My Brakes And Rotors Done In A Timely Fashion! Trust The Midas Touch! Nationwide Warranty And Locations! Chad Was A-1!
Nice guys over the phone! They will match pricing, just ask!
Pete was wonderful. Very helpful and straightforward about and what I needed for my car and why. I appreciated the honesty and service very much. I would definitely recommend.
Steve who works at the front desk is wonderful. Very polite and professional. I have always had great service here.
The techs are very friendly and help me out even though I came late. Got my car done there very quickly. Much recommended and I will come back for my future repairs!
Great and honest service. Good prices. I love them.Update: Went again and still feel the same way! Honest and thats so hard to find these days. I trust them completely and I will only go to them.
I was in the middle of a crisis and just needed advice on what was going on with my vehicle and the manager Pete was awesome. They were very helpful and very fast. I highly recommend coming here they do everything and offer some great special offers. Thanks again
Great Techs
9:30 appointment for an oil change. Took the car home at 11:00 with nothing even started. An appointment for an oil change should not be more than an hour and half behind!
Great place great service. Pete and his guys took great care of us. Would definitely recommend them to anyone who is in the area and needs service
Awesome experience, staff was extremely courteous and professional!
Needed a radiator flush on my 11JK, (HOA woulda got on my case) also went in to get brakes checked. They did a great job in a very reasonable amount of time and were very honest. Got the flush done, said brakes looked good and gave me some pointers on stuff I can do in my own garage to save a few bucks. This is my go to place if I need help from here on out. Thanks again guys!
Great service, Chad was informative and very helpful, got all fluids replaced with a flush in the time he quoted. Coming here from now on instead of Jiffylube.
Where is Pete? This place is under new management and Im not happy about it. If anyone knows where Pete is, please share here.
Great service! Manager PETE is a superior guy. He would never sell you something you didnt need for your car.
Ive had difficulty finding a shop I trust in LV and after my experience here today I will definitely be returning for future service needs and referring others! I brought my vehicle in because my brakes were grinding. I was given an estimate upfront and was shown the damage on the rotors before they started to work on it. Out the door, I paid the exact amount that was given to me in the estimate. They were very friendly and courteous through the whole process and I really enjoyed chatting with Pete. Its refreshing to speak with someone who truly cares about the customer and not just putting up numbers. Thanks again!
I had an appointment and they were ready for me when I arrived. They replaced my worn brakes and didnt try to sell me anything I didnt need. In fact, they did their best to keep the cost as low as possible. They even gave me a discount that I had forgotten to ask about. Theres nothing better than finding a car repair shop you can trust, and this is one of them. Theyve definitely earned my trust and Ill be coming back with any future repair needs.
Customer service is great, the shop manager is great. Only issue is, one of the technicians took a $10 bill from my center console. Untrustworthy employees, avoid this place.
Good for an quick oil change
Pete was great at the front desk, he took care of my car issue, found coupons to help pay for the work. Pete treated everyone with respect and that means a lot!
I came in for an Oil change and Pete the Store Manager was very helpful and informative about my vehicle needs. Definitely no hassle the type of customer seevice should be. Thank you Pete.
Great customer service. Actually took me into the garage and showed me some potential issues with my car. Gave me advice on when to get things taken care of and actually told me where I could get the best prices.
These guys are great! Always on top of things and really try to help you out. I have an old car, and they go over everything that it needs and some ways I can avoid expensive repairs!
Quick and professional, my go to shop
Really quick and the people were nice there I would recommend other people to go there
They put my car part in wrong . I had to take it elsewhere cause the problem wasnt fixed they gave up. Then when I wrote corporate to get refund on the labor they ignored me not even a response. Bad customer service and they dont stand behind their work. Go to Imperial Truck and Auto on American Pacific Henderson NV
Pete was great and very helpful!
