This is a great store. The staff are so nice and when the phone I wanted was out of stock they had a person from another store simply drive one over right away. No hassle, no fuss, good selection. Really friendly young staff who set the standard for great customer service!
Went there and bought a phone and told the sales person I want a phone with 128 gb and 5g they sold me one with 64 gb.I was in a hurry and checked it out later. Too late they screw you in that store. Dont go there.
The truth in this store I do not know how I know the service I can only say that I go because ups take my packages to this store because they always left me at home they lost me or they did not bring them to me and I preferred that they take them to me to this store and when it arrives they send me a notification that it is ready to lift it and so I no longer have problems
Do to having issue with customer service 611 we came to Hanover park store. The 2 guys working were great and helped me in a matter of minutes. It was great for someone to know there job and be able to help me quick and fast. Thank u again guys
Sandra was the best customer service associate I’ve ever encountered out of all my years of being with boost and coming inside of stores. She took her time & was very patient & helpful it took her two hours to fix my phone & reset it she never gave up & kept trying!!! she deserves a raise!
Bri and Sandra were amazing g. They helped me with all my questions and helped with transferring all my information. VERY RECOMMENDED
Today I had spent time struggling to get through to customer service on the phone so I reached out to the store to see if they may be able to help. Sandra was very nice and helpful and knew right away what my issue was. She did have to still get something from customer service but she handled it on her end and the issue was resolved in less time than when I was sitting trying to get through on my own earlier. When you get someone who knows what they’re doing and is timely and personable, its always a breath of fresh air!
Theyre always amazing! Thank you for your help Karen and service
Absolutely the best service always! I never go to any location this onr is #1
Sandra and free okay but it says ere really great they held to me with everything they say they helped me get this going they are the best and I got my number back thats why I always come to the store cuz they always helped me out so much
I walked in because I had an issue with my device. I was very impressed at how Sonia was able to fix the issue. She took the time to explain what she did and took the time to write it down for me step by step. I highly recommend this location ! 😃
Good service thankyou
Very good service thanks for all your help today
You advertise additional lines with a extra phone for 10.00! Then you go in even when it says on the wall in their store that have it still going. Then charge you 20 for a phone and then even though your existing customer whos never missed one bill their gonna charge you a activation fee. So 106 over 36 that I was quoted the night before by tgeir store manager. I ended up going to bloomingdale store at Stratford and Best Buy who both offered it for 36 out the door. Thanks for nothing Hanover Park and I hope everyone just drives to the next town for actual advertisement that is as you read it
👍
Good service
Great service
They were AMAZING and fixed the problem that I had with the service and device. They solved the problem quickly and effectively.
Very good for me and you. With a great welcoming 😊 fast and great service. Keep up the great work. The store has great lighting and clean as well.
Satisfied with the transfer of my data. Thank you
RAUL WAS VERY HELPFUL AND GAVE SOME VERY HELPFUL INFORMATION, HE SPENT TIME WITH ME, AND WAS THE ONLY STORE TODAY THE 20TH OF AUG I COULD REACH BY PHONE. OF ALL MOBILE COMPANIES BOOST HAS BEEN THE BEST IN ALL AREAS OF SERVICE. CONGRATULATIONS!!!!
Excellent customer service from Sandra! She explained everything very clearly and worked to get me the best price possible. And when there was a problem with transferring my old number to my new Boost phone, she got it all straightened out. Very satisfied.
Thanks Raul for your help
Representative was very helpful. I visited three other boost mobile in the same area and shes the only one who took time out to help with my issue and get me back mobile. Thank you very much Sandra.
Been a customer for almost a year now. I can honestly say I LOVE the service. Everyone is always friendly and VERY helpful. The first thing I noticed was the fact that as soon as I walk in Im greeted by all the staff. I highly recommend this place. Compared to other boost mobile stores they actually take the time to help. 👍👍👍😊
The best boost mobile in town! Been going here for years and have never been let down. The whole team has great customer service and is always willing to help to make you happy.😀
Sophia and Ivonne were very helpful. If you need help go to them they are very helpful like I said and will work with you if something doesnt work out, they will try there best to find a solution. Also very patient. This store is to me the best customer service I have ever experienced
Robert was very helpful in bringing back my deleted pictures on my phone, while patiently waiting as I decided on which one to bring back, explaining step-by-step. thank you would reccomend to vsit this store
Going into a mobile phone store is not one of my favorite things to do. I have to say, every experience I have had with this particular Boost store has been fantastic. The people in there are knowledgeable, friendly, honest, and have a great attitude. I cant recommend the actual boost mobile service to anyone. (It works fine for me, especially for the price) However, I would recommend this store any day. Much better experience than going into one of the big vendors stores where you wait and wait and wait, just to have someone try to get as much money out of you as possible. All they care about is increasing the ARPU!
