They were very polite and gave my boyfriend a great deal on his new 2022 Kia Soul.

Battleground Kia is a great place to purchase a vehicle - this is my 4th one. Dasean is the BEST sales person in the the whole wide world. He made the car buying process easy and painless. 😊

Battleground Kia is hands down the best place to go for your car needs. Dasean was amazing to work with and did everything he could to make our car buying process as easy as possible! We will definitely recommend this dealership and Dasean to everyone we know!

DeSean was an excellent sales person I would recommend him to all my family and friends

Great fast reliable service. I really appreciate them.

Was a great experience. Everyone was very friendly and helpful. Got the car I wanted and was happy with my Salesman. Clifford was the best. He was very attentive to all my needs. I would recommend Battleground KIA to all my friends and family.

Cam Neal was wonderful to work with. Showed me the cars that I was thinking about, there was no hard sale even when I picked out the one that interested me. Worked with me on the finance; was able to get the terms I needed and I now have a fantastic car. There was no pressure, very helpful and thorough explanation of all features. Fantastic experience.

They contacted me, and told me they were offering up to 20% over Kelly blue book value, which is the only reason I went to the dealership. Three hours later Im offered $1,000 under KBB, Carmax, or Bill Black, and $5,000 less than Carvana.If you knew you were going to lowball me, why waste my time?

Great people. Really felt as though they are some knowledgeable and they just made me feel comfortable and they want and appreciate my business. Will tell family and friends thats the place to go. Thank you.

I was not pleased with my interactions with Battleground Kia. I requested a quote through Truecar. After receiving the quote, I was signed up for automated new vehicle emails from which I unsubscribed. I then received 3 more follow-up emails over the next 6 days. I asked to be unsubscribed since there was no unsubscribe link and received a reply that they would update their records. I then received emails on the 21st, 25th, and today the 28th. I replied to the 28th email asking to be taken off the list. I received a reply asking if I was still in the market for a vehicle. I then asked for all of my information to be deleted and not to be contacted again. I was then told that this was the first time I had contacted them. Despite me providing screenshots of the emails and my previous requests to be removed, Lauren chose to continue to claim that according to her records, the dealership has not been contacted in the past. Please note all members, owners, affiliates, employees and anyone else associated with Battleground Kia. I do not wish to be contacted again.

I would’ve loved to purchase a car from Battleground Kia, as they seemed so nice & have a good selection.But when you call, text & email me multiple times in the course of a week to ask me if I’m still interested, I will most certainly no longer be interested.

Vermont and Anthony were incredible to work with! Vermont made by shopping experience a pleasure and Anthony made the financing a breeze! This is the second car I have bought from Battleground Kia and I recommend them 100%!

Friendly staff. Quick service even with a walk in. Glad I came here instead of a chain lube place, otherwise I wouldnt have found out about a recall part on my car. Will definitely be bringing my Kia back here for service.

Friendly staff. Made us feel very comfortable. Missing a star due to not being able to find vehicles that were currently shown on the website. Overall, pleasant experience. Would definitely recommend Battleground Kia!

I purchased my car in January 2021, Ive experienced nothing but courtesy. This one service rep, my apologies I dont have his name young guy with glasses. He has always been professional and respectable he works well with customers and staff.

Worst car buying experience I ever had.1. After driving the car off the lot, 2017 vehicle, I hear squeaking from the brakes. I bring the car back, the maintenance guys says the brakes are down to the metal. So much for a 100 point inspection. They replace the brakes, and I now hear a whirling. Go back and they say they need to remachine the rotors. After that the brakes squeal again, the maintenance guys says I need better brake pads. When they are the ones that installed them from a mistake they made? I assume the squeal will go away after some time, it doesn’t. I take the car to a different shop for them to tell me the pads are at 30% and the rotors look like the were never machined.2. Told me they were giving me a $400 discount only to find out the finance guy added a $400 maintenance package to the sale and never mentioned it or gave me details about it. When I call, he says it’s for oil changes, but with not details of the terms. I come into the shop for an oil change and they say they don’t know about the maintenance package. I talk to the finance guy to find out they charged me $400 for 2, yes 2, oil changes.These guys don’t care about anything but money in and customers out.

