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Valvoline Instant Oil Change
266 S State Rd 135, Greenwood, IN 46142, United States
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Valvoline Instant Oil Change

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Ja
Review №1

This place is awesome! Every person Ive encountered has been extremely friendly and helpful. They run checks on your lights, wipers, and fluids, while they change your oil. The pricing isnt bad for the service they provide. Goodbye appointments, hello quick service.

Ch
Review №2

Megan was very friendly and polite. She (they) did an awesome job and was very thorough about everything. Would definitely recommend. Thank you guys and girls for all your help!

Em
Review №3

Great service. Everyone was really nice. They offer extra services, but dont push them on you to buy. Emily, Logan, Eli were excellent in servicing oil change. Its great that you can stay in your car while they change oil. They even show you your filter, and if it doesnt need changed or does. I watched this with me being in the passenger car of my husbands car, and I think I will be taking my new car here too!!!

Va
Review №4

Fastest oil change in town. You can usually pull in and since they are so fast, theres very little wait. You stay in your car, they guide you in over the tracks and then they check your headlights, brake lights and turn signals. While theyre changing your oil, the person up top will tell you about any recommended services by them and the manufacturer. Then you pay and go. Super fast and they have coupons online. Definitely recommend.

Ho
Review №5

I just can’t say enough about this place. The people, especially Chris the assistant manager is amazing! We’ve been coming here for a few years and it’s the same excellent service every time. Just took my daughter’s car through. She’s a new driver and Chris spent time explaining a lot to her about her car maintenance. Just so polite and professional it’s more of an experience than a service. We will be long term customers. No one can compete with this crew. Thanks Valvoline!

Cr
Review №6

The people here were wonderful. It was a quick and easy in/out. Everyone was so friendly and personable. This is my first time NOT going to the dealership. I will definitely be a Valvoline person from now on.

La
Review №7

Nice place was in and out quickly,20 minutes tops,for an oil change. You just set in your vehicle and they will go over everything about your vehicle with you but are NOT pushy in any way. Took off 1 star basically because of price ....make sure you have a coupon! As for me....I will be back.There customer service and being in and out quickly is worth the cost.

Er
Review №8

I was honestly surprised by their level of customer service at this location today. Everyone was friendly, everyone on their Team communicated effectively, made me feel welcomed and you could tell they take great pride in their work. Everyone said by to me as I left as well! Great experience and I will be back thank you.

Ki
Review №9

Very knowledgeable and friendly. Explained everything. Competitive prices. I will use again

Pa
Review №10

Super fast. Friendly staff. Not pushy. Fair pricing. I didn’t feel screwed over after leaving here which is a breath of fresh air.Would recommend, && will return.Finally 👍🏻

Ch
Review №11

Great professional care and service by Hank & Aaron.....and Valvoline!🏁

Jo
Review №12

Great place. I went to a different one my second time. I came to this one the third time because I just had an oil change and my engine light was on. It was raining so I had all of the staff there to help. Everyone was amazing. Great service and customer service. Thank you guys!

Al
Review №13

This is the fastest and best oil change Ive ever gotten. Very affordable, friendly and knowledgeable staff, and took all of 15 minutes. I was in and out and never left my car.Ill never go anywhere else ever again.

In
Review №14

I have social anxiety so something simple like getting an oil change can be difficult. I panic and freeze. Micah was phenomenal. She was kind, patient, took the time to explain services to me but also talked me through simple things like flashing my high beams when I froze. There wasn’t a moment when I felt judged or uncomfortable. Chris and Maddie also did a great job and I appreciated that everyone took the time to introduce themselves and walk me through everything. I typically go to jiffy lube but didn’t feel confident swinging my truck into their bay- valvoline was the highest ranked on google and now I see why! I will definitely use them for all future service.

T.
Review №15

The friendliest oil change ever! Quick, efficient, knowledgeable, not pushy over all great experience.

