I stopped in to replace a watch battery. I was seen right away and it took just a couple minutes to install the new battery. I was in and out within 5 minutes. A smooth and easy experience!
Quick and easy service. Great knowledge of battery related products. Extra care in providing what the customer needs.
I went to this particular Batteries Plus Bulbs because they can provide and program key fobs for your car, truck or SUV. Service was quick. Id advise you to call ahead to make sure they have the fob you need in stock and to make an appointment. Appointments are not necessary but it can save you some wait time.
Got my cellphone battery replaced. Only took 20 minutes. Works great now. Also, they carry Duracell batteries for everything. Got a 2000 lumen flashlight there. Lights up my whole backyard. Great for home security and for when traveling.
Very friendly and helpful service. I was in & out in only a few minutes. I appreciate the installation of the new battery in my car key fob.
Pretty sure the young man who helped me was named Devonte....quick, reliable service for an odd battery replacement. He tested the old battery and confirmed it was kaput, made an appropriate suggestion, tallied my order, and away I went. Efficient & accurate service at a very fair price. Thats a win! Will definitely be shopping with these folks again.
I had an issue with my iPhone X battery swelling to the point the screen was popping out, I called the store after seeing online that they could repair this. Zach answered the phone when I called and answered all of my questions, checked the stock of the battery, and quoted me a price all in a friendly and knowledgeable manner. He informed me that if I could have the phone there before around 5 or so they could take care of it same day. Once I got to the store Zach again assisted me with checking the status of a few things on my phone, going over some paperwork and then took care of the repair. They called me in about 30 minutes and it was complete. My phone was put back together perfectly. I was very pleased I could have it repaired and, not cost an arm and a leg. Upon picking it up everyone again was very friendly and helpful. Would definitely recommend checking these guys out if you’ve got a battery issue with a device!
You have what I need and I dont need to order it for delivery in 2-3 days. You have friendly staff. You have good Covid19 protocols. You seem to be filling a niche market which Radio Shack abandoned years ago. Keep up the great work and I will be a returning customer for years to come!!!
Employees not wearing masks in store. I prefer to shop where the business cares about the safety of its employees and customers
Excellent knowledge and excellent value.Ive now had 3 or 4 visits to this store for various reasons, and every time I walk out I keep reminding myself not to go elsewhere for all things batteries plus can do:cell phone repairLED bulb shoppingunusual bulb or battery purchaseEach and every time I walk out feeling you cant beat their knowledge or the value.I remember once I must have gone to three different hardware store locations all over town in one day trying to find an usual bulb for a kitchen vent hood.But its one and done when I came here.And I know Ive paid significantly more on several occasions for my family to have phone screens repaired elsewhere, not to mention losing out on discounts for new phone batteries and other accessories that I can take advantage of if I can only remember to go here.
Ive been buying batteries from your store for about 10 years, never had a problem with any of them and they live twice as long as theyre warrantied for.
Staff was friendly and helpful. Found what I needed in adequate time and without difficulties.
The staff at the 2709 Battleground Ave location in Greensboro, NC did an outstanding job of replacing my iPhone 6 battery--the capacity was down to 67%. They also replaced the cracked glass for a reasonable price. Zach was very professional! He thoroughly explained the diagnostic procedure prior to doing the maintenance. I was worried that my phone would also need the charging jack replaced but, thanks to Zachs inspection, he saved me a nice chunk of money by verifying that the charging jack was actually fine. My phone looks and works like new and its so nice to see that my battery is now running at 100% capacity. I was also surprised that all this was done within an hour despite a steady flow of customers.
Douglas Evans was very patient, nice and helpful with helping place my order. Great service!
Terrible customer service. Bought a battery and it stopped holding a charge a few weeks later. Store told me it was our fault for running the battery down and that the warranty was now void. Ridiculous considering it was charging every time the vehicle was running. They did NOTHING to try and help us. Will never EVER use this company again. Save yourself the headache and go to Wal-Mart or Autozone.