Had an amazing experience. DManuel was friendly & super helpful with assisting me in obtaining my car along with the manager. They were positive and patient with the deal that I wanted. Definitely will be suggesting battleground KIA to friends & family. Thank you! Happy to be apart of the Kia Family☺️

Had a great experience from start to finish. Customer service was 1st class! 100% hassle free. Earnest Andrew’s thank you for your time, hospitality, and for helping us get a deal done...you are top notch!!

Cliff “The Car Guy” Adams is the best dealer at Battleground KIA if Greensboro!He is a truth-worthy and the nicest guy you will ever meet!I highly recommend him 5/5!!

Once I got a hold of the service manager he took good care of me! They really need a service administrator who can answer phone calls. Takes entirely to long to get a hold of someone!

Ryan was extremely helpful in the purchase of our new car. This dealership is by far the best dealership in the area, no runaround, no BS.

Yes!!!!!!!! Great experience.... Thanks to Kia.. Yall are amazing...

I was buying from out of state and needed to fly in to pick up my new car. Adam and the other staff were clear and helpful throughout the process. Thanks for your hospitality! I love my new Sorento Hybrid :)

Cliff Adam’s is the man!!! He’s very patient and understanding, and he will be honest with you and work everything out for you! Thank you Cliff!

Always pleased with the service dept when I am able to bring my Kia Soul in for maintenance. The ONLY issue Ive ever had with this location is that my Parents purchased a Kia Sportage shortly after I got my Soul and for some reason their computer system lumped their car in with mine. Making general communications with my parents in regards to service appointments and such annoying as I suddenly became a middle man. My recent service appointment, Mark Walters assisted me in attempting to fix the problem in separating my parents car from mine (along with actually looking over my car), so hopefully thats fixed as well. Its not enough to lose a star though, its just a weird bug in the system, but I its worth mentioning for the good service I received.

Everyone here was extremely efficient and kind, they worked with dedication to help us reach a price we could afford on a vehicle we love! Adam especially went the extra mile, and Blake also stayed late to help us out. Highly recommend these folks, we couldnt have had a better experience!

I always have a good experience at Battleground Kia for maintenance. One thing I loved is that, although I dropped my car off early at 8 am for my appointment, they were a bit backed up with other vehicles. Morgan got me taken car of and ordered a complimentary Uber drop off to work. She also scheduled a complimentary pick up to bring me back to get my car at 1 pm sharp on my lunch break.Mark called me before I picked up my car to let me know that they took care of the recalls on the vehicle parts and that I didnt need a tire rotation until the next visit. He always takes good care of my car and I whenever we come around and I really appreciate that about him.When I picked up my car, it was busy, but Morgan was so kind and let me know she would help me momentarily. Then I checked out, looked over upcoming possible services, got the breakdown of the paperwork, and was sent on my way.All in all, it is a relatively painless interaction and I never feel like anyone is trying to grab at my money. It just feels like they are trying to ensure that I am taken care of.

Me and my wife who actually works at the dealership got a used car from DaSean and it was the best experience of us buying a car DaSean was very cordial and courteous to us and our daughter he knew his ins and outs of the cars. Anthony the sales manager was absolutely fantastic to work with he did everything he could to get us into an affordable car! Allen our finance manager did an outstanding job especially on explaining everything in the contract we will definitely be buying from DaSean and Anthony again!

Great experience! I would recommend John to anyone i know! He was very helpful with everything i needed. So happy i found a new car i love!

I have never seen more incompetent, lazy people all in one place before. I was lied to about when someone would contact me, what information was available to them for availability of vehicles, and also about what was on the actual lot (Kendra). I spoke to a manger in person and he agreed with me about the incompetence but he never returned my call for follow up either. So, the leadership there is obviously breeding what it wants there just by example.And when I tried to address my concerns by phone, I was hung up on. Thanks DaShawn (sales) for hanging up so I could move on to purchase another ride with a better sales team at a completely different place.

