Theyre on it! Worked hard to get our ac unit working. Had to order a new one. They were great.
Eric correctly diagnosed a problem another company misdiagnosed. Wish I had called Eric first and saved myself a lot of trouble. From now on well be calling him for all our HVAC needs.
We are very pleased with the service that A/C Medic Heating & Air LLC provided. Eric helped us pick out the best heat pump system and thermostat for our home. His quotes on several SEER rated systems were very competitive and fair. Within a few days he was out here with his technician to install our new Trane system. They were very professional and tidy, plus gave us thorough training on our new systems touch screen thermostat. We highly recommend A/C Medic Heating & Air in Greer, SC.
Fantastic, we were in need of a repair. No problem getting us back up and running with cooling air.
A/C Medic Heating & Air LLC did excellent service. Eric helped me pick out the best system and thermostat. Eric did not try to up sale me on a unit. Got two quotes on two different systems on Friday and was out to install on Tuesday. Eric and the technician that came to install were excellent. Highly recommend.
They came in figured out issue fast handled issue fast amazing customer service best service we’ve had professional and wonderful follow up service definitely recommend will always use them for my heating and AC issues
Eric and Jeff arrived today on time to get our Ac/heating units ready for winter. They tuned up both our Trane units and upgraded and fixed both our thermostats which were set incorrectly at installation four years ago by the builder. They are amazing, professional, personable and they are excellent at diagnosing and fixing Ac/heating problems quickly and at a fair price.They are my new “go to” Ac/ heating professionals. They are the best.
Eric and his teammate did a great job. I had some sort of electrical issue and they identified it and fixed me up within 30 mins. They even tightened the screws in my breaker box because they noticed they were loose (not the issue but a good catch). Would definitely call them again.
Professional and superior customer service. We had to have a new system installed and we are so happy we went with A/C Medic. Eric and his crew were terrific!
These fellas were amazing!! Our AC went out last night at 9pm so I started a Google search for local repairmen and did a quote inquiry on Google (easiest thing ever) and he replied to me within 5 mins with a quote to diagnose the issue and a time frame of 11a-1p the following morning that hed be here. This morning he arrived at 11am with a part in hand and had it fixed within 20 mins. Pricing was upfront, honest and very, very fair. We will absolutely use these folks again!! We strongly recommend them!
Our 19-year old A/C gave out and after several calls to different companies, Eric was the only one who not only responded, but showed up in person within a couple hours. He professionally explained what we needed, gave us a quote and started the ball rolling. We were aboard a Trane and out of the suffocating heat by the third day. They helped us with uneven air flow and temperature issues by adding a damper to even out the air flow between bedrooms and adding a sensor to better even the temperature between floors. Dylan and his team are not only excellent in what they do, but very amiable and generous with their knowledge and expertise. The A/C in this house is now top notch because of A/C Medic. This is a company you can trust.
Eric went above and beyond to repair the AC unit in our home. The previous company did shabby work and ordered subpar equipment that didn’t match our unit. This cost us unnecessary expense and left us in a stifling house in the middle of the summer. AC Medic made the necessary corrections and has our system working better than ever! Great work! Great company!
Courteous service and expert knowledge, you cant go wrong A/C Medic.
I used Eric as my AC specialist while in the process of buying my home. He was so through and knowledgeable that I used him after I closed on the house to install a new upgraded central air unit. He quoted me a fair price and stayed true to that price. The original day of installation he emailed me that morning saying he had to reschedule. He was out 2 days later for The install. The 2 men that came and did the install were very friendly, polite, and knowledgeable. They explained how to use the new system and Eric explained and helped Mr warranty my products. Highly recommend!
Eric was friendly and precise at finding the problem with my unit! I would recommend them for my a/c service anytime. In fact, Im going to get a new system, and use them for maintenance! Thank you, Eric!
