I am so glad I hired Molly Maids! I did a move out cleaning as Im looking to sell my home.The beautiful job that they did is beyond words. 3 ladies came to my house and spent 3 hours there. The entire 3 bedroom 2.5 bath 2500 Sq ft home is SPOTLESS. I added on refrigerator and oven cleaning and let me tell you.... Its worth every. Single. Cent.Im so thankful to Molly Maids for making my home ready to go on the market and did it so quickly.
I had my first deep cleaning with Molly Maid of Greensboro and the two ladies who’s names are escaping me did an awesome job! They were professional and considerate of me working from home while cleaning. I’ve had such an awful time with independent companies and being reliable that I am so excited for this new partnership. The billing person and both ladies were kind enough to say, we’ll see you in 4 weeks! The details…
Angelica, Yoki, & Cecelia did an amazing job cleaning my relatives home and my home. They cleaned every area with expertise, care, and attention to detail. They were punctual and I can’t wait to use Molly Maids services again. In addition to the cleaning crew, Claudia and Reuben provided great customer service. They answered all of my questions, followed up with information I needed, and accommodated my schedule. I will definitely encourage others to give this cleaning service a try. We were pleased with their work.
I have had cleaning services before and Molly Maids is the best so far. The team is very professional and efficient. They accomodate my schedule and will tailor the cleaning to your needs. They have swept my deck, garage, clean windows. Their small extra touches do not go unnoticed. They even folded my dogs bed blanket which I did not request. I highly recommend this team for your personal cleaning needs.
This is our first time using a maid service. I contacted them on the recommendation of a former colleage. The work they did is amazing! Our house is spotless. The cabinets have never looked so clean and the whole house smells wonderful! Everything in the bathrooms and the kitchen sparkle now! My father, who is retired military was VERY pleased with their work. They were thorough and got right to work. They even made our beds! Even we dont make our beds! I cant say enough good things and will be using them monthly to deep clean our home. Thank you for the team, who I was unable to introduce myself to, due to working from home, who treated our home like their own.
I have used this cleaning service for several years and have been very happy with my team, Laura, Patricia and Hila Rico! They always do an excellent job at cleaning, but they are also trustworthy, personable and efficient. I look forward to them coming and enjoy my home more when they leave.
The actual cleaning was good but the payment and customer service was poor. I had a quote over the phone, and online plus 2 phone conversations before the cleaning. Each time I recieved the same amount given a vacant home of my specified square footage which was for 3-4 hrs of work ($90 per hr). I spoke with the ladies doing the cleaning and they reconfirmed the price which I was quoted for. However when it came to payment the front office charged me $140 more for the 3.3 hrs of work. The quote and the ladies cleaning said $90 per hr and the office $135 per hr when they called for the payment. If you are going to give a quote to people you need to stand by it. Your office person was rude and kept saying its because of the condition of my home. My home is newer and vacant which you knew ahead of time (phone quote and 2 conversations via phone before the service) and you knew the square footage. That has nothing to do with the upcharging. You lied and even your workers were working based of the quoted 90 per hr. So your lying to me and cheating them.
I truly try my hardest to not leave poor reviews. However, I had hired Molly Maid Greensboro to move into my apartment. The apartment was clean but had some areas still needed cleaning. For example, my cabinets, vents, and bathroom. An eye level vent was still extremely dusty, they did not wash the Comet cleaner out of either of my tubs, and both bathroom cabinets were still filthy. I was moving across several states so having them clean thoroughly would have been a huge help. Instead I had to go after them and clean myself. I felt I wasted my money. The women were nice. However, I wish they would have done a thorough job. I did not pay $144 to still have to clean after them.
Im ver pleased with Molly Maid, Ive had them to come once a month for deep clean, and it is amazing to come home to such a thoroughly cleaned home. Very professional, timely, and easy to work with as far as scheduling. Rhonda Wilson, Reidsville NC
Farrah, Carmen, and Yoli did a wonderful job cleaning our house before we moved in. Highly recommend!
My cleaning team - Chelsea and Gabriela=are wonderful!! They come in and get right to work, each one handling specific tasks. They get the house looking and smelling wonderful in no time. They are both very friendly and easy to get along with. I have had to change my times a lot since we were remodeling our kitchen and the managers were very accommodating in changing the schedule. I am very pleased with the service I have gotten from my team and Molly Maid.