I don’t know how to spell his first name but D.Manuel from battleground Kia was very helpful and kind and relatable. Although the price was out of my original budget his customer service made me feel comfortable enough to bend on that budget and I left the lot with a BRAND NEW 2021 Kia Forte 😌

D. Manuel and the Manager worked hard, got the deal done for the truck that I wanted and stayed after hours so that I could drive home in my 2022… Thanks Guys!

Always a wonderful experience! Tony in the service dept is the best and has my best interest in mind. He trys to figure out how to make it work for his customer!

Ive had my Sportage serviced at Battleground Kia for years and am never disappointed. The latest visit was for a recall and regular maintenance, everything was taken care of quickly and ready by the end of the day as I had hoped. Thank you for providing great customer service and reliable vehicle maintenance!

The service team was absolutely awesome! Did what they said they would do and also advised of future issues to look out for. Is it possible that your service team may have sold a future vehicle to me?!

I would give more than 5 stars if I could. I was there Friday morning to see what kind of deal they could give me on my trade-in. These are the nicest group of people! I was nervous but as soon as I walked in the door I immediately relaxed. Its a friends and family environment. My husband and I went back after work that day and purchased a 2021 Sportage. We love it, but we love the deal we got and the WONDERFUL service just as much. Cliff is a great person. I feel like I made a new friend. We were laughing. He made it so easy. I honestly cant say enough. The financial part was also very easy.

Not a good place to do business went in looking for a car for my daughter found one and waited hours to find financing so excited to get the car my daughter didn’t look at the paperwork was charged 1600 extra on the price a lot of extras she didn’t sign up for also going on 2 months and still haven’t received tags yet had 2 get another temporary tag wouldn’t come back ever always getting the run around

Had a great experience at Battleground Kia. I appreciate the ease of check-in, comfortable waiting room and ease of check-out, all done within a reasonable amount of time.

Excellent experience with the team at Battleground Kia! Thanks to everyone from the sales team to the financing team to the detailing team - they took exceptional care of me and my family.

Bryce and the service men who worked on my vehicle did an amazing job. She purrs like a big lion. Cannot believe yall rebuilt the whole engine. God Bless Each and everyone of you and thank you so very much.

The service center here is great! but please beware the sales side. went in to look at two cars advertised on the website, just to show up and get a halfhearted apology that they had “just sold those exact models the night before.” drove an hour for them to play in my face. i even asked before driving down if i would be able to test drive the car i selected online/if the car builds i wanted were still available. was told an immediate “yes” and that i should stop by asap if i wanted to test drive. was definitely disappointed and frustrated.

Excellent service...Dasean Manuel deserves a raise. Chyna was very professional

They Really backed up when you need Service. But Customer Service is Good.

Hands down the best service for getting a car. Was in and out with a new vehicle within less than 2 hours

This is my second vehicle purchase from Battleground KIA. This being my first service for my KIA. The overall experience was good. A good quality waiting area for the customers. As we all wish it would be faster but I care about the quality of work instead of speed.

From start to finish, my experience at Battleground Kia was fantastic. Adam is a rock star of a sales guy. Super knowledgeable and highly professional. Ask for him by name if you want the best of the best.

I had a great experience. Dasean was wonderful. I appreciated they respected my time and made the deal happen. Customer for life.

Great customer service. Ernest is extremely knowledgeable and helpful. He found me a car with all the features I wanted and more. I recommend purchasing from this dealer! I’m so excited to drive my Kia Niro Hybrid.

Hey im a customer with yall and im very displeased on how my most recent experience has been with your service dept. Ive been calling the past 3 days and no one had returned my call to give me a update on the status of my car is. ive left message after message and no return calls with any updates. Thats all im asking is just a update. yall gave me a rental car until today 7/5/21 but i cant return it if i dont have my car.

Disappointing! We went with an appointment to test drive a car. The salesman came back saying that the car had a lot of problems, so they have send the car to auction. Which is surprising since the car continues to be advertised on their website. A fraudulent way to get customers in!

