PC runs really smooth and setup was simple. Customer support is top notch with answering any questions and super helpful! I ended up upgrading from a 3080 to a 3080ti because they had one in stock sooner! I ordered this pc and received it ready to run in less than a month, with a 3080ti!!!Thanks Lyte 🤙🏼
Was very impressed! I ordered a pc from them without a graphics card, and asked for a few upgrades like a better motherboard and better RAM, they made it super simple to get the exact parts I wanted without to much extra cost, The PC also shipped next day and arrived by the end of the week in perfect condition. I would highly recommend this company. I’m not going to lie I was a little concerned reading some reviews after I had ordered the PC but my experience with this company is been nothing but good and I would highly recommend them if your wanting to get into PC gaming. No one is asking me to write this review I just wanted to share my experiences to hopefully clear the air for people who might have some doubts.
Easy shopping experience. Long wait time but that was related to the global pandemic and not their service. Customer service replied quickly with solutions and alternatives to get my machine finished and shipped.
Waited 8 months for computer to arrive. Paid for upgrade so that we could even receive it then. Computer does not work. Called for tech support but must make appointment and hours available are only Monday- Friday 11-5 a week out. So now must miss school or work. Can return it for repairs and wait weeks to get it back. If return for refund must pay stocking fee and the fee to ship it back. Not sure why we should have to pay to return a broken computer. Please don’t do business with this company!!! 17 Daughter was ripped off now we own useless computer that she saved and bought herself!
Despite what a lot of others have said I overall had a great experience with Lyte Gaming. My PC is well built, cable management was done really well, and it runs great. The only reason Im not giving a 5 star review is because I did have a little trouble getting a refund after I switched to the instant shop option without the GPU. But once I called they were happy to help and I got my refund the next day. I also called another time to upgrade my cpu and they were super helpful. I think theyre a good company, and Im happy with my purchase from them.
Ordered this PC, and took almost half a year to come. Played for about a week and a half… and it basically died. I had to install windows myself and do this whole song and a dance… just toFind my parts are out dated and weren’t new to at all. I got scammed, don’t get scammed too. Customer service is nonexistent!! Just give me my 600 back so I can at least buy newer parts 🤦🏾♂️
I have only great things to say about Lyte Gaming. The PC came packaged carefully and neatly with organized documentation. It started up quickly and smoothly and I havent had any issues at all, and its been a month since I received the PC. The customer service was great and helpful when I called with billing and shipping questions. I had them ship it without the GPU and the packing and shipping time was acceptable, no issues. I ordered the Omega prebuilt by the way. I would definitely order another PC from them in the future.
Im new to PC gaming and decided to buy my starter PC from Lyte Gaming. It was the best decision I ever made! I enjoy my PC. It arrived in good condition and very well packaged. Only problem I have with is the shipping time. It took months to ship due to the part shortage and covid. However, customer service is amazing and I always got a response asap. I recommend this company.
I love my pc I got the Lyte Oblivion and I have had no trouble running any games I can even run cyberpunk 2077 on max settings without any problems overall great company would recommend to others.
Great support, got what I needed. Good Prices for parts. 10/10 would reccomend
Pretty good pc building company, good prices and selection of parts to choose from. they did a good job on thermal paste application, and cable management. packaging was very safe, bubble wrap all around the pc. sent all the manuals with it, and they didnt put a cringy branded badge on the case. only complaint is that getting the pc to ship took a phone call or two, and did ship a week or two after i expected. overall i would recommend this company.
Got a LYTE Build kit from these dude recently (ordered about a month ago) received my kit and sadly it was missing a part. The reason this is a 5 star review is because I called up lyte and explained my issue, they had the part being mailed out to me the very next day the mail was picking up and since then, I’ve assembled the pc and been rocking some “New worlds” the new mmo from Amazon thingThanks lyte for being so awesome to me through the process!!!!.
Very happy with my order, took a while but it’s worth the wait ! Thank you guys ! New to te PC life hope to do more business with y’all !
Worst company I have ever dealt with. Bought a system, Updates were sporadic, and customer service stops replying to emails. They say the build computers with new parts, thats an outset lie. My computer graphics card came caked in dirt. And their manager just suggest get a can of air missing the point of a brand new build. These people are highly unprofessional, from managerial positions, to customer service. Will never suggest them or do business with them again.
