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Valvoline Instant Oil Change
816 W Church St, Greeneville, TN 37745, United States
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Valvoline Instant Oil Change

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co
Review №1

They did a awesome job took there time but did it in a fast reliable manner will be back soon when my sticker says so thanks guys and gals

Wi
Review №2

By far the best place I have stopped for an oil change the staff member that helped us out was verry well informed and helped inform us! Verry fast service and polite if I didnt live a state over this would be my go to. Thanks guys ! Looked at the car cam they got me out in under 30 min for 3 services !

Ja
Review №3

They have done great work for me as far as oil changes. The customer service is great. They are really quick and they have done quality work. Their prices are the best Ive seen around.

Je
Review №4

Was in & out in under 20mins. Explained everything very well. Great place for a busy momma to run in and out easily.

Kr
Review №5

Very fast and efficient. Overall a very satisfied customer. Will be returning for future services.

Am
Review №6

It was fairly quick and we was in a hurry. Had to pay almost $80 for a simple oil change. Which is twice the price of a do-it-yourself one. The staff was very professional and friendly, overall not bad and I didnt have to lay in the rain and do it myself. Ill go back if I find myself in the same predicament.

Bo
Review №7

I often use the dealership, but when they dont have availability thats convenient I use Valvoline. When you arrive the staff directs you into the bay. You get to remain in your vehicle and they walk through what the computer tells them for your car and/or vehicle. They will top off fluids, check tire pressure, replace air filters and change oil and transmission fluids. They so use covid-19 precautions to make customers safe. The staff are professional and friendly. It doesnt take them long to have your services completed.

Tr
Review №8

Very polite and quick. They were very informative and observant. The price was meh, but the workers make up for it. They will try to up sell you though, so be wary.

M
Review №9

Very best place to get service like this on you car! Worth every penny of the fair price to pay for true, safe, expert service. Brianna met me with a great attitude. Bonus, I was returning after discovering small oil leak on garage floor. Im too old to get under the car anymore. Anyway, I remembered these folks said come in anytime for a check. So I remembered that and explained to Brianna who said she would check this out herself. She and Dylan and the shift manager gave me 20 minutes ( total 1 Hour ) of real attention as they fixed the problem The bill was zero $ and I left giving a tip for coffee and a big smile on my face. I will be back here for the next service. These folks are making America Great again.Mike P

Sc
Review №10

Always great service ... Thanks again!

JO
Review №11

Good staff, quickly got me out of there, efficient, knowable

Ke
Review №12

Very professional and courteous people,I usually change my own oil,but will be going there from now on,fast service and answered all my questions,,highly recommend them

Ra
Review №13

Love this place! Theyre fast, friendly, and professional. Not having to wait a long time for a oil change means a lot! Thank you Valvoline!

er
Review №14

Excellent staff, and fast work.

Mi
Review №15

Horrible service. I pulled in, employee comes out scans my VIN says we will get you in as quickly as we can 30 minutes goes by the bay finally clears only for another employee to come out and say we are doing shift change it will be 15-20mins. That would have been great information to know from the start instead of wasting all that time. Very unprofessional environment. Will never do business with them.

N/
Review №16

Wonderful staff and customer service

Br
Review №17

Great service and friendly staff.

Na
Review №18

Oil change was faster than expected

Di
Review №19

Very professional and knowledgeable as well courtesy and very informative on to preventing alot of the little that could lead up to big ones....

M
Review №20

That was the best and fastest service Ive ever had for an oil change. Ive never been to one that you didnt get out of the car for. I dont ever want to go anywhere else now.

An
Review №21

They were very nice and fast, and explained everything.

Mi
Review №22

Great experience very friendly staff they explain everything to you

De
Review №23

Thorough but expensive!!! Got full synthetic oil because my car have almost 134,000 miles on the engine. But really, that much???

Ni
Review №24

I went today for for the first time for an oil change and every one was so friendly, the manager included. We will be going back. It was convenient and they checked so many things and theres no pressure to buy anything they just reccomend things. Great place great price great people.

Sh
Review №25

Fast, friendly, efficient.

ke
Review №26

I had an issue with the new wiper blades put on my car. Came in and they not only corrected the problem, he put new wipers on! Wonderful and friendly service all around. Thank you!

Ja
Review №27

All the yelling back and forth made me think I was at a football game, not an automotive service center.

V
Review №28

Consistency in courtesy and service. Needed wipers on my 2014 Ford Edge. Two of the service team members had trouble with installing passenger side blade. They eventually got it installed, without causing damage.