Always a great experience at Battleground Kia. From the truly amazing sales staff to the service department, you can’t beat the way they treat you. I bought a 2021 Kia Sorento and Cliff definitely made the whole sales experience the easiest I’ve ever had. Been in for my first service and they very awesome! Definitely recommend them to everyone I know! Will be going back there for our next purchase.

Talked with one sales person at this dealership on a 2022 KIA carnival and was offered a quote of 4k over MSRP on the car and a low-ball trade-in quote. If you are looking for buying a kia at sticker price, dont waste your time here.

Earnest was very helpful and got us a great deal and they bought our car as a trade-in for the true KBB price. I recommend buying your new car here.

Had a very positive experience at Battleground Kia!!My sales representative, Ernest Andrews, was friendly, professional and worked in a timely manner to get the deal processed so I could leave with the car of my choice. I was pleased with the trade value given for my car, and the price of the car that I purchased. I recommend this dealership highly!

DeSean was a great salesman. WOULD DEFINITELY RECOMMEND HIM.

I been to too many dealerships. I was able to get a 2021 car for 1,000 down. Staff was friendly and ask if i needed help. BEST car dealership ive been too. Would recommend to ANYONE !! SHEROD is the man to ask for 5/5 🙏

Very friendly and helpful. Much better than other Kia dealerships near by. They gave me a great deal.

Ive bought two vehicles from this dealership. No pressure, no gimmicks, just negotiate a price. They seem to have a pretty good selection of new and used vehicles. Service has always been pleasant and easy to deal with.

Everyone was friendly and very professional, I’m really pleased with my vehicle 🙂

They keep texting me telling me they can get me approved but every time I go up there they always have an excuse for not getting me approved. Don’t go here unless you have A1 credit

My motor blew on my 2015 Kia Optima in May 2921, and I called Battleground Kia and asked them if there were any recalls by any chance and I explained my situation and they told me to bring my car in and let them look at it because there was an extended warranty and they would check it for me. Well they called me within 24hrs and told me they would be replacing my motor under warranty and had already booked me a reservation for a rental car without me even asking. They were amazing and never gave me a hard time and with a cost so expensive they were kind enough to show me that my safety was there priority and making sure they took care of something that they truly gave me a hard time about. There customer service and service daoartnent were so kind and great to me. I will make sure after this experience that Kia will always get priority when deciding on buying new cars in the future. They truly were amazing and I’m eternally great full and thank ful to them. THEIR THE BEST!!!!❤️

My wife and I were window shopping online for a new compact suv. We discovered Battleground Kia matched all the things we were looking for. The price was right, safety features included as standard option was fantastic. Financing was smooth and painless. Ryan, our sales rep was awesome! He polite, knowledgeable and very thorough explaining the Battleground Kia way and the many features especially the safety features of this car . Once we explained what we wanted Ryan rolls up with a car for a test drive. I joked earlier and told Ryan my goal today was to drive a new car off the lot so you can put a 2022 on the lot. We drove away in a 2021 Kia Soul S. Thank all of you at Battleground Kia . Job well done.

Various problems with Battleground Kia. I wasnt going to leave a negative review but after this latest problem I have to. I purchase a 2020 Sportage from them in April. When we showed up for our appointment we were ready to do business. We test drove the car and were ready to make a decision. They tried to charge me almost $1000 for fees that the dealership has to pay to get the car to their lot. That is a business cost not a customer cost. I confronted them and they dropped it. Then the salesperson would not give me my interest rate. He showed me what the payments would be instead, when I had asked him directly what the interest rate would be. Shady practices to distract me from my question. They were short-staffed and so I ended up having to wait almost 2 hours to work with financing to finalize my sale. When I got into finance the price had actually jumped by $1000 from the out the door price I had been given, to certify the vehicle, which was NEVER discussed with me. After waiting for almost 2 hours imagine how I felt to find that out - SURPRISE. I would have gone elsewhere had I known that and couldve bought a brand new care for the same price. After finding out that my interest rate was at least a full percent higher than my credit actually qualified for I refinanced with my bank. Well it turns out that this dealership never even sent the title to the first finance company, so now I am having to track it down myself. This dealerships practices are the reason everybody has a low opinion of used car salesmen to begin with. It holds no integrity. It was a slimy experience and this should get somebodys attention. To allow your business to operate that way while you make excuses is beyond underhanded.

