Dropped my car off Saturday and got it back Monday they did a fantastic job with my suspension I recommend coming here. Big thanks to Eddie
Fist time coming here for my friends car. She just moved here and was recommended to go here, I also do. They were so nice and quick to let us know what exactly is wrong and quick to fix it. Compared to prices with other places we looked at, this place is very good.
Good auto shop, cant go wrong with them. Overall Im satisfied with their service
This company does terriable work charged me 600$ to fixed brakes on 2 cars had to replace rotor pads and caliper on one car other car no brakes ran into my garage door. Tightened lugs to tight will never go there agian. Be careful people go somewhere else
Extremely helpful and courteous. They took the time to explain the issues and costs. My sons vehicle was repaired and ready the very next day. Thank you so much!
Great great guys, Freddy and Eddy are the best guys in a very convenient location! They get the job done, CORRECTLY! Prices are definitely affordable! I’ve been coming to these guys for years now
I highly recommend Western Auto Service. The employees are very polite and professional. They work efficiently and in a timely manner and their prices are more than reasonable. Thanks for the wonderful service guys!
My experience was terrible. After my car broke down in April, I took it to Western Auto. It took them 13 days to fix the timing chain and fuel module. It cost $2,500 dollars. Two days after they did the repairs, I could not drive up inclines, on freeway or even on low level ground without having stalling problems. Prior to breaking down, the car didnt stall out. In the morning, I have to start it 2 to 4 times. I have taken it back numerous times, and Fred the owner mechanic will not fix it. He claims he cant do anymore to fix it. Over the past 8 months, he has made $7,000 on the car repairs and it should be running like a charm. I dont recommend Western Auto to anyone.
They gave me a great deal and had my car done quickly so I wasnt waiting long. Very nice and highly recommend.
Great people. They get you in and Taken care of fast. Usually not to long of a wait and prices are fair
Very happy with the time they took to show me the issues with my car. And to return my car in a very timely manner.
Arrived after driving through the beginning of the rain storm, to be told its raining and to wait a moment. Then 10 mins into waiting I received a call saying they couldnt complete the because they didnt possess the proper equipment not even so much as a recommendation just hung up the phone 🤦🏿♂️ Ill stick to belle tire 🤷🏿♂️
Wow! I’ve never had a mechanic that actually told me the truth and no run around the bush. Told me exactly what was wrong. Showed me the price for the part and told me how much labor would be. This isn’t a job that anybody off the street can do. You need top shelf tools along with educated people who not only know what their doing but also know how to take care of the customer and work with them and even offer payment methods! Ask for Fred! He is amazing!! A very honest and truthful man. He works with his son which is rare! Family shop with family workers that love what they do! Amazing duo! You won’t get ripped off and if they can’t do a job they know someone who will! No run around here! It’s worth the 30 mile drive for me! Will not go anywhere else! Thank you again western auto-Amanda
Eddy did a great job on my Buick! I recommend this shop to anyone !
Excellent service, done professionally and in timely fashion. They fix what you ask for and it stays.
This place is awesome! They don’t rip you off, they give you the best service and the best price around. Definitely would recommend 10/10.
Freddy was 100% amazing.! Got my problem fixed immediately.! Im completely satisfied with the work he did today
You better off letting your kids from 5th grade work on it I dont even know how they stand business theyre a bunch of crooks and dont know what theyre doing
My car wasn’t starting so I came in and talked to a nice man named Eddie. He explained everything thoroughly to me and kept me updated throughout the entire duration of him working on my car. Eddie definitely knew what he was talking about. I, personally don’t know a lot about cars but he explained it to me in a way so could surely understand which was greatly appreciated. My car runs as if I just bought it and the cost to get it fixed was exceptional ! I highly recommend Western Auto Service. They do a wonderful job in a timely manner for very good prices !