Je
Review №29

Super nice workers! Very fast and efficient! I didnt have to get out of the car and with a 13 week old baby that was pretty awesome!

gl
Review №30

Arrived there at 1:06 pm. Left there at 2:20. Very slow . Got irrated as did other people in line. Not enough help there. At least they gave me a 15 dollar discount for my inconvience.

Ji
Review №31

Quick friendly and professional!!

Jo
Review №32

Very nice employees fast and professional would recommend it to anyone

Be
Review №33

Great prices and friendly staff

Ca
Review №34

Very nice but didnt seem to have it together.

Mo
Review №35

Great and friendly service. Very prompt to take care of the customer. I also love the under car cameras.

Pa
Review №36

Way too expensive! Ive never paid over $100.00 for an oil change. I left and went elsewhere and had it done for half that price!

Da
Review №37

Great experience. Everyone was very professional and happy. In and out in about 10 minutes and we didnt even leave the van. Great bunch of folks working their. We got the synthetic blend of oil. We will be back again when its time to Chang the oil again.

El
Review №38

Quick and efficient. Reed did a great job!

ph
Review №39

ThThe people working there are great!. They are very effecient and know what they are doing. And it was unbelievable fast service

Sa
Review №40

Always great service & quick service. And they. Dont roll there eyes when i panic pulling over the hole

Er
Review №41

Loved every bit of the service!!! You get to wait in your car, it only takes 15 minutes, and they explain everything to you honestly. I told my daughter to go as soon as I left!!

De
Review №42

Im new to the area,I pulled up got behind a car that was already in being serviced they have three bays no one came out to greet me, no one said anything to me other people pulled up in the other lanes and got in ahead of me and Id waited 15 minutes before they even showed up I will not be back there service is terrible.

Sa
Review №43

Doing a oil change after techs at this location and the oil filter and drain plug were both way to tight. Never in my 20 years of working on cars have I dealt with this unless it came from a lube place

Ti
Review №44

Had a great experience with the staff taking care of me. Only had one bad time one employee motioned me to come in then a lady hatefully yelled Stop! I will guide you in another employee came and guided me in. The rest of the staff was a pleasure to work with. My CSR was fantastic and made the experience pleasurable after the initial not so pleasurable experience.

De
Review №45

Great prices, great service, friendly faces, would highly recommend

Ja
Review №46

You cannot beat the service, genuine friendliness and overall satisfaction! These men and women know their stuff!

Pa
Review №47

This place is great if you have a coupon. The price without is very high. The service is fast friendly and professional.

Br
Review №48

I went for an oil change and they ended up talking me into changing my wipers, and my brake lights as well (super expensive btw) and about a week later, I was told that my drivers side brake light was out. I went back, mad that I was ripped off, and found out that the wire to the light wasnt plugged in all the way. I left and found out they left my hood popped and didnt even need to look under it! Would not recommend this place.

mi
Review №49

Best places around earned my business after the first visit I take all my vehicles here

Ou
Review №50

Very professional, very fast, and very informative! Be sure to check out their app too to save money!

B&
Review №51

Very Friendly and Great Service..

Wi
Review №52

I been going to express oil for years, I went to get a oil change and they had changed owners and all new employees. The employees goofed off the whole time and the price was way more expensive. Few days later my car started making a funny noise took it to a mechanic and my oil was low so had to get it oil in it. I believe in everyone makes mistakes so I go back a second time to get a oil change here and they goofed off again I was there for a long time. Get down the road and bird poops on window go to use wiper fluid, no wiper fluid in my car(they never added any). Last time ever doing business here and other customers beware

Tr
Review №53

Such an awesome experience at Valvoline! Ryan, Rebecca and Brooke such and awesome job. Thank you!

Ma
Review №54

They lost a customer today. I purchased a Groupon like always because they are expensive, but the Groupon helps. The Groupon glitched, and I wasn’t able to pull my code up. I had proof of purchase, but they refused to honor it as they have several times in the past. Their option for issue resolution was for me to pay and deal with Groupon or deal with Groupon to get the code before getting the service. I was on a limited schedule and needed to get this done then. So I left and still need an oil change. If this is how they are going to treat a loyal, longtime customer then I will fire them.

Ch
Review №55

If you cant or dont know how to change your oil,or maybe just dont have the time, these bunch of guys will do the job fast and get you back on the road in a few minutes. Great selection of oil and great service 👍👍👍👍👍👌👌👍👍👌👌👌

cu
Review №56

Good service

Lo
Review №57

Best service ever. Great place

Ne
Review №58

Awesome guys Steven, Casie. Phil. Did an awesome job today will definatly be coming back here!!!!!

