Doing business with em for 40 years. Not once did I feel anything but happy. Jeff is a great guy and runs a great shop.

I love these guys they have kept my family safe forever. they are honest, wont fix what doesnt need to be fix even when I want a new catalytic converter. wont charge me for fixing things I didnt ask them to fix like my door. such a rare expierience I feel blessed to have found them

Good people. I had a charging issue with my car and got my alternator replaced at a great price. They didnt have time to check my brakes at that time like I had hoped but I brought it back and they fixed it no charge. Awesome.

Great place to get work done on your car and good people

Kochs are an incredible group of folks. We were traveling thru with a bus and trailer with 19 folks heading to do a church mission project. Our bus broke down late night and not only did Kochs safely got us off the road, they got us to our destination and went above and beyond to get us back on the road. If we were closer, they would have all my vehicle maintenance and service.

The guy was very rude and straight up hung up on me . It was 30 mins before they supposedly opened but yet he picked up

I appreciate Koch’s for turning a stressful situation around. Alex came to tow the car and was extremely helpful, understanding and fixed the problem quickly. He charged a very fair price compared to AAA and also let me know I can still potentially be covered by insurance. Thank you so much!

Excellent fast service! I couldnt figure out how to jump my car and they arrived fast and price of service was great!

Busy, yet willing to take time to check out a problem for you

What impressed me most was the owners supportive and communicative attitude as I was stranded in the middle of an intersection after my CV axle let go of my transmission, was not only there within ten minutes, got the car on the bed and gave me a lift to the dealership and whole ordeal was over in 20 minutes. Jeff was kind and i felt taken care of as Im also post-surgery and still on crutches, couldve been an awful night, but awfully glad he was there with his kind words and professionalism

Been going her since I owned a car. My dad recommended him. Fair priced and high quality work. They are always very busy so plan ahead if you can. Mr. Koch is one of the most respectful persons Ive ever met.

Convenient, if you need a rental... Enterprise car rental, 10min walk away.Customer service is excellent, more than fair pricing. Honest people!!! I hear it time and time again, people speaking very highly of Koch’s.

Helped me out big time, even though it was my first time there.A friend of mine was leaving a domestic abuse situation and had a broken car. As a single mother she desperately needed a car. And it needed to be towed to a repair shop.After calling a few shops, nobody had an opening before the weekend. Since I was planning to use Kochs for the tow anyway, I went and explained the situation.Despite having a full book for the day, they got it towed and repaired in a matter of a few hours. They even did a safety inspection and filled the fluids. The price was more than reasonable, it was great.This might sound corny, but these kinds of interactions fill me with hope. There are still good people, who go out of their way to help a stranger in need.

Terrible service! They apparently have no regard for vehicle damage. Completely destroyed the paint and plastic on the front bumper cover of my BMW when loading it. Would have taken mere seconds to properly chock up the wheels to avoid scraping when loading the car to avoid damage. If they did this to a $50k car with no regard, what will they do to yours?

Had them do work for me a few times always great to deal with and the work is very professional

I Use these awesome people frequently for work. They have very fair prices, quick response and quality repairs! Not to mention, incredible personalities!

Great service.

Came quick to unlock car 😄

Thank you for towing us from Greenfield to NH! Very reasonable prices and the person who helped us was so nice. Made our bad situatuon much more bearable.

All towing companies are predatory, leeching off poor working people and making their situations worse. Its a weird business to even get into.

Overpriced

Honest folks that help you find the best price for replacement parts.

Excellent, courtesy, great 👍 service all the time

Went to get keys from woman and she snapped at me very rude woman will never go there again

I cant say enough about Kochs Automotive, they are the only people work on our vehicles. They are very professional at what they do. My truck is 16yrs old thanks to Kochs. Thank you Thank you!!!!!!!

Fine