Ja
Review №16

Great, fast and friendly service. I usually do my own oil changes however this is a game changer. Very convenient don’t have to leave your vehicle and within 15 mins they are guiding you out of the bay.

ri
Review №17

Great people. Fast service

Ju
Review №18

Just had my oil change done. Staff were all very friendly. Definitely coming back here for my next oil change!

Ch
Review №19

Very professional, courteous and efficient. Megan was a true delight to deal with, love this place!

Ni
Review №20

Waited 45min in line pull in bay give them my info and they said they might not have oil or filter fit my car cause it’s a vw come to find out they didn’t so waited 45minutes for nothing

Me
Review №21

I’m very much a uneducated woman when it comes to vehicles. A lot of shops would use that against me and rack up a bill for me . In this case the gentleman avoided giving me a oil change due to being honest to me about not needing one for a while . Even mentioned how to check oil life with my cars features. Saved myself $90 and even topped my windshield fluid for free!! Awesome service

Ee
Review №22

Great service. The manager explained everything clearly. She seemed knowledgable and friendly.

La
Review №23

I love this Valvoline! I drive all the way from the Eastside of Indy to come down here for their service. Hank is THE BEST and most easy-going worker Ive had the pleasure of meeting. Thanks, Team!

BT
Review №24

My second 5 star review. Got my Corolla oil change again today 9/1/20 here. Best place weve ever been to for vehicle service. Professional and kind staff. Thank goodness for whoever runs this location. We would like to thank everyone for your joking around with us too.

Mi
Review №25

They did an absolutely fantastic job.Extremely polite, didnt offer me a bunch of services I didnt need - Even pulled my air filter, showed me it was getting dirty but not quite ready to replace.My car is running great, everything topped off, tire pressure checked, reset my oil light.The price was modest, but definitely worth a few extra bucks for the service I received!

K
Review №26

Great customer service! I have much more to say after today! There was an issue with the oil gun, I guess it added too much oil. They worked to resolve it while I was there. Long story short. I came home very satisfied. My daughter called and said mom you left a large amount of oil in the driveway. I am OLD, I no nothing about oil...other than to call. David answered the phone, asked for my address and came out here...all was well with the car...he then proceeded to put a cleaner on the oil spot...cleaned it up perfect. I told him thank you, I couldnt believe the great service, and he apologized that it happened.I have shared this today with so many people...that is what my country is about...people taking pride in their work...and making a wrong a right!A million of thanks...job well done David!

st
Review №27

Great!!!Got right in with no wait. Tired of Firestone and the 90 minute oil change where they were late in getting it in and late working on it.Good service, friendly staff. Will definitely be back.Waiting room is basic as basic gets, but you are here so shortly it doesn’t matter much

Ro
Review №28

The people here were real friendly and gave me a lot of information about possible services I would need...but didnt push to sell things that wasnt needed.They were very quick to get my oil changed.Will definitely be coming here from now on for basic maintenance.

Ch
Review №29

I love Valvaline and wont get oil changed anywhere else. Great service, fast, commutative, not pushy and report to car fax. Oh yeah I also get to stay in my vehicle. Best ever❤💯

Ni
Review №30

Fast service. But will try to upsell every service they provide. Some ppl just want an oil change.🙄

De
Review №31

Horrible service !! Very overpriced!! Was charged $100 for a basic oil change!! First time at this location.... Never again! ...Was told different locations charge different prices?? Which is BS!!! And I’m a repeat customer and was given no appreciation for that!! I wanted to give 0 Stars!!

as
Review №32

30 minutes waiting only one person in front of me.. do not consider that an instant oil change. I left

Ja
Review №33

Did a good job quick service, my oil change is more challenging. On a newer f30 bmw did good with it.