I called Midas to check price and time to replace 02 sensor. The employee instructed me to bring the car in so they could tell me an accurate price with NO wait. I drive the car in, they take the car apart, and then tell me is is $122 just to tell me the PRICE to fix the 02 sensor/check engine light. All I was looking for in the first place was an estimate. Midas claims it is a mass air flow and wont let me drive my car away or put it back together unless either pay $300 to fix the check engine light/air flow sensor or $150 for the privilege of them telling me the price to fix the car. DO NOT BRING YOUR CAR HERE!!! Im STILL stuck in the lobby.....
Did a great job with my brakes on short notice. Only tried to upsell me a little. Havent had any problems with my brakes since the visit.
Very Knowledgeable, try their hardest to save you money, yet get your vehicle operating at peak performance.
VERY KNOWLEDGABLE AND HELPFUL STAFF !!!GREAT PLACE (PLACES) TO GO TO GET YOUR VEHICLES REPAIRED !!!
I called on Friday and spoke with Pete who agreed to help me diagnose and fix my check engine light on my low miles 2009 Scion tc. I dropped the car off and Pete was driving a customer home. So I got to speak to a very nice man who chatted with me about my issue, and he was the one who would be actually doing the work. Both dudes were super nice, very helpful, and got me out the door the next day. Total cost was under $150 for my diagnosis test and repair, which turned out to be a ill fitting gas cap. These guys had great energy, and really helped me out in a pinch. No upsells attempted. They told me what I needed to know, and didnt talk down to me because I am woman. I will be referring lots of folks here. Its hard to find a straight up auto repair shop with good people behind the scenes.
Friendly, honest and quick!
Pete was great, this location is trustworthy and quick!
WENT TO THIS LOCATION HAD AN OIL CHANGE, AFTER 12 DAYS OF DRIVING THE CAR, MESSAGED SHOWED, THAT OIL MAINTENANCE AND OIL FILTER NEEDS TO BE REPLACED, AND TOOK THE CAR BACK THERE,AGAIN, AND THE MANAGER SAID IT WILL ONLY TAKE SECONDS TO RESET, BEEN 20 MINUTES AND THE MANAGER ITSELF CANNOT EVEN FIGURE IT OUT HOW TO RESET IT . WHAT A HORRIBLE SERVICE IS THAT. PAID A LOT OF MONEY, BUT THEY CANNOT DO, THE RIGHT AND PROPER SERVICE. I SHOULD HAVE LISTENED TO THE PEOPLE THAT HAD BAD EXPERIENCE AT MIDAS. NOT GOING BACK TO MIDAS ANYMORE, THEY LOST ANOTHER CUSTOMER AGAIN .
Great and honest service. Very respectful operation.
Did milling on my rotors that no other automotive place would for a good price-highly recommend
Ive gone to these guys twice now for A/C problems and a transmission flush. Unlike the other big-name crooked auto shops and the corrupt dealerships around LV, these guys are honest and help you out the best they can without any BS. The next time something breaks on my car, Im taking it to these guys.
Had to go back multiply times for front breaks issues.
Fast and did a great job. Manager was very friendly
Im here 20 mins before u close and no mechanics no costumer service at all, u should update the schedule in your page to a real one. Thanks
DO NOT TAKE YOU CAR HERE UNLESS YOU WANT THE RUDEST CUSTOMER SERVICE IN TOWN! Made an appointment online and did not receive a call nor a message from the office! I take my car in to receive an oil change. Joe the guy that was in the back finally came to the front,said he sent an email saying they couldnt service my car for a week and half! I walked out the door and said Ill take it to Walmart! He comes storming out of the shop and walked up to my car saying he sent the message and that it wasnt his fault that I cant read my emails! I said have a good day sir several times before he walked away....however while walking away he said f+ you! I will be contacting the corporate office and Ill call during the weekday to speak to his boss!
Awesome and very professional, definitely five stars!
Friendly and fast service
They only deal with generics, hate it when they cant provide tires. Had to wait a while to speak with the manager but he solved my problem. Thanks
Genuinely Honest mechanics
Helpful and friendly staff!
Pretty fast service
Nice people-mediocre service
Great service
Great service
First time for an oil change. They were respectful..fast pointed out my air filter and have a cool fish tank right under their desk. Ill go back.