Eric and his team have replaced two of our units over the past year. We drug our feet replacing them because we knew it was going to cost us a small fortune. Previously, we had several other companies come out and service us. They would either just refill the units or give us a quote on new ones that was so outrageous we couldnt even consider it. Eric, however, was so awesome in helping us find what be most cost-effective and sure enough, now we are saving a bundle on our electric. For that alone we are grateful! Superb reliability, attention to detail, tremendous value, and outstanding workmanship - this has been our experience with AC/medic.
June 23, 2020 --Had them come back out to do a tuneup and found some issues from the previous installer. Fixed and tuned up both systems and let me know how things were.Great service as usual.~~A/C in an older unit went out in the middle of the night. Left a VM 1st thing in the morning with A/C Medic and they called quickly and setup an appointment for today (9/10/19). Came out and immediately figured out the capacitor was blown. Replaced it and offered some tips for future. Super impressed with quality of service, friendliness, and being prompt.Once this unit dies out will definitely call them again to get some options!
A/C Medic has serviced our HVAC system for the last few years. When the 30 year old unit finally died, there was no question as to who would replace the unit. Eric, was professional and provided competitive pricing. The installers were on time, efficient and curtious. Overall, my wife and I are extremely satisfied with the outcome and will gladly recommend A/C Medic for all HVAC work.
I have had AC Medic (Eric) as my go-to air conditioning technician for over 10 years. He nursed my 15+ year old heat pump for 5 years until it gave just out. Now I have had a Trane for 5yrs that Eric installed at a great price and just had a preventative maintenance check. In the past with old unit Eric was responsive and accurately assessed the issue and had me up and running quickly. Definitely will keep my business.
Had my unit installed almost 4 yrs ago. Runs like a champ no issues. Best money I’ve spent. Great unit. Cut my power bill way down. Very professional And friendly. . If you need work done or replace a unit he is the guy to call. Great pricing and always on time. Highly recommended.
Saved me lots of money, great quality service! Another company quoted over 1300 for a valve and other stuff. Air medic came and diagnosed it as faulty wiring and the heating unit wasnt wired properly to begin with. After he fixed everything for a fair price, we havent had another issue. Highly recommend this company!
I am over-the-top happy with the service and installation of my new HVAC unit. Eric was prompt in returning my initial call a few weeks ago when my A/C wasnt working. The installation was scheduled quickly and the technicians were polite, tidy and did a great job! I will easily recommend A/C Medic to anyone needing this type of service.
Eric with A/C Medic was very helpful with us in deciding on the best units for our needs. They did a great job installing, answering questions and easy to deal with. We give high marks, very pleased and highly recommend A/C Medic
After having a company come out to look at my ac unit Saturday, and telling us we needed to replace whole ac unit, we were told that company could do job on Sunday. Sunday came and went without any calls so we called AC Medic after being referred by friend. AC Medic came out on Sunday, and not only diagnosed but fixed problem and ac is running great and house is ice cold for less than $500 saving us near $4000. I would make AC Medic my first call for any ac needs and definitely my second opinion call if any company has told you that you need to replace your ac unit.
After a pretty horrendous experience with one company--and not much better with a second--AC Medic was my second-second opinion. Eric listened to my situation and offered real, honest advice. He came out on a Saturday and gave me his recommendations--replace the unit. I wasnt ecstatic at the idea of that with a house thats only 4yrs old, but he explained why that was the most financially-sound decision, and I knew I wasnt being taken for a ride. Eric worked over the weekend to arrange everything and make sure that my home could be taken care of after a WEEK of no air conditioning. His installers arrived early Monday morning and had my old unit out and new one in and running in
We came back from vacation to find our A/C not working. It was late in the afternoon, and I found AC Medic via Google (were fairly new to the area, and didnt know anyone), so I gave them a call. Eric was happy to come take a look even though it was the end of the day, and he spent a considerable amount of time trouble-shooting, and explaining what he was checking along the way. Unfortunately, our unit was beyond repair. Eric gave me several options and recommendations on what he felt would be the best course of action. His techs came out within 2 days to replace our unit with a much more efficient one. I wouldnt say Im happy we had to replace our unit, but under the circumstances, things worked out very well. Eric was extremely professional and trustworthy, and gave us an honest assessment without trying to strong-arm us into anything. I have had bad experiences with contractors on numerous occasions in the past, so Im general pretty skeptical and leery, but Eric really put my mind at easy. I will be calling him from now on for our HVAC maintenance. I would highly recommend you give him a call. Thanks Eric and Team for great service!
