I had a wonderful experience with Jessica from Geico Greensboro. Theres nothing inherently fun about securing Home Insurance but Jessica was a delight to work with and made the whole process super simple and got me a very competitive quote. In the midst of a stressful home buying process, this was-- by far-- the easiest part. Big thanks for the responsiveness, thoroughness and great customer service. Ive already directed friends their way!

I had an issue getting a vehicle added online and called the local agent that reached out and he had it added in just a few minutes. Nice that GEICO has local agents now that can help out with issues vs the call center route.

I’ve been a customer of Geico previously, so experiencing good customer service has always been a perk of the company. However, after speaking with Jonathan Staley, I don’t think I will ever choose another insurance provider. He was very polite, courteous, and patient with all my questions and concerns. After walking me through several different options, he helped understand which policy was the best for me. I’m so glad that I was able to speak with him and work together to get the perfect policy set up.

My experience was a good one, my car is being repaired and Im looking forward to having it back soon.

Price is nice, but getting a hold of an actual agent is a joke. They are available at drop of a hat if you wanna give them money but if you have a claim or questions....nowhere to be found....

Jonathan was knowledgeable, asked the right questions and went the extra mile. So glad that I called Geico.Another insurance co. that a basketball player pitches for was trying to charge me 6 x more than what Geicos rate for me is.....I told them...I was born in the morning but not this Morning. Thanks Jonathan for doing your job in Excellency.

IVD HAD THE PLEASURE OF WORKING WITH MS. JESSICA SLAGLE. SHE IS ABSOLUTELY THE BEST PART OF GEICO INSURANCE. MS SLAGLE IS PROFESSIONAL, KIND, CARING, AND HAS GREAT PRODUCT KNOWLEDGE OF HER PROFESSION.MS. SLAGLE MADE MY EXPERIENCE A BEAUTIFUL ONE THANK YOU JESSICA FOR A JOB WELL DONE.

Unfortunately I called this location and a female agent answered I need a form sent to the dmv, she sounded very annoyed, after explaining the situation she proceeded to end the call without even having the fax number I needed the form to be sent to!! After I reminded her she sent the form to the dmv and it shows my preparation date to be 12/11/2021 and it’s definitely 07/2021 smh.. After calling back I got hung up on once the call reached the office .. DO YOURSELF A FAVOR AND CALL CUSTOMER SERVICE AND LEAVE THESE PEOPLE ALONE..thank me later

They are great to deal with and SAVED me quite a bit of $$$$$ vs. my old insurance company.

I just got a new renters policy through Chastity at the Young Insurance agency in Greensboro,NC. I learned that you always get a better price when you deal with a local agency instead of a national call center. I would definitely recommend Chastity.

TyCvv. KKKNo mobile van Bentley

Nothing but good things to say about my phone inquiry for a quote today. Natasha helped me out and she was incredible. Very knowledgeable about the coverage, honest recommendations, and personable. As an inexperienced insurance buyer, the plan was easy to understand and the quote was unmatched by other insurers. I feel very comfortable and confident with Natasha as my insurance agent and would recommend her and Geico to anyone looking for auto insurance.

To help me reinstating my policy, the agent Kylie Comer spent lots of time contacting with Ins company. Finally I continued without lapse. Big thanks go to her for her warm-hearted help and her professional job.

Carolyn is extremely helpful and relatable. She made me feel like I was in good hands and that every stone was overturned before I committed to the right renters policy for me. I enjoyed talking with her and hope that the next time I call Geico I can chat with her.

I personally love geico! they are friendly and they always do the best to help you solve a problem.. Also the road side assistance is AMAZING i lock my keys in my truck faithfully and they are there within an hour tops

I got the pleasure of meeting Jonathan Staley and from the moment we got in the phone I knew I got the right representative! He was very knowledgeable, he helped me understand a few things I had concerns about and gave me the best rate possible. Thank you for that great customer service!

I’ve had my car insurance with Geico for as long as I can remember so naturally I looked to Geico for a homeowners insurance policy. Dawn Pulliam-Martin from the Greensboro office not only responded to my inquiry promptly, she was also extremely professional, courteous and patient with my questions! Would hands down recommend Geico and Dawn Pullman-Martin for any insurance needs!

If you’re looking for quality customer service, with excellent response times, then Jessica Slagle in the Greensboro office is who you want to talk to. She was attentive to my needs and patient with my questions. Her ability to answer questions she knew and find correct answers to questions she didn’t makes her a valuable asset to GEICO in general and the Greensboro office specifically.

Ive had car insurance at several different companies over the years and GEICO has the better rates, discount for multiple cars, military discount and over 55 discount and good driver discounts, I get them all, been with them for several years.

