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Dependable AC and Heat
701 Commerce St, Gulfport, MS 39507, United States
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Dependable AC and Heat

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El
Review №1

I have used Dependable AC on more than one occasion. The service is always quick, professional and performed at a fair price.It is never a good day when your AC fails, but I definitely know who to call if it does.

Du
Review №2

My experience with Dependable was an excellent experience. I called several other companies, most of which never even bothered to return my call. If a company doesnt call you back when you want to pay for service, the chances of them returning your call when you need warranty work are probably very poor. Dependable was prompt, courteous and competent. I called one afternoon for a quote and they were there early the next morning to replace my complete condenser unit. The price I was quoted was the price I paid. No games. No surprises. The price I was quoted was substantially less then other companies. I WOULD HIGHLY RECOMMEND DEPENDABLE AC & HEAT.

Sc
Review №3

Tommy is Awesome! He has been our AC service guy for several years. They do good work, fair pricing and are very responsive to customer needs.Call them with confidence, you will not be sorry.Just a good dude .

He
Review №4

Do not think twice!! Call Dependable AC & Heat if you need any work done requiring their expertise. These guys are the real deal. Our unit had trouble holding onto freon and had to be refilled several times by other AC companies who didnt bother trying to look for a leak. These guys were available the same day I called and found the leak, and weve had no issues since. They are so polite and professional. On that service call, apparently the check I gave in payment got misplaced and wasnt found until three months later. Instead of just depositing the check out of the blue, the repairman went all the way to my old address listed on the check, which happened to be my parents address, to leave a hand written note explaining and apologizing for the mishap and to give me a heads-up that the check would be deposited soon. That kind of courtesy is a rare find these days, which is why I am not even mad that the check was misplaced and neither should his boss. With that said, boss man of Dependable AC & Heat, if you dont already have an Employee of the Month program, let him be the first 😁

Sa
Review №5

Called Tommy with Dependable AC and Heat for an a/c that stopped working.on a VERY hot day. He was very responsive, got to my house quickly, immediately diagnosed the problem and fixed it very quickly. It’s working great now! Excellent workmanship, very professional service, and reasonable prices. I’ll recommend Dependable AC and Heat to all my friends and family. They’ll be my HVAC company for years to come!

La
Review №6

Came home for lunch to discover that the A/C wasnt working and the house was already 86°. We have had Tommy out 3 times before for other issues, and I knew just who to call. He was out within 2 hours and had it fixed in 20 minutes! Since he was already there, we went ahead and had the unit serviced as well. He answered all questions that I had, and even explained how the system worked to me. His prices are extremely reasonable. We will not call any other air company! We consistently refer Dependable to all of our friends as well. They definitely have a customer for as long as were in Southern Mississippi!

B
Review №7

Called a competitor and was told it would be 2 days before I could get a service call. Remembered this company and he answered my call and was at my home quickly and was finished by the time I got home. Explained to me what happened and it was a reasonable price. Great service! Keep up the great work!

Br
Review №8

Tommy was very friendly and honest. I called him and he was at my house when he said he would be with air fixed in no time. I will definitely use him again in the future. I would highly recommend his company to anyone needing dependable work done.

Bi
Review №9

Great Service and very dependable . Did exactly what they said they would do!

Ni
Review №10

Business owner replied to an online message I sent at 4 am by 7 am. He arrived for our appointment right on time, wasted no time diagnosing the problem, discussed how I can do better regular maintenance, and left our house cooling down nicely.If he is available, youll be hard pressed to find a better HVAC company on the Gulf Coast.

Ch
Review №11

Ac went out on a Friday evening and Dependable Ac was out to evaluate, they got the fan that was needed, charged the unit with coolant, and had us all fixed up . Very professional and always do what they say they are going to do. I have used this company for business and for my home for years and we are always taken care of and fast. I highly recommend them.

Sc
Review №12

Very prompt, showed within hours. The best thing was his knowledge of the job! He diagnosed the issue from our phone conversation and was right on target. Fixed the problem quickly without added issues. Thanks!

Sa
Review №13

We have only used Dependable AC and Heat for years. They have GREAT customer service, affordable prices, they get to you quick, and make everything nice and cool again. Highly recommended!

Sa
Review №14

After calling different places and not even receiving a call back, my call to Dependable AC was answered right away. They listened to me explaining the problem without making me feel like some dumb woman like a lot of repair places do. They repaired everything quickly and cheaper than I expected. I will definitely use them again when needed. Thank You

Ze
Review №15

Tommy’s company name “Dependable AC & Heat” is most appropriate. He’s done a great job for me several times and just finished installing a new heat pump yesterday. He does what he says, is very reasonably priced, and I’d recommend his services to any and all.

sh
Review №16

Great company and excellent service! Tommy replaced our unit a couple of years ago and we use him anytime service is needed. Tommy is friendly, knowledgeable, and prices are fair! Definitely recommend Dependable AC and Heat!