Three ladies come and clean bi weekly, they are awesome, professional, and very thorough. Love Molly Maid🔥❤️🔥
Farah and Carmen are efficient and pleasant. My house is spotless!
Veronica and Araceli (#9) were simply amazing and helped me out so much. The entire process beginning with booking online to paying over the phone after the services was amazing an super easy! And my house...Spotless! Even my blinds (and I have a ton)! Thank you so much and I highly recommend!!! A++++
$296 later I feel the only thing that was throughly cleaned was my oven and my ceiling fan. They supposedly spent almost 4 hours in an empty house cleaning. Did a move out clean and the house was empty just hired them to do a basic cleaning. Bathrooms were halfway cleaned, floors did not look as if they had been mopped, floors were not vacuumed! House is only 1200 square feet and it took 4 hours for 2 people to clean an empty house? I trusted this company to do the job I hired them for, not to waste my money. DON’T WASTE YOUR MONEY, THIS COMPANY IS TERRIBLE! Never will I ever consider hiring them again nor will I ever recommend them!
Very good thorough cleaning. Team of very hard workers. My house is so clean I don’t want to see any room messed up. However, as I know the house will not stay clean I look forward to my team returning as scheduled. The best house cleaners I have had in a very long time.!!
Angelica sand Elizabeth, Rt 11 just finished cleaning our home! They were awesome and preformed quality work. I will be using them again!Thank you Molly Maids for landing them here in our home‼️‼️
Better than expected. 3 women did a 3000 sq foot home in less than 4 hours.
Farrah and Annabel were very professional and efficient. They did their job and made my house shine. Will definitely call Molly Maids again. I was also pleased with how professional the salesman was when I called to find out the services that are included in deep cleaning. I had another company to send out a representative who told me nothing. She only asked what I needed done. And charge a separate price for different services. I decided at that point that I would not hire them. But this company tells you everything that is included in a package. I appreciated that and decided I would give them the job. They also informed me about there=safety measures and that they are licensed and bonded
Farah and Annabel were very professional and efficient. They took their job seriously. I am very impressed. I had a bid from another company that wanted to overcharge and did not have a package to offer. Everything I said that I need done she added astronomical figures. But this company had a package and told me what was included. That is what sold me. I was also recommended by my children
Everytime they clean my house my family got sick. I do not recommend this service
Our home had become an overwhelming cleaning task. These two ladies were so kind great personality and did an incredibly great cleaning! Shaniya & Fatima, THANK YOU
My house is messy and disorganized quite often because there are kids and pets here. The crew did a great job cleaning around our messes. I’d suggest trying your best to pre-clean/tidy up before their arrival. They aren’t there for those purposes...they do the actual cleaning but it’s the homeowners responsibility to tidy up, etc.It’s more expensive to use this service than have a single person come regularly, but the fact is that they get more done and it’s shinier. The result is a more professional clean that you’ll probably be very grateful for in the end. I’ll probably call them for a service every three-six months.Keep in mind that if you are as picky as me then no one can clean your house better than you yourself, but if you need help like I did (I’m 8 months preggo) then your better off using their services because it can be difficult to accomplish a good cleaning alone.Overall I would highly suggest this company and i will use them again in the future. The crew was super kind and considerate. They also wore masks while in my home which I really appreciated.
The ladies arrived within time frame promised. Cleaned exceptionally well, cant wait till they do whole house. I hope I get the same TEAM!!!🤞
My favorite days of the month are when my sweet ladies from Molly Maid come to clean! They do such an amazing job and are extremely thorough. They are always on time, and always so extremely pleasant to be around. I highly recommend their services to anyone who needs a deep clean of the home and/or regular cleanings. They are the best!
Cecelia & Angelica (Crew #5) are the best!! They are very friendly, thorough, and do a great job each time that they come. They arrive on time and get right to work. They are also efficient and finish each cleaning within about 2 hours.
