Definitely one of the best Lowes Ive been to. Clean. Organized. In stock. And friendly. The garden center is my favorite area! 🌿

Inventory system is terrible... was sent to two stores for an item that their system said was in-stock, however, upon arrival, no product was in-stock... how frustrating!

Love this Lowes. Never very busy. They have everything here. A little hard to figure out the layout of the store, but once you do, it is easy. Beautiful flower section. Great indoor plant areas.

6:30 on a Sunday evening. Needed assistance in hardware. Big disappointment. NOBODY around!! Got my exercise looking down every aisle. An associate in the paint department told me to come back during the day when a department manager was there. What???? Big runaround and a waste of my time. In hindsight, I should have asked for the manager on duty to relay my experience. Id invested enough time for absolutely nothing. Garden center had a great variety of very healthy product this year. Best Ive seen and purchased a variety of things!

Alan was very nice and did a great job cutting some plywood and 2x4s that I needed. Definitely will go back!

Lowes was good. Employees were nice and helpful . We did have a hard time finding it even with maps. We actually found it by accident. Not many customers . Maybe they had trouble finding it too . We passed home Depot 2 times but had to go to Lowes to pick up a fridge.

This store is an absolute mess. We bought our fridge & our grill, two very expensive purchases and with each purchase it becomes crystal clear that no one knows how to successfully set up an order. It took 3 deliveries for an undamaged and working fridge to be delivered and we just ordered our grill and the wrong one was delivered so now were dealing with the same chaos all over again. When you go in store, you feel like you know more than the people trying to run you up and its a super concerning feeling. Everyone is nice but there is just zero competency. We really wanted to stay loyal to Lowes but moving forward, we will be taking our business down the street to Home Depot

Bought a “out of box” washing machine that had no missing parts listed. Got home and realized a important part was in fact missing. Calls to store went unreturned. Finally talked to a manager and was told too bad. Asked if they would order the part for us and was told no. Woman was unbelievably rude. Never again will We shop at Lowe’s.

Wow. So I am not fortunate enough to own a vehicle currently yet I work as a Handyman. I often carry my AWP backpack and a small craftsman tool bag with my every day carry tools in them. Many times I have asked upon entering the store if I could leave my bags with customer service so I can give my back and shoulders a rest as well as not look like a thief. I have been told “things walk away” and “we can’t guarantee nobody takes it.” Today as I was about 30 feet into the store an older guy gave me a look of disgust and then told “you know, I’d feel more comfortable if you left your stuff at the front.” Sorry sir, I will not be leaving my tools at the front where your own employees have told me is un safe. I’ve never stolen from this place, sounds to me like the real crooks work here if my items aren’t safe at the customer service desk... That’s ok, I’ll take my tools and business to Home Depot.

Helpful, thoughtful, creative employees helped me identify potential solutions to an unexpected challenge with a project.

We do numerous home improvement projects. Lowe’s has numerous knowledgeable staff. Returns are easy even if you do not have the receipt or it has been quite awhile since you purchased it. It is very dog friendly.

We had a great experience at this Lowe’s location! We are remodeling our whole house and were wondering around looking at everything. Emily in kitchen appliances was so sweet, not pushy at all, and really educated us on brands and features we had no clue about! Then in flooring, Tracey offered a helping hand by showing us alternative options to hardwood which may be the perfect solution for our home and save us a ton of money! So thankful for these knowledgeable women in their departments who were happy to help us out!

Cant get through to anyone. Get rushed off phone. Ordered an ac unit bc mine died and dont want my pets to overheat. Employees hang up or put me on hold after 20 seconds....

Called the store to ask questions about different jumper cables and boxes they had. was helped by a very uninterested and unprofessional boy who at first seemed indignant and told me i could look stuff like this up online. then i was put on hold after i said i didnt want to be. phone was picked up by some girl who asked what i was waiting for, after explaining to her, she laughed to herself asked to people in the background who was helping this person and then kept laughing and hung up.upon further calls back i was either screened or hung up on. nice service while being stuck on the side of the road and this is the closest location that might have something.later i had called their customer support to complain about the whole incident and was told a manager or someone would be calling me back to explain and handle the situation. never got a call.