🚨🚨🚨Do not shop here! Warning! I brought my iPhone in last year to fix the screen. They did not attach the screws nor the plates in properly. They only give a six month warranty. Eight months after I replaced my screen, my phone stopped working. I had 2 computer repair places plus Apple central tell me it was their fault. I contacted the store directly and they did not respond. Warning. This is a scam. Go anywhere but here. I had to buy a new phone. ❌🚨
Employees always seem fluent in products and services offered, and it is a 1 stop for a range of household needs the home improvement stores cant go deep enough to cover.
Had what I needed. Friendly and knowledgeable staff.
I cant imagine that they dont have every battery a normal person would need. Theyll put it in for you; for example, I needed a battery for my car key fob. Service is always very good and its usually busy when I go there. Prices are fair and probably cheaper than other places. When Ive had to visit for things like batteries for an alarm system or my key fob, Ive been able to be in and out in no time. They know their stuff here.
Every bulb you can think of .. And or battery ... Very nicely done ... 👍👍
I reserved a service time on line to have the battery replaced in my daughters iPhone 6S. I promptly received a call from Dan stating the battery was not in stock and it would arrive by Friday at lunch. When I arrived on Friday afternoon I was greeted as soon as I walked in the door. I asked for Dan and he replaced the battery in about 10 minutes. While waiting, several other customers came in and needed help with key fob battery replacements. Everyone of them was greeted and quickly served. This is High Octane Customer Service. I will definitely be back.
Easy to set up an appointment on-line; good service and price
Online checkout was fast and it was easy going to the store to pick up my purchase.
A battery for all most anything
The staff is very friendly and extremely helpful. For a locally owned and operated business, their prices are very reasonable too. Above all, though, they give outstanding service. This is my second time using them and I will definitely be back!
Terrible customer service . I got a defective battery and brought it back with original receipt and everything in had within the written policy . They would not honor. They kept my battery overnight for charging only to tell me that it would not accept a charge which I already knew. Clearly it has a dead cell in it and the people working there do not have a clue about the batteries. It’s a retail only spot. Reached out to customer service and they were even worse. At the end of the day it’s not worth it. Go to amazon or Walmart less hassle and better service.
Ordered for curbside pickup. Worked great!
Good service. Individual at the counter was very helpful. It did take 10 days to get my special order battery but the store provide me that information when order was placed.
I had to call four different locations and none of the locations could program a key fob that was offered online. I had to drive an hour and half to get a refund because they accepted the order for a service that can’t even provide.None of the employees on the phone seemed to know what they were doing. I was placed on hold for minutes at a time. Each store would eventually call me and tell me they couldn’t perform the service was offered. How do you offer a service online which I prepay for then I have to drive an hour and half to get a refund because you don’t preform the service.
The staff was very helpful and very polite they knew exactly what I needed when I showed them and they had it in stock
Fast Friendly Service
The battery from this supplier has a 36 month warranty while the competitions similar battery has only 24 months. This battery also has more Cold Cranking Amps.Installed today. The car now starts quicker. :)The installation is handled by the stores front desk man. This young fellow was either lacking experience and or training. He didnt know how to remove the plastic plugs holding down the various shields and air intake components. He removed the hold down bracket and then as required removed the battery cover and air intake housing. However, after putting the new battery in place he connected the cable and hold down rods before putting the battery cover in place. He also lost one of the nuts from the hold down rods and a 10mm socket into the 4-inch air feed tube in front of the battery. (No, they did not land on the ground.)Next, they do not have the cigarette lighter plug-in gizmo (Automotive Settings Keeper) that holds a current to the cars computer and radio. My radio locked out requiring a reset code and certain memory items of the car computer were erased.Also, no manager on duty on Sunday to discuss the above.In summary, good battery, good price, good warranty, but these guys are not mechanics.
They batteries are no good. I have bought 2 batteries within 2 years from this store under warranty! Both were bad batteries. Try to get new ones under my warranty, they told me my warranty doesn’t cover it. Because my car sat for six months. And I should of took the car battery out and charged it! Where idk! But I wouldn’t give this place a star. Totally false advertisement. And scam. Don’t buy here.