Not specifically this branch, just GEICO in general. That whole 15% Giveback that GEICO gave to policyholders this year due to the pandemic...well you can expect to see a rise of 15% in your policy the next time it renews. I get that its business, but you have to admit that was a slick trick to recoup your losses and disguise it as generous customer service. When I emailed to ask why, they gave me the old rates change all the time story. Ive moved on to Progressive and am now saving close to $90 every six months from the bogus increased premium...$62 from my previous premium. To each their own, but Im taking Flo over Gecko.

They just made my day miserable. They gave me a fs1 form and it was filled out WRONG, and I had to make 2 trips to the DMV and stand in long line. I dont think Ill be resigning with Geico

Had the pleasure of speaking with Johnation Staley today and he was absolutely amazing. I was able to ask him questions about my policy with no problems. Great customer service!

I called today to make an adjustment to my policy. Christian Prine assisted me today. He was very professional and knowledgeable. He handled my situation quickly. Awesome service from an awesome agent.

Bryce did an amazing job helping me and explaining my policy. He gave me important details and answered my many questions. I am very impressed with his customer service skills. One of the best experiences in all my years.

Amanda was excellent to work with and did an amazing job getting our home insurance started! She was very professional and kind, and the GEICO office also was easy to work with our mortgage lender. Gladly recommend!

Great people at very reasonable prices

I know times are hard for everyone but we are in the middle of a pandemic NOT everyone is fortunate enough to go back to work. Most companies offering hardship assistance NOT GEICO they cancelled my car insurance. As a previous loyal customer I feel neglected with no where to turn.

Best customer service Ive seen in years!

5 Stars thanks to Dawn... she was so friendly, knowledgeable and helpful. Loved how she took the extra time answering my questions and getting back to me so quickly in my time of need!!!

Window issues..handled very smoothly

Ive had my insurance with thisOffice for years. Wouldnt think of going anywhere else

Unprofessional, inconsiderate of clients and not understanding at all.

Had a great experience with Natasha and found that I was paying too much for my insurance from my previous insurance company and glad I switched

Just switched to Geico from another company who increased my rate after purchasing a new car. Jessica was EXTREMELY helpful not only when quoting and purchasing the new policy, but advised me on how to cancel my old policy. As an insurance customer, it is so hard to know who to trust and who will take advantage of you, but I feel safe in my decision to switch today! Thanks so much, Jessica and team!

She was great! Jessica Wood

Had assistance from Jessica Slagle and she couldn’t have done a better job!! Very helpful and professional as well as quick response!!Thank you!!!!

Good prices. Helpful.

The worst insurance company you can ever get. There saying save you 15% it should say have a claim with us and will rise it 50% and we change your policy too. I’ve called them for 3 months now trying to go back to auto pay and they keep telling me they need more money before they can and you need to call them back. I’ve had them for over 3 years now and had a crash last year and they have raised my insurance over double and all they can say is we paid out. I get it but rising twice in a year really. They like take for the hard working People.

Spoke with Bryce regarding a policy and coverage, he was Extremely professional, knowledgeable,and courteous. He went out of his way to help me out and find a resolution/answer to any and all my questions!!

Nice folks so helpful

I called this morning with a question. The young lady placed me on hold for about 5 minutes. I called on another phone and she did the same thing but this time she was eating! She finally came back to the first call 10 minutes later. Then she transferred me to an agent not in this office and I was on hold for another 10 minutes(mind you I was still on the second call all this time. She never came back and I hung up the phone!) When I finally spoke with someone from the first call. She seemed to be clueless! If Statefarm wasnt so expensive I would change companies. No professionalism at this office.

I love geico .they cover all my ins needs. Home cars and my Harley

I stopped into their office just to get a quick quote. She was very friendly and courteous. Their quote didnt beat what I was paying but if you looking for a friendly place to get insurance from def go there. She was very thorough and detailed. Wish I could remember her name but they all seem to be friendly.

Love customer service representative SharK...❤

Im a Realtor with Keller Williams Elite in Winston Salem and I love referring my clients to Matt for home owners insurance!He does everything he can to get them the very best rate possible! He is always there if I have a question or a concern about a situation!Kind and personable, you wont find anyone better than Matt!

Christian was very helpful, I really appreciate his time n help. Thank you!

Date 07/16/19 today I faced a challenge I called them and selected existing customer and it directly went to voice message.When I called them back and selected a new policy it went to receptionist and she tried to hook me up with the agent. This call also got disconnected after some time so not sure what is going on. I am not changing my review right now but if this keep going I may have to change it.Date 07/01/19 Maiden name is William and to be hornist, I feel he guide you properly and try to help you best of his ability.I have tried couple of insurance agents and local offices, this is the best one so far I come across.I will surely keep this review up to date and if anything changes, I will update my review and put honest comments.

Had an issue with our claims adjuster not answering our phone calls or calling us back they said they could not help us because we need to contact him

Matthew Young and his team were very prompt and insightful when I was in the market for home insurance. They got me the best rate and even assisted me in lowering my Auto in the process. All around excellent experience!

