THANK YOU for your work to bring our belongings to France! The move from New York went flawlessly. It was a pleasure to work with your French partners, and the moving crew here in France did a fine job, even though the truck did not actually fit down our driveway.We are very pleased with the professionalism apparent at every stage of our move. Merci beaucoup!
We chose 1-800 Shipping after comparing quotes from multiple companies for our family’s recent move from the east coast of the US to England. 1-800 Shipping was not the cheapest quote, but as in much of life, you get what you pay for, and we were not disappointed. Tom and his team provided great customer service throughout the process and were always extremely responsive. There were only two minor hiccups in the process, none of which were 1-800 Shipping’s fault: (1) we underestimated the amount of boxes and furniture we would ultimately take, but Tom provided an entirely fair revised quote for the final shipment; and (2) our container disappeared for a few weeks in UK Customs, but Tom somehow had it delivered across England the very next day after it finally cleared. All of the agents he contracted along the way, from the initial US pickup crew to the final UK delivery crew were outstanding. We wouldn’t hesitate to use 1-800 Shipping for our next international move.
We recently used Tom & the team at 1-800 Shipping to arrange our move back to the UK from the USA. We cannot speak highly enough of the service that we received from the first phone call to the last. Our precious belongs all arrived safe & well to our new home in the UK without any glitches, We were kept informed of every step of the process.I have no problem in recommending 1-800 shipping . Thanks again - the Rudd family
We shipped a 40 ft. From Atlanta to Davao, Philippines. It was VERY smooth. Tom shopped around in Davao for a good customs agent when the first group seemed sketchy and found the best for us. They communicated everything and all we had to do Wes’s the loading. Incredible!
Hands down! Had more than one overseas shipping experiences with Tom for me and my friends whom I recommended Tom to them. All of us were so happy and thankful for the great service we had, the care, the speed and the follow ups. Everything was nice and beautiful. I definitely recommend 1-800Shipping (Tom) for any one who is looking for a peace of mind service. Thanks Tom!
This company earned all my five stars and they deserve great recognition for their world-class service. I used 800shipping for over 5 years. I find them very honest, and very responsive to all my needs. I get timely responses to all my emails and I can count on them to give me accurate details and estimated times of arrival for all my shipments. The staff is always willing to help and have the knowledge to help me navigate the complex world of international shipping and moving. I highly recommend them. They never let me down and they will treat you like royalty.
I sent my stuff from US to Greece.That was my first experience with 1-800 Shipping and Tom Jacobs.The cost was higher than initially calculated, and instead of 7 weeks (initial ETA) it took 12.On the other hand my boxes were palletized well and they arrived in perfect condition.I would recommend their services but meke sure to be present when they measure the total volume of your boxes.
Used Tom multiple occasions to ship our containers to Thailand. Very fast service. I can say, he can make everything happen as you need!!!!!!! 2 times with him already and still counting :)
We whipped our household goods from Seattle to Thailand without a hitch. The goods were beautifully packed and arrived without damage and were delivered inside our new home room by room. I highly recommend Tom for any international shipping.
Tom Jacob is a very respectable agent. I moved from the US to Europe, and even though I encountered some unpleasant incidents in this moving process, Tom did everything in his power to try to solve the problems for me. His presence and integrity really made me feel much more reassured. I trust and respect Tom, and recommend him to everyone.
Tom made my overseas move very smooth and easy and handled it as he would for his own family. I was very impressed by his honesty, professionalism, and knowledge of each and every step of this complex process. I found him very approachable and he will be there anytime you need his help and will answer the questions to your satisfaction. Last, bit not the least, I dont think theres any other organization that can beat their prices for the quality of service they provide. I would recommend to hire him without giving a second thought.
I recently made the move from the US to Spain. After speaking with several companies, 1-800 Shipping seemed to me the best combination of reliable and customer service oriented. There were other companies with similar, or even slightly better, pricing, but Tom was the only one who seemed generally invested in helping us get the best price and smoothest experience. The few bumps we encountered along the way Tom was eager to help with, and he explained in detail anything unfamiliar to me. As this was my first such move, that involved a lot of explaining. When the shipment arrived, everything was in order and undamaged. I cannot recommend this company highly enough.
Tom Jacob was very efficient and extremely customer-focused. He knew his stuff on transatlantic shipping. He responded to all our issues immediately, including a refusal on our part to use a local removal company in the UK with whom wed had a prior bad experience. The company that eventually shipped our effects from the port in the South of England to Manchester in the North of England did a superb job. In Massachusetts (from where we relocated to the UK) Tom worked with M&M Moving and Storage Co, who also performed an excellent job of packing and moving our effects from Cambridge into their storage facility and several months later from their storage facility to the transatlantic container. M&M were also very responsive to concerns and potential issues. The move had been a worry for us because (1) we have had problems in the past and (2) this was not a company move but a personal one so we were not relying on long-standing Employer experience. We reviewed and rejected quite a number of companies before selecting 1-800shipping. In the event we were not disappointed. All our furniture, including antiques, ceramics, glass, and musical instruments arrived safely and according to the schedule we set after buying a new property in the UK. Ive no hesitation in giving Tom and M&M 5 stars.
I reached out to Tom Jacob. I found him to be responsive and fair. He helped us to ship a container of personal items to Pakistan. One area he could have helped us A little more is with regard to MA tax rebates for exports. But even I didn’t know. One of the boxes had damage and he coordinated the inspection and replacement. Always there and a potential new friend!!!
One item was left out from the container. The Spanish end worked really well and professionally. Only some insignificant damage with the cargo. We are happy overall.
We moved to another country and it was a chaotic time for us. Tom and I-800 Shipping were the best. From the beginning phone call to the final follow through we we were picking up our pallets at customs. They were professional and very helpful. I would highly recommend them. And one last thing - we shipped 3 pallets of Kitchen, Living room and bedrooms, Artwork, Pictures and China across the Atlantic.........Not one item was damaged. Unbelievable!!
Literally the best shipping company in the world!!! They are excellent at what they do! What seemed like such a huge project - they made so easy for me!!
STAY AWAY! Worse possible moving experience, and I’ve moved quite a lot.A) They are not movers, they are brokers with a 2 person team, even though they make it seem they are a big moving company. Tom Jacob, the owner, promises a lot but fails to deliver;B) My price ended up almost 3x higher than the initial quote, as they quote you cubic feet but don’t tell you that those cubic feet relate to the total cubic footage of your boxes piled together on a pallet instead of the actual square footage of the boxes, which is highly deceiving;C) The worst part, they promised it would take 4 to 6 week door to door, but ended up taking almost 5 months, which is just ridiculous.In retrospect, the lack of real reviews should have been my clue to stay away..
Tom Jacob was superb in his dealings and communications. The shipment arrived the destination and was collected without any glitches.
I had 30 boxes of personal items shipped from US to UK, everything arrived safely, and in good condition, unbroken. Customer service was excellent throughout.
The team at 1-800 shipping are a pleasure to work with. Communicative, reasonable, and helpful. Thank you!
Thank you for making my move easy, big thanks to Tom for all the extra work that he did to clear my shipment overseas and the professional packaging service. Everything arrived on time and as expected.
Excellent service, all went smoothly, 1-800shipping took the anxiety out of the move, providing much needed guidance, with humour and smiles. A genuine relief!