The finest people and wrecker service Ever! I would recommend them for all of your towing needs. Its family owned and they treat you well! Very polite and was fast getting too me and towing my semi truck to be worked on. Thank you all for what you do!

Hoping this serves as a warning for any future customer. Had a truck towed here after a car accident. Truck had an expensive vintage plate screwed on the front, which was left on for appraisal purposes. When the truck was finally towed back home, we noticed the plate had been taken off. We contacted the business and received the worst customer service imaginable, even after spending over 1K in fees there. Owner was defensive and told us it was not his problem and he couldnt do anything about stolen items since my husband signed a waiver. Was hung up on after asking for a copy of said document. Just because a waiver is signed does not give anyone the right to steal from a customer. Owner/business response was uncalled for and completely unacceptable. Definitely not a way to do business! The company that towed our vehicle from your shop, is one and the same. So thank you for confirming that your own employee stole our plate. Stop considering your shop secure if items are being stolen off of the vehicles in your possession. Just proves how corrupt and unprofessional this business is.

My daughter was involved in and accident on a Friday evening and this company was called by the police officer. The driver was courteous and seemed like he was at least trying to be helpful. However, he never disclosed that the price to tow the vehicle approximately 5 miles back to their shop would be $220+, and there would be $25/day storage fee over Memorial Day weekend even though the office was closed which would prevent us from retrieving the vehicle. The office staff are not as courteous and don’t even pretend to be helpful. This company is just not honest or trustworthy.If these guys show up to the scene of an accident you’ve been involved in, you are getting wrecked all over again!!Justifying price gouging by saying, “Someone else sets maximum we can charge” or “If you have full service insurance they will pay” proves the point, these guys are not trustworthy!! Definitely look elsewhere if you have any choice.

Fair hard working and dependable. Call for your towing needs.

Based on the reputation of most towing companies, i.e. bad attitudes, rude service, rip off prices and cost! No, not Gate City Towing, unlike the rest, they provided professional customer service and concern, had pleasant attitudes and did not have outrageous or rip off charges. Thank You Gate City Towing

I have used Gate City Towing on two occasions to date both times I spoke with Allison. She was very professional and took care of my request. My trucks were picked up and delivered by a professional when promised and at a fair price for the service rendered. I will continue to use Gate City for all my truck towing needs. Thanks Guys

Promp service & the technitian arrived on time with in the ETA they had giving Me.

11 PM Just moved out here know no one. My spare popped. Called these guys too get a tow and they said they have no tow truck available on The Weeknd’s only for 18 wheelers... WHAT?

This company has the most experienced professional drivers anywhere. On time to every call. 24hrs a day they are here to help in time of need.

Worst business I ever encountered they try to be slick they lie alot also I would never refer them to anybody thats my opinion that Im entitled to 🤷‍♂️

My truck broke down outside of Greensboro last night. I have used a mechanic in Greensboro in the past, so I knew exactly where I needed it towed to. I called Gate City towing and spoke to a very nice lady who explained to me that the rate would be $185/hr. That sounded quite fair to me. I explained to her that the shop opens at 8am, and she advised that the truck would be on site at 7am to haul my truck. The trip from the shop to my truck was 13 mins, and to the shop another 11 mins, and back to the shop another 13 mins (37 mins total drive time with zero traffic due to covid) At 530 in the morning I got an annoying call from the office asking a bunch of questions that quite frankly should have waited until 630, and that gentleman told me that the truck would be there at 700am. The truck actually showed up at 630 am, had to wait for me to come down from my hotel room (which cost me additional time as they charge by the hour). They ended up charging me just shy of $500, for 2 1/2 hours of time. They sent the truck 1/2 hour prior to the time we had agreed on, and when we arrived at the shop at 730, of course they were not open, so that cost me more time figuring out where they could drop the truck. If they had stuck to the time frame that was actually dictated by them, the cost would have been an hour less. I ended up paying for 2 1/2 hours, when the total drive time from there shop to me, to the repair shop, and back to their home base was 37 mins in total. I called the shop when the driver (who was a really good, and hardworking guy) gave me the price that was dictated to him by their office. The man in the office just kept repeating it is what it is, and he’s just the guy that answers the phone. So I got off the phone, and proceeded to pay the driver, and while doing so, the owner calls the driver and says take the truck if he doesn’t pay. That was the icing on the cake! Not only do you rob me, but you then insinuate that I am a thief like you. Even though I was obviously not dealt with in an ethical business sense, I’m not going to conduct myself in the same fashion. Unfortunately I’ve had the opportunity to have my truck towed several times since I’ve owned it. This was the absolute biggest rip off I’ve ever encountered by far. I will 100% spread the word amongst the hundreds of contacts that I have in the trucking business that run the I-85 corridor to avoid these guys. They don’t keep the schedule that they set, and you pay the price for it.

Awesome group, very professional