Got me in very quickly on a Saturday. The customer service was top notch. The mechanics found the issue being a much cheaper fix than I was expecting. They fixed the problem and charged next to nothing. I highly recommend anyone looking for an honest mechanic to come here. I will be back for more work in the future
I took my vehicle to this establishment for a diagnostic check. Unfortunately, the information I was given regarding Its status turned out to be incorrect and I had to take it to another repair facility who diagnosed the problem and repair it. Normally I dont post negative reviews for poor service, however if this will keep someone from paying for misinformation and possibly poor quality work, its Worth the time. TAKE YOUR VEHICLE ELSEWHERE!!!Update: On one point I will agree with this individual, my vehicle should only be serviced by individuals such as the ones I eventually had to take it to!
Fred and his son Ed did my Chevy avalanche. 300% good work. My truck is back to his Big Badd self.I will recommend all my friends to come here. And he did All the work in one day so I got my truck back with no inconvenience.Thanks guys.
These Guys are top notch. I like my old mechanic but he is a little covered up and needed work done quick. I found these guys with reviews and decided to give them a try.I always research how much things cost before I go in and try to self diagnose the problem so I know what Im talking about and how much I can expect to pay. Eddie took me and showed me the various parts of the car and showed me how things worked (which was awesome) so I could see everything he was doing. When he finished the work he even let me see the bottom of the car of what he had done. It was very cool. They are professional and VERY REASONABLY priced.I will Go back!
Fixed suspension very quickly in and out.
I had visit the shop 2 weeks prior to actually getting my car service, a friend referred me. I spoke with Eddy and had plan to drop my car off that following Monday. Things happened and I wasnt able to get it there. Finally was able to drop it off, work right down the street. I got a call about 2 hours from him explaining what was wrong and can he fix it, he told me yes I can have it ready by the end of your work day. I was like whats the damage $$, he told me, I had a conversation with a male friend and he said that was cool, he repaired my car and I was on my way at 5pm. Its been a few weeks and still riding smooth and there is a year warranty.
Great customer service and in out service just overall great I will be back
Eddy is a bad mofo he is the boss son but he might be better then his dad he works so good on my car thank u for ur service
These guys are the most honest mechanics I have come across. They’re very nice and professional and their work is always fast and it holds up over time. I would definitely recommend them for any of your automotive repair needs!
Service is fast. Prices are very fair. Work is dependable.
I am very happy with this shop. I came to them with a broken window and the owner was very accommodating and helpful. He went above and beyond to get a replacement window as quickly as possible at a fair price. I felt I was treated with respect and was very happy with the work and the efficient nature of it. I will absolutely come back next time my car needs service.
I took my Jeep for Brake pads and rotor change - Great service with reasonable price.Eddy is very knowledgeable and professional.I will go back to him to get my rear brake pads changed......thank you Eddy
These guys are AWESOME!! Came in and asked for my car to be looked at and they figured out what was wrong and fixed it in less than an hour. These are good people, next time I have car troubles I will definitely be going here.
Great service!! best in town ask for fred or eddy they will take care of anything you need. Had my car in and out with no problems.
Yeah my man ed at the shop is awesome easy to explain your problem to,and is very quick to start the job at a steady price..
Awesome service, doesn’t cost an arm and a legAnd very friendly
They are the best around town good customer service, and they get the job done right for a lesser price and in good timing I highly recommend them to anybody who needs car repairs.
Super helpful on short notice. Really took the time to debug the issue and get things running again!
Went here for a wheel alignment, my car drove like it was brand new. Ask for Eddie he’ll take care of you. He does professional quality work. Will definitely be coming back.
Fred and Eddie at Western auto are awesome they do great work. I recommend them to anyone.
The Father and son duo were very sincere. They were open and honest with me and gave me a great price to do quality work on my car. Not only will I come back, but I will tell all of my family and friends about them and their exceptional service. I give them 5 stars because its so hard to find a good mechanic these days that I can trust. If you live in the Metro Detroit area theyre worth checking out.
Great service at a great price. Thanks guys!
Honest hard working guys, highly recommend.Edit: Returned for my next repair. As usual they got my repair done fast and affordable! Great service!
