AMANDA is literally the best person I have ever dealt with for insurance services. I deal with many insurance companies, agents, and agencies for my business. She was so willing to help and got me everything I needed in a timely and professional manner. Thank you Amanda, you are phenomenal
The service I receive from Nathan Giddings and his team is beyond excellent. They Always make me feel like a family member and not like another policy number. They are always courteous, attentive. professional and always happy to serve you. Thank you Nathan and team👍
Leticia was so helpful while going over my insurance policies. With her help I was able to improve my auto policy and make a huge improvement in my umbrella policy while saving money. Leticia was friendly and profession. She answered all my questions explaining things so it was easy to understand. Im so impressed with her organization and keeping my policies up to date. Thank you Leticia for your hard work. I appreciate it.
Amanda is the most helpful person! She went above and beyond to fix the errors my previous house insurance made. This office really goes the extra mile for their clients. I recommend this office 1000%. They always take care of me when I have any issues.
Thank you Angelica. I’m so happy to have met you today over the phone as a supervisor. You were able to answer my questions and make me feel much more comfortable about decisions I making regarding my car and homeowners insurances. Thanks again Lyn Reynolds-Johnson
My contact with the folks at Giddings has been limited as they are always on the ball with my policy renewals, but recently I had to call and request proof of renewal and Amanda was incredibly helpful, despite my request near closing time. She provided exactly what I needed and with a great attitude, which makes all the difference. I would definitely recommend Giddings for your insurance needs.
John was extremely helpful and very professional as he helped me through not only the process of reviewing and signing with Allstate home and auto bundle but he was patient as well. He was very helpful with texting and emails to make sure I felt comfortable with the entire process. I would recommend John to anyone who is thinking of switching insurance. his experience is apparent. I would give a 5 star rating.
Sarai Rodriguez was one of the best Ive ever worked with. She was courteous and very helpful. She returned my call quickly providing me the information that I needed to settle the issue.Id hire Sarai anytime to work at my office. She is a KEEPER!Kelly Stephenson
I would like to give the upmost thank you too Angelica, She alone deserves the five stars. This young lady went out of her way and gave me the up most fabulous customer service I have yet seen, she help me out with a new policy and went above and beyond. I am so grateful for everything that she did for me and for being so professional, unfortunately in these times that we are right now you don’t often get the best customer service from everyone. Angelica, please keep up the great work you are awesome !!!!! If there were 10 stars I would give you the whole 10 LOL thank you again
Fortunately I dont need to contact my insurance company very often but when I do this agency is very responsive. Because of the service Lorraine provided I was able to get a large refund I didnt even know I was eligible for. I normally shop for insurance every 2 years, but Im so happy with their service I wont shop now - even if I could save a little, its not worth taking a chance that I wouldnt get this kind of service!
I am so happy to be with Allstate! Not only did my agent Angelica get me more coverage, but being with Allstate saves me HUNDREDS per year. Im so glad I made that call. Highly recommend!!
Angelica was there to help fix a problem that had to be corrected and it seemed to be a problem that no one could fix and only Angelica took the time to fix and correct the problem without it affecting my discounts. She went beyond to establish excellent customer service. The economy is getting away from customer service. And glad to see there are those who still believe and can still give effective efficient and quality customer service. Qudos Angelica!!!!
Karla was very helpful. Nice customer service skills.
I have been with this agency for 25 years and I have always been treated well. I have gotten great service on my policies from Nathan Giddings and from his father before him, including advising us to purchase an annuity.I have recommended this agency to many people over the past 25 years.
Fantastic insurance provider. Angelica Orozco is my girl; she fixed the problems that other agents had a hard time handling. Easy to work with and highly recommended. Thank you!
Really Great working with Angelica orozco. She was such a great help and very responsive fo all my insurance questions . I will definitely refer Friends and Family…😃
Amanda delcarmen is a professional and responsive deserving a five star!
I can only say I am very happy, no complaints.
I was in need of home insurance for my house due to state farm dropping me because I live near a fire zone, I called allstate insurance (Nathan Giddings office) and his staff was immediately went to work for me. They gave a good quote and explained everything about fire zoning to me and that was huge for me. Thank you for your help
Karla was extremely helpful and informative. Great customer service.