Easy return and they had the bins I needed.

Aloha! Sandy in Customer Service was incredible! Sandy went above and beyond helping me with my pickup order. Thank you for assisting me with bringing my items to the car and with figuring out how to put them in haha Mahalo Steven for also helping! Take care!

Its clean, fully stocked, the employees are friendly and helpful.They quickly processed my return, and made it easy to replace.

Ed and Debbie at the Greenwood Village store in Colorado are great people and an asset to youre corporation. They are the definition of great customer service employees. They deserve recognition and a raise.

The gentlemen that helped me with 2 ceiling fans was great

I had an exceptional experience with my home decor expert, Kimberly Rytter at the Greenwood Village, CO Lowes store. My husband and I just finished building a custom home and needed to provide window coverings for the entire house. Kimberly went above and beyond to provide expert advise and recommendations for this large project. Ive never purchased blinds and really needed some guidance and direction. She spent hours (literally) and even stayed late to help make decisions with a designer flare. Please thank Kimberly for her exceptional knowledge and customer service!

Lowes is always my go to place when I need to build. I do have to comment that last time I was in, my roommate and I needed help with one thing and we were tired and just wanted to go home, but we were in the store for over 40 minutes because the person who helped us (a nice friendly man but clearly bored) continued to tell us stories and long jokes. Great customer service but unfortunately at the time what we needed was quick service so we could go home. Again, great helpful service though!

Thank god Home Depot is right across the street!Worst shopping experience ever.I am a local and just started my own business working for myself as a Handyman. Finally taking the step away from working for someone else and doing my own thing. Such an exciting and nerve wracking transition, business is going well if you were wondering.Because I am a handyman I do all sorts of work. Because I am a young company deals are always on my radar. Because of these two things I generally walk down every isle looking at the things I love and hoping they have the golden price tag. I wonder, both the isles of the store and the isles of my mind filled with potential projects or current jobs. I am in no hurry with no direct path. I enjoy myself...usually. I did not have that experience at this store.I felt harassed, I felt as though I was a burden, I felt like my business was un wanted. None of these are feelings a customer should have in a store full of things they love and are lucky enough to get to use to make a living.There was one gentleman back in the lighting department who treated me with respect. If customer service is a part of any of the other associates jobs then i suggest you team each member of this green crew with the one pro you have. It appears the pros are still across the street at Home Depot.

Made a serious mistake on an expensive item. Cant reach customer service. Phone rings for 7+ minutes, get put on hold and then call is dropped.

I will never ever shop here again. First of all, try to get ahold of anyone in appliances.... GOOD LUCK. They answer and hang-up... then try to talk to someone helpful in customer service, again, GOOD LUCK!I purchased a display Bosch washer and dryer because I was told it could months before the set would be delivered to my house. Never once was it mentioned that if the washer or dryer wouldn’t turn on that I couldn’t return it for a new one. I would understand if after using it for a little while that I would have to service it through Bosch if anything went wrong. But to bring the thing home and have it not turn on and still not be able to return it so I could get one delivered from another Lowe’s is absolutely unsatisfactory.It takes a lot to upset me and I have never written a poor review for any establishment in my life. So congratulations Lowe’s of Greenwood Village you are my first - and I will say it again. I will NEVER shop here again. Home Depot or Ace will receive all of our further business.

I ordered refrigerator to be delivered to my apartment. On the day of delivery driver called me and I gave a detailed instructions for delivering refrigerator because I was not available at that time. Driver contacted me twice and instead of following instructions he did not deliver the refrigerator. After several days of not having refrigerator still waiting for schedule delivery.