If zero stars were an option, thats what Molly Maids would get. I am $244.00 worth of disappointed. After the maids came in and spent 3 hours in my home, I cant tell any difference. I had to request the young ladies re-dust the upstairs after they had already done it. My windows are have smudges, there are still particles of dust on my furniture and my toilets were not cleaned. When I called to request a quote I made sure to tell them I wanted a deep clean and the the windows cleaned at what ever charge neccessary. I requested a deep cleaning and got at best, a light dusting. Where was my customized cleaning plan and why was it not employed. I am more frustrated by the fact that the ladies did not arrive with any professional grade cleaning products (industry-leading cleaning supplies according to their website) or supplies as the website states. Their blog has all sorts of cleaning tips and they used not a single one. I was contacted as a follow up by someone at my local Molly Maids and was told that they dont use certain products because of allergies. Hello... where is the good old fashioned vinegar and water then. But, heres a thought just ask if there are allergies and bring the appropriate products based on the customer response. I hope the 24hr warranty still stands considering its Friday after five oclock.Never give the gift of Molly as the website encourages. Tried that today and am left dissapointed and out of $244.00 paid in cash.There are smudges left on my windows, dust on various furniture pieces. (see photos)And the 5 toilets where not even touched. Where is the scouring stick to remove the lime and rust build up. (see photos)Below is a quote directly from their website (again see my photos)Bathrooms: As one of the most important rooms in the house, it’s critical that your bathroom is as sanitary as possible. In addition to clearing these rooms of dust and cobwebs, we’ll also wipe clean your tub, mirrors, faucets, basins, countertops, and surrounding areas. Our team of experts will take the time to clean the interior and exterior of your shower and your toilet before vacuuming and mopping the floor.
SHANIYA AND FATIMA DID AN EXCELLENT JOB. THEY WERE VERY PROFESSIONAL AND CURTIOUS, IT WAS A PLEASURE HAVING THEM.
They did a fantastic job with our home! They were thorough and cleaned everything really well. The staff were polite and professional, I would definitely recommend using their service.
Molly Maid does a great job! They are very reasonably priced and will accommodate you if you need to change a cleaning date. Claudia and Ruben always call to let you know they are coming. With Covid, the cleaners wear masks, which is reassuring. I have been very pleased!
Amber and Letty are sweet, hard working, and always do a great job! I am so thankful for them. They are careful with our pets and keep our home looking great.
Cleaners were very professional.They did an awesome job.
Molly Maid did a great job for a very reasonable price ... on time and finished job in a very timely manner. Thanks Molly Maid!
Ive used Molly Maid for 15-20 years. They do a great job. I love coming home to a clean house after working all day. I want to give a shout out to my current cleaning crew of Leidy and Maria. Thank you!
Chelsea and Gabriela are two great cleaners. They give attention of detail and make sure every area is cleaned. Highly recommend Chelsea and Gabriela and Molly Maid.
This house goes thru alot of wear and tear. Our outside activities and lifestyle leaves us little time to clean up, We appreciate the Molly Maid Company and their attempt to keep the house clean. I would star rate the service if we had a permanent crew. However, sometimes I do not know who will show. Thank you and have a safe and prosperous New Year.
I wanted to get my house ready for the holidays. The young ladies (Rep2) did an amazing job. Definition would recommend
This was the second time I used Molly Maid ad they were great! Shaniya and Fatima (Route 10) did a great job cleaning and were very thorough throughout my place!Would use them again!
Aracely and Veronica did an excellent job on my home ! They cleaned blinds, baseboards, and areas that were not covered by my previous service. Molly Maid helped me out in a holiday crunch and I will definitely ne reaching out to get on a regular schedule! Well done!
Horrible service, also carries the viruse from house to house. The maid steal. Caught a maid putting my toothbrush in toilet
Im very pleased with the work Sonia, Tricia, and Jessica did.
The two cleaners did a wonderful job! They were very professional and courteous and got the job done quickly. I was very satisfied with the service.
Professional and they do an awesome job. In and out fairly quickly with 2 cleaners. Use them bi-weekly and couldnt be happier
Molly Maid is very dependable and do a great job.Thanks
Complete no-shows for a move in cleaning. I tried to call them several times with no answer. They finally called me at 4:00 to say they werent going to make it. Total BS. We had no cleaning supplies as our stuff was in transit and had to buy cleaning supplies to do the job they were supposed to.
The very 1st time was best, ladies took time and cleaned thoroughly, this go round it seemed rushed and there were areas I needed them to go back over and they did with no problem but I don’t want to have to ask to redo things properly. I will probably do again I just wish you can choose who does the cleaning.
Have had a good experience with this company for several years! Always very nice and on time.
Maria and Christina and their trainee (sorry I forgot to get her name) were very professional and worked with great self-direction although this was the first time they cleaned my home,
Very professional service. The staff is friendly and provide a very through cleaning.