La
Review №17

I would recommend Dependable AC to everyone.... Great people awesome and Dependable service... Had inside and outside units replaced very quick so when my family got off from jobs we were able to come home and relax in a nice cool house ... Thank you Tommy and Craig for the wonderful job!!!

Mi
Review №18

Dependable AC was very courteous and professional. The installation of the new system was smooth with no foul ups. I will recommend Dependable AC to friends needing AC service and work.

As
Review №19

Tommy was amazing! Service was quick and this is a trustworthy company. He managed to fit me in on my day off so I wouldn’t have to miss work. Affordable and dependable, I definitely recommend this company!

Bl
Review №20

Name says it all, honest and affordable. He saved me a lot of $ fixing my old unit, eventually had to replace it with a new one. New unit is very efficient.

Ta
Review №21

Dependable is the right name for this company! Great customer service. Fair prices. Highly recommend!

We
Review №22

The name of this company is appropriate. Our appointment was made for the next day. He arrived promptly, communicated well, & fixed the problem quickly. I highly recommend this company.

Jo
Review №23

Called Tommy at 8:15 and he was at my house by 8:30. Price was very fair, the lowest service call I could find. He was very helpful and knowledgeable and went out of his way. Filled it up with Freon at a much lower price than the competitors charge. Highly recommended, local guy. Runs his own business so he can keep prices much lower than the local chain competitors.

Al
Review №24

I have used Dependable AC for 4 years now and they always do an excellent job!! They do quality work and I know if I need them they are a phone call away.

Ma
Review №25

Excellent service! Affordable! Came right over had my AC up and running within minutes carried replacement parts with him so no need to leave and come back. I recommend him anytime and I will be using his services from now on thanks bunches!

Ma
Review №26

Tommy came to my house to check out my air conditioner told me what was wrong with it told me how much it would cost to fix it. His prices are reasonable I told him to go a head and fix it. He had to get a part then he returned and fixed it. I highly recommend him.

Jo
Review №27

Great local business, I called him on a Wednesday afternoon and he was able to come out the following morning. A huge factor to me was he helped diagnose my A/C over the phone, so I had a very good idea of what I was dealing with and what the cost was going to be. As far as the price he is very reasonable and one of the less expensive ones I found. He let me walk around with him as he serviced the units and answered any questions I had. As it turns out his over the phone diagnostics were correct and landed right in the price range I was expecting. There will only be one person I will call for my heating and a/c needs, and it is Dependable AC and Heat!

Me
Review №28

I have called on Dependable A/C and Heat many times and they have always done the best job and with a very quick turn around time. They have always been able to service our repairs on the same day as I call. I have recommended them many times and now have neighbors that have been extremely satisfied as well! I recommend them highly!

RA
Review №29

Tommy is top notch. Fast, reasonable, and took time to explain to me exact problem with my system and answer any questions that I had. Hopefully will never have an issue with my system again but if I do, I am absolutely using Dependable and Tommy. I would recommend that everyone do the same.

Di
Review №30

I was having issues trying to fix my central air outside unit so after two weeks of not being able to figure it out I called. He came out a couple hours later and trouble shot the issue. He had us up and cooling within the hour. It was a bad part I had installed and he had a good one in his van. I am so great full for what he did I can’t express it enough. Very reasonable rates as well. Thank you again!

Dr
Review №31

Top notch service! Riley came out to fix my AC within a couple hours of calling. He was a true professional and had the AC fixed in no time at all. Id highly recommend this company to anyone requiring the services they provide. Job well done Riley!

Ma
Review №32

Great Service. The young service man recently had a baby (a couple of days old) and still made time to come fix our AC. Extremely knowledgeable and educated us on ac mechanics and maintenance. Price is the best around.

Ju
Review №33

This technician And owner was very nice and dependable. We had an emergency and his service was fast and very affordable. His name is Tommy Howze. I will recommend him to everyone I know in the area.

Ge
Review №34

Great service! Came out on a Sunday, ID and fixed the problem quickly and very affordable. Will definitely use them again in the future.

Ch
Review №35

There is nothing worse than waking up on a Saturday morning and discovering your A.C. is out. Tommy came over and saved the day! Fast and reliable service!