Ka
Review №34

Always so friendly! Can always get a coupon online! I can normally get in and out within 15/20 mins absolute max!

bo
Review №35

Shop was doing good for me until the used not fender cover or any cover to protect my vehicle. When done smudges and scratches on it.My chrome grill has Marks on it still today. They refuse to do anything. The manager David said that I would have to prove they did it. I never left the place before bringing it to his attention. Then called headquarters in Lexington. They said they would call me back within 24 hours. Been a week no call yet. They got cameras but said he could see if the scratches were there.

ca
Review №36

Fast, professional and friendly and I will definitely go back. Girls rule here

Ka
Review №37

Line was quick, tech explained everything and was polite.

Mi
Review №38

Nice staff especially Tyler. For first time gave me a good discount. Service was good. Will return.

Al
Review №39

This location was great! Pulled right up, 15 minutes in and out for my oil change, and only cost me less than $21 with their current 19.99 conventional oil change coupon! Staff (Anna, Sydney, and Eli was who i dealt with) was friendly and great! Definitely will be going back! Also, love the fact you get to stay in your vehicle! Hate leaving my vehicle in others hands and having to readjust my seat and feel the grit on my steering wheel like other places ive been.

St
Review №40

Wonderful very impressed

Ma
Review №41

I have been to this location to get my oil changed several times and have always had a great experience. The staff is friendly, helpful in talking to me about my vehicle and it’s maintenance, and in working quickly and efficiently. A refreshing experience in comparison to other mechanics and fast, too.

Da
Review №42

Great location. David the manager on duty was extremely professional and informative. Well ran establishment, quick service and responsible crew.

A
Review №43

I used this location for the first time today. They are way faster and cheaper than jiffy lube. The staff was great. Their entire concept is top notch. I was in and out in 12 minutes. I will definitely be back.

Ro
Review №44

They were polite and got right to work. They explained everything as they did it. Very careful. I am now a continuous customer.

Je
Review №45

Very friendly, efficient and quick

Ba
Review №46

Great!First time visit. All three team members .. Zach/Holly/Dakota, professional top notch service! The fact that the customer doesnt even need leave your vehicle -is wonderful, and the cameras to watch the employees while they work was great.[I have always said that every single car shop should install close up and clear cameras in order for the customer to know for a fact that everyone is being honest]First visit left me feeling my vehicle was in good hands and being taken care of by honest people...which is difficult to come by in the Center Grove/Greenwood/Southern Indpls area. I will write a different review after each visit. Now if only I could find an honest repair shop in the area.

mi
Review №47

Workers were nice. Since I got a oil & air filter change I have lost 4 mpg since they did it. Wont go back.

Li
Review №48

Great place staff are amazing!! I highly recommend is so fast and easy.

Ca
Review №49

David, Hank, and JD were amazing, super fast, and very professional. There is no place I would rather get my oil changed. Highly recommend!

ad
Review №50

Nice young employees working in ridiculous heat and humidity and having to wear suffocating masks. Utterly miserable conditions and they were so positive and polite. With many on expanded employment I cant commend them enough for working for a living !

To
Review №51

Great place! Good guys working there!

Ca
Review №52

Never thought I’d say this about a car shop but I had a great experience here today! As a young woman I dread getting maintenance on my car because places usually try to sell additional services or items to me and then later find out what I bought was totally unnecessary. The staff here was friendly, very fast and not pushy at all. I truly appreciate that and will return for future servicing!

St
Review №53

Quick and great service. Forget fifteen minute oil changes, I was there maybe ten. Everyone was on point and hustling. My sales guy was I believe Kyle, and he did a great job walking me through different options and was just a pleasant guy to talk to. Definitely a little pricier than some competitors, but if youre in a rush or value your time, Id recommend these guys.

Ni
Review №54

Cant speak more highly of the service I just received at this location. Holly and the team did a great job and got everything I needed squared away quickly and with care. Very informative and polite. Did not try to upsell or pressure me into getting services I didnt need. I will definitely be coming back!

Jo
Review №55

Too much trying to up-sell you on everything

to
Review №56

Everybody was super friendly and nice. In and out in about 20 minutes and I didn’t t have to leave car. They have mirrors and cameras so you can always see what they are doing. I used to change my oil myself but their prices are pretty good. Now I don’t have to get messy and just let someone else do it.

