David at Tech Support is AMAZING! My iPhone XR was unresponsive, called Sprint, had no clue, called Apple, had no clue. David worked and worked and figured out the problem and now my iPhone is working! Highly SATISFIED!! & this was not the first time using Tech Support w/ same great results!!
This guy is awesome! He is so helpful and does awesome work. He has worked on devices for my family multiple times and every time he does the best work! We can’t recommend this place enough!!!
Was having an issue transferring an OS from a HDD to an SDD. This company was able to quickly help me over the phone and the problem was resolved.
He did great work, more than we originally thought was going to be needed. He was very fair in his pricing. Great place and will get all my computer and phone repairs in the future.
David was amazing to work with! He was efficient, helpful and was able to fix my cracked iPhone screen and even put on a new screen protector in under 45 minutes. I would highly recommend this shop for your repair needs!
Wow! What a great choice I made bringing my broken phone to Dave. He’s such a respectable and knowledgeable guy. He did a quick and great job and made sure my phone was perfectly fixed before I walked out of the shop. 1000% recommended
Excelent service
Great customer service! Very quick! They fixed my cracked iphone screen very quickly and they did a great job! 10/10 recommend!!
I had an awesome experience at Tech Support! Staff there was very kind and sociable. I enjoyed talking with them about life while they worked on my phone. Staff fixed my phone screen--which had gone black--in good time, and replaced my old battery which would lose life easily. Staff gave me good, honest information about new screen options and their working quality as well. Go there if you have any problems with your phone!
Extremely fast, honest and knowledgeable.. Our iPhone needed a new battery and port, as it was not charging . He replaced the battery and pulled a plug of lint out of the port and said you dont need a new port. He could have easily replaced the port and charged us but was very honest.
I had a wonderful experience. The customer service was exceptional and the work performed to fix my phone screen was beyond satisfactory. The owner was very knowledgeable and passionate about his work and it showed in the results!
Saw good reviews online and decided to give this place a try for a cracked iPhone screen. Went in at not a busy time and was in and out of there in about 20 minutes. The guy who replaced the screen also made sure that it was working properly before I left. Great price, great quality, and great customer service, would definitely come back here.
Worked on my laptop very quickly, explained thoroughly and was generally awesome and helpful. Will definitely come back for all of my needs here! Recommended for all your electronic needs. :)
I came in for an iPhone 4s screen repair and it was done within 45 minutes and at a great price! I visited one other local iPhone repair shop and was not impressed. David did an excellent job repairing my phone and was pleasant and helpful. I would highly recommend coming to him first for any repair services. I hope I dont break my phone again, but if i do, I will see David. Thanks so much!
David be da ese!!! My 6s was stuck in a 10 sec restart loop and he got to the restore screen and took 2 attempts to get it back to factory.defaults.muy bien!!!gracias por todo amigo!!!
This man is beyond helpful. If you are looking for someone good and honest who does incredible work for a fraction of the cost, this is definitely the man you want! Only man I will trust and go to for my repair needs from now on.
David is a very friendly nice guy with respect for his customers. Also, very reasonable prices and answers his customers questions and their needs to the best of his ability. I would recommend this place. Thanks David from Support!!
Too notch work and reasonably priced! Excellent customer service. I highly recommend!!!
The Tech Support guy was very helpful with everything. If you have a phone that needs repair, he understands that it is needed quickly and in an efficient amount of time. He works quickly and diligently and puts his customers first. His prices are also very fair and not outstanding like the apple companies.
Tech Support is outstanding. I have fixed my laptop and iPhone there now, and Dave has had my devices ready within a few hours each time. He also stayed late one night to help me figure out my iPhone back-up problems I was having. Great service at a face pace, and with reasonable prices as well! I highly recommend.
After getting run-around from several other computer repair outfits in the Shenandoah Valley, contacted David by phone and he guided me through the process of replacing my keyboard, suggesting a vendor on eBay and then doing the installation work himself, quickly and while working with my schedule (and all this despite the fact that I had previously managed to obliterate two crucial screw heads in a misguided attempt to do the job myself.)