They did a good job fixing my phone, the Hispanic guy who helped me was really nice and kinda hot!
Over priced, but knew that before I went. They have what you need, when you need it. Friendly staff.
Very easy process to order online & pick up in store. Staff was very courteous
Customer service is lackingbuy online, young kids working there are clueless and attitude
Excellent customer service! We were very pleased with the quick turn around and very friendly staff.Thanks,
Ordered motorcycle battery online since it offered a 10% discount. Easy website to navigate. Arrived at store after email notification item was ready. Brought in old battery and received $10 refund (bring CC used to place order). Smooth transaction. In and out in minutes.
I ordered a motorcycle battery online Sunday night and received an online discount for doing so. The process was simple to do and I received an email when I could pick my battery up which was Monday morning. The battery was fully charged and included the mounting hardware when I arrived to pick it up. I received excellent customer service and was in and out in less than 5 minutes. The battery worked and fit perfectly not to mention it survived a 90° day of motorcycling without overheating.
The guys at Batteries Plus Bulbs on Battleground Ave in Greensboro NC were terrific to me today when I went in to get the screen on my iPhone replaced. I was in and out within an hour and while there noticed how professionally and competently they handled about 5 other customers. I will definitely be back for any of my battery, bulb or cell phone needs.
Ease of process. Employees were very attentive to my needs.
I was able to get my phone screen replaced at the time I requested and it only took an hour. The price was fair and the staff was very courteous and accommodating. They made an unfortunate situation less stressful.
Excellent follow through from Todd when picking up my online order as well as a great price (with rebate) on my battery.
Chris and Dan were amazing! They were friendly and accommodating. I didnt have an appointment and they still fit me in and fix my phone quickly and it looks great. The staff at batteries plus is exceptional. And Chris is quite talented.
I was looking to purchase a key fob for my vehicle. I found the key fob on the website using the search function and it stated it was available to be ordered or in stock. I contacted four stores and finally the battleground ave., Greensboro location was going to order it for me.I placed the order online since the price was significantly less expensive. The store called me the next day to verify my order. They confirmed the key fob would work for my vehicle. The next a difference employee contacted me and said that they wouldn’t be able to program this key fob because they don’t have the function to do so.I had to drive to Greensboro to get a refund.Worst experience!!!
Chris and Dan were so great! I needed both my car key and my phone screen fixed last minute just before they closed, and these two didn’t bat an eye. They helped me figure out what my best price options were, gave me good advice, and didn’t hesitate to help me out even though it was late. Typography this review on my perfectly repaired iPhone :) cheers to y’all!
THE WORST EXPERIENCE IN MY LIFE. I WASTED 3 TRIPS TO THIS STORE TODAY TO GET EVERY EXCUSE TO WHY IT WASNT THEIR PROBLEM, SO ON THE 3RD TRIP, I MADE THEM TAKE THE PHONE BACK APART, TO FIND THE TECH FORGOT TO HOOK UP THE ANTENNA WIRE ON MY PHONE. I SPENT 4 HRS DEALING WITH CUSTOMER SERVICE AT VERIZON AND THIS STORE. THEY DIDNT EVEN OFFER ME A DISCOUNT OF ANYTHING. BEWARE OF THIS PLACE
Lousy curbside service... After I called, they claimed too busy to come right out. After I watched several customers come and go, went in... Employee not so busy he couldnt greet me, and my order was in plain view on counter. I was made late for an appointment relying on promised service I never received
It doesnt get any better than this. Ordered on-line, stopped by the store with my old lawn tractor battery. New battery was ready and they quickly handled the refund of the core charge. And the price was great, even before the 10% discount for the on-line order.
Polite and very knowledgeable gentlemen. I highly recommend this place for your needs.
Placed an online order for a lawn mower battery. Very easy to choose. Walked into the store and my battery was sitting on the counter. A brief bit of paperwork and I was on my way. Very easy experience and the counter personnel was friendly. Good customer service.
Staff very knowledgeable and had exactly what I needed even put the battery in my key remote!
Wide selection of batteries, fast & easy service!
