Savannah and Amanda could not have been more personable or helpful! They made the process easy especially being out of state. Quick and efficient! Thank you!
Courtney and her staff are always so helpful and quick to respond whenever I call or email. Always professional on the phone and in person. I highly recommend them!
Savannah is an awesome agent. When we first signed up she was transparent and honest about the best rates and now 6 months in- she’s been the best agent we could ask for! I am so glad we chose State Farm and got matched with such a great group!
I have carried State Farm for a number of years for personal articles, recently my wife and I were outside working and when we got done she looked down and the main diamond and a smaller one had fallen out of her engagement ring. I called the office the next day and they told me everything I would have to do. The whole process was really simple, got an estimate for repair, submitted it, and had the money to get her ring fixed in less than a week! The entire process was extremely painless! I would definitely recommend anyone to use state farm and this office! Thanks again!
We have been dealing with this State Farm location for 20+ years. Courtneys team has always been friendly and helpful. Amanda Green is who we typically deal with and she is awesome. My wife and I have home, auto, and life insurance here. No one can compare price wise with State Farms multi-policy discount. I highly recommend this State Farm location.
A great friend of mine suggested I talk to his wife, Savannah, about possibly lowering my car insurance, as well as motorcycle and a few others. The entire process of switching from one company to State Farm was extremely quick and simple! Not to mention Savannah was able to cut my monthly payment almost in half on both my car and motorcycle policy! Very friendly and professional staff! I recommend them to everyone looking for insurance!
Couldn’t have been faster or easier to get great coverage for my son’s apartment near JMU.
Melody is always fantastic to work with! Super responsive, follows through, and very friendly. I’ve never had a bad experience.
Melody is an Amazing person! She is one of the best Clint/ State Farm representative I have ever come across in any Car insurance Company.Thank you Melody!❤️
Have worked with Melody one several occasions the past month for different reason. Always responsive and just wonderful to work with. Easy to talk to, down to earth friendly people. Im very happy that I chose State Farm for my insurance needs.
I love the ladies that work here. They take wonderful care of me!
I have never failed to have a positive, professional experience with this agency. They are always prompt in answering questions or in making changes to my coverage.
Always friendly, courteous, and knowledgeable! Have been a pleasure in helping me with every question, problem and vehicle i have had! Absolutely pleased to be with them.
Great customer service. Melody and Savannah are the best!
Savannah is always very polite & provides excellent customer service! I highly recommend Courtneys office!
I have been insured thru this office for around ten years now and I have never had any issue with them . They have always been on my side 110 percent and worked with me when I have been late on making a payment. I would recommend them to anyone looking for a new insurer.
Melody was very knowlegeable, helpful, and friendly. I have the same experiences each time I work with personnel at Courtney Teague State Farm.
This agency is amazing. They help on every way possible. Customer service is outstanding. These ladies know their stuff.Thanks to them everything is covered.
Courtney, Amanda(s) Melody and all the others at State Farm, made the hit & run damage claim to my car, easy to file on line, spoke to a live person in claims, after that the FU each step of the way was seamless. Been dealing with Courtney Teague & Co for years.
Courtney and Melody and the rest of the team are always responsive, professional, and eager to help. Highly recommend!
Savannah was a pleasure to work with on a renters policy for my daughter.
I’ve been insured by State Farm and specifically, Courtney and her team, for my entire driving career. Almost 21yrs now. I’ve had 5 claims in those years, and every time, things have been handled and taken care of super fast and extremely smoothly. Courtney and all of her agents, are very knowledgeable, courteous, friendly, and do whatever they possibly can to help you out. They treat you like family. In the insurance world, thats unheard of. I’ve sent friends of mine to them, who wound up switching from someone else, and they stay as well, once they see how great they are. I’ve spoken to many people people about who they’re insured with, and the stories I’ve heard, I’m glad I’m with Courtney, her people, and State Farm in general. I’d recommend them to any- and everyone!
Sides with their own clients, lies about whose fault it was. Lets the other families struggling to fix up their vehicle on their own after their client didnt see the other vehicle and literally drove into them.
She was very friendly and extremely helpful. I would recommend her to everyone I know
I have been with this company for almost 30 years. They are always professional and prompt!
Courtney and her team are very knowledgable, positive, and personable. They genuinely want to help; I have never felt like just a number. My family has been with Courtneys agency for many years. I highly recommend Courtney and her team!
Courtney and the entire team are always helpful and upbeat. It is evident they all do their very best for customers. We are very long time policyholders and expect to be for a long time to come.
Submitted an emergency roadside bill and got a reimbursement check sent out SAME day! Thanks Courtney & staff for always being on top of things/helpful when needed!
I do not recommend they are not professional at all. Had an argument with Amanda Green she pretty much did not want to deal with me.
