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Precision Tune Auto Care
2349 Randleman Rd, Greensboro, NC 27406, United States
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Precision Tune Auto Care

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ka
Review №1

I don’t mind any wait times because I know they will treat me right and get the job done correctly! Nate gives it to you straight! Thanks for your services.

Re
Review №2

Went here for an alignment. They said it was going to be an hour before they could get to me but I was out of there in about 45 minutes. Wonderful!

Te
Review №3

The guy that works the front desk is always pleasant and informative. Will drive there every time

Ca
Review №4

Staff is very knowledgeable about vehicle maintenance and always assisting customers.

Ti
Review №5

They done exactly what I wanted done... He called and let me know exactly what was up!!

Ch
Review №6

I went in this morning to get a alignment on my truck. The gentleman behind the counter said it would be about 1.5. hrs before they could get to it, then he said he could call me to come back when the were ready. After an hour or so he called me and said they were ready. It took quite a bit longer than they thought because my truck had a few issues. But overall it was a pleasant experience and everyone was very kind at a very competitive price! I strongly suggest this business for your vehicle needs!

Qo
Review №7

This is my second time trying to get an oil change and the wait times are ridiculous. They told me to come back the next day in the morning and once again a long wait. They either don’t have enough people or they move very slow. Save your time and money and go somewhere else. Poor customer service.

Sh
Review №8

Customer service and listening to your client is very important and one person the young lady didnt do that 😑

Ca
Review №9

They doing great job..i am so pleased... Thank you guys...

Da
Review №10

Great work and awesome customer service

Ha
Review №11

Although I live an hour away, I always bring my cars to this precision tune for maintenance, repairs, & routine service! Loyalty & trust mean a lot to me!

Pa
Review №12

My finance company puts GPS trackers on all vehicles. Mine was installed poorly and shorted out my dash, lift gate, and a few other things. They found the issue and fixed the wiring quickly and I had my car back same day...5 hours to be exact. Highly recommend.

Ta
Review №13

They act very prejudice. I have been trying to get a alignment done for 3 weeks calledthem at 9:04 am they said about a hour wait on the phone get here at 9:20 am andall of a sudden their machine is broke down. Everyone I have come here to try and get one done they say a 2 or 3hour wait. Then today they pull this crop. I am white female and there is no white person working there. If your white dont go here!!! Calling corporate

Cy
Review №14

Car was running rough couldnt hardly climb hills. They did a great job at finding and fixing the issue.

Ni
Review №15

My car was stuttering while driving and Brian and his team completed the diagnostic to determine the issue with my car. They were timely, professional, accommodating and took time to make sure I understood the issues and repairs. I have to complete part two of my repairs and have no doubt they will do a great job. I wanted to mention that Nate also provided support when I called over and over with questions. Thank you to the technician that completed the work as well!Edited - I completed part two and my car is still stuttering. I went back here, they sent me to a transmission shop. He completed his diagnostics and said, your transmission is not the problem. It’s definitely engine related, spark plugs or coils! Well I just paid Precision Tune to put all new coils and plugs in!! I called Precision Tune and now they aren’t returning my calls. I’m still working on this and will follow up with once I have full diagnostics and resolution. Clearly somethings was missed or done incomplete or incorrect. When I shared with several people that I went to Precision Tune, they said why? And explained their negative experiences with no resolution.

mi
Review №16

Ive gone to this group since the 90s. Theyve made great strives in placing a management group that does well with the public. I believe they are fair with pricing and provide quality work.

Ol
Review №17

They did a thorough job on my sons car. He was pleased with the work.

Dy
Review №18

Got some tires put on great customer service and got us in right away!!!

Ke
Review №19

Always great service and reasonable prices. My goto place to get my car worked on

Sh
Review №20

Great work these guys go over an beyond to keep the customer happy

Ma
Review №21

Got me in and out in a timely manner.

Ke
Review №22

The only place I service my car.

Ll
Review №23

You cant give less than one if I could I would give a zero a bunch of crooks out to steal your money and make false promises of fixing your car

Do
Review №24

Precision Auto gets the job done with nice rates!! The wait time can be improved. I suggest you go there when you have extra time on your hands. Other than that, they are awesome and well informative. I referred a family member and now, word of mouth is doing its job. Please check them out if you havent already. CHEAP RATES!! && EFFICIENT SERVICE!! 🙂

Na
Review №25

All employees were polite and informative. Service was fast and thorough!