Thank you Adrian for everything you helped me big time and you helped me a lot finding my contacts. Thank you very much best guy!
Customer service in this location is always the best! and they also take their time to explain everything to you, thank you karen for helping me update my phone and my apps now my phone is working like brand new
I came in here to pay my bill from a different carrier, but instead I switched to boost and received a FREE LG Phone which is better than the one I had. Sonia helped me transfer contacts and helped me reset passwords to my accounts. I would recommend this place to anyone 😀
Raul was extremely helpful and loaded all my contacts very promptly! Great customer service!!!!
I came in for an upgrade and Sonia was a great help. I didnt know my email password and she helped me reset it. Everyone here is VERY nice! :)
Came in today with a shattered phone and tight on cash Orlando helped me leave with a phone and transferred all my information with ease could really tell he cares for his customers and that means a lot as a customer for over two years !!!! 10/10 customer service I will be back and refer this establishment to my piers
I came in today with an old Kyocera and ended up leaving with a New Galaxy S8! Sonia explained everything in the most simple way and created an email for me. Great customer service!
My daughter and I went to this store today and Sandra was so helpful and knowledgeable about the services, my daughter walked out with her new IPhone8 plus phone,thank you Sandra for your patience!
Thank you for the best servicio Karen
Great place had the apourtunuty to meet Karen.she helped me out a lot I called customer service over the phone and they were no help at all,Karen was able to resolve my problem in minutes she gave me a quality service and I left the store in a better mood that i went in.
Karen was great ! help me transfer and I was able to keep my same number thank you Im very happy with service
Always great service!!
Every time I come to this store they always treat me so good and give me the best deals. Sonia is such a sweetheart thanks love
Karen was helpful! I switch over and she helped set up my new device I love my new Max XL
Sonia was awesome. She made switching very easy and joyful. Glad I made the change :)
I have been coming to this store for years, that i am considering switching my parents over only because the customer service is exceptional !
Jackie was very helpful!She forced me to post. They never answer any calls and the customer service is trash.
Sandra is always very helpful!
One of the best customer service ever received in long time..... what a delightful experience !! Sandra and Ivonne u re such a good ambassador of boost mobile.
The service was excellent, I was able to walk out with a brand new device in a short amount of time thank you!
We líked the service because it has good prices and great deals. (Go with ivonne)
Went to see Sonia had a problem with my blue tooth connecting to my car and she solved the problem with an explanation of what was wrong. Highly recommend this location because any past problem or question the managers and employees have helped and made a difference.
Says they open at 9 and I had to wait for 30mins for someone to open up... Called and supposedly they were in a meeting... Well you guys should have at least posted a sign so people wouldnt have to wait or change your opening time!
Ive been a customer here for approximately eight years and the place has excellent service the women are great here and they take care of me no matter what they always find a solution
Great service thank you karen ! Everything was done fast
Sonia was a real big help with transferring my contacts and photos. I would recommend this place and would definitely come back in the future 😁
Great service and staff too!
Sandra Great customer service saved my life 😭😻😘
I got a good service
Great costumer service got the best deal by the manager she was a great help
Firt time stopping in this location and karen was very helpful ! Will be back
Very happy with my service at boost they have great dealsThanks Boost!!!
Sandra is absolutely the best Ive seen. Made my day.
She was more helpful!!!! Thank you very much Sandra😀
Sandra helps me out with insurance for my phone.
Very happy results for her assistance. Nayeli customer service assistance
Very nice and great customer service.
Sandra was very helpful excellent service.
Quick and easy. Sonia helped out a lot.
Perfect service Ruby C.!!! Way to go I would hire you!!
Jackie got a good service come to the store in this location !!!
Sandra always provides expetional service
The service was exelent super nice
Terrible spam marketing by this place. Sends long text messages from Karen asking to stop in for discounts. IM IN TEXAS, ARE YOU SERIOUS?! Ive never been a boost mobile customer, no idea how they got my number. Shady business practices all around.
Jackie was very knowledge about the service and phones
Very helpful and efficient.
Awesome costumer service
Sonia as awesome in and out
Excellent service extremely helpful
Interesting store
Karen good
Wonderful service
Great service
Very good service
Bad experience the day I went to that store they do not explain you in detail and they charge you up to the laughter they need more trained people.
They always give you the best service !! Thank you Miss Karen your service 100%
Very good service
Great service thanks!
Always very kind
Excellent service
Thank you very much for your great work, very kind, your help was very valuable and helpful.
Always great service
Service is great
It was a good service thanks.
The best service
Very happy with the service always
Karen gave me a better promotion and I took a phone from the one I was looking for! I loved the service
They gave me a great discount to grab a new phone for my son! And I am always very kind and have a lot of passion
The phones are good, but there is a bit of a terror, but the signal is fine
Thanks for your service. They fixed my phone.
Very good service always thanks Orlando