Excellent customer service and amazing pc builds! Loving my new pc.
I ordered a wraith Pc it came in amazing condition and there was no scratch marks or dents on it. It even comes with windows 10 installed plus it’s easy to setup. The time it took for the pc to arrive was super fast! It only took 25 days to ship to my door. Definetely would recommend buying a prebuilt here if you don’t know how to build a pc :).Update 8/4/21Changing this to 4 stars because I had to waste 100 dollars to spend on good ram.
Carl has been a great help in finding the right computer for me. He took the time to explain to me different features to make sure it was suitable for my liking. I would definitely be back In the future and will seek his assistance. He goes above and beyond to make sure his customers are truly happy. He definitely should receive a raise based off his efforts with his customers.
I ordered a pc with a 1070 gpu and I was able to upgrade to a 2060 which took less time overall for the pc to be shipped to my house. The gpu shipments are getting better on their end so expect the time of arrival to be better. Overall I support Chad with what he has done with his company and how Lyte Technology operates. If you have any questions dont hesitate to call them or look up some reviews on Youtube.
I did a lot of research before i made the purchase and was given a lot of helpful tips. This website was very user friendly and explained everything in detail. The chat support was also very fast at answering my quick question. highly recommend and cant wait to get my new computer! thanks
Ive been calling their number for every goes straight directly to voicemail. Cant even leave a message because they wont let. you I truly feel scam I wouldnt even made a purchase if you guys dont pick up. I will love to talk with someone asap
Chad and his team at Lyte are amazing!!! PC done in 2 days (Im local) with available parts at their shop!! So far so good, Chad helped me all the way through and answered any question I had! Definitely a place I would trust again for all my PC needs!!!
I waited 6 months and only got it after upgrading. which also came later than they said it would. only after upgrading and calming multiple times did my pc actually arrive. not worth it
Kevin seemed nice on the phone, but I figured this was going to be a waste of time with how I didn’t receive an email response. Talked to Kevin about upgrading my PC, gave me a number to text with info. Received an initial text response but never heard back. Waited a week to write this review.I would go somewhere else. Two stars because at least he was nice on the phone.
The worst company to deal with! I’ve been given excuses and the run around since 2/22/21. And as of 7/21/21 I still don’t have a computer for the $700+ that was paid. Erin, and Kevin sent me bogus emails with non working tracking numbers. Asked to speak to a manager told the guy is on vacation until next Wednesday. Run do not do business with this company. They’ll take your money and make you wait forever to receive anything. It’ll be 5 months tomorrow that we’ve been waiting on a computer. If I want my sons computer I’ll have to pick it up myself and try not to end up in jail when I do. These people only care about taking peoples money!
Through no fault of Lytes own my order took a while to process, however I am a patient man and a phone call later (and an upgrade!) I had my PC to me in no time at all. It runs smooth as butter and plays every game I enjoy on Ultra from Total Warhammer through to Star Citizen. The customer service was second to none and the whole experience was very pleasant.Ill definitely be a returning customer when the time comes for upgrades (and for a second rig when my wife decides shes ready for PC gaming!)Definitely recommend Lyte for anyone fresh to Gaming or for old gamers dipping their toes back in, hell, I recommend them to anyone who games!
I was able to get the exact gaming PC I have been wanting for years. Ordering was easy and paying with my PayPal was secure. Overall a great experience!
My PC, got here earlier than the original delivery date, it was heavily secured and packaged extremely well. Inside along with the PC came a very clear and directly graphic card installation guide. I have already recommended this company and will continue too 10/10!
Honestly I’m impressed. System runs great and all the negative things I’ve heard about lyte and bloat ware wasnt true or an issue for me :). Overall this system is amazing and I love it 🥰
I spent $800 on a build kit from this company back in may. Pc didn’t come until mid July giving me almost no time to build and enjoy using it before leaving for a missions trip in early September. Except I never got to enjoy it. They shipped it with a broken mobo even though they say everything is stress tested. Obvious lie.I tried to return it only to find out that they don’t do returns on build kits. Something that they should make painfully obvious. I would be hard pressed to ever recommend such a garbage company to anyone. It’s run terribly. They clearly have no clue what they’re doing and it’s painfully hard to try and talk to their incredibly awkward customer service people. If you’re smart you’ll stay away from these guys.