Ni
Review №36

Incredible service and integrity! Tommy has provided service for our AC for several years now and we are always completely satisfied. He responds quickly and is always honest about whats wrong and how to fix it. He works quickly to get your system running again, which is a blessing on those hot South Mississippi days, and his prices are very competitive. Hes also very friendly and personable, which is nice when youre stressed about a broken AC! I would highly recommend Dependable AC and Heat to anyone and will continue to use them in the future. Thanks!

Ju
Review №37

Called them and guy was out to fix my ac within 2 hours and Im all the way up in wiggins. On a Saturday too as well, I couldnt get 2 local companies to make it here on a weekday! I was very impressed he figured out the problem and had in fixed in about an hour or less. They will most definitely get my business from now on great company and employees!

La
Review №38

Tommy was very nice and friendly. He had my ac fixed in no time. I will be calling him next time I need help with my ac.

Ki
Review №39

Awesome! Very dependable, on time and super fast service! Easy to deal with! Highly recommended!!

Ro
Review №40

My AC was out when I got home from work on Saturday evening. I called Dependable AC and they came out the next morning,Sunday, got it working in minuets...They gave me a really good price too.I would highly recommend this company ...Thanks guys...

Za
Review №41

I called tommy yesterday and it was rather late and hated to call him at that time and asked if he come look at my AC and he came and looked at it that night his business name expresses it all dependable and that is without a doubt one of the best qualitys for a buisness owner to have answered all my questions in depth and now my AC is running like new if you ever need someone to come look at youre AC I highly recommend tommy he is the best

Al
Review №42

Awesome AC Company !!! Fast friendly service that’s right on point comes out gets the job done and gets the job done right ......highly recommended

Jo
Review №43

Came home on a Friday after work to find a/c making funny noise and 86 degrees inside house. Knew who to call! Have used these guys before. Tech came out after hours on a Friday night and diagnosed. Fixed it promptly on Saturday after getting the part. Now I need a blanket! Seriously though, I highly recommend. One call to chill!

Sc
Review №44

Great service and products. Goes the extra mile to take care of customers.

Ro
Review №45

I hired them to repair an older unit at my rental property. Being out of town and trying to get an honest person to do the job is always a gamblers chance. Tommy was able to get out at my rental property in the evening, fix the problem, and give me an HONEST opinion of my unit. The unit is almost 20 years old and still working, but other companies have already tried to rip me off by telling me this one is on its last leg.Tommy explained the issues he found, what he fixed and the full price to fix it. Im extremely glad I found this company and will continue to do business with Tommy for any future needs!! I recommend FULLY!

St
Review №46

Ok...dont like joining Google to write a review but did so only because I wanted to pass along my thoughts about this company....My thoughts, simple, no need to look for another HVAC contractor! Tommy is the guy. Honest, fair price, quick to arrive, experienced. What else would need? Dont hesitate to call.

Do
Review №47

I needed a whole new AC unit inside and out. The price for both the 4 ton Rheem unit and installation was way less than I thought it was going to be. Craig and the guys were finished in around 3 hours and then Tommy Howze went up in the attic with me to show me the unit and get all the information I would need to register it and then he registered it for me!! The outside unit is beautiful and they even cut away all the weeds that surrounded the old unit. I am so grateful for their excellent service!! Thanks sooo very much y’all!!!

Am
Review №48

Worked around my crazy work hours, was on time and great price. Should I have problems in the future, Im calling Dependable AC and Heat.

Br
Review №49

Called them on a Monday morning- AC & Heat went out over the weekend. They arrived within 30 minutes of the call and I paid exactly what their estimate was for service. Would definitely work with them in the future!

Te
Review №50

I will definately use this company again. Before my tech came to my home he walked me thru some troubleshooting with my air handler. When I couldnt figure out the problem he came out and work the problem in just minutes. Very professional, friendly and affordable.

JM
Review №51

Would never call any other business. First used Tommy three years ago on 4th of July weekend. He came out immediately and didnt overcharge us. You can trust that he and his protégé will fix what is broken and nothing more. Ive had too many friends tell me that theyll call an AC guy to come out and then theyre spending 5k on a new unit. Not with this company - honest and trustworthy.

Co
Review №52

Great company that was at my house within a couple of hours. He fixed me right quickly.