I’ve been with Allstate for many, many years. I’m very satisfied with this particular office and hopefully with continue our relationship for years to come.
Great service! Very helpful and an overall great experience!
Ive been with Giddings Allstate for 40 years, Im 71 years old my parents were with Giddings Allstate also, they told me years and years ago if youre going to get car insurance go to the same people we go to thats Allstate over in Hemet run by Rod and Nathan Giddings. Even when I was going to San Diego State University I kept my insurance in Hemet with Rod and Nathan why? Because they do a darn good job and I can trust them theyve never never let me down! Robert Bobby Randolph
I love having a local agent. My family has had only good experiences with Nathan Giddings Allstate. I dont feel like just a number when I call them and the representatives are professional and kind. Also they were much less expensive than the companies that advertise 24/7.
Very easy to establish care with Allstate. Easy transition, felt I was getting the best quote for what I need
Great patients, awesome communication, and outstanding professionalism.!!!! (John Gonzales)
A great place to go very Professional detailed and accurate. Quick relibale service. Witch gives a good piece of mind. They are very friendly and easy to talk to.
DELCARMEN, AMANDA is the best agent
Since dealing with the people at this office. Every experience has been positive.
To be honest I had no intention of switching car insurances, with that said John Gonzales was incredibly helpful and based off his customer service and passion we decided to switch over and join him and his company. Honestly probably one of the friendliest and pleasurable experiences I have had over the phone, and to top it off he got us a better rate than we were currently paying. I am very satisfied and have not had an insurance company treat me this way which is special! Keep up the great work!
Since moving to Hemet from Los Angeles I had to find an All state agent, since I prefer to make payments on person. The whole staff here are great and so friendly. John,Veronica, Saria and Vanessa are great.
I called Nathans office to ask a question regarding my policy. When he answered the phone he said, This is Nathan in a rude manner. Once I asked my question, he put me on hold for 10 minutes. I hung up the phone and called customer service and requested to be switched to a different Allstate office. I miss Terry Johnston!
I’ve been an Allstate customer for approximately 9 years now. I’ve always had great service! Just recently I’ve dealt with John a few times while selling my home, and updating my current home insurance policy and he’s been so helpful! He’s always so polite and understanding of my busy schedule. I highly recommend Nathan’s team!
Agent John Gonzalez Aguilera was extraordinary from our first inquiry about home insurance to our acquiring a home policy and switching an existing auto policy. Respectful and polite with a great upbeat personality and no hard sell made the deal in a couple days a pleasure and no worries. Grateful to be referred by an equally extraordinary real estate agent.
My parents were with Allstate for over 40 years and it was never any question in my mind not to choose the same
I have been using their services for several years now .Everyone is very professional, I personally speak to John, his customer service is top notch. I highly recommend this office.
Erica was helping us find a better price for our business. She came in on her day off to seat with us and explain everything. She made sure we had all our questions answer. The out come was not what we were expecting. She was not able to find us a better price but she told us why and how. That is a great honest place to do business with. I have recommended her to some of my friends that are tire of bs. They have thank me.
It’s close to my house & Veronica is very friendly & knowledgeable. She helped me with lowering my rates & providing the best coverage for my home & auto. Unfortunately I had a loss occur at my home & I was extremely satisfied with the process & the pay out of my damages. Thanks Allstate!
Recently I received a quote for car insurance, and it was a lot more bang for my buck, then my current carrier.I’ve since added Home Owner Ins, and added my new car.I spoke to Karina, and she was so knowledgeable and was very tentative to all my needs. “ Great costumer service”I’m in good hands now....
Cancelled renewal several times in writing and over phone with three agents from this office, two within the month and the have been emailing and phoning that payment is overdue, what payment? I have no service with you. Very unorganized office. Same office that made a charge several days after payment was to be taken. When I phoned to confirm payment, they said it wasnt them. Only after I stopped payment, did another rep from this office say that the payment had been for my policy, wow. Had several other similar experiences and gery thankful I never had a claim. I cant imagine what it would be like dealing with this agency.