Company will give you excuse after excuse after excuse, then when you want to cancel your order, they will hit you with a 7% fee after making you nearly a month for your PC to ship without a GPU despite the e-mail stating it would be shipped within FIVE business days because the PC is built and ready to be shipped to you If it was built and READY to be shipped, why did it take nearly a MONTH?Avoid this company and their shady customer service practices. Theres far, far, far, far better out there.
The real rockstar of my experience was the shipping time, I heard some mixed reviews on shipping time but I can confirm that my order left the building in the expected allotted time and arrived to my door in very safe and thoughtful packaging! Would deffinetly trust them in the future to have my pc arrive safe and tip too. It games amazing, thanks guys!👏
I see a lot of people posting negative reviews because if the GPU shortage. That being said, I ordered my custom PC back in February and just received at the end of this month. Sometimes a little patience pays off. This company was nothing but helpful during this time. Absolutely love this build and I cant thank you guys enough.
Carl,I am impressed with how you guys are able keep our money and not actually produce a product or refund our money. Stop taking advantage of kids that dont know any better. You must be in multiple lawsuits at this point. Regarding order #160182, I have not received confirmation of the full refund you promised us. Its time to answer your email Carl. Do the right thing before your business implodes. You have my email. You have my phone number, but most importantly you have my MONEY! Give it back Carl.Do you think you can keep covering up these real reviews with your fake 5 star BS?Update, Thank you for granting our refund. It took too many phone calls though
My brother bought a PC from this company bought a Y split he can’t hear any audio at all we tried different things. He has been trying to call the company DURING BUSINESS HOURS and no one picks up. He did what was instructed followed all instructions and he still doesn’t get any audio. This business needs to get better at communicating with its customers in a timely maner. If He doesn’t get a response by tomorrow we are going to drive to the adres and demand to be heard by someone That works there. . This company is just waiting for the return policy to expire so they can keep his money. He also downloaded the drivers he was told told to and still no audio!! Now tell me how can we get him a working PC OR HIS MONEY BACK? The kid did not just spend all his Savings for a PC THAT DOESNT WORK!! You guys took the money so quick but lack customer service. As a business owner my self I don’t like writing things like this however it’s like you guys don’t care about customers.
I wouldn’t even give this one star but it won’t let me send without one! Straight up scammers! Ordered a pc back in March kept getting excuses on about shortages which I believed due to covid but then emails stopped. No responses. After months I reached out again and again until I finally went back to my credit card company. And have since had them reverse the charge only to charge me back. How companies are allowed to do this is crazy to me. This is my third round with the credit card company going back and charging for a product that was never received. I’m upset and just feeling defeated. My 10 year old saved his money to get this computer… imagine that age this disappointment that this is even possible. Unreal!
About 2 weeks in using the pc. The pc is fantastic so far and exactly what I waited and paid for. The only thing that was a negative experience was the very long wait for my GPU, but they did offer other options like changing GPU or shipping it without one. The customer support is pretty good from my experience, I had emailed them at least 10 or so times about updates for my GPU, and about 9/10 times they responded quickly. I will definitely remember Chad from customer service, he did a good job q:
Web Sight was super easy to navigate and easy to figure out what parts are worth it and what fits your style. i ordered the Lyte Venom pc from them Apr17th and expected to see it June 6th or Sooner Depending on how fast get the parts i got my hope high for this and ill be sure to do an unboxing and setup for the pc. Props to Lyte For being upfront about delays and time restraints, upgraded the ram and installed a few fans along with the cooler and this pc really pops, thanks lyte!
Awesome build! Loved the way it turned out. They even provided support to install my GPU and capture card.
Ive been wanting a gaming PC since I was 9 and I now have one that Im more than happy with. Had a couple friends check out the site and they verified it was legit and not a scam and helped me pick out my PC. Got the lyte master and I just fel inlove when I removed the protective packaging inside. Runs great, looks amazing, and I cant wait to get years of gaming and regular use out of it. Shipping took longer than expected but only because of component shortages and they kept in contact the whole time making sure I was up to date on my PC. Id say excellent service, communication, and products. Thank you lyte gaming.