I just tried to return the overage of tile for my renovation project to Lowes. They would not credit me back my money because it was over 90 days since my purchase. Let me point out It had been under 120 days and Lowers still sells this tile. I would understand if they no longer carried it but this is ridiculous. The manager just kept running his hands through his hair repeating, the system locks us out after 90 days. He didnt even offer to give me a Lowes credit. I am renovating house number 6. I WILL NEVER, NEVER, NEVER, USE LOWES FOR ANYTHING EVER AGAIN. DO YOU KNOW HOW HARD IT IS TO RENOVATE DURING COVID?? Your customer service and operations are pitiful. BTW, Floor and Décor happily took my tile back.

I recommend this store to my clients as a builder & designer because their products are rarely damaged, but youll find it hard to find employees which for me normally doesnt matter because I know what I need to get and dont need help, but I ordered curbside pick up on a night it was -5 because well, its -5, and no one came for 20 minutes. When I went inside no one was at the pick up desk, but two employees were enjoying some conversation. Their competition, home depot, comes to your car before you even have time to tell them you are at a curbside pickup spot. Ill make sure to start recommending other places to my clients because I definitely dont want them experiencing customer service like that.

Very helpful sales associates for what I was looking for. I saved time and Lowes made sale. I would recommend the particular Lowes.

These machines don’t work. Apjanitor.com, across Arapahoe, we’re priceless

Waited an hour to find 1 item, and then another 30 minutes to unrack it. So slow!!

Employees like Jack, yellow-vest lumber pro, are the reason that Lowe’s is my most trusted retailer for woodworking projects. He gave me excellent advice and took the time to make sure that I left with exactly what I need. If you need some help with your next project, just ask for Jack!

No customer support.Slow staff (1h to take an order)people supposed to deliver didnt show up.Will file a complain with my credit card company to get the charge refunded

I used to think this was the worst lowes I still dont have any intention of coming back but now I found out that the worst lowes location is the one on Havana street in Aurora I had a horrible experience at the Havana one

I found some nice plants and was surprised at their selection ! They are definitely giving the depot some competition !

Steve in the hardware department is wonderful! I will keep coming back to this Lowe’s because of Steve, his knowledge, and excellent customer service.

Can this store get any worse? You can never find anyone to help you and if, by chance you do, they are new and have no clue. This has been going on for YEARS!

About a year ago my parents got all new windows in their house, about 25 new windows. The windows are great, but the crew Lowes uses to install this: a subcontractor from Texas, named KC, was awful. When they did this install they put the windows in, they never finished the job though. the windows have nails sticking out of them from the inside. they never put a finishing coat on the windows. they removed the paint and texture from part of our wall it was overall a sloppy job. Buy your windows somewhere else. they will have the same windows but Ican almost promise you they have a better install team.

I am in the store to see vertical blinds and have spoke to many peopleThere is no one to help and manager and customer service is indifferent

Ive shopped here for years. Probably about 20. I am a life long plant enthusiast / aspiring homesteader and prefer Lowes over Home Depot from many reasons. Firstly, it is nice to shop there unharassed for choosing oxygen and continuing to exist as I always humanly have. It, however, broke my heart to pieces during checkout when the elderly lady ringing me up talked about a non-stop nose thing shes been fighting as she was uncontrollably coughing in front of me in a disposable surgical mask. I encouraged her to up intake of elderberry, zinc and nettle for that, but ultimately to ditch the mask. The surgical ones are especially awful! She walked away from me saying she cant otherwise shed lose her job. Been there, suffered that!What you are doing to your employees is LEGITERALLY unconstitutional! It is beyond me why you private companies strip your employees of their autonomy for a paycheck. IT IS INHUMANE! WHERE THERE IS RISK, THERE MUST BE CHOICE. Its time you stop being a puppet for propaganda, forcing unscientific and baseless measures which are ultimately harmful to peoples health! RESEARCH what you are doing!!!!!! Mask science is pseudoscience. If masks actually worked, theyd ban them.I walked out reminding her that she wont be around for much longer if she keeps up the ignorance and that she has more human rights than she knows. Ill be praying for her. Her body her choice, but its clearly not her choice. All employers enforcing tyranny are causing slow death to their employees. RESPECT NATURAL LAW AND BODY INTEGRITY!

