The repair work was excellent, and the vehicle was returned to us in its original pristine condition. We had timely and informative information. And we’re treated with respect. As posted, a 5 star experience.
The truck locked us out in the middle of the night, they were dispatched by AAA. We received prompt service at 3:40am in the middle of a rainstorm. I couldn’t be happier with the service, friendliness, professionalism, and care that we received! Would definitely recommend to anyone who needs service!
The driver, named Don, arrived much quicker then we expected! He took exceptional care of our vehicle, and was very polite and respectful throughout the entire trip during the toll. I would highly recommend this business for its services to anyone who needs them!
My child and I were passing through TN when my transmission went out on 81. We were absolutely stranded. They came out immediately at night and assisted us. They were personable and professional! They brought my stress level down about 99% . I would recommend them to everyone!
James was our service tech that came out to change a tire on my father’s Suburban. He was quick and knowledgeable and had us back on the road in no time! We highly recommend Caspers.
James the service provider responded in a timely manner, did a professional job from a safety standpoint and had to lower the spare down without the OEM tool. James preformed the service call above and beyond my expectations. Thank you James and Caspers Service.
Scot was great! He helped me get my car out of a ditch after I slid on some ice in a very precarious location.He couldnt get his truck to where my car was due to the ice, but I was so impressed at how he used his tools knowledge to come up with the most innovative way to safely get my car out. 100% recommend, thank you, Scot!
Thank you so much to Brandon and ALL the staff at Caspers! You guys really worked hard to get our broken down car from TN to NC on a Sunday night back in September. Our car quit 2-1/2 hours from home, which is pretty scary. We really appreciate Brandon agreeing to pick it up. Thanks for your dedication man and for your good communication throughout the ordeal. We felt like we were in good hands. We are very grateful to you all for your kindness and professionalism. Please be safe on the road & take care! We highly recommend Caspers!
They are good at their job, and very friendly. BUT I dont think they should be telling other people business.
The tow truck driver Ty was awesome! Treated me like somebody and you could tell he not only took pride in what he does for the public but he also cares about this company Caspers body shop that he works for! I would highly recommend using these guys ! Thanks Ty and Caspers body shop for saving my night! - James Hensley
DO NOT RECOMMEND!The owner got his feelings hurt & took it very personal. Therefore, he was unprofessional & wouldnt even allow me my family heirlooms out of my car. AVOID THIS PLACE AT ALL COSTS!!
$69 to $79 hauled local. Not to bad.
Caspers was excellent!! I had paintless dent repair done to the top of the cab bed rails and Hood of my 08 Chevy Silverado!! It has been a good while back but these guys know their business!! ⭐⭐⭐⭐⭐
Driver had vehicle safely loaded, on time very professional would use them again
Keith was friendly and courteous. He made the day a positive time and got us and our truck home safely. Thank you!
Very satisfied.. Quick and very friendly
The dude, pretty sure his name was Raymond, was super nice and picked up my car from a back parking lot and put it in my driveway. 10/10 would recommend for all your towing needs. Very professional.
Caspers service was fast and reliable. Would recommend to anyone.
My vehicle was stolen from my moms house by my ex who is still my husband and he was arrested for VOP. Caspers towed my car in and somehow my passenger front tire is flat and looks like its been driven on the rim. The cost of the tow was $150 for the first day and then $43 every day after that. I have no income and no unemployment. I had no way to get my vehicle back. I paid $700 for my vehicle when I first bought it. I called Caspers and it was going to be over $600 to get my vehicle back. It had been there for 11 days. I have no way of getting my vehicle back. Nor do I have another vehicle to drive.
The service was on time, fast and very courteous. I would recommend this company and will use them in the future.
Let me Take A Moment To Give Scott Stetson And Caspers Body And Wrecker Service The Review That They Deserve. I Am Giving Them A 5 Only Because Google Does Not Allow A 10 Star Rating They Were Amazing. My Wife And I Was traveling Down I - 81 When 2 German Shepheards Jumped Into The Left Lane causing me To Swerve And I Ended Up In A Ditch. I Called AAA And They Sent Out Scott When He Got There He Informed Me Because I was Off The Road That The Call Would Not Be Covered By AAA. I Panicked But Scott Said He Would Pull Me Out At No Charge He was An Angel Sent From Heaven. Thank You Scott And Thank You Caspers
I called them after 6pm on a Friday they said they would arrive within the hour and they did and I was over 30 minutes away. They got me into my car in 5 minutes. They were very professional, experts in their field, and very courteous. I was thrilled with their service. They were great!
A few days ago a tow truck driver named Ray came to the rescue for my mom who is 80 years old and got locked out. She called the police in morristown and the officer knew someone who could help. With in 5 minutes he was there and was able to get it unlocked very quickly so she could get warm again and get home safe. I offered to pay but he said no bc the officer called him and asked him to help her out and try not to charge her bc she ia old and cold. This man had a heart of gold. I will recommend this towing company to anyone. Thank you again Ray.