Eric has performed a systems check on both my heating and cooling systems in my new house, and has even had good suggestions for improving the efficiency of the system. He has always been very easy to work with and does a great job of explaining what hes doing and how its going to help you as the homeowner. Will definitely continue to use him for a long time to come, and will definitely recommend him to anyone who asks!
Eric and his team were great! Timely and efficient it took them no time to replace my package unit! Eric also gave me a great deal on my new Trane unit, beat other contractors by thousands. Will definitely be using them again!
AC Medic came out on short notice and on a Sunday to get my home system up and running. Great experience and very knowledgeable in their trade. Highly recommend!
This company deserves 10 STARS! AWESOME team, honest and reliable. My AC unit needed replacing in August (one of the hottest months). Eric helped me and my husband decide on which unit was the best choice for our home. He explained everything in detail and had the new unit installed and running perfectly. If you are in need of Heating/Air conditioning repair, replacement or servicing dont call anyone else but Eric with A/C Medic. I know I made the right choice and I hope you do too!
I met Eric the owner of AC Medic back in 2018 when I wanted my duct work replaced. He and his team did a good job replacing the duct work and charged a fair price(I had two other quotes and his was the best). When my furnace stopped working later on he came out personally and did a test and believed that I had a dangerous carbon monoxide situation with the furnace and believed it best to replace the whole system. I thought he was trying to sell me something and had a couple other companies assess my situation. Two other companies thought I didnt have a problem but I had one of the companies come back and do some extra work on my furnace when they discovered the same situation that Eric had origInally discovered without charging extra to find out. Eric is an outstanding owner and if you want GOOD JOB DONE RIGHT hire his company to do it. They were true to the price and I got a better system than what the other companies were quoting. I will always use his services as he is an owner with integrity.
Highly recommend! One of the most honest and thorough heating and air companies out there. Responsive and committed to excellence, AC Medic will have your system up and running in less time and for less money than any other heating and air service you can find. Repairs of this type can be both expensive and complicated if not done correctly. I didn’t know where to start and was concerned about being taken advantage of by those that would quickly see I was under skilled on the topic. Eric was knowledgeable, had great customer service and explained everything in a clear and understandable way that anyone could have followed. Listen to this review and start here first for your Heating and Air installation/ repair needs! You won’t regret it! Thanks AC Medic!
Great experience, came out the same day that I called. A/C went out & Eric did a great job, very fast & efficient. Would definitely recommend.
Great service, very polite and friendly installers; prompt and quick service, kept my house clean and cleaned up after themselves. They kept us informed every step of the way as to who was coming and when. I was really surprised to get someone on short notice, in July, to look at my old unit and then replace my unit. Awesome folks! Highly recommend Eric and his team!
Awesome service and very fair price! Highly recommend to anyone. We had a “maintenance contract” with one of the big groups and will be switching to Eric and his team.
Loved working this company. They are honest professional and always on time. I also loved they use texts and emails to communicate invoicing and scheduling if you are unable or miss their call.
Erics crew installed a new hvac system for our home last month. They were a professional and very efficient team. The new install looks and works great! Eric is awesome and I really appreciate having a heating and air professional that is responsive, knowledgeable, and trustworthy.
Eric is very respectful. He will keep checking with you till the work is done to your satisfaction. Him and his crew are very good at their work.