Nice Store thanks!

This store location is incompetent at delivery. I ordered a gas grill in-store and tried to get it delivered to my house 4 separate times. They delivered once and it was the wrong grill. They never called to confirm a delivery or have any communication from the store. Seems like the process was broken from the order taker in the store all the way to the delivery team on the truck.

The carpet cleaners just simply dont work...apjanitor.com across Arapahoe, 10-20 times stronger, Since 1978.

Prices are a little higher but this service is usually much better than home Depot.

Its Lowes.. Looks like a over stuffed J C Penny possing as a lumberyard. Its a big box hardware store.

The paint department, the associate Zoe, did a fantastic job helping and provided useful suggestions that helped during the painting process

Not happy, today I went shopping with a $50 gift card. Picked up several items went to check out at the one male cashier working, I showed him my Colorado drivers license that showed I am a army veteran to use the %10 veteran they supposedly offer. He said I need your phone number, which gave, he said if your not in the system we cant off you the veteran discounts. I again showed him my ID that clearly showed I was a military veteran, and he said you have to register. I was this isnt cool and Home Depot doesnt make Veterans jump through hoops for the same thing I went to the customerservice desk and told them here keep your $50 gift card if this is how you make military veteran jump through hoops. And even when I called the store to speak with a manager they told me the store manager isnt working and that the assistant manager isnt in the store and that this is there store policy and that they werent Home Depot.

Everyone was very friendly and helpful. Great selection of plants. A little tricky to get there but had a very good experience.

This store is always a great place to shop and there are products here that I can’t find at Home Depot. The staff is very friendly and helpful.

Curbside pickup took 45 minutes. Called after waiting a bit and was told be out soon but was at least another 20 minutes after that.

Always excellent & knowledgeable staff!! I bypass HD to get to this Lowes!!

Waited and waited for assistance in appliances. They even paged and still no one came. Poor customer service.

This is a smaller Lowe’s store so the team there seems to be a bit more close-knit. It’s a nice place to visit and the staff is very helpful.

Everything I want under one roof, ownership does not support Trump, and 2 minutes closer to my house. Bye bye Depot.

Customer service here is stellar! I needed a lock box for fleet keys. Sean, an associate, informed me that they dont stock that item anymore. Then he remembered possibly seeing on one a shelf a while back. He grabbed a ladder and dug through back inventory to find it - and its exactly what I needed! Thank you!

Great finds on the clearance end caps and always have what Im looking for.

Lowes clearance hunting is always a good time. New pex ring crimper for half off.

They need more people working. They were very rude and not helpful at all.

Very large shopping area,all types of home improvement goods,good service, large parking area

Did not have item they showed in stock on line. Could not locate anyone to ask.

Great store with great prices. Its also a lot less crowded than other hardware stores so you can social distance much easier. Online stock information was correct.

Ordered a W/D set on 6/01 that was apparently back ordered. I realize that stock is currently low, but I was never informed of this. It’s July 9th and STILL NO DELIVERY. Units were supposed to be delivered today but the driver went to the wrong location even after he was provided with detailed delivery instructions. Delivery department never answers their phone and store manager hung up on me when I told him a re-delivery date of 7/17 was not good acceptable. Seriously, don’t buy appliances here.