Its a great company to have insurance with!!

To expensive

No stars just horrible

Switched to Geico saved 50% of Liberty Mutual rate. Told rates will not grow like they did at Liberty Mutual. We shall see.Agent was professional friendly.Would recommend this office they called me back on Sunday. Update Geico does not raise rates if you do not have an accident or ticket. Actually goes down slightly as your vehicle ages.Been with GEICO for couple of years and rates do not raise every year! Eric from Lombard IL

Not open yet.

Easy to work with and great customer service! I work with Enterprise Car Sales and when I have a customer that’s on a budget Geico is the first place I call to get them on the road for a low rate!

Matthew and his team are always there to help in any way. We just switched our auto and home, saving almost $1500 a year thanks to Carolyn and Dawn! Thank you both!

My current car insurance carrier rates doubled this year. I contacted GEICO and within literally minutes they had reviewed my information and gave me a cost of less than half the other firm with the same coverage! They were very responsive in replying to me and pleasant to work with. They are not just virtual people they are real people who will help you.

Cami Wagstaff is the best 👍🏻 she was so helpful and kind. Wish you dear Cami the best. Good luck!

Geico is a awesome insurance company I love them and the prices are great if you combine cars the prices are great I will never never change insurance companies

Excellent group!! Met with Matthew Young sometime back and was very impressed. When getting quotes, the office staff went out of their way to accommodate. Great job!

I locked my keys in my car prior to going in to eat I called Geico to come unlock my car they were quick to get to me and the service driver of the tow truck was very nice friendly thank you so much Geico for the quick courteous service

Hold times can be well over estimated wait time. Was on hold for over an hour to help with a simple issue.

Had a question about a claim so I Went to the local office in Greensboro. Everyone there was very helpful. They put me in touch with the claims Department and they answered all my questions in a timely manner. Thank you for making this process less stressful for me.

Listen this is a great company for people looking for affordable insurance. This is the best insurance place for seniors the low rate cant be beat. I love it.

I love geico. I have no complaints about them

I Dont recommend this insurance company!

They are so friendly and welcoming. Great rates too.

Been with them for 2 years now and only hiccup I have is from not getting the mail but quickly resolved

Sonya was so great to work with when I changed to Geico! She was patient, very thorough, and very polite in helping me to understand my new policies. I would recommend that my friends use this agency and ask for Sonya to help you with your insurance needs. I also received a very nice call from Matthew Young who owns the agency!

I work for Enterprise Car Sales in Greensboro NC ... Because i know they give great service and have awesome pricing, I use them for every customer that I get going on the road! Thanks GEICO Greensboro Team :)

I insured my home and paid the entire premium for the year in June 2018. I had a claim to file in March 2019. I called Matt and was told No problem, send me a list of property lost/damaged. I sent him a list totalling $15,000 worth of property. For several days I heard nothing back from Matt nor his team. I finally tracked him down on his cell phone and received a text saying Oh, your policy was cancelled in July 2019 . I inquired why I had not received any notice and was told I cant be responsible for all the policies my agency writes. I have two girls on my team that follow up on these. I told him that I never received it. I then called my bank/mortgage holder (listed on the policy and declarations page I have). The bank checked their insurance department and also confirmed NO NOTICE RECEIVED. I called Matt back, who now is avoiding my calls and finally got a text Its out of my hands. Ive forwarded the information to the carrier. I now inquired - If my policy had been cancelled, why was my premium never refunded ? NO ANSWER. I few days later I received a check in the mail (dated 3/22/2019) for Return Premium. Im shocked at the treatment and intend to follow up with the NC Insurance department and if necessary my attorney and the courts.

The office is closed this month so you have to pay on line or phone or mail

Greatest most affordable quotes anyone could ever ask for!

Only GEICO in Greensboro and everyone was super nice and helpful. Set up a new account and it only took 15 minutes, highly recommend.

Angela Felder is a superstar agent. Competent, friendly and responsive, she has repeatedly gone above and beyond to meet my needs. She will advocate for you when red tape emerges and provide you with the peace of mind that insurance companies promise but commonly struggle to deliver on. Highly recommended...

I filled a claim when I was in an accident where 2 guys got my rental and I was shot at. Geico conducted an incomplete investigation, closed the report, and doubled my rate. I had to acquire police reports on my own. Since the incident, Ive incurred gross fees, fines and surcharges and oh yeah... MY POLICY HAS DOUBLED!! I asked could additional fees be suspended until I was able to submit legal documents for review... they said NO! The last discrepancy I had with Gieco was in 2013 whe they inaccurately reported to DMV that I didnt have insurance for a whole year... DMV suspended my license and I had to pay well over $700 because oooops we fd up! Luckily I was able to prove I had insurance after I contacted my bank drafting history which showed I had been insured during the time in question. Thanks Geico!!

