Auto zone is a place to buy limited parts for cars if what you may be looking for is not in the store you can ask with front desk

Autozone hours are Monday-Saturday 7:30am-10pm and Sunday 8am-8pm but the Autozone on Albany Avenue in Hartford is open Monday-Saturday 7:30am-10pm and Sunday 8am-9pm.

Knowledgeable staff. Gets me what I need. Courteous, even under stressful conditions. Love em.

Always helpful and knowledgeable when u deal with the right people some people working here have a attitude and be on they phone loud for all customers to hear...not professional but other then that never an issue

Customer service was outstanding the young man who assisted me I wish I knew his name he wears glasses and he presented his self extremely well.In short He was very KnowledgeableAccommodating and Soooooo Helpful this Sunday Morning 1/30/21A... NATURAL. He even pointed the special on the fuel injector I needed to purchase.I left Albany Avenue AutoZone a Happy Camper!!! Thank U Young Man

Make sure that you know more about your car especially parts...whether there made USA or foreign it makes it easier for the person helping you search your car and if they have to order your part thats need for your car.

Awesome staff friendly and knowledgeable

The staff was not as helpful as other AutoZones I have gone to. The store was very clean. Lots of parking. I go out of convenience, because it is close to home. Try to know what you need before you get there.

Good and even better service. Brought something there in August and return it with no problems. I did have my receipt and exchanged it for something else

Great customer experience.

Nice people at the check out counter, everyone seems to be very helpful.

I have to say that even if you are busy, which I suspect they maybe are at present moment, you cannot leave someone on hold for 12 minutes. That’s bunk.

Very nice

Employees are always running around with there heads cut off you can never check out it takes effort

It was ok

Jonathan has great customer service installed my head light with out me asking.

I purchased caliper online and return cite caliper in box sent from AutoZone and the guy said you got a receipt and I showed him the receipt on my phone and he failed to see the receipt in box, so I drove all the way to Middletown to get the core, you can’t pay me to go to this store, and the ratings for here are at 3.8 got to take that into account too

Great Sales

Terrible service lied about having car parts

Jonathan has the best customer service hands down

A great place for auto parts and accessories. If you have questions, they are there to consult with you and not just sell you the wrong parts. Its worth the buck for quality customer service. Nick is the best.

The store is full of great item to purchase. The service was average. Lacking initiative to resolve a problem with surching for parts.

The autozone guys is always helpful. :)

The best place to get Auto Parts in my book I go there all the time for all my car needs

Very helpful and nice 😊

It was ok

A 0 for the Albany ave location poor customer service and manager Courtney make up his own rules. I guess I gotta be Jamaican 2 get decent service !

The branch could use more customer service training, and perhaps some more employees

The staff are very professional and polite. Very fast speedy service

Get wrong part most of the time and unprofessional

No one helped me, I needed help with my car check engine light, they just ignored me and kept attending other customers. Customer service was bad.

If u need car parts quick u should come here. Plus i like to buy new tools for the guys.

Great service

Love auto zone blmf staff is great o have 3 favorite ppl they are always always helpful never to busy always friendly

Long waits in line. Got the impression staff not fully knowledgeable of products available. Employees spend more time in mudane conversation then closing sales and meeting the needs of parties there for service. Compared to other franchise Autozones I wouldnt even rate it.

Employees was rude cussing on the phone and had an attitude

If I can give it negative stars I would. This spot is a joke! 3 people in line, 4 people working. One lady was just at the computer, 1 guy was drumming on the counter with the ladies son, telling him “you have to keep the rhythm, start off slow & build up the beat. Ask your mother there” (That’s how I knew the child behind the counter belonged to the lady on the computer. Another guy was walking around the store texting, & the ONE person that was helping a customer, once he was done walked away. I was in line for 25 minutes-there was only 3 people in line. When I was up next, 3 people walked in & they completely ignored me & the 1 guy took care of them. I said something & they guy was like “I’ll try to be quick sweetheart”. Auto zone needs to go into this store & give their employees proper training. I will NEVER go to this autozone again. I’d prefer to drive an additional 10-15 minutes to another one

Good people. Quite a few parts on hand. They aim to please.