Bl
Review №53

I purchased a used A/C outdoor unit from them for $800 under condition that they guarantee it for at least 30 days. They agreed. Our mutual understanding was that after 30 days of use, the unit would most likely be free of issues and would work for our home for many years.It worked for 6 days. They came back and honored their warranty, but after a thorough inspection, found no issue with the unit short of being low in freon. They recharged it for the cost of the freon. This inspection involved them removing the fan and some electrical components which they were not able to reinstall competently without enlisting the help of another person.The unit quit cooling again 36 hours later. After believing their assessment that the unit wasnt faulty, I got another person to look at our inside unit, but no issues were found. However, a hole was found in the copper tubing inside the outdoor unit. The outdoor unit they personally inspected and found was in perfect working order. This hole was so big that the hiss of the escaping freon could be heard audibly. I found the problem by myself when they had not after their inspection.I contacted them again to report this finding so that they could come and fix the problem. They declined. We were only ten days into the 30-day warranty and they declined to fix the problem. Its the middle of July in Mississippi. My wife and I have a newborn in a sweltering house, and we had just emptied our meager savings to fix our A/C, and they declined to honor their guarantee. Their reasoning was that it was because I opened the unit. The hiss coming from the pipe was loud enough that it wasnt even necessary to do so in order to diagnose the problem, but I did so to insure it was actually occurring inside, because after all, their expert inspection cited that it was not the unit that was at fault.I then offered an alternative: A refund. Not a full refund, but minus their time and labor. I understand that loading and unloading an outdoor unit is no small task, as is the installation. I didnt want to short them of their due compensation for that, but the unit was obviously faulty. They still declined. I was out all of my money and left with a busted unit in place of the one that was previously working, but merely limping along. There we were stuck in the middle of July with a newborn in a hot home, and left with nothing after they took our last $800.I do not endorse this company or their skills, as they could not diagnose a very simple, and from what I understand, very common leak in the freon line inside the unit. I do not deny that they are courteous and pleasant folks. But they could not even reassemble the fan and wiring without calling for backup. Their name is on the business card and their truck. They are a business that should be able to handle that. I had decided to let this go, but was recently reminded of how horrid that summer was without an air conditioner and without $800 that would have more than covered 75% of the purchase of a brand new unit installed. Ill be putting this summary on Angies List and any other similar sites I can find. Call it petty, but it was obvious they got frustrated when they couldnt fix the problem, embarrassed that someone without any training identified the actual problem, or uncomfortable when I learned they needed help simply rewiring the fan, but they abandoned us and broke their warranty with us after taking our money.Blake MilamOcean Springs, MS

Ro
Review №54

Tommy with Dependable has always come through for me ... answers or calls back quickly ... always same day service ... doesnt charge insane prices ... never had anything but great service ... thank you Tommy

Ke
Review №55

Fantabulous service. My call was answered, my problem heard, a call to schedule followed shortly, as promised. Appointment was scheduled the next day first thing in the morning, the technician showed up promptly and called ahead. Riley was very thorough and addressed all the concerns. He thoroughly cleaned my system and stopped the leak. I definitely recommend this company and will call them back in the future, if needed. My husband said he has never seen anybody work so hard and quickly. Very impressed!

Fl
Review №56

My AC was leaking, the AC closet was wet and the flooring outside the closet was wet as well, I called Dependable AC they come and diagnose that water is coming from the roof from the AC vent. I get the roof vent fixed, a few days go by, AC is still leaking, I call back Dependable AC, this time they tell me they need to flush the line, which they do. A few days later, AC is still leaking. I called them, and explain Im calling again because of the leak and he tells me the first time they came out was just for a consult, not to fix the leak, and then start texting that Im a liar... Why would have called to get a consult when my AC closet and flooring were all wet, I needed the issue fixed. Best customer service ever! Everyone make mistakes, recognize your mistakes, and make it right with the customer, dont call them liars. Its not nice.

JS
Review №57

On time and did great work.

Je
Review №58

Very happy with the service. I will call them again for any AC work.

Da
Review №59

Had Tommy service my unit awhile back, he was quick and reasonable. Had a 2nd call today and was here with in half day, pushing 100 today, what a life saver. Thanks, David, 24th St, Gulfport

An
Review №60

Called them on a Sunday after my air stopped working. They said they were closed and hung up on me. Not a good way to do business.

Ni
Review №61

Fast and friendly!

Li
Review №62

Great company, great service,great people

Ro
Review №63

Timely and professional!!

Ki
Review №64

Quick, friendly, and fair!

To
Review №65

Excellent

Information
5 Photos
65 Comments
4.8 Rating
  • Address:701 Commerce St, Gulfport, MS 39507, United States
  • Site:http://dependableacgulfport.com/
  • Phone:+1 228-239-6178
Categories
  • Air conditioning repair service
  • Air conditioning contractor
  • HVAC contractor
  • Heating contractor
Working hours
  • Monday:8am–5pm
  • Tuesday:8am–5pm
  • Wednesday:8am–5pm
  • Thursday:8am–12am
  • Friday:Closed
  • Saturday:8am–5pm
  • Sunday:8am–5pm
Offerings
  • Repair services:Yes
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