I could not believe the offensive manor of this man. I walked in and asked for a replacement of my cracked iPhone 6s Plus screen. The man looked at my phone and told me he would not fix it for me because he got a “bad vibe” from me. I barely spoke a few words to him. He told me he only does repairs for people who trust him. I’ve never been to this place. It was the cheapest in town with many 5 star reviews. I would not have walked in the door if i didn’t think it would be trustworthy. But this man was very rude and i felt extremely embarrassed. Would NOT recommend.
Tech Support inc is super reliable and does an impeccable job! My screen was in terrible condition, but I walked in right when they opened and they were happy to help. The best part is the price and how fast it was! Love them and would recommend them to anyone in need of some phone/computer repair.
Geat Place to bring your smart phone or laptop computer....David will take care of you for sure!!!
I was here today and I had David and he was great! He was quick and efficient and he was very friendly! He got it all done in a timely manner while also having a conversation with me. The prices here are very affordable and cheaper than any other place in the area. While come back if ever needed lol. Great place, highly recommend!
Ive been here twice and would recommend to anyone! Reasonable price and timely service! Very professional and helpful. You can tell he really knows what hes doing!
This guy is very welcoming and doesnt insult your intelligence by the knowledge he shares. He catches you up to speed by the issue at hand. I say Dave is a good man let alone a good repairman. Other places and kiosks in the mall are not worth your time. Tech support is the support enough said.
Dave is extremely knowledgeable and personable. He has excellent customer service and his prices are some of the best in the Harrisonburg area. I had my iPhone 5s screen replaced within 20 minutes AND a tempered glass screen protector came along with the repair. He is, hands down, the best place to go for any sort of tech related repairs.
David is a good guy, hes very smart and always gives you the best prices and deals. His shop is very clean and organized. Cheapest and highest quality work and repairs in the area guaranteed. Love this place I will come back time after time without a doubt on my mind.
David is honest and trustworthy. He delivers fast and courteous service and his prices are reasonable. I have tried other gadget repair places in Harrisonburg, and I will only go to Tech Support, now that I have discovered them!
Amazing, to say the very least! If you are looking for a professional and speedy fix, this is the place to go! David fixed my phone in less than an hour and it looked like a brand new phone. I had a screen replacement and a home button repair done for an iPhone 5s and it was priced very reasonably. After getting the phone fixed, I had some minor issues that were caused from the impact of dropping my phone, and he fixed those as well! Not only was the service great, but so were his hours. There was not one other repair shop open within miles at 7:30 on a Saturday night, but he was open and more than ready to help! Great place, HIGHLY recommend it. Bilingual too, if that helps anyone (Spanish).
Never leave reviews before but this guy deserves it I had to get a screen replaced for my iPhone XS Max cheapest in the area, very friendly and very fast. Will be returning when I have anything that needs to be replaced!!!!! Amazing service!!!!!!!
I am legendary for cracking my phones screen, been to many places & I have never had such great service as I did today with this company. Professional & very welcoming. Most time it takes an hour for me to get my phone back, I walked in, had it done within 10 minutes, and left. Not only was the guy awesome, but now I have a reliable place I can go to for the next time I crack my screen!!
This is the only place I will come to get my phone fixed. Great customer service, the man working there was so friendly and talked to me the whole time I was inside, and he was efficient and so helpful. They have great prices and lots of options for fixing your phone. Another bonus is that they sell phone cases for a very discounted price. This company goes the extra mile. The store is professional and clean as well. I am 100% coming back here.
David Omar Ramirez was an amazing find! He runs his business VERY professionally! He goes above and beyond to help his clients. He is very knowledgeable and personable. He helped me very much with my computer issues. No question was too small for me to ask. He is reasonably priced and I highly recommend him.