Ro
Review №57

They are awesome me and my mom go all the time.. They have such positive energy and get you a laugh. They are inexpensive and good at what they do..I highly recommend it here.

th
Review №58

What an amazing place. Super friendly and informative. The manager Gary is caring and wants to ensure the best for his customers and staff. Thank you for making this a smooth experience.

Ju
Review №59

You cannot beat an advertised time of a 15-minute oil change. What makes it better is they were completely done in 11 minutes and 23 seconds (theres a timer running in your bay). Competitive pricing and friendly service: Ill definitely be coming back.

Ap
Review №60

Very quick and accurate.not too pushy but notify u of issues... And very affordable and professional. We go on 135 in Greenwood..best place to get oil changed

To
Review №61

I arrived 30 minutes prior to close. I go in and they tell me just wait and then they can change my oil. An hour goes by and nobody tells me anything as Im still waiting outside. its supposed to be a 15 minute oil change yet they never told me it was going to be an hour and then didnt even see me. Never go here its a waste of your time its false advertising

Ti
Review №62

Justin and team were great! I was treated with respect and they didnt try to sell me anything I didnt need! So happy we found this place!

Jo
Review №63

Too high price. Get it done cheaper at the dealership. And you get lunch on them at Hubler Chevrolet.

Cl
Review №64

No more Jiffy Lube!!! Zach and his team were perfect, also gave 15% Military discount. My wife came here the day before and they treated her very well.

Da
Review №65

No wait and service was very clean and efficient

Al
Review №66

These guys are fast! And the level of service is incredible. Im enjoying listening to the guys call back and forth on status. In and out in less than 10 minutes. Ill be back.

Tr
Review №67

Professional, efficient, fairly priced. Excellent customer service!

FU
Review №68

This place is awesome! Friendly, knowledgeable, and fast! Oil change, fluids topped off, filter check, tires aired up.. all in 15 minutes. Valvoline, you’ve got a customer for life. Great job and thank you!

Al
Review №69

Great service with friendly safe!!

Ti
Review №70

Oil changes made easy. Super friendly staff.

Sc
Review №71

Fast and professional

Ro
Review №72

Great Service. Kind staff.

Er
Review №73

Great team in and out

mi
Review №74

Friendly service, competitive pricing and you dont have to get out of your car. I felt like a racecar driver and they were my pit crew. Such nice dudes.

Si
Review №75

Very bad experience, they charged me an insane price for oil change. Walmart charges only 39.08 for full synthetic oil, and these people charged me double of the price for blend oil. I never knew this people are cheaters. I haven’t seen my receipts until I get home, I thought they will give $20 off coupon discount which I had a coupon for. But when I came back home it was double price and the miles sticker says the car will go 3000 miles only when they say your car will go next 5000 miles. I called them back, talked to one of the manager, gave him my order number, and he said he will issue me a check for rest of the money in 5-7 days and also he said not to call again and again. I never received my money back. I would recommend everyone not to go this place, it’s super pricy. Walmart charges only $40 for full synthetic oil not blend oil. Hate this place. 🤬🤬🤬🤬

Sc
Review №76

The staff is friendly, fair -honors coupons, fast (was done in ten min!) very professional & efficient. I own 5 cars and will service 4 of them here . The 5th one is leased and oil changes r free otherwise I would definitely use Valvoline

Au
Review №77

Gary, Manager at this location, WAS AWESOME! Came in and got my wife’s car serviced for an oil change and he was very welcoming. I will recommend anyone in need of servicing

We
Review №78

Fast and quality service. Employees are honest and friendly. Flawless experience.

Br
Review №79

Top notch team and service

Kr
Review №80

Never disappoints! Great customer service!

Ja
Review №81

A little pricey, but the staff was very friendly and service was quick. Happy with my experience.