Service department was quick with my free recall and the oil change was fairly priced. Will be returning for future appointments

I’m very displeased with my vehicle. I got my vehicle on February the 19th. Yes it’s a used vehicle, but at the same time I’ve had nothing but problems. I don’t know what they checked on the vehicle, but I’ve got receipts to back up what I’ve had to pay. When you’re dealing with folks be cautious……..

I know that this locations main priority is to provide customer service. They have done everything they can to make sure Im satisfied and they give so many free services just to go the extra mile

Horrible car buying experience. I purchased a car from them last month and since we drove off the lot it has been one headache after another. The window tint was scratched off during cleaning. Getting this fixed was a major pain. It took all week to get them to schedule me an appointment and then call me the day of asking me to bring in my car right now and leave it overnight. There was no communication regarding my car status, and I was blantly ignored by salesman Ryan who was supposed to be helping me. I had to escalate the situation after waiting hours for a call back. I expressed my frustration multiple times and asked to speak to a manager 3 times and got no apology or even a call from a manager! This is the third car I have purchase and I can say confidently it was the absolute worst. I will never take my car to this place for service and will never purchase another one. It felt like a football locker room and I have been laughed at by the salesman. I will never recommend them.

It was absolutely wonderful... Everyone Was Awesome... And I Got Blessed While Being There...They Got My 2013 Kia Sorento To Pass Inspection....The Airbag Light Was On ... Its Off Now & My Dashboard Is Beautiful Again...No lights On Yall.... Thanks Again Kia On Battleground Greensboro Nc

Excellent service, friendly and knowledgeable staff.

The service department was great. I enjoyed my stay and the customer service was great.

Awesome non pushy service. Love my new Kia and the perks they included.

Worse. Had to get a key. The new key got stuck in car.

Very pleasant experience. Friendly staff

Mal was awesome and everyone at Battleground Kia was so helpful and very knowledgeable, Mal made my buying experience simple,he took the time to explain and go over everything with me.They even have a credit consultant there to talk to you and guide you Mr Graham was great as well. I was nervous because my credit is not the best and they worked hard to get me approved and I drove off in a brand new car with no money down. Great experience thank you everyone at Battleground Kia for being so awesome and caring.

Me and my husband went here today to test drive a Kia k5 gt line. The sales rep Justice Lively was very friendly and polite. I would recommend shopping here due to the friendly reps and the new car warranties. 😁

Took some back and forth discussing but eventually worked out a deal. Pretty good place I guess.

Justin was amazing to work with...be sure to ask for him. The sales team and managers are phenomenal. I recommend you go there for an amazing, stress free experience.

Went to get an oil change and was told the cost would be $35.95 plus tax, which was no problem. After coming to get my vehicle, the price had jumped to $45.10 without an explanation from the service employee Shawn Pevey. When evaluating the receipt, I was charged additional $10 for parts-other. When calling to see why this was added, it was explained that it was because of the tools that had to be used and the filter. This was obviously bs because the filter was already included to parts receipt that presented the total of $35.95. Therefore there was an additional $10 charge that had no specification, even when looking at the seperate parts receipt. Knowing that service is based on commission, I believe this was a cheap move to gain extra money from me because so am a younger female. In my previous experience of paying for an oil change, it was not the price of $45, so it is apparent that I was overcharged. This was extremely upsetting because I had been a loyal customer to the dealership, but definitely not after this.

Clifford is amazing. His customer service is excellent.