Its been a great relationship. They always come when scheduled and are willing to adjust on the fly when I need extra cleaning in a particular area. I would highly recommend!!
I have been using Molly Maid for years. They are thorough and efficient. I highly recommend them.
Shaniya and fatima did an awesome job they got the house spotless i would recommend your service to everybody.
Very professional hard workers and fast. I would not hesitate to recommend Molly Maid to anyone.
Have used Greensboro - High Point Molly Maid for over 13 years. Great service. Team of Maria and Christina is the BEST!
Alicia and Chelsea did a wonderful job yesterday! Both were very friendly to me and my animals and did an excellent job on the house! Highly recommended!
Twice I made an appointment for an estimate with a Ruben and twice it was a no show.
The service and cleaners were nice, but I was charged far over my estimate, which I believe is because the cleaners spent more time than necessary.I appreciate the company working with me to refund the difference from the charged amount and the quote, but I dont see why I was charged more in the first place.
My house was in bad need of a deep clean due to being inside with kids and pets so much lately, the ladies went above & beyond, it’s so nice coming home to such a clean house!!
Araceli and Veronica do a very thorough job and are extremely efficient.
I cant say enough good things about the service we receive. They clean great and they can accommodate in helping with some special services if you call and let them know. They cleaned up a family members home one time when it was needed - they really saved the day!
They did a wonderful job cleaning our home. Will be using them more often!
I had my 1st cleaning today with Letty and Helen and they did a wonderful job I am beyond pleased. They were courteous and professional and I booked my regular service for those 2 ladies. Great job!!!!
Cecilia & Angelica made the place look great. It smells great too.
Maria & Rosa do a great job! I was worried at first because I am very particular, so far 2 thumbs up! Keep up the great work ladies😊. Also, Rubin does the scheduling & is very friendly and extremely helpful. He really works with you and your schedule to try and accommodate your requested times for service.Happy Customer,Michelle D.
Chelsea and Gabriela were great - prompt, professional and did a great job.
We have had them for years and are exceptionally pleased with their services. The ladies show up on time, are thoroughly professional, and do a bang up job! Highly recommend.
Araceli and Nayeli were so wonderful! I have never seen my house with 3 kids and 4 cats so clean!! Thank you, ladies! I cant wait for you to come again next time!
We have been very pleased with the two ladies who come to us every twoweeks. Its lovely to know that the house will always look, feel, and smell fresh after their visit. Thanks.Id like to give special mention to our team, H9, Idalia and Araceli. Delightful in spirit, meticulous, always smiling. Very good work. Thank you both.
Don’t waste your time!!!!
Coming up on 14 years since being a Molly Maid client which says a lot about a firm... Anabel & Nayeli are superb in taking care of me... always on time and more than dependable!
I love these people. My home always smells so fresh when they are finished. These women are amazing. I had awful rings in my toilets from the hard water in my home and I tried everything to get them out -- abrasive cleaners, steel wool -- and nothing worked. Finally, the rings are gone thanks to the women from Molly Maid. I am so grateful to this service. Team #9, Avaceli and Idalia, are absolutely the best.
I have used Molly Maid for many months and have been very pleased with the detail of cleaning as well as the professionalism and friendliness of the ladies. Idalia & Araceli are the best team ever! Keep up the good work! Thanks, Jamie C.
I’ve used Molly Maid twice for my two bedroom apartment and I’ve been thoroughly pleased. They were able to clean my place meticulously and accommodate last minute instructions. I recommend their service for anyone looking for a deep cleaning of their place.
Lefty and her team do a wonderful job cleaning our home. I appreciate their through and professional work and look forward to our next appointment.
A crew from Molly Maids cleans our home a few times per year and we are always pleased with the results. Their attention to detail keeps our home looking new and better than when we clean it ourselves.
The ladies from route #9 did a first time service and it was fantastic!. Very professional, polite and thorough. I am very satisfied with their work. Will be looking forward to their return each month.
Continue to be very impressed with the three ladies (two regulars - Maria V and Ivon M.) They are very conscientious, do a great job and a pleasure to have in our home. Great job. The lady who has stood in when one of them cant come was also great. Good job by all a five start plus rating
Rubin is the Key. Initially there were some issues but all I had to do was call and Rubin resolved the problem. No need to explain it here because the bottom line is to receive great customer service and that is exactly what I got. I will be using them on a monthly basis. Highly recommended. This post came up under Nia Cureton but my name is Debbye Cureton...