Super SAFE and CLEAN with Super helpful staff that is all the help you EVER need. Managers, Supervisors and every Specialized Skilled Employee will do all that is needed, plus a bit more to show us that they are there to get it ALL DONE. 👍

My level of customer dissatisfaction is over the roof on our recent experience with your store. We ordered appliances for our new home over 3 months ago. Your sales associate completely messed up the order with submitting Incorrect colors which resulted in a worse screw up of my charges in the process of “fixing” the error. The level of incompetence was surreal and it ALL was at our expense! And we are still fighting to receive all of our appliances. Still fighting to get one microwave on back order for almost 3 months. We were overcharged over $6 thousand And took two months to get our funds back and still having issues in reconciling your side to receive my microwave!!!! After confirming delivery less than 24 hours ago! Now you say you can not confirm the order was processed...how is that so when we had a confirmed delivery. What will it take?! I’m so sick of this store!! This is in your Greenwood village, Colorado location.

Staff was helpful. Typical layout with most isles well labeled. For a metro Denver store its mid sized. Nice easy access near I-25 and Arapahoe. No brainer if your in SE Denver.

I ordered 2 items online. When they arrived the box was beat up really bad. That could have been UPS’ fault. When I tried to call the store it took forever to get through and then they were not very helpful at all. Definitely not ordering from them again. And stores wonder why we order more from Amazon! This is why!

Great store, I found the items I couldnt find somewhere else.

Its a great place to find tool an things for your home as well to decorated your home

The employees working the aisles have always been great! However the cashiers seem to get worse every time I visit.Ever been asked by a cashier to walk back across the store to do your own price check while 3 other customers are waiting behind you? Or how about getting double charged for an expensive item to be told by the cashier to go explain her mistake to customer service and wait while 5 employees try to understand how to do a refund? Or being told to reload your entire cart and go to the other side of the store because you got the one cashier who didnt want to ask his manager how to do a pricing override on a single clearance plant?Tldr: training and initiative goes a long way towards a good customer experience. Im not asking for excellent customer service but would appreciate the bare minimum that every other Lowes and home depot store has managed to afford.

Great location and product availability is there. Friendly staff and knowledgeable.

Worst customer service ever from this store’s assistant manager called Prince, simply very rudely refused to refund a defect sump pump I just purchased, never buy anything from this store, luckily Home Depot just cross the street.

Worst curbside pickup. Multiple times waiting 20-30+ min.

Landlord ordered a stove from Lowes Greenwood Village. Was told to expect a delivery from 12:00-4:00. They showed up at 5:25, wasted a whole day waiting. They took our old stove and discovered the new stove on the truck was broken, so now I dont have a stove. They said they would bring a loaner tomorrow but could not give me a delivery time. So they want me to wait for a loaner (no delivery time) and then wait again for a new stove (no delivery time). Total B.S. worst customer service ever.

I found everything I needed to fix and up keep my home.

I recently purchased custom order blinds. Julie Fisher in their blinds department was amazing! She was super friendly and knowledgeable. Julie gave me updates and kept me informed while blinds were being made and shipped. Overall a very pleasant experience with Lowe’s and Julie! Thank you.

Our washer broke so we have no way to clean our clothes so we bought a new washing machine here but they refused to deliver it even though we paid a lot extra, they kept rescheduling over and over again for over 2 months. We cant wait a quarter of a year for clean clothes so we had to cancel our purchase and go to Home Depot in Lakewood who delivered it the same day! We will never shop at Lowes again because of this and our last terrible experiences! Just another heartless corporation who does not care for its paying customers!

Delivered a fridge that was scratched on both doors and dented on the bottom. Theyve been completely unhelpful in getting it sorted. I bought a 2000+ dollar fridge to have it scratched up and the store hasnt done ANYTHING to help us. It is hard to get someone on the phone there for anything.Blamed on delivery company, and delivery company sent us back to the store. Really bad experience - and we were planning on buying the rest of the appliances for our new home here - NOPE we will go to the orange store instead (it is closer anyway).

I purchased nice fridge on sale for super price!Thanks

Smaller Lowes than other stores. Staff is friendly and helpful. Bought some paint and he was very helpful on explaining more detail on what makes one brand better than other when they both claim same primer/base, about what other advantages are between 2000 and 4000 what does VOC, already knew about flat/semi gloss/eggshell. Only issue was took a long time to mix the paint up, longer than expected /should have been but he was alone and had a few interpretation.