Qu
Review №26

Took very good care to all my needs will be the only place I come for car problems

Ve
Review №27

The place I always come to when I want my car done right!!! I dont have any complaints. And the young man Nate is so nice and helpful actually everyone there is great customer service randleman rd is the one to come to in Greensboro!!

Sh
Review №28

I love going to the Precision Tunes in Greensboro on Randleman Rd. They are so friendly and honest with me and me being a woman, that goes a LONG way. People have a tendency to try and get over on women as if they dont know better. They are always honest and straight forward and even if the smallest thing goes wrong, they are very accommodating. I have recently moved back to Durham, but I still come all the way to Greensboro to get my oil change and anything major. You guys ROCK!

Ca
Review №29

They had me in and out fast

Ki
Review №30

Always fast and courteous.

Ra
Review №31

Very friendly people; they don’t pressure you to do anything extra but will give you honest feedback about anything they notice. I got the premium oil change and it went well!The time it takes to get the work done depends on what you’re getting done; so I wouldn’t recommend getting upset at any mechanic shop for taking longer than you would want (which, let’s be honest, we want to get whatever it is over with within 10 minutes). They’re thorough and good, so be patient in their clean waiting room.

Al
Review №32

I recently went to Precision Tune so they could replace and repair my camshaft sensors. However upon arrival they said they would have to perform a diagnostic test(I already had, had one done) but I let them after waiting over 3 hours after being told it would only take a hour and a half to repair they told me It would be a totally different price than before. I than left and will not be returning there! I found a wonderful repair shop right down the road from them.

Sh
Review №33

I really appreciate there good customer service.

re
Review №34

Every time I go everyone is friendly.. willing to explain what my car needs. They do a great job... so far I haven’t needed to go anywhere else..

ti
Review №35

Awesome people good work

ta
Review №36

Friendly and knowledgeable staff.

La
Review №37

They did great job others gave me run around great job guys

Va
Review №38

The main reason I got to Precision Tuue is because of the excellent customer service provided by Brian Mosley. He is friendly, highly competent, knowledgeable, and has a wonderful personality. He goes out of his way to help the customer. If he was not there, I would not be coming here. Vallerie Boger Bass.

An
Review №39

I have had the best experiences at precision tire. The management there really wants to hear your concerns about your vehicle, and handles it appropriately. I drive several miles just to ensure that my car can be seen by the best. The professionalism that the place exudes is amazing, can get everything you need for your car with the most pleasant people. Will never go anywhere else to get my car worked on.

KE
Review №40

Precision Tune is not designed to repair ANY CAR. My son took his Chevy Equinox to Randleman Road Store in GREENSBORO NC. The store manager ran the Diagnostic test and determined that he needed a timing belt change. Then the Manager called my son and said I cant perform the services at this store. Im gonna have to take it to West Market St store. This was the first sign and steps to a very bad service repair. The Car was never fixed and it cost me time and my MONEY $2200.00 WORTH OF NOTHING. The check engine light was NEVER removed from the car. Dallas the store manager on West Marker Street told me 7 different times to bring the car back store well fix it. Precision Tune is not designed to fixed or repair your car. Ladies and gentlemen run from this repair and maintenance shop as fast as you can!

Fa
Review №41

They are rip offs got oil change and fluids topped off next day car runs hot no antifreeze they are get overs

Ri
Review №42

People that worked there seemed pretty cool. What was done to my car was done in a timely fashion. Thought the expense was a little steep, but none the less had no problems with my car since they fixed it! Thanks guys!

mr
Review №43

Every single time I go for a oil change.....its ALWAYS!! something wrong that needs to be fixed......smh!

Ru
Review №44

I took my car in for my annual inspection and was never able to drive it again. I had to have it towed to another mechanic who basically said it was done. I don’t know happened. I like to believe that people know what they were doing. My car was worth about $7000. No one took responsibility for it. Just left me with a $7000 loss. Like as long as it wasn’t their loss. I’ve never returned.

la
Review №45

Great service. Brian, the store manager was great explaining my car and making recommendations.

