Recently within the last 2 months Ive had the privilege of speaking with Ms. Leigh Dillard. She was extremely kind, caring, understanding, and most of all very helpful with me getting my account back in good standing and very informative concerning any questions I had; giving me directions on what i should do next to make sure everything went well without any hiccups! Thank you so much Ms. Dillard, and thank you all for always being so kind and helpful!
The company was great provided everything I needed
Melissa’s the best!! She’s been helping us for years...her responsiveness couldn’t be any better honestly! And she has always looked out for our best interest!!
Sandi gave me some great new prices!
Sandi was amazing to work with. She walked me through every step of the process and ensured I was comfortable with the auto and renter’s insurance policies I chose. I also received great value and she was able to decrease what I was paying before for auto insurance. Definitely recommend Brown Insurance Group!
Amazing experience! Leigh is the best! She was very thorough and answered all of my questions she made the whole experience 10 times more stress free and 100 times easier!
Melissas professionalism, responsiveness, attention to detail, and commitment to customer service excellence are unparalleled. She is the sole reason i dont shop around for the fabled 15%, 40% or myriad other discounts touted incessantly in the media. Thank you Melissa for everything you do!
I appreciate their quick and professional response to any situation. Whether a car accident or home damage, they make sure that they take care of you. Great company!!
The transition from “Berry to Brown” has been seamless, as we were with Carolyn Berry for as long as I can remember. Melissa still being there, as she has always been a familiar face and voice, has certainly helped that transition. There has never been a time that she has not made herself available and always makes us feel that we are a priority. To us, that is invaluable. One of the biggest reasons we have been and stayed with Nationwide for over 20 years!
They have always been very helpful w/ everything, got me a good rate and didnt try to strong sell me into more than I wanted, always have answered any questions had, and just good regular people not salespeople like so many are
The brown insurance group has always been friendly and easy to do business with. Anytime i contact them they are very responsive to my needs.
Melissa is the best. She is very responsive and Is always willing to go the extra mile when it comes to any of my needs!!!!
Jessica is great. Got coverage for my business within hours. Highly recommend for any insurance needs.
Sandi has taken care of my insurance for I think over 20 years! She is absolutely amazing! I literally never have to think about anything for insurance, because she just takes care of it all. When I bought my first home, I realized that I needed to update the address on my completely separate car policy, and it turned out she had already done it for me! I literally have never bothered to shop my insurance because I know from hearing stories from friends that I would not find anyone in this area with better service. I truly cannot imagine anything she could do to get a higher recommendation from me, other than maybe if my insurance could be free 😂. Truly, Sandi is the kindest, best agent around, who truly cares about her customers (and their dogs, in my case 😊).
Ms. Lee is simply amazing. She is the best. She is very kind and caring. She is the reason I have stayed with the company for over 20 years. She as stayed through the change in ownership and so have I. I have stayed because of her. She is an outstanding. I HIGHLY RECOMMEND Ms. LEE and changing your insurance needs to the BROWN INSURANCE GROUP because she will take care of you. You cant go wrong. Ask for Ms. Lee
This is a great insurance group I would recommended them over anyone else!!! GREAT staff especially Sandi Lennon she was the most help duo, friendly person I’ve talked to and that’s over a phone very understanding and compatible ‼️
Leigh Dillard is the reason we use the Brown insurance group. I have had several agents over the years but none compare to Leigh, she is the best. As Long as Leigh is with the Brown Insurance group they will have my buisness. She always looks out for us and treats us like family. I really can not say enough to express how much we appreciate Leigh and the service she provides.
Leigh has been my agent for many years and I can always depend on her to take great care of me, as well as my home and automobile insurance needs. She is top notch, and I recommend her highly.
Consistently excellent service for the 8 years Ive been with them,.
Melissa B at this Agency consistently goes above and beyond for customers. I have worked with her now for many years and she always tries to meet expectations and always exceeds. I highly recommend.
This agency is excellent! Sandi has been absolutely wonderful in assisting me with anything I need. She is always quick to respond and any time I have considered a change in my policy coverage she doesnt hesitate to get me a quote! I have had renters, jewelry, and car insurance with them. I would highly recommend this company to anyone looking for insurance!
I Love Sandi customer service and excitement every time we speak. I know customers can ask a lot of questions and be demanding sometimes but she makes it very inviting and easy with every interaction. Thank you for every thing!
Cathy Brunsman is so professional and helpful.
My insurance agent retired and Brown Insurance took over handling my Insurance needs. Recently I needed some help with my insurance, Cathy was so helpful to help me with all my insurance needs, she kept in contact threw email and phone calls. I appreciated her hard work and knowing that Melissa an employee from my previous agent is working with Brown insurance was icing on the cake!!
I have nothing but great things to say about Melissa. She has been working with us for years. She always follows up and is quick to resolve any issues that come our way. She couldnt be nicer and is a pleasure to work with. Nationwide and Brown Insurance should be happy that she is representing their brand!
We have had our insurance with Nationwide for quite a while. Sandi Lennon is our agent. What a fantastic representative she is of Brown Insurance Group and Nationwide. Any time we have a question or need help with something, she is there. The jingle for Nationwide holds true for Sandi and Brown Insurance Group. Nationwide is certainly on our side!
Dana and myself have been dealing with these good people for about 7 years and theyve bent over backwards to help us anyway they can. We have no complaints and highly recommend this company. Thanks for all you do for us.
Leigh was great. She took time to provide answers to all of our questions. If you are looking for insurance and want to know the details of what you are buying, she can really help.
Sandi has been our family insurance agent for over 9 years. She really cares about her customers and makes insurance easy. Great representative of Browns Insurance group.
I called to get some quotes and spoke with Ms Lee she was very professional and thorough I am strongly considering moving my business here at my renewal
Sandi Lennon has been the leader of our insurance life since we moved to the area and she is an absolute gem. Always willing to answer the simplest of questions at any time and is the best there is!
I have been with them 15+ years they are great .. Kathy help me ever thing i need get done and is fast about it i get alot cars she there ever time thanks Kathy
Great service, been a client for 25 years. I just updated my insurance coverage with the help of Melissa. Buhl She was great, improved my coverage and saved me money. Thanks
Melissa was very helpful
This company is bv truly a flam flam group...bewareQuotes changed, changes added improperly. Out right lying to get your money. I am angry of course but please find another company to secure your car insurance. One star is bv too much
Sandi Lennon recently went above and beyond to help me and my son when his car was totaled by another driver. She called the other insurance and helped us navigate through this process. This is why we have a local agent and not a 1-800- insurance company. Thanks for your help Sandi!
They are just like family.
Sandi is awesome!! 😊