David was a great help! The service was quick and a good experience. I had trouble finding a place for a decent price and a fast fix until I found tech support and met David! I highly recommend going to tech support before any other repair place!
Took my phone in and it was fixed in 30 mins! Great job!!! Will come back! Great service!
My laptop fell off of my 5 foot high dorm room bed last year and the screen shattered. I panicked and immediately brought it to David. He was great and offered a very fair price to fix it for me. He kept me updated and did the job very quickly and I have never had an issue with the screen since. He even offered some advice about some error messages popping up on my desktop. Very personable and genuinely cared about helping me out! I send all my friends to him.Highly recommend!
I would highly recommend Omars for anyone in need of computer repair. David is extremely professional, knowledgeable, and friendly. I brought my laptop in to get the fan repaired, and he also fixed my mouse pad free of charge. He was great at explaining and documenting exactly what was wrong and what he did to fix it. The price was very reasonable and its great to be able to support a small business!
Awesome, awesome place! My phone had water damage and although it was beyond repair, Dave took the time to go through different options with me-- he was super helpful and I could tell he was giving me advice based what was best for me, not what made the most money for him. I have no skills with technology so being able to ask questions knowing that I was getting genuine, honest answers was super helpful!I went back there yesterday to get my phone screen fixed and he did an amazing job! I had already replaced my cracked phone screen at another iPhone repair store and the screen became defective-- touch screen was not working at all! So I went to Tech Support instead to get it replaced and my phone was fixed roughly 30-45 min and the screen I got is such great quality! They also have a warranty so that if my screen goes berserk, I can have them replace it again (unlike the previous place I original got my screen fixed). It really helped that he was able to fix it on the spot since I heavily rely on my phone. Definitely recommend-- super helpful, reliable and the cheapest option I found in Harrisonburg. 👌🏽
My phone port for charging was dead and the battery wouldnt hold any charge. The man working there was professional and friendly. He assessed the problem and told me hed do some research to make sure that he could take care of the problem himself and give me a call. He called me that very afternoon and ordered the part as soon as Id given my permission. He called me as soon as the part came in and I was able to drop my phone off for an hour, go for a run with my sister-in-law, come back and pick it up. His repair charge was completely reasonable and I havent had any trouble with my phone since. I would highly recommend this shop!
This is an excellent place to go if you are in need of computer repair. When I brought my computer to David he went far above and what I expected. He explained every step of what he was doing in detail and gave reasons as to why he would perform certain sweeps. Not only that but he also cleaned out my computer fan and installed google chrome on my computer all free of any additional charges. I highly recommend this place for any kind of computer repair or virus removal
Every time I take something here I always have a great experience! Theyve fixed my phone on multiple occasions and my sisters computer. You will not get the arrogant, know it all attitude that IT people usually have and this is why I will keep going back. I always walk out of there happy.
I definitely recommend Tech Support Inc.!! I came in with a cracked iphone front screen, and left within 20 minutes with a brand new one. The service was great, David is very knowledgeable and experienced with this field. I had a very positive experience and recommend this to anyone who is looking for a quick, affordable and welcoming approach to a tech fix.
First of all finding Tech support was very easy and when i got there the service from David was amazing! Very professional and super super fast i was in and out with my phone in no time! Id recommend Tech Support to absolutely anybody who needs any help at all with their devices.
Great guys. Theyre nice, quick and fairly priced. I had my screen replaced on my samsung galaxy tablet and it works perfectly. I was even able to bring in a replacement screen I found for a decent price online and have them use it, bringing down the price a bit.
I had issues with my iPhone screen and battery. He changed the screen and battery with no problems. I suggest going here if you have computer or other electronic problems, because he does it with care and puts good quality screen and other parts. He put a new screen and a free screen protector. He also gave me a discount on the battery. If I have other issues with my phone or computer, I will go to this place again.