I came into Battleground Kia after doing an online credit approval. I knew what I wanted and what I did not want. Chris was the sales person and he was FANTASTIC!! I mean I told him what I was looking for as far as a monthly payment and he have me look at cars that was in my budget. I actually came in with the expectation of buying a used car that I saw online. But Chris asked me how I felt about buying a brand new car and it made sense, why pay $300+ a month for a 2/3 year old car and get a brand new car with the same payment. Well Chris hooked me up and I am very excited as this is my first brand new car. Battleground Kia was recommended to me and I recommend this place to anyone especially first time car buyers. Chris is a great sales person and he made sure to introduce me to the service department. And he is a great people person who will have you look at cars in your budget and not try to push you in something that you cant afford. This place is great!!! I love my 2017 Kia Forte!!!

Purchased my Kia 3 years ago. Love my car. Had no problems with purchase. Come here for all service now. Everyone is so polite and friendly. Mark or Michelle usually help me. They are great! Very knowledgeable and helpful. Waiting area is nice. Would tell anyone to definately check this place out.

Had a great experience with purchasing our vehicle. Adam in sales was awesome and knowledgeable. Overall great buying experience!

As always, I had an appointment and received prompt and a very courteous service. They worked hard to arrange an appointment in timely manner to fit my schedule. Everything was explained in detail prior to and after the work was completed. The charges for the work done were very reasonable.

Amazing service from Michelle Davis! Reasonable prices, very professional, and great communication! Thank you.

Got me in and out in good time

Justin was amazing! He made the process enjoyable. I couldn’t have asked for a better rep. I’d definitely recommend working with him. Of the 3 requests I made he met the all. Low interest rate/monthly payment and brand (spanking) new.

DeSean was amazing! A great salesman who was knowledgeable, patient, and kind. Unfortunately I didnt purchase today but will definitely give this dealership my business when I plan to.

This was a great no-hassle buying experience. They brought the car I wanted to look at right out and let me drive it before sitting down to talk finance, options, etc. (at the other dealership I visited, they wanted me to fill out a finance form before even letting me see a car). Mal was a very helpful and fair salesman. Negotiation wasnt much stress. Eric the finance guy was helpful, straightforward, and friendly. This was my first experience buying a car from a dealership and it went very smoothly. The only snag was some confusion over whether a particular part was supposed to come standard with the model I was buying. Its only been a couple of days but Im happy with the 2012 Soul I bought and felt I got a good and fair deal on it. I would recommend this dealership!

Proud to be a Kia owner. Service was exceptional at Battleground Kia. Got me in a 2019 Kia Soul and back to life. Thanks to Cliff and the whole crew there. Thanks a whole bunch

Im I little bit disappointed of the service quality today,me I my wife want to purchase the vehicle, but it nothing make thing done to keep me and wife happy.....

Cliff the car guy is amazing! I was waiting to see the service department for a lift gate issue with my new Telluride. He asked if I needed assistance and before I knew if my lift gate was fixed. Actually I had the settings wrong but he went above and beyond to help me and provided excellent customer service! Go see this group for your next car! Thank Cliff

Fast and easy. waited less time than anticipated. Very friendly

Tony was a very polite and helpful service man. He attended to my problem and got it fixed at no extra cost, even i thought i was going to pay for the service initially. Environment was neat, safe and secure. Good parking space. driving in and out was easy.

Best car buying experience ever! Allen Hunt is amazing. Allen helped guide my daughter through the process in a professional, pressure free manner which we both appreciated greatly.She got a high quality, gently used vehicle that fit her budget and has all the features that she needs. I cant imagine that it could get any better than this!

Dont get service there...they quote you $38.95 for a simple oil change, but add $8 for disposal, etc...!! A total rip off ..!!

Customer Service was great! No hesitate on getting me services back to my job and returned to get my car. All staff was pleasant to me.

One of those rare times were getting your car repaired end up being a good experience. Fast and friendly service from knowledgeable mechanics. They made sure we were very well informed before we left the service area. The definitely earned these stars!

Ernest the salesman, whoever the finance manager and Dave the sales manager..Scam! Fraud! Hidden fees, lies, adding extended warranties without permission, avoid this.This is not a limited item go somewhere else

Always a good place to go. Good service and reasonable prices. Friendly atmosphere.I was on crutches today and they went the extra mile to help me!❤️

I would recommend family and Friends.