I had AC Medic out to give me a quote on a new AC and Heating replacement. For the equipment I chose, I found the quote very reasonable. We scheduled a time to perform the replacement. They showed up on time and had everything completed by late afternoon. The temperature in the house was unbearable at that time. I set the thermostat at 76 deg. and overnight that temp was achieved and is constant even though the outside temp is 97 deg today.Money well spent. Thank you
A/C Medic did a great install on our new system, a little difficult to get in touch with at times but it was a busy time of year (mid-July). They listened to our needs and did what we asked, our home is quite comfortable now. The price was reasonable for the work completed, much better than some quotes we got and comparable to others that offered less service and lower quality systems. Glad to have AC in our home now that we dont have to worry about.
I called this morning to fix our heater (which broke the first cold night) and AC Medic came out and got our system running the SAME DAY!I cannot express my appreciation for the same day service and professionalism we received! He took the time to explain all of our options and the issues that we were up against and made a very stressful situation pleasant! We will never go to another company!
AC Medic (Eric) was both professional and knowledgeable- far exceeding our expectations and really made our AC giving out on us while we were out of town a tiny bump in the road. He was able to give us helpful information and tips to keep our unit up and running. 10/10 would recommend for anyone looking for troubleshooting or maintenance on their HVAC. We have had many experiences with multiple HVAC companies and we finally found a company for our business to remain. Thank you AC Medic!
We came home from our vacation at the beach to a house with an A/C Failure on a Saturday. Eric got out to our house very quickly, advised us replacing the unit, and took care of everything for us in a very timely manner to make sure we had cool air in our home as soon as possible. The awesome customer service and professionalism will make sure that this is who we call for all issues and maintenance with our A/C into the future! Would definitely recommend to everyone!
Eric came out and helped me figure out why the air in my house wasnt blowing as strongly as I needed. He gave me clear advice on what I could do to improve and was very helpful and efficient. By far the best AC tech I have called out and I wont be going anywhere else!
Great company to rely on. When you need AC/Heating work, don’t hesitate to call.
Exceptional. Very professional, great price, and extremely knowledgeable. I highly recommend them if you are having AC issues. My system was done. They had a new systems installed at a great price the very next day.
A/C Medic is a pleasure to work with. Eric and crew provide exceptional service at a fair price. We had a unit replaced and new duct work installed along with some ancillary products. Eric is very knowledgeable and was patient while explaining the details of our project. Im confident in referring anyone to A/C Medic.
My experience with this company was absolutely amazing. I had an issue with my warranty company not sending an email. But it did not stop them. They came out literally the same day after having an issue on my warranties end. Very knowledgeable and professional. I will be using these guys again next.
Eric is a great honest dependable tradesman and he knows ac and heat inside and out. Highly recommend A+
Quick, affordable, amazing service! I came home Friday night to notice my AC unit wasnt cooling and the lines were frozen. First place I called was A/C Medic and Im glad I did. Eric came out on Saturday, quickly diagnosed the problem and fixed it right away. He explained everything to me, answered any questions that I had and gave me great tips on how to keep my unit running efficiently. I would highly recommend this company to anyone with any heating and cooling needs. Ill be using them again in the future for sure!
Eric came out and did a quote for me on a new heat pump after my old one died. The price was similar to 3 other quotes that I had gotten, but this was a higher efficiency unit, a Trane, and the price also included installation of a second return grille to get my house heating/cooling more efficiently.Overall great price and knowledgeable and friendly installers. I would definitely call Eric and his team back for future heating and cooling needs.Update: ~2 years after install, we blew a capacitor on July 3rd (holiday weekend) due to extreme heat and overrunning the unit. Eric came out 2 hours after the call and replaced the part which was covered by the warranty. Amazing service!
Eric was knowledgeable, affordable, and came the same day we called him. I would recommend A/C Medic to anyone in the area that needs help getting there HVAC running or keeping it clean and running. We have been without proper heat for 3 months and within 30 minuets of Eric coming in the house we had heat! We will be using this company again to help keep our system in good shape.