I utilized the order online and pickup in store. Ordering online was quick and easy, and the product was ready for pickup in a timely manner. I even had the customer service rep to confirm that I had ordered the correct battery and to check for additional (less expensive) options. He did so happily.
Sales reps were extremely helpful.
First time there. Just got a watch battery replaced, didnt take long friendly service. They limit customers to 3 at a time, masks required.
Fast and excellent service! I recently broke the screen on my iPhone and contacted batteries plus bulbs on battleground and they got it fixed for me in less than an hour! The guys working here are very professional and knowledable about phones, batteries and the repairs themselves and truly cared that I was satisfied with their service before I left. That is what I call excellent customer service and I highly recommend this place to anyone! I will definitely be a repeat customer at batteries plus! Thanks guys you’re a life saver!
Very diverse stock of items although not large quantities of some items. Helpful staff.
IPhone battery replacement. In and out in 10 minutes. New life to my old iPhone! Thank you to the young surfer guy with long hair!
Got my Pixel battery changed here. The tech made a mistake, but he took full responsibility for the repair. The phone was fixed and works great. I would definitely go back for phone repairs.
I give my experience at Batteries Plus a 3. I ordered the merchandise online (easy enough) to take advantage of the online discount. I was made aware that I would have to present my license and the card that I used when I went to pick up the order. When I arrived at the store, I gave the clerk my license for proof of purchase. Much to my surprise, a photocopy was made and placed on the receipt that the store kept! When I asked why, he said for security reasons. This made me feel very uncomfortable, as if I was a criminal or something. I understood checking the license, but the photo copy was a bit much. I also had the card that I used to make the purchase. I was only purchasing a $30 battery. Needless to say, I will think twice before ordering online with this particular store again.
The staff was very friendly and helpful. Knowledgable and very clean store
Dropped my phone and ruined my led screen went to batteries plus and Dan took really great care of me even fixed my proximity at no extra cost. Service was so good I made my girlfriend come get her screen done
Greensboro Battleground location. young man gave great customer service.
Was expecting my battery replacement to cost way more and take much longer. Friendly, speedy service. Will be back
Needed a battery for two wrist watches. They installed both in less than ten minutes. Excellent prices. Great service.
The staff were very helpful in trying to solve a UPS issue. We thought we just needed replacement batteries. They continued to work on it and let us know that it was repaired and good to go.Thanks folks!
Do NOT buy batteries from this place. Purchased three 12 Volt batteries for my kids power toys. Had them about 2 months or so and they wouldnt charge any more, went to go exchange them since they have a one year warranty but somehow its my fault they are not working anymore. They offered me 10% off new ones as if Im going to actually buy more from them after they wouldnt honor the warranty on the first ones.
The staff was very nice and knowledgeable about the problem I had with my phone
Very professional and friendly associates and the service was quick. They had the cracked screen on my phone fixed in half an hour!
Professional, quick, top notch work. This is the third phone Ive had fixed here.
STAY AWAY! If you expect a warranty for anything you buy or have repaired there, BUYER BEWARE!! If you need a repair for an iPhone, turn around and go to the Apple Store. Yes it costs a little more but they will warranty their repair. These people will not!Heres why. I took my sons iPhone in to repair a screen that was not responding to touch. They had a price to repair it that was a little less than Apple Store so I decided to give it a try. They said they had to do a test to see if they could offer a warranty. How could it possibly pass their test as it would not respond to touch and that was item I was asking them to repair. But after the repair, the it did respond to touch perfectly and they could test it again at that point and it would pass their test.But 2 months later, the screen became non-responsive again. I spoke to the manager this morning about fixing it without cost and he told me he would not do that as it did not pass the test done before the repair. This policy is insane and it preys on those who can least afford it like my son who looked for a lesser expensive option to repair his broken phone.
Got my macbook battery serviced here and got very quick and friendly service. took less than 5 mins to replace the battery. will definitely come back here if the new battery maintains it’s life as expected.
Came to get my battery replaced on my car, I was in and out. They were welcoming upon arrival and made sure everything was running smooth before I left the lot. Thank you!
