They seem like they know what they are doing, however both times Ive had wheels mounted and balanced from them they ended up scratching them.They did however fix their mistake the first time. The second time it happened I didnt bother mentioning and decided I would never go back.
Charged me $1300 for services and didnt even fix the problem. When I called them they said I need to take it to a dealer as they are not sure whats wrong with it. This after telling me it was all fixed. I took it to a dealer and another $1500 it was fixed. What the dealer found to be the problem, the dealer stated it should have been found by the last person who looked at the car - Grilliots. I do not recommend. They take your money and do not fix the problem. And when you bring it to their attention they just want to put the blame on someone else instead of fixing the issue at hand.
Had them mount new tires and asked for an alignment. They forgot to complete the alignment and since my wife picked the car up, I wasnt aware until I looked at the bill. So, we had to run the car back to them - 40 mile round trip. Asked for a discount due to their error. They did not charge me for the service at all. Making a mistake right - that is customer service! Greatly appreciated.
Wonderful place to go!! I will definitely be back! Everyone was super friendly and smart! Great place
Great service, reasonable price
Great service! Fast and friendly staff, all at a reasonable and fair price! Definitely recommend.
Some of the best service in Darke County
They did a great job at a reasonable price
This is one of the fee places that wont make up problems with your vehicle just to charge you more. My preferred place to go when I dont want to work on my vehicles myself.
Oh no you did okay help this out got everything done the right way very nice
Always excellent, they are honest and respect their customers.
Quick, reliable Service Everytime
Monte and staff are top of the line (up)!
They were quick to get my truck fixed. Nice and professional.
The owner is a great guy. He stopped what he was doing to change my motorcycle tire. He was very careful.
Great service
Awesome, fast and friendly.
They do an amazing job.....professional and prompt service.
We continue to go back for tires/alignment for our fleet of vehicles.
Great customer service and friendly office personnel
Theyve aligned two difficult to align trucks perfectly for me. In freezing weather I asked them to plug in my diesel before I came to pick it up to make sure it would start and they actually had it running and warning up for me when I showed up to ensure it would start in the cold. Thanks
Guys know what they are doing. Reasonable prices fantastic work. Wouldnt recommend anyone else..
Great service and great people
Grilliots is a great place to get your vehicle fixed and some tires.
Best choice for any suspension and alignment work. They have diagnosed suspension problems so I could fix it myself and after I changed the parts, they do the necessary alignment. Never had any worries they would do anything but top notch work. Honest and helpful, they know their stuff!
Great customer service & prices. :)
We used Grilliots at work so I took my personalvan in for tires and alignment, great work and fair prices.
I meant a 5 🌟 review. everyone was so nice to me. They did a good job. I was treated fair on the price. They did not try to take advantage of an elderly lady.
It doesnt get any better than this. Been coming here for years, they are top-notch
Amazing customer service!
Best place to be, ill be back for sure..
Took my vehicle in for ball joint replacements, excellent work, great customer service. Very satisfied, and appreciate the work they did. Id have no problem recommending them to anyone.
Great service as always
We always get great service at Grilliots! They get us in quickly, call if there is a change in the estimated total, do fantastic work and are just great people. I feel very confident taking my vehicles there for any work I need done.
Best place to get your alignment and other mechanical problems done! Everyone is so nice and friendly! Experienced techs and mechanics!
Great place to get your fixed up!
This is one company that truly knows what theyre doing recycle prices as well
Extremely friendly staff very fair prices and they go out of their way to make things right for you to make you a happy customer I highly recommend them to anyone that needs any kind of suspension work alignment
We love it it is very nice totally redone. Beach is very close
They do great alignment job. Car runs smoothly now
Very nice to deal with top notch professionals
Good service and knowledge about all vehicles
Great Customer Service and Prices
Best place to get a car or truck front end aligned
Great shop!
Its the only place I take my truck car. If you need your front end aligned this is the place
They are fast at getting back with you and very good.
Great honest work.
Dependable service at reasonable price!
Totally trust worthy guys and honest prices !
Tried them twice because everyone talked them up. Did an alignment THEN told me I needed a tie rod end. Took for another alignment on another car. said I needed a hub assembly. I just put it in and lived 5 miles down the road.
Great service and people
Good work at a fair price
👍
Good dependable service for many years!
Good work
Best there is
Very effection