I want to say thank you Eddie and to your buddy that helped fix my car I appreciate it very much and you guys have my business Ill see you guys in a couple weeks for the rest of what needs to be done on my vehicle I recommend this place to anybody that needs the vehicle fixed. And anybody thats looking for a good price this is the best place I suggest this place anybody looking for a good deal I was very satisfied and I will not take my vehicle anywhere else I will stick with this place cuz theyre great at what they do there on time and they do very good decent quality work thank you again for your time and patience with me I appreciate everything and my vehicle runs so much better thank you cant wait to see you guys in two weeks have a great day.
Deflated Tire Light was on dash, Eddy filled all tires at 40 in order to determine which tire it was w/in 2 weeks Tire Light was on, 1 tire @20 and inspected rim and found nail in tire and plugged it. Im new to the area and I believe I found my New Mechanics.
Eddie will do you right and it family friendly 😊 so take your car there you will not go wrong I have been with them for 2year and Im a happy customer thank u eddie and your worker to
Short version: the next time anything goes wrong with my car, this is the only place I will ever take it to be fixed. These gentlemen are not only personable, they are honest and know what the heck they’re doing. Do yourself (and your vehicle) a favor by choosing Western Auto to get the job done.Long version: Last summer my car started making a strange noise, a kind of deep scratchy hum. Took it to some shop on the east side recommended by a family member... only to get it back several days later with no noticeable difference. They said they couldn’t hear anything, but of course were able to find a few hundred bucks worth of other things to fix. Drove around a few people in my car to see if they could hear the sound, but apparently my ears were broken because I’m the only one who noticed it. I accepted that I was just being paranoid, decided to ignore the sound, and continued on with my life.Fast forward to a few weeks ago: a brand new troubling sound began to emit from somewhere beneath my car. After saving up some cash to get it looked at, I decided to give Western Auto Service a shot. Only had to wait a few minutes in the office before being greeted by a young mechanic named Eddie, who I then explained the new sound to. I asked to go with him on the test drive so I could point it out. He immediately detected the new sound and knew what was causing it. And then, as he’s slowly coasting along with his ear to the open window - eyes slightly squinted, like we all do when trying to hear a quiet sound better - and he says, “Do you hear that? That other sound - a kind of low hum?” I’m pretty sure he explained to me what it was, but I was too busy thanking him for proving that I hadn’t been having auditory hallucinations all this time.We got back to the shop where Eddie put my car on the lift to continue his investigation, and the issues were exactly what he had suspected. He let me know that the part needed to fix the low hum would be harder to locate for my particular vehicle, but he could have the other issue causing the new sound fixed by later that evening. After I agreed to the price estimate for letting him proceed with the repair, he got right on the phone to hunt down the proper replacement parts and I was on my way.I didn’t hear back later that night, but I was hoping this meant there was a development in fixing the old sound. Got a call the following morning (today). Eddie said he fixed new sound and I could come pick up the car, but the replacement part needed to fix the old sound did arrive. He didn’t want to begin that repair since it wasn’t included in his initial estimate, as he wasn’t sure when the part would come in. He explained that it wasn’t pertinent to do the additional repair today, but it would need to be done eventually. “I’ve still got your car on the lift, so if you wanted me to take care of that today it would cost ($X). I can give you a break on the price since you’ve been so patient. But if you need to wait until you’re able to save up some more money to get that fixed, it’ll be okay to keep driving it for a little while longer.” Fortunately I had saved up enough money to be able to afford getting that other part replaced as well.Within a couple hours, I received a call from Eddie letting me know that both of those sounds were officially gone. He even offered to turn the engine on so the car would be warm by the time I arrived, which was extremely thoughtful - it’s chilly out and I was going to be walking there. When I walked in, I was greeted by another gentleman who turned out to be Eddie’s father - an equally pleasant human being to interact with. While paying for the services, Eddie showed me the mangled up parts he replaced that had been causing such a ruckus, and I am so glad I could let him do all the repairs in one shot. I am happy to announce that all the crunchy sounds are actually silent, and my car is driving so much smoother now!
Very friendly and professional service. Will continue to bring my car here for all my automotive needs.
Its good when its open, but when is that?!?
A father and son shop. Great guys and they do solid work for a fair price.
Eddie changed my brakes for such a reasonable price and did a great job! I recommend anyone to go there. Thank you western auto service.