Like to shop for my car parts at AutoZone

My car was acting up today. I knew my battery was old, and it was acting rough. I had some time before my graduate course at UHart. I pulled and met a wonderful young man named James. James is the epitome of a quality employee and a stand up person. When he pulled it the new battery he tested it and showed me that it was fully charged. We went out to the car, in the snow, and opened the hood. It was a sad situation. James immediately saw what needed to be done. (BTW, he was feeling pretty poorly and sniffling ). He took the extra time to help me. He needed to wire brush the whole thing and carefully inched the battery off. He out the new one on and I was on my way, in time for class. Thank you James, for helping me today. God bless. Laura

Great shop. Security for safety. Helpful staff too. I wanted there to be a book I could look up the parts that I needed, but there wasnt which lead to me having to ask them to look it up. Of course they had no issue with that, but it would have been nice to do it on my own. One of the guys actually put in two parts that I bought right on the spot which was very kind. Looking for filters was a little overwhelming because things were in logical order, but regardless one of the members found what I needed quickly. Great place to go.

Very friendly and answered any questions I had!

Prices ok, but could use better help at the counter. Associate transposed the numbers on some rotors & had to come back to exchange after my car was already without front tires. Wasted a friends time & gas.

Bad costermer service, learn how to talk to people over the phone

Poor customer service skills. They just make you not want to come back cause you know you just may get some negativity. Only two people up front manager in back probably doing nothing while his front end is falling apart. Asst mgr running around and one associate. No one was on the floor. The manager must be lazy. He should have been helping out front.

Very convenient very Loco good hours the staff are also helpful very good place and respectable

Service was quick, and they had exactly what I needed.

Every time I go in there is never a bad experience all there employees are helpful with smiles on there faces the only issue you may come across is a long wait because this store is one of the most busiest of them all.

Great customer service, they installed my windshield wipers without issue

Good service 👍

Good fast service nice staff very helpful and knowledgeable

Great store. Good location. Knowledgeable and helpful staff!!

They Always have what I need

It was very good, A employee was very helpful with what i needed.

If it wasnt for the little short Puerto Rican that helped me i would of walked out. The older lightskin jamaican woman about 5ft5 is rude and acts like shes being forced to answer your question

Worse autozone in the state. Disinterested workers, difficult to get service. When I got service the clerk was too distracted by his phone to check ring me up. Ill never go here again.

Not the first time they didint have the parts

Service is good and friendly, store is clean and well stocked.

The sales person was very helpful and i got what i need from the store

Got what I wanted and price wasnt bad

The lady manager was very helpful 😊

Best customer service, well trained staffs

Great candy selection!

Staff doesnt know anything about cars. Google or know before you go

Good Service And Pleasant Staff

Very badly maintained store. Especially parking area is full of trash and debris

Always helpful no complaints here

AutoZone is a great place for shopping automotive needs,. however unfortunately this location is an absolute disappointment

They dont know what theyre doing the store items where theyre not supposed to be at wrong price at the items when you go to cash out its more what they say it is

They have the majority of tools u need an gd customer service..

Customer service here is very bad. My grandmother and I asked for help and the guy said its our car. Wow we just left very rude people .

Not one person that works here was able to help. I needed a hose which I had the original with me but was told no such hose exists.

I will not return to this AutoZone location because the customer service was terrible and the lady behind the counter, which I believe was the manager, was extremely rude.

Always get correct parts

It was bad in line for a long time and there was only one person work smh

Professionalism

On the fence about this one sometimes packed, long lines one helper, dont have the part, dont have what you need, rude, and much more but i will get back to you on it

The staff was very helpful

They dont open at 7:30 am

Well its auto parts but usually fast and friendly

Mark was very helpful!

Easy and fat to shop

Fantastic customer service, representative was honest about the parts I needed versus the extraneous things that wouldnt be helpful.

Great Service...

Great service.

I like AutoZone because you can save money with your AutoZone rewards cards.

Bad managemt

Great customer service

Excellent customer service

Everytime I come here its a long line and customer service sucks!

Everybody so damn slow but hopefully the new manager changes that hes always on point

Cool place to shop

Great customer service

This place always has a line so pack a lunch

You find everything u need

Cool store

Nice place

Slow service six people standing around

Dirty unorganized wouldn’t go back again

They have everything you need for your vehicle repairs, if they dont they always call their other store on Blue Hills Avenue to get it for you, great store