This has been one of the worst computer purchase experiences, ever... and that is coming from someone who purchases 5-10 computers a year for my company. I get that there is a shortage on parts, but that was NOT disclosed up front, or at anytime through the month-long waiting process when I was getting emails every few days with updates on my status.Then, 3 days before it was supposed to arrive, I get a message letting me know that there was no way to no when my part would be in... and there were 600 people ahead of me for that part... in other words... IT WAS KNOWN ALL ALONG. I had to wait 1 hour+ to speak with anyone (the people who I spoke with were the one positive experience I had). After paying to upgrade my parts so that they were in stock, they promised my computer would ship by the end of the week. It did not. I called back in on Monday, waited another 1 hr 25 min, and they said it would ship that day... it did not. Finally, I think it shipped. And amidst all of this, I sent multiple emails to support, and never heard back.You guys are ruining your reputation with how you are handling customer support during this time. I would not let anyone I knew ever consider buying from this place.
I wouldnt suggest this company at all. I had my neighbor buy from lyte, and 3 months later it still hasnt arrived. Funny part is he bought the Lyte crown V2. I figured without the video card it shouldnt be a long wait. We have tried to contact customer service to see the status of the order or even to cancel it at this point. They havent responded at all. We are now in contacts with the Better Business Bureau and a lawyer.
I ordered the Lyte Zetta recently and I am very happy with my purchase. The pre-built i ordered came with a RTX 3060 ti GPU and because of the demand it took a little longer than expected, but the company kept me updated throughout the process and delivered a quality product as advertised.
Pleasantly surprised with the performance of the pc I received from them! They even threw in a free upgrade due to the long processing time even though it was understandable given the current market.
Spent a thousand dollars on a gaming PCIt does not work, rude customer service, plus I have to take a 15 percent loss to send it back. The add stated comes with windows 10. But it does not.Then the rudest customer service I have ever received. Never again will I buy from this company
PC arrived a bit late but I guess that’s to be expected in these times. It came with exactly what was said on sight. WiFi and Bluetooth adapters not included so be prepared to spend some more on those. Overall satisfied on the PC though. It runs pretty smooth.
I won a newegg part raffle so I was absolutely ecstatic off my rocker that I found LYTE, they got me a pc in 6.5 business days with no gpu for me to smack mine in at Mach 1 speeds to get gamingHappy overall and will come back in the future!!
Waited a while for GPU... but well worth the wait. Nicely built PC. Will do business again.
I went into this purchase knowing it would be a long wait and that I had to have a very high level of patience, which I believe I have, so far. Ordered a PC with a 3080 in March, the 6th to be exact but it didnt start to be processed until that Monday the 8th. Throughout this whole process, I was looking and looking for a 3080 to buy on the secondary market (as crazy as the secondary market is), the prices didnt come down to where I felt it would be worthwhile to spend the money until earlier in August, so I bit the bullet, bought my 3080 on eBay, made sure it was legit, received it, and put in for my PC to be shipped without a GPU on August 13th (I suppose I should have waited because it was Friday the 13th), received an automated e-mail stating that my PC would be shipped within 5 business days, which by my math, should have been either the 19th or 20th of August that I should be receiving shipping confirmation. The 19th and 20th come and go, on the 24rd of August, I e-mail customer support and ask what was going on with my PC. I get a reply rather quickly, much to my surprise, that they are stretched thin at the moment for various reasons and should expect shipping when they get back to normal capacity. Given the state of the world at the moment, I understand, again patience. I e-mail the person back on the 26th asking if they can give me a rough estimate of when they may expect to be back at normal capacity. I was then having PC issues with my current PC and had e-mailed another follow up asking if there was any way to expedite getting my PC out to me. It is now September 1st and I have yet to hear back from my follow up e-mails.I decided to scroll through Google Reviews and saw that someone who posted a review 2 days ago stated that they ordered about a week and a half ago and received their PC within 7 days. So what gives????? Is a customer that has been waiting, and paying for with Affirm, since MARCH not as important as someone who orders today? If I didnt live 13 hours away, I would go and get the thing myself. But thats not feasible at this point. Maybe this review will help them kick it into high gear.