Jessica and Maria are great! Do great work!
Molly Maid was easy to schedule, worked quickly, and the house looked amazing! I am completely satisfied with their work. We used this service after we moved out of the home and were ready to put the house on the market. It could not have been more beautiful after the cleaners finished- fantastic job!
I requested a deep clean and there were some things that were done and others that definitely weren’t. I texted the guy who set up the appointment to confirm what was actually done—no response. I texted again to say I was dissatisfied. Again no response. They were diligent about contacting me before I booked but it’s like they took my money and ran. We had to clean after they were done. It’s like little by little I’m noticing what they didn’t get. It’s pretty frustrating. I will never book them again and I will certainly not recommend them.
Molly Maids are great! Very professional and friendly and always on time. They do an excellent job of cleaning and will do anything you ask them to clean extra. Very flexible if I have to cancel. Would give them a five star every time.
Very thorough on my initial clean! So far I am very impressed 👍
I am so happy with Molly Maids and can’t wait for them to come and take care of business. My home is always gleaming and clean when they leave thanks to Maria and Rosa. They are a great team and I enjoy my time spent with them!.
I currently have a monthly cleaning schedule with team # 9 with Idalia and Arceli. They are awesome!! They always leave our house in tip top shape and I can count on them to be on time.
They arrived on time. They worked so hard and they were fast. The 2 ladies that came to my home didnt stand around talking or wasting time. They were thorough and I would definitely recommend them to anyone thats looking for a great cleaning service. They are a little costly but, they are worth it! It was nice coming home to a well cleaned home. As soon as I walked in the door, I noticed how good it smelled. I was impressed with their hard work! Thank you Molly Maid!!
Ive been using Molly Maid for about 2 years and completely satisfied with their service. They do a wonderful job and it is always so clean.
This was my first experience with Molly Maid and I was truly impressed. The ladies were very professional and did a wonderful job. I will continue to use the service on a bi-weekly basis. Thank you Molly Maid for a job well done.
My team- Veronica & Jesenia, arrived on time & started right to work. They did a great job. My home smells fresh & is shiny again. Keep up the good work! 🙄
We are always glad to see Maria & Diane because we know they will clean our house with care. They are well organized and when they come in they get right to it. Our little dog named Molly is glad to see them as well. She loves them and wants to be petted. After they acknowledge her she leaves them to finish their work. When they leave, our house smells nice. We recommend Molly Maid highly to anyone seeking a cleaning service.
The service was outstanding, Ms. Angelica & Ms.Yesenia were very professional. I would highly recommend your service and I would not hesitate to use the service in the future. The great service that you provided exceeded my expectations. I thank you!
The crew (Idalia & Aracely) do a super job every time they come. I really appreciate their work. Makes our life easier.
The ladies are awesome. They are always here when they are scheduled to be, the work very hard & very quick.They are always pleasant & professional.
I was thrilled with 3-person team that cleaned my house today - Dalia, Yesina and Angelica! It was huge job and they stayed late by nearly 1.5 hours to make sure it was done right. Im so appreciative for all of the hard work they did.
I am extremely happy with Molly Maid! They were on time and went above and beyond my expectations. The ladies were professional and on time! Thank you To Roni Flanders and the fine job with handling the crew, estimate etc. I would highly recommend Molly Maid to my family and friends. It felt great coming home to a clean house and my guest complimented my clean home! Thank you Molly Maid!! This gave me more quality time with my family!!
Today Yesenia and Gina did an outstanding job cleaning my home. They were thorough, nice as can be, and very hard workers. I would recommend them anytime!
The ladies do an outstanding job. They are friendly and get the job done in about an hour. My home is so clean and fresh that I hate to do anything that might mess it up.
I live in a 1,000 square foot apartment. I was charged $165 for the clean which was higher than the quote given. The person I spoke to about this higher price told me she couldnt speak to the condition of my home. I live alone, without pets, and the apartment had just been professionally cleaned the prior month. I cant believe it took two people two hours to clean my apartment as I could have done that on my own in that amount of time. Moreover, the cleaning job was just OK. To their credit, they did send people back to reclean the floors which was my biggest complaint. By charging the prices that they do and not sticking to quotes, I wont use them again as I know people with homes twice the size that pay less.
The Molly Maids are great! They are friendly, punctual, and efficient. They are happy to service any special request I make. I always look forward to the days when I know Veronica and Guina are coming!