Al
Review №82

Easy, quick, and very polite. Best “oil change experience” I’ve ever had on the fly. Side note, they actually had the proper filter for my German ride!

Ma
Review №83

They are very courteous and u can see on camera what they are doing to ur vechicle.

Jo
Review №84

Great service. Very professional. Very informative. Very fast.

Ad
Review №85

Super friendly staff, very efficient, and prices are about the same as anywhere else!

Jo
Review №86

First the lady answered my phone was very polite and professional as well other worker during my visit. However, the clerk was a complete jerk.The whole process was unpleasant with him. At the end the employee underneath was over tighten the plug to the point he shacked the car (Honda odyssey is a heavy car). I asked him why the car shaking? My point was to make sure he is using the right amount of torque. He didn’t try to understand my question instead rudely lecture me about that we do our job according to Honda specification and when I try to explain to him my point, he’s answer was do you want to speak with my manager?I like the concept of this service, but you can much better customer service with half of the price at Walmart.My invoice number 1629, 02/26/2019 11:16:21

Pa
Review №87

Oil change was good, price was a little high.

S
Review №88

Been to this place 4 times now with 3 separate vehicles. The first time was due to receiving a coupon in the mail that simply made it a no brainer cost-wise. It wouldve cost more to do it myself. I figured Id give them a shot. I actually work in the automotive industry and can pick up on someone who is entry level and new to service work as compared to those who know their way around a shop. Ive worked with JD (assistant manager) every time and I can tell he is experienced in a shop setting. I believe he mentioned that he had past dealership experience. They are always personable and JD has offered me discounts above and beyond the coupon. In a world where it seems like customer service is an afterthought for most businesses JD seems to get it. Ive pulled away all 4 times feeling like I got more than my moneys worth.Being that you dont have to get out of the vehicle I cannot speak on any other employees but the service work Ive had done has been issue free everytime so the technician below the vehicle seems compitent at their job. I rarely review businesses unless there is an extreme situation positive or negative. If you dont absolutely insist on doing your oil changes yourself Im not sure why youd go anywhere else.

Ad
Review №89

Awesome service. Helped with my non standard size e450..

Ad
Review №90

Great crew, Bryant was knowledgeable and easy to work with...they got my oil change and transmission flush in on a Sunday even though I came in just before closing. 5 stars all the way, Ill be back next time I need a vehicle serviced

Br
Review №91

Gary and Kevin took great care of me! Highly recommended. Will definitely be coming back!

Ke
Review №92

Great 👍

Ro
Review №93

Slow..no quick greet. Nothing like the real oil change at Jiffy Lube

Ti
Review №94

Very nice The manager David is awesome

St
Review №95

Best customer service in the world and easy and fast I will go here forever

Ry
Review №96

LOL give me a break wanted 85.00 to change the oil . That was after a 15.00 coupon. Can go down the street to Car x and get it with a tire rotation for 54.99. Might be faster, but not worth 30.00 more.

Ch
Review №97

Great customer service, contactless, and great explanations

El
Review №98

JD and Hank are awesome go here dont go anywhere else

Ja
Review №99

Great service. Fast and friendly staff.

Ha
Review №100

It was a oil change could have done it my self for 10 bucks but I live in a apartment unfortunately so I can cost me 45 bucks.

Information
29 Photos
100 Comments
4.5 Rating
  • Address:266 S State Rd 135, Greenwood, IN 46142, United States
  • Site:https://store.vioc.com/in/greenwood/oil-change-040145.html?utm_source=google&utm_medium=local&utm_campaign=localsearch
  • Phone:+1 317-534-6377
Categories
  • Oil change service
Working hours
  • Monday:8am–7pm
  • Tuesday:8am–7pm
  • Wednesday:8am–7pm
  • Thursday:8am–7pm
  • Friday:8am–7pm
  • Saturday:8am–5pm
  • Sunday:9:30am–4pm
Accessibility
  • Wheelchair-accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
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