Quick and easy pickup from the online store. Product matched pictures and description. Would buy from them again.

Shipped my auctioned items to someone else over the holiday season. These were meant to be a gift for a friend suffering during this pandemic, and I was unable to provide. Was in contact with customer support for nearly 2 months, and was never able to get my product from whomever it was that they shipped to (dont really understand why). However, they were communicative and issued me a refund, though I dont understand why I could never get my books, or why the individual who did receive my order never returned it.

It’s a company built upon fear and intimidation. Considering google gives them a $10k a month allowance so they can “write” their own advertising, this review will not last long. However it will be posted and reposted on other outlets! As my employees disclosed to me that I was being “set up” my hr specialist replied “we cannot dictate what other employees discuss amongst themselves!” And as I made multiple phone calls to Goodwill industries International only to be told that they do not get involved in store level operations. I felt it necessary to show why I lost my job. The very next year everyone in those executive management chairs started counting out those new pay raises as direct spending on clients went from $73,000 to a mere $17,000...... all because the “piece count” legislation expired and the clients couldn’t be exploited for $2 an hour any longer! But yet they are so proud that now those 22 clients make $9 / hr! See what kind of life you can expect making $9 an hour from an organization committed to help people with learning disabilities become more self sufficient! Those top level executives typically come with a degree of higher education of at least a bachelors with most requiring a masters which might help explain a 16% salary increase..... a person won’t see many degrees taking up space on the walls of the folks who have been awarded salaries of almost $200k a year! Next closest 501c3 in our area in regard to revenue is reach charter cyber school and they have 1 top paid executive making over $125,000. Central PA food bank does over $92 million and they have 0 employees making over $100k. Goodwill Keystone has at least 5 making upwards of $195k and boasting a direct spending on clients of $17,800.....about $8,000 less than the raises they celebrated after unloading a bunch of people!

This is no longer a thrift store. It houses the offices for Goodwill. Receptionist is very nice.

My favorite place EVER. The Ephrata Pa.Location

If I could give 0 stars I would. This store is run by a rude incompetent manager by the name of seth. Mr. Seth and his staff certainly do not run a tidy ship. Items I had paid for 8 days prior were lost or stolen by an employee. Failed to contact me and did not even know how to process a refund. Extremely upset over the lack of professionalism. Dont waste your time here its just not worth the headache.

Great value on second-hand appliances