God is number one I highly recommend these people
Very professional and knowledgeable. They will go far beyond for you . Very respectful and down to earth . Danny is the one that took care of me . One outstanding guy. I highly recommend them
They know what theyre doing secured my truck very well wouldnt go to no one else
I would advise you not to let them work on your vehicle.
Hauled my dads car home within 30 minutes of my call and the rollback driver was a really good dude, great experience out of a worrying breakdown
After my car just decided that it wouldnt accelerate any longer, I placed a call for a tow with my roadside assistance. They put in the tow with another company and said it would be 20-30 minutes. After waiting for almost an hour, I called roadside assistance again and the original tow company cancelled the order due to being shorthanded. They then called Caspers and they had me towed within 30 minutes. My driver was very professional and friendly. He took great care with my car. I would recommend them for anyone needing service. Thank you so much for great service during a difficult time.
Every experience I’ve had with Casper’s has been perfect. The drivers are great and they’ll go above and beyond expectations. I highly recommend them.
They sent a truck out fast with a very nice driver and has well maintained equipment great service
A person had broke down in front of my house and we were looking for a tow company they responded very quickly and had a good service. If I needed a tow truck again I would call them first.
I have just moved to Tennessee, been here about 4 months, went to Walmart, came out car wouldnt start. Called AAA, said somebody would be out on around hour and a half. He got there within 15 minutes. Introduced himself, Randall was his name, very very friendly, truck very clean, everything was a great experience. Cant say enough good things about Randell, and Caspers.Thank you agAin Joan.
Scot was absolutely amazing. Nothing but professional, courteous, and kind. We were visiting from PA and broke down on I81. After hours of numerous phone calls with our roadside service, Tennessee Highway Patrol called us to let us know they new we were stranded and feeling uneasy as tractor trailers were whizzing by us. They gave us a list of towing services that could help with towing us and our travel trailer. They stopped to check on us while we were waiting. Casper towing to the rescue. After 5 hours of sitting on the side of Rte 81, they got us to their lot where we could sleep and plug into electric while truck is being repaired.Kudos to Caspers, Scot, Tennessee highway patrol and the other gentleman that assisted with towing our trailer.SincerelySam and Kathy AshPhoenixville, PA
Unfortunately I was not home when I had a truck picked up to be sent to the shop. The driver was supposed to pick the truck up on a flat bed truck to keep from damaging my transmission. Anywho, a 4k dollar transmission repair and a we dropped the drive shaft reply. Ill never use the company again.
We were traveling on I-81 on the 5th of July when we had our 2nd blow out in 2 days on our travel trailer. Our roadside assistance left us stranded on the side of the interstate for over 5 hours when I decided to call someone myself. I found Caspers and I cant even explain how awesome they all were!! It was Sunday around 5 or 6 in the evening and they got the guys together and were to us within 45 minutes. We couldnt get a spare until the following day so they graciously allowed us to stay in their fenced in area in our RV and offered us electric. They called and picked up 2 tires early the next morning and mounted the tires and had us on our way again by 10 AM! I cant say enough about everyone who works there!! They are what everyone in this world should be, kind and generous!!! We absolutely recommend them!!!!
I was stuck at 10am when I needed to be at work at 11. They come out unlocked my car and took my car payment. I would definitely recommend for any service. Thank you Caspers!
Great service from the frontdesk and drivers in the field, broke down in Walmart parking lot front desk texted and gave a time frame shortly after contacted by driver, Told me was in route. When he arrived and loaded my vehicle Jimmy, I might add showed great professionalism in dealing with some of the most inconsiderate people in the parking lot, I have seen since moving here. Great job and call this company when need Johnathon Day
Great service. Friendly people. They will help you with anything they can.
First class service. Fast, friendly. Fair honest pricing.
Great service and fair prices even on a holiday weekend! Best experience with a towing service I’ve ever had!
Got locked out of my truck and I called Caspers. It took only 15 minutes for the locksmith to show up and get me back in my truck. There service was very affordable and the locksmith was very knowledgeable and able to get in my truck without scratching the paint on my vehicle. Im very pleased at the quick and affordable service they offered.
Fantastic service and very friendly. They picked me up off the side of the interstate and took me to an auto shop quite a ways up the road. Really great and highly recommended!!
We had a Holliday weekend misshap. No ones fault all the lock Smiths were closed, but Casper came out out a few days later lickety split.
I went to Caspers for an auto claim, well I went to pick up my car the battery was dead and my radio doesnt work now, as in wont even come on I had to go back the day after picking up my car (05/12/2020) to find out the battery cables had been loosened and no one could tell me why because the work preformed on my car was on my trunk and bumper. And now I have to pay to have my radio fixed. I dont reccommend this place if you want things to work when you pick them up
The man that showed up to help me really knew what he was doing. He looked at the situation, figured things out get my car towed without any damage. Just plain did a good job. I would recommend this service to anyone
Very good service, no problems at all. I had an early morning emergency where my 18 wheeler had gotten stuck. They was fast and efficient in getting me on my way. Job well done.Thanks guys...