Attention Carl and Ethan of Lyte Gaming;You took $697.05 from my son (a minor) for a computer that is obviously never going to show up. Upon my review, your positive reviews seem to be coming from people that have placed orders, but not received them. How convenient for you. Most of us are hearing the same song and dance about lack of parts availability. Phone calls to you are futile.You have not built our computer, as you would have hundreds of these sitting there waiting to be shipped to other unsatisfied customers. You seem to be fraudulently taking orders on products you cannot deliver.You need to do two things by close of business today. First, you must call me at the phone number listed on our order(#160182, placed 3/3/21) Secondly, you must give us a complete refund posted today (4/30/21). If you guys do this, I will modify this review.If you do not do the honorable thing and refund my money for a product you do not have, I will be forced to do several things.I will call the Gurnee Police Department fraud division, the Federal Trade Commission, and the FBI wire fraud division.Can you hear me now?Hugs and kisses, Dean
I honestly love my computer it takes a bit to come in but other than that its amazing I highly recommend
Im having to get my sons computer fixed somewhere else, and pay the same price that I did to buy it supposedly brand new. My son was only able to use it less than 2 weeks before it stopped working. Apparently the motherboard they put in it was from 2012. I have to buy a new motherboard, processor and ram sticks for it. I will be reporting their business to the BBB.Update: I saw the comment to the review, and you guys already knew that I had to take it to a locally owned shop to get it fixed. You said you wont refund my money because I had to take it somewhere else. They got it fixed in 3 days, along with a warranty. You guys wouldve taken another 3 months with your so called warranty, and I wouldve had to pay for shipping. Youre saying that shipping is covered to make yourselves look good, but Ive read your reviews, and people said you made them charge for shipping to fix the computer that shouldve been done right the first time. The only thing that ended up being good on your computer that you ripped us off on was the shell of it. Absolutely everything else needed to be replaced by the time they got in there. Your company is horrible and you, the owner, will hopefully end up doing prison time for scamming so many people out of money.
3 months and a week later my pc finally arrives. I did expect a long wait but this was surprising, despite that the staff were very accommodating in expediting the shipping process after getting in contact with them after two months having placed the order. Everything that arrived was well put together, aside from a small dent in the corner of the chassis, which I presume happened during shipping and would be of no fault of LYTE. I would say their accommodation for my wait made up for the wait itself, support was quick to respond, and everything is here and accounted for.
I am loving my PC so far! Runs everything efficiently and never slows down!1. only complaint is the gpu wait time, but Lyte PCs provide a step-by-step guide on installing a new gpu that I will eventually buy, so I understand that times are tough right now and they can do what they can do for now. Thanks Lyte PCs!
Angelina M THANKS SO MUCHI WAS REALY NERVOUS ABOUT MY CUSTOM BUILD. AFTER TALKING WITH ANGELINA SHE HELPED ME MAKE A FEW CHANGES THAT REALLY TOOK MY PC TO THE NEXT LEVEL.IVE BEEN SHOPPING AROUND .THIS IS THE BEST PLACE TO GET A CUSTOM COMPUTER. HANDS DOWN !!!!THE WEBSITE IS AWESOMECUSTOMER SUPPORT 2ND TO NONE
So I was waiting for my pc since april 13 thats the downside. But the performance was good and it awesome. it is made good. good cable management. Just good pc!
Very easy to shop, credible sources for looking at the quality of the prebuild. Overall 10/10 shopping experience, and the insurance was inexpensive enough for me to not have to worry about when or how it will arrive!!!
About week and a half ago I saw an ad about a sale they have where there is $40 off of everything on the site. I took that as my chance to pull the trigger on a lyte ember PC which shipped out to me In 7 business days. Currently I’ve been runnin a bunch of tarkov love everything about the pc so far it’s pretty grea!
This site is amazing, its a step by step buying process of which parts fit into others. Perfect for a new pc builder like myself to get started. Very cheap GPUs also, we all know they are very expensive right now!