This is definitely one of the best HVAC installers in the upstate. Eric is very knowledgeable. Any questions I had, he had an educated answer. He is also an experienced technician that puts him a level above most salesmen. We installed the Trane XL15c with the Trane Nexia XL824 WiFi thermostat. We only had to wait a couple days to get the unit installed. The installation was done in 4hrs! Lucky the installers only ran into some slight problems from other older installations but to me that’s really a fast. I Definitely recommend A/C Medic to any one needing a new HVAC.
Highly recommended! Professional, courteous, on time and affordable. Eric is my go to guy for any future issues with cooling or heating.
Our AC went out over the weekend, which was a pretty urgent fix for me because I have 3 little boys in the heat. I called early in the morning and my air was fixed by lunch...very professional, quick, & efficient. Eric also gave me advice on AC maintenance and texted the next day to ensure that it was still working properly. Its working better now than it has in weeks!
This is the guy to call for all your A/C needs. Eric is very helpful in helping you understand what he is doing and why. It is hard to find truly honest people today, but you call Eric and you have found and honest company. Will recommend to everyone I know.
Our AC decided to stop working and I saw all of the high ratings on here so we tried it out. He worked around our schedule and were able to diagnose the problem quickly and it was fixed! He also made recommendations for future updates and helped with our damper(?) Issues in the attic. Was very knowledgeable and very nice to work with - the price was very affordable - will definitely use again!
My a/c had been running all day and not cycling off and constantly getting hotter in my house. Called Eric and he came out on a Saturday evening and not only recharged my a/c but cleaned the coils. He was very helpful and knowledgeable in explaining what was happening and why your coils need to be cleaned and checked every spring. I highly recommend calling Eric for your HVAC needs. Thankfully now, after he fixed my a/c and didnt clean out my wallet I sitting in a nice cool house.
Got Eric and AC Medic name from builder friend. Response time was very fast. Very professional and knowledgeable. Did not rush through helping us but took appropriate time to fix issues. Will definitely call Eric again with heating/air trouble. Thanks again Eric!
Highly recommend AC Medic. Let us know what time he was going to arrive. Found the issue and let us know what was going every step of the way. We will definitely be calling if we have any other problems.
A/C Medic came to my rescue on a Sunday at 5pm and fixed my broken air conditioner in no time. Excellent service and very reasonable! I recommend this company to everyone! By the way Im in Greer SC...😁 I will recommend Eric and this company to everyone!
Eric was very prompt courteous and professional. Was able to solve the problem quickly with our air conditioner, do to his experience and knowledge. I would highly recommend AC Medic Heating & Air.
Eric T was very efficient and knowledgeable. He went the extra mile to check air filters and provide me energy saving tips for the future. Amazing same day service with everything needed on arrival!
My wife called and said our air was out on a 100 degree day, I called AC Medic and spoke with Eric he came right out and fixed my problem. As well I had him service the other AC while he was there. Highly recommended him His prices were fair and he was a super nice guy! GREAT SERVICE!
Weve used Eric twice now for heating and AC services and both experiences were great! He is thorough and knowledgeable and even takes time to explain things. Affordable prices and solid work. Thanks Eric!
This company is awesome not only did he fix my air and make it work well that he did not put a hurting on my Moms wallet and made my animals and me cool again and was very patient and very good at what he does I would recommend anyone who needs Heating and Air Services to give this company a call thank you so much for coming out so late and fixing my heat and air at the last minute you are definitely a true blessing and an honest company and you dont put a Hurtin on peoples wallet like some of these other companies wanted way too much to even come out for a service call thank you for fixing my air and all that you do I will recommend you to all my friends and family who need heating and air work sincerely Linda Rogers
Eric was very professional through the whole process. He explained what was wrong with the hvac unit and what needed to be done in order to fix it. Hes a very honest man and trust his work I will continue to use him for future real estate needs. I highly recommend him to anyone in need. Thank you Eric for your hard work
I came home from vacation to a house that was 94 degrees inside. I called Eric Tappan after he was recommended to me by someone else. Within 30 minutes, he was at my house. My unit had iced over and had to thaw first so he came over again at 8 pm on a Saturday (the same day) to finish fixing it for a very reasonable price. Right now Im sitting in an air conditioned house and about to go to sleep for the night. I definitely recommend him!!!