Great place, Dave was super friendly, and knowledgeable about what he was doing, I hope I dont have phone trouble again, but if I do I know where to go,
This is what all tech repair should be. David is fast, friendly, and professional. He doesnt just do phones, he is also very knowledgeable about computers in general. I brought in my computer and he diagnosed and fixed the problems with it the same day my parts arrived. I highly recommend everyone here for any tech problems they have. Excellent service, reasonable prices, and quick responses.
Wonderful, absolutely wonderful work. I never leave here displeased. Will continue to come back whenever I need assistance. THANKS!!
Fantastic!!! just stopped in off the street to see if I could get the now cracked screen on my 5c replaced. I was greeted very kindly and professionally, he said it would be no problem, have seat and would only take about 30 minutes.Wow I dont think it took him that long. I requested some of his business card to take back to the office,Very please with the results.
David Omar Rodriguez, is a unique find in the burg, a diamond in the ruff so to speak, great personality but above all else a very bright individual with knowledge abound. His IT skills are above the norm, truly appreciated all the help and guidance offered during my time with him, anyone looking for a computer repair service in the burg should definitely not overlook this elite professional, it is well worth the time and money to allow David to take care of all your IT needs.
Very professional, perceptive, and fast! I brought in my mothers laptop after she had been scammed. David was able to look at it over my lunch break to make sure it was safe for her to use again. He also gave advice on steps to take to make it more secure in the future, and not once did I feel like he was being condescending or judgmental.Will definitely recommend to others.
David was very friendly. He replace my iPhone 5c screen in a matter of minutes and gave me a discount! Hes the most affordable repair shop in town. If youre having phone issues go see David!Thanks!-ST
I took my phone in to get the port fixed. I walked in 30 minutes before closing time and Dave still greeted me with a smile on his face. He proceeded to fix my phone right in front of me and we talked the entire 20 minutes. He did a great job and I walked out with my phone fixed. He even told me he would package the repairs that still need to happen on my phone when the time comes.100% reccommend
I just got my iPhone 5c screen replaced after it popped out and the screen cracked. It was a few dollars cheaper here than at gadget town and for a broke college student, every dollar counts. their office was very clean and they were extremely friendly. I stayed there while he was repairing my phone and he was extremely friendly and talked to me the whole time while he fixed it in front of me. I would definitely come back for any future tech needs!
My phone stopped charging because all the charging teeth were messed up and I needed it replaced. I went to Tech Support and they were able to fix it and get me my phone back within the hour! They were very fast and convenient! I will definitely be going back there when my phone decides it doesnt like me again.
Highly recommend this place! I took my laptop there with a broken screen and the day the new screen came in, it was all fixed. The service was great, and the price was very affordable. Thank you Dave!
Friendly. A good environment to be in while you wait .The owner Dave is agood and friendly person..
Best place in Virginia to get your phone fixed. I dropped it off on a Saturday and he had the shattered screen fixed before I even got home. High quality screen and excellent job. I would recommend this man to anyone.
Fixed my phone very quickly and had great conversations the whole time. Quality work and definitely goes out of the way for customers benefits. Great experience.
I brought my iPhone5s and they fixed it up in about 40 min. The two guys there were very nice and funny. They gave me a $5 discount for being a jmu student too! 100% recommend!
Fixed my iphone screen completely and everything is working like brand new! Also had good conversation the entire time my phone was being fixed. I will be recommending Tech Support to all my friends!
David really knows his stuff!! Repaired my iPhone 6+ screen in 20 minutes on the spot even though I came a few minutes before closing. Thanks again David and keep up the good work!
Excellent service. Took us early and gave us quick service! Also very nice people so you walk away feeling good about helping a local establishment!
David was so very helpful and polite. Fixed my phone under 30 minutes, amazing job. Will return again here if needed. Very pleased with his work.
Outstanding customer service. Very reliable and professional repair. Very friendly and informative representative, definitely coming back if I need any repairs
Great experience! Offers cheaper repairs, is extremely fast/efficieny, and super friendly! Will definitely come again for future repairs for iPhone or Mac
Nice service! I had a problem with my Ipad 3 and they fixed it. Now it looks like brand new. I recommend their services to everyone who wants a major minor fix.