The Alpha PC is my personal favorite as I’m a bit biased since I purchased it. But I use mine with a lot of racing games etc and I’ve been having a blast. All my games run with great and with really detailed graphics
Just finished buliding my alpha kit. While I did have to wait a while because of the gpu shortage, but I was constantly getting emails and updates and never felt out of the loop when it came to my purchase. I even had some issues getting my build to work and lyte pc offered me a free tech consultation that helped me fix the problem I had been struggling with for days in minutes. And where the pc itself is concernedI am very pleased. The Alpha build kit runs amazing and even works really well for streaming which is amazing for the low price I paid compared to the quality I got. Overall, I am very happy with my purchase and would highly recommend Lyte Pc for qualitystarter pcs at an affordable price.
Im thoroughly satisfied with the product. That being said if your going to order a pc with a 30 series card expect to wait around 5 months. I ordered March 1st and received mine basically a few days after writing this review. Also their customer service is nice but they seem to scared to tell you how long your going to wait. You will never receive a straight answer unless you talk to Carl whoever he is. They most likely up charged me more than they should on the graphics card but due to lack of options this was a good choice. All in all satisfied but id rather have their customer service tell me imma wait a long time than to tell me Im gonna get my product really soon when I wasnt.
Website was very easy to use and find what i wanted. The videos demonstrating how the Pcs worked is what sold me along with the great prices.
Ordered a PC after some research and had to wait a while due to gpu shortage. Once it got here ran a few test and everything worked well. I’m happy with my purchase.
Great experience buying my PC. The customer service was knowledgeable and friendly.
Great news! I received my pc and it works great but my hard drive isn’t showing up when I try to install things all I have is the local disc and I still haven’t received my refund money.I ordered my pc in March!!! and it’s August!!!! I was told when I first ordered it will arrive in a month!!! 6 months and I have nothing I was then told about two weeks ago it will be shipping on the next truck and the next truck was supposed to ship out the same day ! In the time I’ve had I have been able to make $350 and buy myself a gpu (I’m 13 so making money isn’t always easy)! I spent almost $800 on the pc by itself which is ALOT and I still haven’t been refunded the money i spent on the gpu. I told them to ship it without the gpu and I was supposed to be refunded the full amount.
Opted out of the gpu which is advertised to get your pc shipped in 3-5 days its about to be week 4 since I did that and it still hasn’t shipped. I’ve tried to call and I got some sorry excuse about how people were on vacation. And when I emailed they finally got back to me with the classic update of “it’s being worked on” like I’d hope it is..?? If you can’t get it out in 3-5 days don’t advertise it like it is all over your site. I understand there is a component shortage but don’t get peoples hopes up and give them a false idea of when it will be shipped if you can’t do it, especially when people are spending thousands of dollars the least you could do is be more transparent. I have high hopes for the pc I’ve heard many good things from friends but I’m growing more impatient and unhappy every day after work when I go to check my email for shipping confirmation and there’s nothing there. Crossing my fingers that WEEK 5 since opting out of the gpu will be the week it ships.
These guys are amazing. Had to wait a while because of the gpu shortage but they got a hold of a couple bigger gpus them the one that we had originally were going to go with and they have me the option to upgrade so we could get the computer faster. Got a discount on the bigger gpu and the computer is amazing. My son is on there practically 24/7. Very happy with this company!
With how the market is right now. They did a wonderful job on keeping me up to date on everything with my computer and got here literally next day after being finished and it’s running top notch
I shot off a purchase for the lyte instant ship PC and it did in fact ship out quickly, the original one I was going to buy was out of stock but I thought it was neat how it was limited quantity
Always kept me updated, took awhile but finally got it, son is happy.
Lyte Technology has amazing deals for anyone looking for a PC. I found it was cheaper to buy it pre-built through them vs buying the parts separately through amazon. I havent received the PC yet but am very excited to check it out! Looks like there is room for upgrading the PC for later which is great for me.
Shame that things couldnt work out. With COVID and their influx of customers there were issues that were out of our control but their manager Carl and Rep Kevin worked with me as much as they could. I just wish better luck for the rest of you lads and ladies trying to get your PC!