Excellent job! Good explanation! Great price!
They were able to quickly diagnose my issue and fix it the same day. Im happy with the service and will call them again if I have AC issues in the future.
Both of my a/c units werent properly functioning and Eric was able to come out and get us up & running in no time! Not only was he timely and professional but he also gave me a full explanation of the problems as well as some future maintenance tips regarding filters, service appts, etc. He is certain my power bill will go down and I cant wait to see what money he was able to save me! Would recommend to anyone and will use them again!
Great workmanship! Very happy with our unit. Will recommend Eric any day.
GREAT SERVICE AND PRICE! If you have a AC/HEAT problem call Eric first! You wont be disappointed in his work.
Great experience: timely, satisfied with the work as well as the price.I have an older unit that many companies would most likely have just tried to replaced, but I am a student with a family so that wasnt in our budget. The tech obviously knew what he was doing and got it going in a timely fashion. I would definitely call again.
My wife and I noticed our air conditioning was blowing warm air upstairs and went to google to find somebody to come out and take a look. A/C Medic Heating and Air conditioning was the first name to pop up. I noticed first that the reviews were all outstanding so I gave them a call. Eric was able to come out the next day (mind you it was a saturday) to come and look at our unit. Eric was able to diagnose the issue within minutes, and showed me in detail where the problems were. Eric provided a fair and honest quote within an hour and ordered the equipment. 2 days later, Eric was over replacing our unit and answering any/all questions we had. In 2016, its rare to find somebody who is as honest, and cares as much about their quality of work as Eric. We will be using A/C Medic exclusively for all of our AC/Heating needs moving forward and Id recommend him to anybody whos on the fence. His work speaks for itself, but I hope this review helps.
Our a/c went out while we were away and our house was 90 degrees when we returned on a Saturday. Eric got there within the hour and had everything repaired quickly and efficiently! Highly recommend!!!!
AC Medic was amazing. I would highly recommend this company to anyone that has trouble with hvac. Very honest
Our heat went out Wednesday night before Thanksgiving. I had to call around to find someone to come out. I finally got DIPPLE to come They diagnosed the problem and were going to order the part. Wanted $651 and the part was under warranty. I was given AC Medic’s name so I called them. They had the furnace fixed in two days and saved me over $400. That is service and honesty. What more could you ask for.
Great service. Eric explained everything along the way so I coukd understand what was happening. Quick and painless!!
Called Eric late on Saturday afternoon after the ac stopped working and he was at our house within 20 minutes. He got it working again in no time. Fast, knowledgeable and friendly service would highly recommend!!
I would definitely recommend A/C Medic. Eric is very knowledgeable and curteous. He installed my heat pump over a year ago. I am very happy with my unit. So happy that I recommended my parents call him when their unit went out. He installed their Trane unit and they are very happy with theirs also. Eric is a really nice guy and will help you in anyway he can. The guys he has working to install the units are truly professional and kind. They preform very neat work. I would definitely recommend this business if you need a/c and heating needs. They have really reasonable prices also. Check around for prices then call Eric at A/C Medic!
Called Eric at 5:45 about our heat being down and its going to be 28 deg tonight. He arrived within an hour and had the job completed within 30 min. He was professional, fast, and knowledgable. I would highly recommend him for your A/C needs.
Its such a pleasant surprise to have a someone go above and beyond. Eric was friendly, efficient and great customer service. I highly recommend Eric!
As a realtor Im always appreciative of communication, sense of urgency and fairness. You get that with Eric, at A/C Medic. Give him a call, be honest and let him get you taken care of.