Ed
Review №46

Great

pa
Review №47

Mr. Bryan is AMAZING!!! If theres a problem hell try to make sure he finds out whats going on before you walk out the door. When he explains his findings he takes his time to explain it to you so you understand whats going on. I truly thank you for going the extra mile and getting my car straight! Ill be back🙂

Ta
Review №48

Great service

Ta
Review №49

Great staff. Im never disappointed when I bring my car for service. Sometimes the wait is a little long but thats because they are usually busy. The employees always answer any questions I have.

ca
Review №50

Always come here for my oil changes and 5 point inspection. Staff very friendly and knowledgeable. And somewhat fast!!

Al
Review №51

My go to car place

De
Review №52

The car service was good but on a customer level, i wasnt pleased at all. Theres this guy, unfortunately didnt ask for his name but he was working in the morning. Hes a little heavy and he was just too cold with attitudes all over his face. For the better, hed rather change that. But in general, great service.

An
Review №53

Expensive and good

La
Review №54

I had my car towed here, after breaking down on the highway. The service was great!!!! I received a detailed recommendation of what issues needed to be taken care of and the importantace of getting them fixed. The staff was very knowledgeable and courteous! I would definitely recommend this location to friends and family.

Pr
Review №55

They make you pay double than other places.

Ka
Review №56

This place is Awesome the food is delicious

Ke
Review №57

First time their to get Alignment, they are very informative about issue that your car may have.Try them out, Affordable and Effective services offer.

La
Review №58

I received great service here and the guy I think his name is Brian Mosley, he was very informative and helped me out tremendously with my car issues. Overall great service here and I will be definitely coming back

Am
Review №59

I have been a customer of Precision Tune Auto Care for over 12 years and I have always found the technicians and managers very knowledgeable, easy to speak with, willing to help in cases of emergencies especially when they are crowded.I have had to go out of town for work at the last minute and my car was not working well. I have found myself pulling in to the parking lot seeing cars everywhere, but as soon as I have spoken with staff (manager) they let me know that the will pull the car in check it out to see if I can make it to work and then schedule to bring the car in for full service. They have never left me out in the cold.They have prices listed for easy review, and the service reps always let you know what you need and will give an estimate of how much it may cost when you bring the vehicle in for its next service.I recommend them to anyone who does not have a regular auto care center.

mi
Review №60

THE WORST EVER ...my boyfriend took my car here for an oil change while I was at work. When he told me he took it there I instantly became mad b/c I know the service is awful. So I had my newborn daughter in the car with me I notice my car was leaking oil. Went back up there he said oh we fixed it. If it was fixed it wouldnt be leaking oil. Then he claim they put a temporary plug in it and the next time I get an oil change I will need to get it fixed. It hasnt been a week and my car is leaking a lot of oil. Ive only driven my car to the store, the bank and to my daughters doctor appointment .....my car motor can blow up. Oh and magically my right axle same side where the oil pan is located is leaking fluid. This is the worst, uneducated group of guys ever. DO NOT take your car there. You get what you pay for. Im filing a complaint with the Better Business Bureau.

Ca
Review №61

I like going here. I usually just go there for an oil change, but I needed an inspection. They were very quick. Very friendly as always. But, the next morning, I was in the McDonalds drive thru and my car was smoking and it was fine previous. So, I called them as soon as they opened and they told me to bring the car up. The guy from the day before was there, and I was at the end of the line when he saw me, but he immediately took me to the side to ask me what was wrong and took my car on into a bay. It was oil burnoff!!! Nothing major. Definitely recommend.

Wa
Review №62

The staff here is honestThey seem to be very busy all of the time, but I think it is worth the wait

Ky
Review №63

Loved the customer care. Will be going back for next oil change.

Ca
Review №64

Every time I walk in they are really friendly ... my car is always taking care of never had a problem . .