The gentleman that help was awesome
The guys that work there are very helpful and knowledgeable! Having said that I am on my 3rd screen replacement for my Galaxy S8 plus. And the 3rd is currently cracked. The longest a screen has lasted has been 2 days. The screens they are installing are not even half as good as the factory screen. I think the guys mean well but the product is inferior.
Great price ordered online got 10% off (score) was ready when I walked in.Great customer service in the store. Very pleased and will buy from them again.
I take all my problem to this store and they fix them. They have great knowledge and prices are low and fair.
I love this place. the staff are always cheerful . They help me find the correct battery and are great at replacing watch batteries. Highly recommend.
Great place to visit nice people friendly staff
I have a cordless power tool that I use for my job, these guys fixed the dead battery for it in one day!! Saved me from losing work. Plus, their price was just as good as quotes I got online. Batteries Plus ROCKS!
Excellent service! Had our screen fixed in 10 minutes. Very friendly too. Will definitely come back.
I just needed the battery for an old IPhone 5. I visited once and called 3 times before and no one mentioned that they do not sell the battery to customers. They only replace it. Thanks i will order online. I thought you were only a battery store. If i need a laptop battery...do you have the same policy??
A piece of my charger broke off in my phone and the guys here really took the time and helped me get it out. I would recommend coming here over the apple store. 5 stars!
Friendly, professional and knowledgeable staff! Saved money by skipping the dealership for my car remote! Quick and courteous
Great customer service and great quality of work.
Biggie Skys have everything in the way of batteries its easy to get into its easy to get out if you dont mind being run over by Battlegrounds traffic the repairs are helpful as well
Had to wait over 20 min - called store for curbside pick-up and got hung up on. no curbside service available
Beware...while traveling the stateI made a CASH purchase of a lawn & garden battery in Fayetteville NCI began to question the polarity positions I needed and living 2 hours from any batteries plus bulbs store I tried to returnThe battery with RECEIPT in Raleigh NCThe manager advised the franchise agreement required to refund however he only had 14.00 dollars in registerSeemed odd but gave benefit of doubtSo while traveling same day this Greensboro store on battlegroundStated they have no intention or obligation to refund because they areIndependently owned.. The battery turned out with correct polarity positions...but never again will I darken the doorsOf a batteries plus bulbs store
I have to give them a one star for poor quality replacement screen on my iPhone. First didn’t work at al with 3D Touch and when I went back one of the workers was very rude to me about getting a new one. Also the new screen is very unresponsive at times. Just DO NOT get a screen here. They are not as good as apple screens.
Very friendly employees.
Broke the screen on my iPhone and did not want to buy a new phone at this time. I found out Batteries Plus did screen repair. I was in and out in 20 minutes with a brand new screen. The service was outstanding! Very grateful they could fix it.
Clean and organized store with friendly and helpful staff.I went in for a rare type of battery that Id never seen before but the employee knew what it was just by seeing it in my hand.
Great customer service. I was greeted instantly, replacing my car key battery took 2-3 mins tops, and was not too expensive. I will be shopping there again.
Asst Mgr Chris helped us. He was quick, responsive, pleasant, knowledgeable, and altogether helpful. Its always a pleasant shopping experience at the Battleground BPB. Way to go guys!
Always have the batteries I need at a reasonable price.
Ive always received great customer service at this location. Im still trying to replace all of our household lights with LED lights and theyve on occasion ordered and/or transferred whatever Im looking for in to the store. I even had one employee go the extra mile and go to a store and pick up the bulbs I needed for my current project.
These guys were awesome. I have always had great experiences at this store, and today Ryan Campano took great care of me with my I-Phone. He was knowledgable, very curious, and prompt, and knew exactly what to do. He told me that he had been sent to school to learn how to trouble-shoot because they have so many different problems to solve in their jobs. Mo was also very helpful and I even noticed they knew some of their customers who came in by name....A+++ for these employees!
This place is great. Everyone at the company is there to help. They even have more things than what the sign says. This company is like the Chick Filet of batteries, etc