S
Review №59

For starters I know its first come first serve but I waited and I had two cars pulling after me about 10 minutes after me get served before me and on the Third vehicle the general manager noticed and could probably see I was a little upset and pulled me right and I was on my lunch break and I was about 20 minutes late getting back because of that other than that and the weight and how its processed an ordered everything else is fine but when Im paying $100 for an oil change and its first come first serve I expected to be fair

Pe
Review №60

Very thoughtful and thorugh everyone very nice had a coupon for oil change they checked everything highly recommend you try them A+ rating

Fa
Review №61

Super fast! Super efficient!

Jo
Review №62

Fast friendly service. A little pricey, but worth it.

Ja
Review №63

Good folks at a good price

Ma
Review №64

Very professional and very efficient

Ce
Review №65

Had my oil changed on all 4 vehicles (mine, wife, son, daughter) by Mr. Stroud and Mr. Freeman at Oil Express for years using Mobil 1 oil and Toyota Filters even though Oil Express offered many brands to chose. The new Vavoline store only has Vavoline oil and filters-although ‘you can bring your own’ I was told. I will be finding another spot unfortunately. Good Luck with Vavoline and no choice.

Pa
Review №66

Best place for an oil change in town!

Ch
Review №67

I had my oil changed there for years when mr. Stroud owned it at oil Express in company vehicles I work for a big company but I will not ever take it to this this place again after it changed to Valvoline I sat in line today for 45 minutes while they rotated tires on a car this is crazy all I did was want to cut up and joke around I can rotate tires by myself in 15 minutes and then it took them 30 more to change the oil in my truck I told them the mileage on my truck record my next mileage was 40000 miles away They dont clean your windshield like mr. Stroud boy there asked me how was my day I said well I was in a hurry but I guess not now when it takes an hour and 15 minutes to get your oil changed they also lie on their report and say they reset the oil life meter this was twice that I was there and the last I think thats ridiculous I will not ever be backP.S. the good thing is the company I work for doesnt want us to use them anymore and everyone in our company used to use them not anymore what a blessing in disguise thank you for the terrible work (YOU JUST LOST A LOT OF BUSINESS )

Dy
Review №68

I work here

Je
Review №69

Very kind and knowledgeable! I definitely recommend this establishment!

Me
Review №70

Great staff

Ta
Review №71

Fast, friendly service with very little pressure to buy additional items!

St
Review №72

Great service every time!

As
Review №73

Its way far to expensive.

me
Review №74

Typical of todays liability conscious corporations.

Ro
Review №75

Good service very friendly. A little higher than other services around but worth it.

Da
Review №76

The prices are way to high and a RIP off, dont ever send a girlfriend in there she will get robbed

Kr
Review №77

Quick and very nice ppl

Ke
Review №78

Not a good experience for me. Employees need more training.

Da
Review №79

Had oil changed here they put a quart too much oil van has been ticking ever since

Ro
Review №80

Fast, friendly, good service

Br
Review №81

These guys are fantastic and helpful!

Er
Review №82

Always pushing for an up sale

Jo
Review №83

Awesome customer service.

ha
Review №84

Quick oil change

Vi
Review №85

Fast and friendly service

Ma
Review №86

Friendly, quick service!!

C
Review №87

Super helpful staff!

Da
Review №88

Very fast, thorough, polite, and professional

Gr
Review №89

Amazing service!!!

Li
Review №90

Quality work

as
Review №91

Great people

Bo
Review №92

Very nice

Da
Review №93

Hard sell

Ro
Review №94

Fast

jo
Review №95

Awesome

Ja
Review №96

Friendly staff

Al
Review №97

Very good service

Information
4 Photos
97 Comments
4.2 Rating
  • Address:816 W Church St, Greeneville, TN 37745, United States
  • Site:https://store.vioc.com/tn/greeneville/oil-change-040153.html?utm_source=google&utm_medium=local&utm_campaign=localsearch
  • Phone:+1 423-787-1642
Categories
  • Oil change service
Working hours
  • Monday:8am–6:30pm
  • Tuesday:8am–6:30pm
  • Wednesday:8am–6:30pm
  • Thursday:8am–6:30pm
  • Friday:8am–6:30pm
  • Saturday:8am–5pm
  • Sunday:Closed
Accessibility
  • Wheelchair-accessible entrance:Yes
Offerings
  • Oil change:Yes
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