They did a great job on my vehicle. The price was reasonable, and the repairs were completed in a timely manner. Id highly recommend them.
Was resonable in price range and fast with the service
I know when I bring my car in they will give me a fair price that is competitive and get the work done in a timely manner.
Fast and friendly would recommend. Update as of 11-11-20 took my car there to get front struts done and custom exhaust work let me tell you this place is awesome excellent quality of work, honest people and you can’t beat the prices either thanks again Fred & Eddie. I highly recommend
These are the best mechanics I have ever dealt with. They did a great job and the prices are very affordable.
THIS SHOP HELPED ME IN NEED WHEN I NEEDED A TIRE EDDY HELPED ME AND WAS SO NICE AND RESPECTFUL AND HE DID GREAT WORK
THIS SHOP IS INCREDIBLE THEY DID SUCH GOOD WORK ON MY JEEP AND IT IS RIDING SO MUCH BETTER 10/10 GO TO THEM FOR REPAIRS
I am impressed they listen to a female and help diagnose the problem. I will continue to utilize their services and spread the word they are knowledgeable, professional, friendly and cost-effective.
They took advantage of me beca6i was a woman. I will not return.
My tire pressure light was on, they replaced the valve stem, yet every 3 to 6 weeks my tire pressure light continues to come on. They didn’t fix a thing, even went back to them after they replaced the valve and told him my light came on, they didn’t even look at it and told me it was fine. Seems like since ownership change, this place has gone downhill
Saw the reviews for the previous owner Tariq (which were excellent). But when I got there it had changed hands to a father and son, Fred & Ed. Let me tell you these guys live up to Tarigs high standards of operation!!! I had to have my front wheel bearings replaced. They did an exceptional job, and the price was very reasonable. These are my go to guys from now on! HIGHLY RECOMMENDED!!!! .......tell them Brian sent you ;>)
Very professional and very nice people eddie helped out alot with my imapala ls and i would recommend this place to everyone.
This place is a joke, there is nothing posted with your rights as a customer and they charge for an estimate, and don’t tell you that they charge for it. I would recommend if you are planning on taking your vehicle there, please think twice.
Came in to look at a used car which appeared to be in good condition. When I got a Carfax, I discovered the mileage had been rolled back 100,000 miles!!! The owner denied knowledge of the rollback, but it occured while the car was in their possession. The owner then tried to reassure me that the actual mileage didnt matter if the car was in good condition, which is absolutely untrue, especially for the price they were asking, which they said was non-negotiable. Really disappointed in the dishonesty. If you must look at a car here, definitely pay the extra for a Carfax because the paperwork they provide for free is extremely minimal and enables them to take advantage of potential customers.
Reasonably priced, honest service. Sometimes they dont open right at 9am tho
The mechanic did very good work on my car and charged a reasonable price.
THIS SHOP HAS VERY REASONABLE PRICES I GOT MY OWN PARTS AND EDDY GAVE ME A GOOD PRICE AND TREATED ME WITH THE UPMOST RESPECT AND FIXED THE CAR IN NO TIME THANK YOU EDDY 10/10 BEST SERVICE EVER
Very nice mechanic good service with experience very reasonable prices
Really good service very helpful i definitely recommend
Great guy, fast service, priced fair..
Real good people fast friendly shop that will go outa the way for u! Ask for fred...
Great work and good pricing
The owner/operator is awesome. Prices are very reasonable.
Our company and I have been dealing with Tariq for over a decade. He charges half of what other guys charge and does quality work which he stands behind. So granted, hell make you go to autozone and get the parts for him, but for 1/2 priced repairs, we hardly mind!Andrew
Excellent Work You never feel like hes trying to cheat you like most shops he always recommends only what u need not trying to make you spend money you dont need i will recommend him to anyone.... Stand up Guy
Very affordable and professional
This guy is the best and yes basicallly its buy the part and bring it to him.. best way to do it he has the best prices around. best guy been in bussiness for years when i was a little kid my dad took and still takes his cars to him and i now take my vehicle here for fixing he does it all mufflers water pumps radiators. great bussiness and service
Will rip you off.
Very little plays an honest person
Honest mechanic, good price
Honest and trustworthy