I was able to get flood insurance at a reasonable price

I just changed my insurance to Geico and I got a great quote. I was with Nationwide for almost 10 years and my policy is over $200 cheaper for 6 months. Its the best decision that I have made this year. Renee have me a quote over the phone and when I went into the office a few days later Quincy helped me. Their customer service was great. They are located on W. Wendover Av.B. Royster

This office is great to work with! The staff made me feel welcome. They answered all my questions and saved me money on my car insurance and saved me a lot on my homeowners. Best insurance experience ever!

The best car insurance anyone can buy.. Join the winning team! Join Geico, the best of the BEST!

Got charged for a month I didnt even HAVE this company and instead of voiding for the correct time. LIKE I WAS TOLD THEY WOULD! These poor excuses for egg salad sandwiches sent the month payment, FOR WHEN I WASNT EVEN THEIR CUSTOMER, to collections. May the idiot who helped me step on a Lego.

Friendly staff and they take the time to sit down and talk with you until you are fully satisfied.

Love the app

3/30/20. Just got offThe phone. I will never call back.

If you do not speak English, Do not choose this one! !!!This office is a agency, anything you need is from its Headquater. Any business you do includes three part, you, this office, and headquarter. You have to understand all informations transfer between them. And make sure YOU totally understand before sign anything! Again if you do not speak good English, DO NOT choose this company ! If you do the following trouble you have to deal by yourself !!!

I called William at the Geico office in Greensboro. He is SO HELPFUL and so prompt! He saved me money on my auto and home insurance!! I have posted about Geico on Facebook! I have told numerous friends. The lady at the bank saw my savings and she said she was going to suggest Geico to her dad. Thank you William! Thank you Geico!Joanie N.

Stellar service! Matt has helped many of my clients and they love him. Hes also swooped in and saved the day when other companies dropped the ball or refused to help a client. Did I forget to mention he quoted a client almost $400 less than another company?

WATCH AND READ, The agents say one thing, the policy is twisted to what they want it to say, when it comes time for GEICO to help they hide behind their legalese nonsense. I thought this was a good company only to find the first time in my life (65 years worth) for filing a claim they deny me because I followed what their agent told me to do. I would not use GEICO for anything.

My agent was so polite and very very helpful.

I had had the pleasure to being introduced to Sonya Emerson with Geico insurance. She has been an awesome asset for me so she is a valuable one for the company. She has always assisted me a clearly and quickly manner every time I have needed Geicos services or inquires. I own a motorcycle insurance and an Auto Motor insurance through them.Thanks again, very pleased to be a GEICO customer.

I switched my insurance from Allstate worked with Robin Scott, who got me a quote that would save me over $200 a year. Robin made it super simple to switch over.

The agent was very informative when going over my new policy and was very patient with all of the questions I had. I would recommend this office to all of my friends.

I was looking to make a switch for my auto and homeowners insurance and I decided to check out Geicos rates and went into the office on W. Wendover. The lady at the front desk was such a pleasure and made me feel very welcome. The agent that wrote my policies was very helpful and explained everything in detail and made sure I understood my coverages. I was in and out of the office in no time. I will definitely refer my friends to the Greensboro Geico office.

My husband went in Saturday and was told to come back in today which is Monday. I actually went with him today and the receptionist whom didnt know her ass from a hole in the ground looking like a deer in headlights was not informative AT ALL all the while a rude ass agent yells from the back of the room in response to my question. Ill definitely be cancelling all my policies with these fools. Ive been a life long customer and its really disappointing to be treated with such disrespect. I really feel that if you cant or dont know how to work with the public, you probably shouldnt. Ill be taking my business to Nationwide whom the agents were very respectful and helpful. Get it together Geico!

It is an absolute pleasure working with Dawn. She does a fantastic job and is so easy to work with! I recommend Young Insurance Group to anyone who is looking for insurance.

I called yesterday morning to get a car insurance quote. I was promised a speedy call back. I never heard a response - instead Im hearing from other insurance agencies in the area. I guess they give your information out...

I have known Matthew Young and his team for years and they are a great group to do business with. You can always get in touch with them and they are more, then happy to help anyway that they can.

Rude!! The office was completely rude!! Sold us a home owners insurance policy that has bad reviews. We have auto which is wonderful!! Asked to use restroom was told it was for customers only which I thought I was a customer!!! Do not go to this Geico!! Call on line !!! Lazy office!!

I’ve been with GEICO insurance for quite some time and they take care of me.

Stay away poor customer service left messages on Saturday with staff said I would recieve call on Monday didnt recieve. They let my house insurance get cancel I sent home inspection report and picture twice i call when I got letter of cancellation no feed back to get situation straight STAY AWAY