Ba
Review №65

I previously gave them a great score for being reliable and quick when they sent me their survey; however that has changed. My husband and I are new to the area and have both taking our cars here for routine oil changes. I took my car on the 4th of June for oil change, received a good report back they did recommend I complete a fuel injection. Fine; I was going to bring back after my trip. The following Wednesday 6/8th drove to FL and my check engine light came on, I went to advance auto for read out of code and was advised it was the camshaft. Once I returned from my trip I brought car back to location along w/ check engine code print out, I explained the situation to guy at front counter. He advised me they would need to complete their own diagnostic - thats fine and fair. However I will need to pay $79 for them to complete and also pay what necessary repair may be needed. Not once did, he review the information I tried to show him. Instead he advised me to bring car back for their technician to perform diagnostic after we pay for it of course. All I wanted were for them to check to see if they camshaft was loose during oil change or something, instead I just received a bush off. Thank you Precision Tune; I will never conduct business with you again and hope others will look elsewhere for their car needs.

Ta
Review №66

The staff here knows there job to the max.. Management and the staff are very Customer Friendly and they have Great Customer Service.. You guys rock... Keep up the great work....

J
Review №67

Good service. Fair prices.

Al
Review №68

They are ok. Not friendly at all. Thats all i wanted to say.

Jo
Review №69

Ive been coming here for atleast a few years and Ive never been disappointed with the service. Bryan provides great customer service and I always feel that I am in good hands when him or Mark is taking care of my car.

Ar
Review №70

Went in to track down an electrical issue. Was told it would charge by the hour and the fastest tech would not be in till the next day. Got there at 8am when they opened and was out by 9:30am. I checked the wrong fuse, it fast but paid over $80 for a blown fuse.

Sy
Review №71

Very knowledgeable Staff. Great price on oil change. Ill be back

Re
Review №72

Great place great price

Da
Review №73

Had my car here for a while due to engine overheating, they took care of it and got me the parts I needed. Ive had it for about 3 weeks now and its running smooth as ever.

K
Review №74

Always exceptional customer service

So
Review №75

Fantastic, quick, affordable service with no surprises.

Da
Review №76

Very helpful and friendly people. You can tell they are very experienced and if they didn’t know something they would help to find out!

Ch
Review №77

DONT EVER GO HERE! I have been going there for the past 10 years and have had no problems until this past year. Four times I have gone to get my oil change they have not rotated or put air in the tires. We have spoken to them several times about doing this and made sure that they would not forget. However, last week they did not put air in the tires. This was the last straw. I talked to the manager and he began to yell at me and say it was my fault and how would I have known that they didnt put air in or rotate the tires. Its pretty obvious when the tire pressure is low and has not changed. He mad me feel like a complete idiot and would not admit to his fault. Therefore after being a loyal customer for 10 years I will never step foot inside the store again.

st
Review №78

Friendly staff and great service. They made sure they explained to me everything I needed for the up keep of my car. Thanks guys ☺

La
Review №79

The service was great and not to expensive. The customer service was great and everyone was very friendly.

Ti
Review №80

I brought my car in for service.my daughter ear ring ends up missing.The shop manager was very unprofessional about the way he handled the situation.Just for caution dont leave anything of value in your car at this shop!!!

Ja
Review №81

Was here for 4 hours. Very slow service. Bought a tire for $80 didnt know it didnt have a warranty. Would not replace the tire even after it went flat only a few weeks after purchasing it brand new. Do not go here!! Tried to charge me $400 to replace 2 upper ball joints. Ridiculous

Ra
Review №82

Didnt have to wait long for them to get the oil changed and did a good job

Ky
Review №83

Ive been coming to this branch for years!!! I love it from the mechanics to management!! Huge shout out to Bryan who always make sure Im well taken care of!!!

Wa
Review №84

Sent my car there because it wouldnt start and my gasket was leaking. Was charged $90 for labor $5 for fixing my tag light. Getting the car back, my heat fan is not blowing but it was working when it went to the place and the problems i have with the car are not fixed. I was ripped off.