A fantastic iPhone 5 screen replacement completed faster than I ever imagined and at a great price! I could not believe how fast it was and it looks great.Thanks!!
I had a WONDERFUL experience working with David! He was extremely helpful when I messed up my hard drive and was very patient throughout the entire process of data recovery (which thankfully worked). I was very impressed and would definitely recommend Tech Support for anyone in the Harrisonburg area!
Installed a clean windows onto my computer in one business day, and has a 10% discount for JMU students. David was very respectful and helpful and was definitely great to work with. I would not hesitate to go again
Worst Experience Ever!Tech Support did not treat me right as a customer. After fixing my Samsung Galaxy S6, everything was well up until my phone broke again. The part that he used to fix my damaged phone was used and not in new condition. This is the reason why It broke so quickly. Even after all of that, David refused to fix it again even though I had guarantee. David was unprofessional too. He doesnt explain whats covered by the guarantee and whats not either. This was a bad experience. I will never go back to Tech Support ever again.
This man is a confident and helpful person, I had taken my computer that was acting very slow and could not figure out why well I took him to Omars, he told me what he was going to do and would contact me if he needed anything else he would contact me, well I left my laptop with him and he did his works on it, a bout a few hours after that he called me and told me he figured out the problem, my hard-drive needed to be replaced and had looked up the number of the hard-drive and called Toshiba and found out that my computer was still under a warranty ( even if it only had like two days left) Well he kept all communication with me and I did not even pay what he said to me, he only charged me for the diagnostic and I ended up sending my computer off to get a new hard-drive and paid only for the shipping, this Man was very nice and I would recommend him to others I know that might need computer help.If anyone is looking for a computer repair person this man is one to trust... I know one thing, if I have any other problems in the future I am going right back to him. He was very helpful and worked with me... I am 100% happy and satisfied over this. Thank you Omars...
Omar replaced a shattered screen on my iphone. I am very pleased with the result. I walked into the store, and about 20 minutes later I walked out with a phone that looks and works like new. He provided very personalized & polite service.
He does amazing work and stands behind it plus hes kind and helpful whenever you have questions
These people know how to get computer bugs out and not expensive either.
Great guy and wasnt that expensive at all. I shattered my laptop and he banged it out in about 4 days. Great service and the product is probably better than before.
I would never ever go to this place again. Went to get a phone fixed and he did it the first time at a reasonable price. The first time he even messed it up and refixed it. I was in there for an hour and a half and they said it would take 20 minutes. Told me that if i came in up to a month after that he would fix it free of charge. They never explained anything about drops and water damage the first time I came in. Went in this week and he would not fix it and had no respect for me as the customer and would not listen to a single thing I said. Not worth spending money for even if its a cheaper price. Employees are rude to you and will not live up to their promises. Owner basically yelled at me and told me I was acting like a 2 year old because I wanted him to fix my phone after he messed it up the first time. Would go to any other place. They were rude and the worst place I have ever been to. I have never felt more mistreated by a company who wont listen to me and continues to yell at me. My hatred for this place is through the roof.
Mr. David is the awesome guy. He is there always to help you! I had problems with my Ipad and Iphone several times and he fixed them accordingly. I really recommend to everyone his services! You will be satisfied by his professionalism and help!
I had a laptop that needed a screen replaced. After hearing from a couple other vendors that replacing it would exceed the value of my computer, I was referred to David at tech support. He repaired the computer quickly and at a far lower cost than I had anticipated. David is on top of his game and cares about his customers!
Got my iphone 5s fixed here. Now it is in perfect condition. It was fast and great customer service. Highly recommended!
This place was very small and personal. The service was excellent!! I HIGHLY recommend having your device repaired here; service was fast, and professional, workers were knowledgable and friendly. This experience was everything wanted.
Fast and easy. My phone looks amazing! I highly recommend Tech Support
Best place in town, if you want your iPhone repaired the right way come here! Very professional technician! Great service.