I like the store but if you need something, good luck finding employee that can help.

Very clean. Masks required. Easy to locate items. Relaxed atmosphere. Very nice and friendly staff. Outstanding was Alan Z in plumbing dept. He was exceptional at being helpful!! So very hard now to find excellent customer service. Alan went above and beyond to help me with the purchase of a new water heater. The gentleman in lighting was also very helpful. And the customer sevice/return desk employee was also very helpful with my simple purchase of a hand soap. I should have written their names down as well. Much better expierence here than any completely unhelpful HDepot store if Ive gone to. Thank you Lowes Greenwood Village.

Love this place! Friendly staff. Manager is super cool helped me find some random nest accessory took him like 20 min.

Always have what I need

The service help desk is need of some big changes. I received a microwave as a gift from a family member, who paid half cash and half on a card. I went to exchange the microwave, I had the receipt, and all I wanted to do was exchange the microwave for the exact same one just not broken. I explained to 3 different people at the service desk that it was a gift to me and I do not have the card it was purchased with. I was told they could not do an exchange, that I had to return the broken microwave and purchase the new one. I said thats fine as long as the full amount of the microwave goes to a gift card, because again it was a gift and I do not have the card half of it was purchased with. The young lady that was helping me said she understood and would take care of it. At the end she handed me a gift card with half the amount of the microwave and said the other half has been refunded to to the card. I explained thats not what I wanted and explained everything again. By this time another guy came over to help and the only way he help was by saying Well now your family owes you dinner for the money back on their card. This is not the only problem I have had with Lowes. Basically I am done, I will be doing the rest of my home improvement shopping at Home Depot. I have never had a problem with them.

Its a lowes. As long as you never need exact info from the emo kids that work here and know what your doing, and exactly what you want your golden. Just make sure you dont need to have anything answered that is mechanical, electrical, plumbing, carpentry, store policy, drywall, lumber, apliance, plant, landscape, or Masonry related and your spot on!

I just had a great experience because they took my old fridge to be recycled for only $30.

Clean store. Staff was very helpful and knowledgeable.

First of all you will never find this Lowes unless you are specifically looking for it. They have 0 signs and cover their property in trees so you cant see it from the road. Even worst you need to pass a home depot to find it. Second of all apparently no one actually works here because finding an associate was even more difficult than finding the store itself! Finally they are all old associates who know about as much about home improvement as they do how to even use Google so you might as well just go to that home depot I mentioned.

Had a metric m8 1.25 pitch bolt that I needed for my office chair. Seemed like a nice clean store.

Had what I needed, had resourceful help and out quickly. Great store will be back again.

Friendly knowledgeable staff and assist right away when needed

Customer service department went above and beyond. As a person in a wheelchair I received way more than asked for shopping experience.

They had what I needed.

Great selection of products.

Many shoppers at this location were not wearing masks during a worsening COVID epidemic. I was disappointed that Lowes does not have a policy requiring that masks be worn to ensure the safety of the shoppers in their establishment. Not responsible.

Very clean and all employees are very helpful.

Awesome customer service

It’s Lowe’s I prefer over home

Rude staff. Customer service was a joke. Good luck if you go here.

Great customer service with friendly and helpful staff. The building takes some time getting used to - it is not laid out like other, newer locations. Nonetheless, finding what you need is easy, as most employees can either lead you to what you are looking for, point you in its direction, or find a department specialist to help you find what you need. Their discounts and sales are also a big draw. For example I got over $100 of bark for my yard for $40 when it was on sale a few weeks back. They always are discounting their prices. Lastly, their money back guarantee ensures your wallet doesnt have to eat the cost of products that arent to your standard; for most items they will return no questions asked. Great store and location!

Great store and staff. Own the stock and understand why they arent as busy as home depot. They had one check out line at around 1130. Makes no sense.