Absolutely not worth you time. Site said processing in 14-21 days. Site says they normally start the build after three days. One would think that means shipping at the end of that window but no that is simply them saying it can take that long to even start building your machine and then shipping is another month plus later.I acknowledge that there is a shortage of graphics cards on the market but made the mistake of thinking they are an honest company and that they accounted for this with the extended processing time of 14-21 days.Call them (46 minute hold)Well we havent started it yet. It will be 2-3 months.You can pay $30 more to downgrade your graphics card to something we have in stock and it will ship faster.To cancel the order they wanted to charge a restocking fee even though it was not yet started at all and more than the website indicates which is a portion of the build fee, but they wanted more than the whole build fee.Doesnt respond to email.Doesnt have a supervisor return calls when specifically asked.I can only hope that after all of this I eventually get the computer I paid for and that there are no issues with it. Im not looking forward to another almost hour on hold if there is an issue.Edited. They only reached out when I posted a negative review. Weeks after my contact.
Worked with Carl, thanks for helping me out. Carl is a good manager. If you have any concerns reach out to him.
Overall great customer service took a while to ship but there’s nobody to blame for that, I would definitely recommend this company to anybody looking for a nice pre built computer
I ordered a pc from Lyte and I love it! I play on the pc every day and it handles any game I play and Its perfect for everything even if you arent gaming. It was super easy to set up all I had to do is get a windows key and it was all finished, but the windows keys are not necessary. I highly recommend buying a pc from them youll never regret it.
I ordered my computer on the 27th of July and here it’s is August 5th and the pc hasn’t arrived. School starts up soon and I’m doing home school this year but I will not be able to if my pc doesn’t arrive. Please don’t false advertise the computer as fast shipping.
Waited 2 months for my pc after I ordered it then they gave me the wrong psu so it fried my motherboard called them they said they would have someone call me they never did I paid the extra 9$ for wifi they didnt put in in my pc called them they did the same thing my computer had broke in under a year the customer support is ok in the beginning but then they ignore your emails and dont help you in your calls I would rather shower with a racoon then ever buy from this company again
My Eleven year old son guided me through this very great website. It was easy for him to show me exactly what he wanted and felt good that he was able to figure this out for himself. He researched the setup and ease of this website was phenomenal. He was very proud that he saved his money to spend on a quality product. Thank you Lyte Gaming for making his dreams come true!
Theres a few factors contributing to my high rating for this company that Id like to address.Processing times: I saw the majority of negative reviews were based on their processing time, but this company was more than transparent with their processing times. All processing times are BUSINESS DAYS so if youre looking for a 30x series expect 40 business days to process. Thats a two month wait! I knew this before I purchased, so personally, I had no issues waiting that time. I ordered my PC on 01/02 and it arrived today 02/23, making my processing time 35 business days. Shipping only took 3 business days. So my PC was at my door exactly when they promised.Customer service: Friendly and quick to help. Hold times were a little long, I was on hold for 40 minutes when I called to check on my PCs progress. With covid and a conglamoration of customers calling because theyre upset they want their PC in two weeks time instead of two months time im sure theyre pretty overwhelmed on the phones. I spoke with Kevin and hes greatly the reason for my 5 star review, he was awesome, he apologized for the long wait for my 30x series gpu but I told him I was still within my time frame and I really didnt mind waiting, he gave me his email and told me I could just email him for updates on my gpu instead of sitting on hold for an hour, which was really sweet of him.PC: I ordered the Zetta, my case was swapped out for a similar one that cost a little more than the original Zetta case anyway, so I have no complaints there. Everything about the PC is beautiful, its running like an absolute dream. Clean cable management, everything installed and functioning perfectly. It was well worth the wait! Glad I chose this company!
So ordering the PC was fast and easy. Then came the wait... And it was a long wait. Nothing the company couldve done about it for sure. After finally having to ship the PC without the GPU in order to cut my wait from what wouldve been several months/possibly a year to just a few months I ran into one snag really.Due to the wait I was told that Id receive a 500 GB hard drive free of charge as a thank you/sorry for the wait. Well when I finally got the PC (which shipped well) I did not have a 500 GB hard drive waiting for me which stunk.