Outstanding customer service, Allstate takes care of all your insurance needs. Your always in good hands with Allstate. I highly recommend Allstate without any reservations. Sincerely, Rosalyn Dow
I have never been treated with such accuracy and kindness and understanding in any business. I love Allstate and will never change to talking to a machine. With Allstate you get REAL people who are kind and understanding and have the answers you need.
John Gonzalez is my Allstate agent. When I bought my house last December, he took care of my homeowners insurance. Today, when I needed earthquake insurance, he was the man that I called. I don’t use anybody else. I tell everybody go to John Gonzalez at Allstate.. You will never be sorry.
John Gonzalez helped me for about three days to change my old insurance to the new Allstate insurance. He explained through detail about the coverage I will have with the company. He answered all my questions before I can even ask him. I will definitely be contacting Mr. Gonzalez for help or any other questions.
Been my insurance company since I started driving ✊✊😎
This office and the wonderful staff have always been a 10 in service, professionalism and attention to detail. They have treated myself and my wife Ruth in an outstanding way.
Allstate has always taken care of all my needs. Great service and great people. Always going out of their way to listen and help you. Thanks Allstate
This is the best insurance company period!! Workers in the allstate offices are always smiling and ready to answer your questions as soon as you get there. You will never regret insuring your car, house or life thru them!! Thank you all state!!
First off I have dealt with many insurance brokers during my lifetime and I have never been more impressed with the professionalism and knowledge and extreme helpfulness of Giddings Insurance Agency has given me over the several years I have been doing business on many personal insurance needs. For instance, yesterday I called on behalf of my mothers insurance needs and spoke with Veronica and she handled my inquiries in such a high level of professionalism and in a manner that surpassed my expectations beyond words of expression. Thank you so much always to Veronica and Lori whom is also highly professional & skilled. Honestly you cant go wrong ever with the Nathan Giddings Agency professional team! Signed by: Your very happy client Mrs. J. Craze.
The staff is very helpful & contact is very quick. Recently I had a question regarding our auto policy & Lori was most accommodating & resolved my issue. I recently did a comparison with AAA & found Allstate to be more inclusive & less expensive AGAIN. Have had Giddings office fill our needs for 18 years & counting.
The Giddings Allstate agency is first class. From originating my policy, to an unfortunate windshield claim, they have been amazing every step of the way. Thank you for taking the stress out of insurance.
When I re- newed I had the rental amount taken off to save money. Then I called and spoke to someone different to have the rental amount added back on to the policy. I was not told at that time that the rental benefit reduced from $40 to $30 per day.Now I owe an additional amount.Richard
John over at All State is awesome. Very on top of everything I needed. I totally recommend John at allstate in Hemet for any insurance needs. Take the time and ask for John
As a previous owner/customer now a customer I am glad to see that the agencys continued commitment to their clients by providing quality service to all.
We are extremely satisfied with this agency. Nathan Giddings has been our agent for many years. We recently went in to the office & Veronica provided us with great service. Highly recommend them.
Very friendly and very informative. Would recommend for anyone who needs car or home insurance. Sarai helped me out and was great
Bundling saved me money! I paid more for one policy elsewhere than I do with the Giddings for three policies... more coverage less money. Erica was able to put that in place for me.
Its been 20+ yrs and I have stayed with Giddings Allstate. I relocated since inception & still continue with the excellent service.
I have been working with this agency for three years now. I love their amazing personalized service. The entire Giddings team is great but I must say Erica is my favorite.
I am actually reviewing Luann, and employee at Nathan Giddings office. We have insured with Allstate through Nathan and before that with his father for YEARS, and a few of our family members have also used this agency. When we finally needed our insurance because of a rash of accidents and a fire, Allstate was there for us although probably not much easier to deal with than any other insurance at time of need. The paperwork, the emotions, the fear you are not used to can make it all that much harder. Every time I have a problem, I call Nathans office and in recent years I have spoken to Luann, both for issues with our claims and issues with my sister-in-laws claim, and Luann has gotten to the bottom of the problems on several occasions. I recommend Nathan Giddings office and then you can have Luann on your team too.
I’ve been working with Nathan in the all-state team for about five years now for my personal insurance and our companies business insurance policies. They have treated our team and our family with the upmost respect and made us truly feel like we are valuable to them. We will continue to refer everyone we know to Nathan Giddings and the all-state team!