I like the price and service from State Farm Auto Insurance.They provide good coverage at a reasonable cost.The cost was made even better by adding safe-driver discounts. !Dealing with customer service has been a delight. Great response time and very knowledgeable.-Excellent customer service!- Excellent pricing
Very seamless addition of another policy for our sons first purchased vehicle. The customer service representative Mary Beth was very helpful in getting this policy in place quickly.
Courtneys office, and Courtney herself, work hard to ensure that everything you need is taken care of. They provide excellent customer service with quick responses to questions.
A great office to work with, everyone in the office provides great customer service and they do an amazing job explaining everything!
I really enjoy having insurance here they are always very nice and super helpful
Courtney, Brock and the whole team are a pleasure to work with. We started out having our homeowners insurance with them, and have since moved other insurance to them, and now have home owners, car, motorcycle and life insurance all through them. What sets them apart is the service and that they really do everything they can to make getting insurance as hassle free as possible.The first time I went to meet with them, I had my son with me who was a few months old. He started getting fussy and I needed to feed him. One of the agents who I wasnt even working with offered me her office so that I could nurse him, and then when I was done, we went back to going over the nuances of the different types of insurance (first time home owner, so I need a lot of explaining).My husband works standard business hours in Staunton, so Brock came by our house one evening to go over our policies with both of us and to have him sign. Similarly, when we needed to get checked out by a nurse for our life insurance, someone came out to our house one evening to do everything.Brock has been very accessible since weve had insurance through them. Whether its been asking to change the date the insurance payment comes out, or having a question about how something we are doing would affect our insurance, I shoot him an email and always hear back within a few hours.Thanks for all you do!
Everyone in this office is absolutely outstanding. Courteous, professional, extremely competent, responsive and they go out of their way to find you discounts without even asking. Claims are handled promptly and generously with no gotchas or unreasonable premium increases. Business can almost always be done (adding cars, processing claims, requesting prices, etc.) via email with no time-consuming requirements of an office visit (we live in Luray so that is so greatly appreciated.) No sneaky surprise visits (strange men lurking in your yard with a clipboard taking photos of your home) with representatives trying to find excuses to raise your premiums and not pay claims (this actually happened to me with another company.) They provide a level of service that just doesnt exist most of the time anymore. I wish they did more than just insurance!!
They keep me covered!
I have worked with Courtney and her team for several years. They pay special attention to you when it counts. Thank you very much
So helpful and responsive! Great service with Courtney Teague’s State Farm office!
Always ready to help. Knowledge and expertise.
I have been with Courtneys office since I started driving almost 20 years ago and no matter what, they always treat you like your concern is the most important and take the time to walk you through everything step-by-step because they want to make sure you understand everything as well. Top notch people and Courtney is AMAZING!!!
Courtney and her team are exceptional. They are extremely knowledgeable and will ensure that all your concerns are answered.
Courtney has been my real estate agent since I was in college more than 20 years ago. She is extremely knowledgeable and customer-service oriented. Her staff members are well-trained and extremely responsive!
State farm ins. Expensive in comparison to some others. If you have the money you can get a great policy.
My husband and I have multiple accounts with Courtney and have always found her and her staff to be professional, courteous, and efficient with our insurance needs.
Courtney Teague State Farm is by FAR the best insurance agency Ive ever worked with. Both Courtney and her team are very friendly and helpful. I trust them 100% with all my insurance needs.
I have several policies with them and have always had professional, helpful and timely service with a personal touch.
Horrible experience - do not ever ever ever let them have access to your account for auto pay because they will continue to bill you. Cancelled in November, they are still auto deducting payments as of May. When I call them, I get long stories about how their system works and their computers, no apologies, no remedies, just excuses. I am so completely frustrated with this company that I can barely express it without cursing.
I have had insurance with Courtney forever! You couldnt ask for a more knowledgeable agent and her staff as well. If you are looking for new insurance give them a call!
I have been a client since I moved to the Harrisonburg area 16 years ago. We have all of our policies with Mrs Teaques office. Their customer service is top of the line!! I would highly recommend them!
Always helpful!!
Statefarm and Courtney Teague are wonderful to work with. They are prompt and the staff is wonderful.
Courtneys office has the best customer service!! Very knowledgeable and friendly!
Always awesome - very helpful and understanding !!
I have been with state farm for several years and Ive always gotten unremarkable service. Even when my fiancé was getting his ingrown nails taken care of and my blood sugar dropped in the office next door I went to state farm office and took some candy out of the sweets bowl and they didnt mind cause like a good neighbor state farm is there.
Great customer service and very friendly !
I am left with a feeling that they have my back. Thank you
Always friendly, fast, and courteous service. Working with Brock and Courtney is a pleasure!
Savannah was great!!!