LP
Review №85

Just yesterday 6-2-17, I took my car for an alignment at Precision Auto Tune and everything was at great service customer satisfaction wise. But all that began to change when after 2 hours of waiting, no biggy on the waiting part. I went out to make sure they dont mess anything up on my car that I would have to fix. I just went for an alignment, they see me outside as they lift it up on the rack and stick a iron rod under my tire and start moving up and down on both fronts. They then came to me and said come, I want to show you something. They then proceeded to tell me my ball joints are bad, respecting their working environment I was like how much would that cost? Not checking the ball joints myself which is a bad move on my part. They priced me out at $589.90. I went ahead and done my research and called a few of my buddies and definitely realized I can do it myself in 15-20 minutes at the expense of $28 at max. This is when their customer service went down hill. If it wasnt for my front adjustment bolts being hard to adjust they had to get someone over that knew what they were doing to adjust it and he realized my car wasnt actually straight and aligned and had to go back to the rear to adjust those as well. While the other guy stood and stared at me because I didnt fall for his fiasco. I asked if I had warranty on the alignment they said yeah, up to 6 months well when I proceeded to check out they wrote down that my warranty for the alignment was void due to me declining ball joint replacement when it didnt need to be replaced! This company has a bad rep for bad workers due to bad customer service. Only why I was at the mechanic shop was because I do not own a alignment machine. But I will never repeat my service here ever again.Update***It’s been 4 months now and my alignment is still messed up. They done nothing to my alignment and currently still wearing on the inside. They voided my warranty on my alignment because mechanics at Precision Auto Tunes didn’t know how to align a Lexus. Bad business.

ka
Review №86

I always make a early appointment the last time my husband was treated very bad had to wait for ever didnt check fluids .NOW I NEED MY RIGHT FRONT BRAKE FICED IN THE SAME DAYWE. OY HAVE ONE TRUCK AND HAVE TO WAIT I AM VERY ILL AND MY HUSBAND HAS TO BRING INMY TRUCK:: :: I will be making a appointment on Monday and I hope he gets the services

aa
Review №87

It was a great experience at the randleman one now the battleground one not so much. Randleman is more friendly and inviting they explain everything and have great mechanics working for you.

Di
Review №88

Great place ask for Brian good guy

Ti
Review №89

Always great

st
Review №90

Good crew they have there But one guy at front Desk is a real __ Brian is the one to see at front Desk not the other one

Eb
Review №91

I arrived at the shop just a few minutes after 8am today and requested a basic oil change. It took them 3 hours just to bring my car in to start working on it and almost another hour to complete the oil change. I did not leave until 11:57am. Almost 4 hours for an oil change is unacceptable. I will NEVER come back to this location. Some of the other customers in the shop who were also upset with the wait time mentioned that the service is typically worse whenever the manager Bryan is out. I heard that he was on vacation which is probably why it took longer to complete everyones work order. There was even one customer who had to come back because they failed to re-insert some of the screws and bolts on her car. I used to come to this location all of the time because of the pricing, however a $23 oil change is not worth 4 hours of my time.

da
Review №92

All the guys there did a great job of putting the customer first.

Av
Review №93

The manager had great customer service & the technicians were very fast and efficient.

Br
Review №94

I remember they use to be fast, I came in at 12:30 pm today and Im still here just waiting for an oil change. I would not recommend it here for an oil change unless your dropping it off and picking it up later.

De
Review №95

All employees are very nice and knowledgeable. Randleman road is my favorite location!

Ma
Review №96

Hi my name is katie and i had a really awesome experience today with precision.i called them at opening and its 12 and my caf is ready they didnt charge me a high price and im just really pleased with the customer service Dave kept me informed of the work and charges as he was repairing my car again great job done👌👌👌👌👌👌👌

Po
Review №97

I like it here! Good customer service. Wifi and coffee all day

Lo
Review №98

Good but long wait for an oil change.

Pe
Review №99

Much appreciated service. Positive staff members. Affordable

Ni
Review №100

Always busy but they are always polite and dont overcharge you.

Information
9 Photos
100 Comments
4.2 Rating
  • Address:2349 Randleman Rd, Greensboro, NC 27406, United States
  • Site:http://precisiontune.com/GreensboroNC_RandelmanRd
  • Phone:+1 336-379-8863
Categories
  • Auto repair shop
  • Auto parts store
  • Brake shop
  • Car repair and maintenance
  • Oil change service
  • Tire shop
Working hours
  • Monday:8am–6pm
  • Tuesday:8am–6pm
  • Wednesday:8am–6pm
  • Thursday:8am–5pm
  • Friday:Closed
  • Saturday:8am–6pm
  • Sunday:8am–6pm
Accessibility
  • Wheelchair-accessible entrance:Yes
  • Wheelchair-accessible toilet:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
  • Toilets:Yes
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