The agents at Giddings insurance are the best. They are helpful, knowledgeable, and always there to answer any question big or small. From the renters insurance we had to home owners policy we now have and everything in between. Im so glad I switched to Allstate. Finally I know Im in good hands!!!!
Best Ever! I work with a lot of insurance companies and agents. This office has been the best to work with. I switched all my personal and business policies over to Nathan Giddings. Always helpful and explains everything I need.
John Gonzalez helped me out very good he answered all my questions and helped me save Thanks John Your the best ❤
I lost everything in a wildfire and they settled my renters insurance claim in a little over two weeks. The claims adjuster was very kind and compassionate. I have been a customer since 1978 .
Ive had nothing but a positive experience everytime Ive had to go into the office or on the phone. All my questions have been answered quickly and all issue have been resolved. Whether it has been adding or deleting vehicles or when my daughter got into a fender bender.
Nathan is great. He explains everything regarding your insurance policy options and answers all of your questions allowing you to make the right decision on your insurance needs.
AMAZING SERVICE!!! There customer service is #1. Thank you for always having my family and me in your good hands.
John has helped me get everything finalized with my policy. He kept informing us about our policy. He made us laugh and interacted with us while working on our policy. He àlso informed us àbout other options to lower our insurance.
Have had Allstate for several years, but no agency that was so accommodating. Nathan & his staff are always on top of everything. They respond quickly to my messages & are so helpful. Im so glad I switched to Nathan Giddings.
Have had Allstate for several years, but no agency that was so accommodating. Nathan & his staff are always on top of everything. They respond quickly to my messages & are so helpful. Im so glad I switched to Nathan Giddings.
John K. Gonzalez was a great agent. He was very nice and helpful.
Great people working there very knowledgeable they will help you get what you need
The customer service is outstanding. From the initial quote to account maintenance I always get the answers I need in a very timely manner. I recently locked my keys in my car and appreciated that they immediately picked up the phone and answered my policy questions as well as followed up with me after the incident to make sure I was treated well by the towing company. Many companies sell you a policy and disappear. This is not the case with Nathan Giddings agency and it is very comforting to know that in the unfortunate event that I need my policy, they will be there to support me through the process.
Super amazing they are part of my success team take care of all my stuff with a simple email!!
Nathan and his company are quick responsive and very competitive. I would highly recomend them for anyone looking for quality insurance at an affordable price.
Employees are rude
31 That is thirty one years folks, of unbeatable service. I depend upon Nate Giddings and his crew to keep my ranch, horses, dogs, motorcycle, motor home, and even Mrs Bolander, covered, GULP??
The people in this office are very helpful and the prices were better than any of the others that I tried.
We have been customers for 25 years. I will probably be for the next 25. Great people, wonderful service.
I dont like the gmail format it is not as easy as Outlook. Can not search trash emails. Emails are harder to delete.
Our Family has been with Giddings Allstate for over 20 years. When we first chose Allstate, Rod came to our house and walked us throught the process of selecting the right Life Insurance for our family. Poor Rod I think he stopped doing house calls after that, he was there for at least 3 hours. But he never lost patience with me.Nathan is just as wonderful as his dad, he takes time to get to know his customers.The staff are always helpful and friendly, and alwaysprovide the best customer service and know you by name when we walk in the door.Thank you Giddings Allstate for 20 years of great customer service and Insurance.
I have always been helped above and beyond any expectations of any business. Erica is the best agent I could asked for and I’m glad Nathan Giddings Allstate Agency is THE go to in town.
Nathan Giddings and team are always willing to help and go the extra mile. They take the time to answer questions and concerns.
Erica Barragan is my favorite agent!! She Ricks at her job and I am more than appreciative of all her help!!
Im very pleased with the service I get so far
Havent had any problems in 30 some years of having all state! Always there when you need them!
Have all my cars insured through them!
My visit to the office was handled by most pleasant and intelligent insurance people I have ever met Many thanks Jim Dunn
Always great service.
The best
The q helped me very kind person loved the service. I mean laa POLICIES well. I recimiendo.