Scott was my hero today!!!! I very stupidly and of course accidentally ended up locking my dog in my car with all the windows up and car not running. I called AAA in sheer panic mode and they put me in touch with Scott at Caspers. He called me to let me know he was doing everything he could to get to me. He mustve driven that truck 90 mph to get to the rescue. God bless him and Caspers. He had my door open in 30 seconds or less. Dog is just fine and doggy mama is finally getting over my panic spell. Doggy dont even know what all the excitement was about...lol.
My truck was dead in the driveway with a broken brake line. I called for a tow and explained that I live alone and this was my only vehicle. They came and got the truck, fixed it and I was back on the road again in less than 24 hours! That is unbelievable service! Im a first time customer and they treated me like family. And that includes the cost which was super reasonable. Highly recommend them!
They parked their giant truck in the front most 4 parking spaces at Walmart on a Sunday. I understand such a large vehicle needing multiple spaces, however if you must take your tow truck grocery shopping, then you need to park in the back of the lot. This is just basic respect for ones neighbors. Learn some decency!
Great company, fast and efficient. Took care of my towing needs very professionally.Thanks again
James out to where I broke down repair my truck
Great guys!! Always there when you need a tow and have also done great body work on my car
Great bunch of guys. Definitely will take care of u. Good prices to.
Did their best to try to assist even though they were unable to. Great service
My husband was unexpectedly detained, and Caspers towed his truck. Scot was wonderful, getting our dog to his vet, for boarding, and then taking my husband to get her, a few hours later, after the incident was corrected. The communication was excellent, and the care shown towards our 8 month old Malamute was appreciated.
They are reliable, friendly, affordable, prompt and very careful with the vehicle. We would recommend them to anyone.
Told them to do a complete repair of the vehicle. They didnt even check my brakes or rotary
The guy that picked up our vehicle was very proffessional and friendly. He was there very quick as well. I will definitely use and recommend Caspers in the future.
Great peoples thank you so much for the help
I have used Caspers many times over the years. When my children got their first cars it was one of the first numbers we put in their cell phones. I always know they can be trusted to come to our families rescue. Thanks to Jimmy & the gang.
They are the best, I have used them several times day and night
Ill haft to give my input later. Were not done with our service yet.. pending..
Cant say enough good about this company and its people. Timely, professional and caring, Caspers is the only one to call if you are in need. Thank you to Caspers for doing what they do.
I didnt appreciate the curse words the manager kept using and we we not arguing about anything. Have some respect.
These guys were excellent!!! After a long day of traveling and relocating they made a horrible process very painless!!! Thank you so much!!!!
They have the best looking paint job on their wrecker!
Stranded at rest area with alternator failure. Towed vehicle, made sure we were settled into motel in Greeneville, the next day repaired vehicle, brought back to us and we were on our way. Could not have been nicer to deal with. Scott was most helpful, rest of Caspers employees very accommodating.
Was very professional and arrived in less than half an hour of call. Driver was very polite, friendly and knew his stuff!
Best towing service
Great company got to me as fast as they could loaded my car carefully and were extremely nice
Never had a issue even with a lowered car with a body kit. Today they towed my Fiero, and as usual they arrived fast, delivered my car safely and I had a pleasant experience as always! A+
I had a problem with my work vehicle. They arrived within a few minutes of my call and took my vehicle to my office for me so I could get on with my work day. The best possible outcome of a bad situation.
The car was in an awkward place but he knew exactly what to do to get it on the rollback. Second time he has helped me and been a nice guy both times.
Quick efficient and very helpful thank you so much Scott
I got off work this morning on Christmas and hit a pot hole. Caspers came and was friendly. We took my car to tire garage and my daughter had a acciedent as we was leaving. The nice gentleman that i called my Christmas angel helped pulled my daughters car out. Thank you Caspers for helping us. Merry Christmas and may god bless your buisness.❤
Quick and knowledgeable. Would definitely use them again
Fast, easy and nice people
Good tow service
Fast Professional Service. Recommend any time
I called Caspers because I locked my keys in the car. They were there to my vehicle in less than 15 minutes and got me quickly on my way.
I always get the best service from Casper’s. Thank you for helping in my time of need.
Very prfessonal and fair repair work is superior.
Very good will use if need you agai
Great place to have keys made.
Saved the day, wonderful fast service!
Super friendly and fast service! Thank you Danny for saving us today.
I called all local towing services and Caspers beat the lowest quote by $25.00 and they came immediately. I hope I wont need another tow in the future, but if I do, Caspers is the one I will call.
These folks are awesome.
Very prompt and helpful in a scary situation!
Went there to have my truck repaired...they told me they will not take Allstate insurance...hard to believe they are still in business
Thanks for always being so nice!
Fast response time & very professional
Prompt response & friendly service!
Super friendly! Thanks!
Polite and courteous willing to work with you
Awesome place, very responsive and helpful.
Jimmy is a good person
Great!
Great job, great price!