Eric was very professional! He went above and beyond to help us out. I would definitely recommend AC Medic.
Eric is professional and knowledgeable.He has already given me a quote on a new system and he repaired my AC .I will recommend his service to anyone.
We bought our home new, but the parts had been pieced together by another well known air conditioning company. We had multiple problems, so we called another company. We employed A/C Medic to install our new unit. Eric Tappan, owner of A/C Medic explained our air return air vent needed to be enlarged. This increased the efficiency of our cooling system so much! He also recommended another filter that helps with allergies. Then we had him install a unit in a newly built garden room. Our electric bill actually went down even though we now have more square footage! He is honest, timely and trust worthy, rare qualities. It is without hesitation we would recommend A/C Medic Heating & Air Conditioning.Sincerely,Richard and Yvette Bunch
A/C medics were very quick and polite. The installers were very friendly and experienced, and they went above and beyond fixing little things things that others would have left alone. I had recently injured my back so they even got some boxes out of my attic for me. Eric Tappan, the owner, was very friendly and knowledgeable and gave us all our options and even dispelled some misconceptions I had from other companys less truthful approaches. I will continue to use A/C medic and recommend them to my friends.
Great service! showed up on the scheduled time. cheaper then 2 other offers. and my AC is ice cold now. I will definitely choose him again for the next service.
Eric was fast and able to quickly diagnose our problems. His costs were also VERY reasonable and we certainly be using him again!
Eric and his team are true honest professionals. When our HVAC needed repair he responded quickly, arrived early and did a thorough inspection while offering us different options to satisfy our needs. I could not ask for a better form of service. My family will always use Eric going forward for any HVAC needs we may have. Highly recommend to anyone looking for an AC or Heating repair!
Eric was very professional. His team did a wonderful job! They come highly recommended! Great job guys!
Very satisfied with the quick repair and fair price. No complaints at all. Thanks!
I would call again and again. Fast reasonable service. I called at 4:00 he was here by 5 and the repair was finished by 6 and it was Labor Day weekend. Great service.
Eric was knowledgeable and did a great job. Would definitely use this company again and recommend.
Nice to have a true professional come and give u an honest quote with outstanding work. Would recommend Eric and ac medic to anyone
My AC went out on a Sunday afternoon and the company who initially came out said the compressor was dead and that the best course of action would be to get a completely new unit along with a ton of extra work that needed to be done to make it possible. The next day I called around for a bunch of estimates. When Eric came, he luckily offered to double check the diagnosis I was given. He was very knowledgeable and patiently explained everything he was doing while answering any questions/concerns I had. Turns out the real issue was a failing fan motor not the compressor. He was able to get a new motor the same day and had everything back up and running in no time. Sometimes its worth getting a second opinion!
Great guy, talk through the whole process. Was very personable and was fair on his prices especially coming out on a emergency call at 10PM, thank you for your above par service sir.
I called Eric around 9pm on a Thursday night, not only did he come, but was at my house in under 30 minutes. He was very thorough, checking every thing, from start to finish, in 20 degree weather. He did not leave my house until after 11pm, after making sure we would be ok for the night. He had diagnosed the problem but had to get the part the next day. He kept me informed as to when he had the part and when he would have the work done to get our heater up and running again. He was very knowledgeable, and was not your typical repair person out to gouge you. He gave me a very rough estimate, (it was night, and all parts stores were closed) of the cost, and I was pleasantly surprised when he finished and my bill was 1/3 less than what he had quoted. I would highly recommend him for all your HVAC needs. Best repair personnel I have ever encountered! Thank You for everything Eric.
After being stood up by two different HVAC repairmen recommended by family and friends, I googled HVAC repair and A/C Medic came up. Since there were good reviews I decided to give them a try! Im so glad I did, Fast, friendly and efficient service is what I received ! I would recommend to anyone and will be using this company for all my future heating and air needs.