Pretty good long wait but it was worth it
I have reached out to the company with no response via email for a parts list and to let them know one of the companies they suggest buying Microsoft off of scammed me. No response at all. I also tried to call, no answer then the wait time was over an hour. Sold the computer. Will not buy from them again. Computer worked fine. So if you dont need any support then you be fine!
I received my PC yesterday which I ordered a month ago and when I went to plug it in it does not display on my monitor. All the lights come on but the monitor does not display and the mouse and keyboard do not work. The PC looks great but it does not function. I am waiting on a call back for technical support. Lets see. Yo Lyte, get back to me.
Shipping took several months. CS Employee is a liar and the manager co-signed the lies. Kept my money for the cost of a GPU I never received and told me I had to pay shipping for another GPU! Customer service does not exist with this company! Nothing but shady business practices. Stay away!! Not worth the headaches literally!!
Updated:I received help from a Lyte tech team member who switched my gpu to a similar performing gpu. The build is now being put through stress tests as per the last time I checked. Although it has been 5 months since I ordered the customer service has been top teir. I appreciate the help I received and would continue to use lyte tech in the future. Thank you for the assistance and I appreciate the constant updates.
I got my pc In under two weeks from ordering it. I will say that it runs many things smoothly and is really fast but they have forgotten my power cord the main component to run the pc. I am okay though because I called them about it and gave me a free one which arrived in two days. Other than that, pc seems to work fine and everything is good. The site needs a little rework because some components don’t register such as the 16 gigabyte RAM but overall it’s amazing
Very easy to use. Always wanted a pc and wanted to build my own but didnt really know very much about computers, this was a very easy way to order a pre build and still build it your self. Price was also good. Very happy and excited
From looking at the reviews it seems like this place is really only reliable at getting parts for their 600-800 dollar builds. the time to take for the pc to ship is a little long(mines currently being built with 90% of the parts after 19 days of waiting.). it would be nice if they would not say that the pc would be ready in 5 business days and be honest about the days it takes to ship the pc. its not the best place to buy prebuilts
This company is horrible!! Purchased a computer that arrived not working on 2/18/2021. Returned computer on 5/11/2021 (thats how long it took me to get a hold of someone to allow the return) as of 6/17/2021...no refund or resolve of this issue!!! DO NOT purchase from this company....HORRIBLE customer service!! Filed a compliant with the better business bureau. After seeing other complaints and reviews, I should have done better research.
The Pc overall is great and runs amazing compared to the one I had before. I only had one problem however, I wish there was a way for me to get the parts I wanted even if i had to wait a little longer I ordered the lyte venom case and i was really looking forward to getting it but in the description it said that due to shortages you would switch them out. I’m just saying that maybe you guys should add an option for people to wait and get the parts they want it’ll just take a little longer. I also know this might not be possible because of the pandemic and shortages which is why i’ll still leave a 5 star rating.
Waited almost 2 months for my PC to come in (understandable because of component shortages) no big deal. Where I do have a problem is when I received the PC, the wiring in the back of the case was a literal rats nest. You would think since it took so long to ship, the least they could do is tidy up the wires in the back. Gonna have to take it in somewhere and pay to get cable management done when it should have been done right the first time. Not really a big issue but I didnt get the case I wanted, and one of the fans (which is an argb fan) does not light up. Went and followed the wire to the back and it looks like it was not plugged in. Not completely disappointed but also no where near satisfied. Would I buy from this company again? Probably not. Would I recommend it to a friend or anybody looking for a decent budget pc? MAYBE as a LAST RESORT.
I recently purchased the venom pre build from this company. Overall Im more than satisfied with the product and service. Because of covid, the holiday rush, and winter storms. It took about two months for me to get my pc. Although, I did order it with a 3070 which you cant even find at retail price right now. Because of the wait, they upgraded my graphics card to a evga 3070 for free. Thanks guys.Update: Those of you leaving 1 star reviews. It says before you purchase the pc that it takes 26-39 days just to process the order for any build that comes with an rtx graphics card. Then they have to build it and ship it. So your looking at around 2 months maybe a little longer. These guys have access to graphics cards and processors that the general public doesnt. You would end up probably waiting longer than you would with this company trying to buy one at retail price on your own. My advice: be patient. Its worth it. Im in love with my build.