I just had my iPhone 5s screen fixed by David at Tech Support Inc. Being a broke JMU college student, I wasnt trying to spend too much, however I still wanted a good quality screen replacement. At Tech Support Inc., I got a GREAT deal and David even showed me how durable the screen was by testing it out against hard wood right in front of me! He fixed it in less than 20 minutes, and it looks brand new. He has a wide selection of Otter Boxes, and I got one for an unbeatable price. Tech Support Inc. is cheapest yet best quality fix for iPhone screen repairs in Harrisonburg, also they are open until 8pm so I was able to go after class! I could not be more satisfied with the results.
Working with David has by far been my best experience with any sort of technical support so far.I’ve brought my Macbook Pro to him for three different issues over the past few months, and each time he fixed the issue and completed the repair within less than 24 hours of me dropping the laptop off at his shop. Many independent tech support shops can be sketchy or overcharge clients, but David’s prices are completely reasonable and he will ensure that you understand what you are being charged for and why. Both his prices and his speed of service are considerably better than alternative options in Harrisonburg, and he will lay out all possible options for your repair so that you can choose what’s best for you.Additionally, after dropping my laptop off I received texts informing me about the status of my repair and when it was ready for pick-up. David really cares about his customers and during my visits to his shop I saw other clients receiving the same sort of helpful, positive attitude from him. I would recommend Tech Support Inc. to anyone who wishes to receive the best solution for their technology troubleshooting.
Highly knowledgeable professional service. Excellent customer relationships. Available 7 days a week and you could not ask for more.
Highly recommend! Iphone 6 with water damage was left with limited options! Instead of paying FULL retail price for a phone BC of phone contract/upgrade/ins. Ended up taking my phone here! SAVED ME HUGE!! Fixed my phone like new, didnt have to pay 6-800, activate an old phone (which is generally followed with a list of its own issues) or deal with unnecessary carrier charges!! From now on Ill be taking my devices here!!
I had a cracked screen on an iPhone 5s and the owner replaced it in 20 minutes. My phone looks brand new and works just as well as before I cracked it. I would definitely refer this business to anybody that is having phone or computer problems because the owner does great work and does not charge as much as other places in Harrisonburg.
Great service at a great price! Highly recommend
Quick and Easy, way better than the Apple Store! Highly recommend because its close to JMUs campus and was easily accessed
Dave gave fast, courteous service. Same day, done in less than an hour. Very helpful. Would happily send any friend there for their iphone/ipad repair needs!
Great service! Didnt think the hinge on my laptop was fixable because Lenovo doesnt carry the parts anymore, but David was able to glue it in place and it works perfectly.
Very helpful gentleman. Fixed the cracked screen in a few minutes. Reasonably priced.
Best place I have ever got my iphone fixed at. They have the best parts and dont charge you as much. I really recommend getting your iphone fixed here.
I would highly recommend David for iPhone, Android and computer repair. I took my iMac to have a SSD home drive installed and he was prompt, professional and courteous. Hes also bilingual (English & Spanish)!
Amazing service and cheapest prices around Harrisonburg for a busted phone. Super nice, super quick, highly recommend!!!
Customer service is great. Provided the estimate first so thete were no surprises. Fixed my laptop ahead of schedule. Reccommend Dave and his company if you want top notch tech service.
I had problems getting my custom-built computer to post. I had tried troubleshooting as much as I could and the problem still eluded me. I took it to David at Tech Support inc in Harrisonburg after a quick Google search and saw that it was highly rated. Right away, I knew that David was an experienced professional with great customer service; and I had come to the right place. I dropped my computer off, and told him what I thought might be wrong with it. Within two hours, David called me back saying my computer was running was posting. He even did some additional diagnostics to gauge whether or not my custom-build was stable. I will be referring everybody that comes to me with a computer/phone/tablet issue directly to David. 10/10 one of the best, nicest technicians in the area.