user
Built Strong Exteriors LLC
5990 W 10th St, Greeley, CO 80634, United States
Appearance
Built Strong Exteriors LLC

Comments
Ra
Review №1

We were extremely pleased with the service that Zach Torres provided us with. Punctual and friendly and his follow up was quite helpful and professional. We never felt pressured as he presented us with options throughout the process. We highly recommend Zach and Restoration Builders.

Ka
Review №2

Although Ive yet to purchase, Zach and Josh have stepped up. Getting measurements presented a few challenges but they kept trying until they got them. My 6 month old pup is a paper thief and somehow managed to take two $5 bills outside. Zach found them while measuring and returned them to me. I appreciate such integrity. Still in the selection phase but appreciate the dedication of this team

mi
Review №3

These guys are awesome! We never felt like a customer to them. We always felt like part of their family. They gave us options without pressure or judgment. They talked to us about all they would be doing ahead of time. We lead a very chaotic life. We are a Foster to Adopt for at rusk youths family.They rolled with the chaos and not once shied away from us. They helped us deal with insurance and mortgage company. We would definitely refer them to anyone in need of any repairs to their roof. This is a company you want to make your homemade lemonade and cookies for. We thank you for all you have done for us.Lani and RobertLani and Robert

Co
Review №4

I have been paying 2x extra for home insurance because my roof needs to be replaced. Aaron Hunter responded to my online request for a roof inspection quickly. He was kind to my family and pets, and really listened to my concerns. I feel very reassured that this project will go well, based on his direct answers and knowledge of materials / collaboration with my insurance company. I am also amazed at the 1-day completion estimate! That means my neighbors lives wont be disrupted too much, which is important to me. Restoration Builders has impressed me with their professionalism and thoughtfulness. Thanks Aaron- Im looking forward to the project now, instead of dreading it!

NO
Review №5

Restoration Builders replaced our roof that was damaged by hail. The process was seamless, start to finish. They have very high standards in their workmanship and are professional with all interactions. Luke Howard went above and beyond to make sure our needs were met. We will definitely use them again in the future and highly recommend.

Ch
Review №6

Joshua Bird was my rep. I was reluctant in trying this again. The first company tried and was unsuccessful. But Joshua had stated that there is damage to my roof from a hail storm and that he was very confident in getting it approved. He showed me pictures of the damage from my roof and that the insurance needed to do what is written in my policy. He seemed very knowledgeable in this aspect. So I gave him a shot. He showed up on time for the adjustment and got the insurance to pay for a new roof.I truly believe with his expertise, is what got the insurance to pay for my roof. So if you need a new roof because of a storm going through. Joshua Bird is your man. I highly recommend him to get the job done. The build was done in one day and the crew did an amazing job cleaning up. I told Joshua, I didnt want my dog stepping on nails. Because of the cleanup no special trips for my dog. Amazing company from the beginning to the end.

Ju
Review №7

Luke Howard was our Restoration Consultant. I was very impressed with his professionalism and how he carried himself after I had 5 other people come to my home to talk about roof repair. Luke was helpful and explained the whole process. What sold my husband and I on going with Restoration Builders of Colorado was when Luke crawled up on our roof to clean our gutters. Thank you for your great customer service.

Ge
Review №8

Chadwick and team were professional and responsive. They did a fantastic job on repairing flashing around the chimney at a reasonable cost. I would definitely recommend their services for your roofing needs. I will absolutely use them again!

Re
Review №9

Joshua Bird was my rep. He was on time through out the experience and did a great job explaining the process as well as the work order. Crew was fast efficient and did a great clean up job. Cory the production manager also stopped by to check on the cdew and make sure the job went well. I would highly recommend RBI to any one out there that needs a roof or an inspection. They seem to no how to get the insurance on my side. Thanks to all of them that worked in the project.

Ma
Review №10

Even with a no soliciting sign on our door they will still come knock on the door and ring the doorbell then walk away so quickly you cant talk to them. This happened on Aug 31 2021.I dont know anything about the quality of their work but if they cant appreciate peoples privacy then how am I supposed to trust their work ethics. We have the guy on camera with this companys logo on his hat and shirt.

Ch
Review №11

Joshua Bird made the process simple and easy. Great company you can trust. I would recommend Joshua to any of my friends or family.

Ca
Review №12

I worked with Aaron in getting my roof replaced. He was friendly, respectful, was there for the appraisal, and did a wonderful job in explaining the entire process. I highly recommend Aaron from Restoration Builders. RoseT.

Wh
Review №13

Kyle and Joshua are very professional. They are very thorough, informative and courteous. They took their time to ensure everything was taken care of during our consultation.

Sa
Review №14

Josh is amazing to work with helping to process the claim submitted. Very helpful and made the navigation of the claims process seamless

Da
Review №15

Great company to work with. They were professional, punctual, reasonably priced, and made the claims process with my insurance company incredibly easy. Was referred to them, and would without a doubt refer anyone I know to them as well.

Vi
Review №16

Had a great experience with Aaron Hunter. He made it so I did nothing. Exactly what I wanted. Thanks man 😁😁

St
Review №17

My experience with Sorenson Roofing was exemplary from beginning to end.The color match was as close to perfect as anyone could hope for.The installation crew were fast, efficient, and courteous.I look forward to working with these people again in the near future.

Ci
Review №18

THEY ARE BAD ABOUT RETURNING CALLS BACK. CALL ABOUT IF THEY CAN MATCH OUR SIDING. FIRTS CALL I MADE 3 WEEKS AFTER THEY TOOK A PIECE. IT GOT LOST IN THE MAIL. SAID THE WOULD CALL ME BACK IN 20 MINUTES. NEVER DID I HAD TO CALL THEM BACK SAID IT WILL BE ABOUT 2 WEEKS BEFORE I FIND ABOUT THE SIDING. WHEN MY INC. COMPANY CALL ME TO SEE WHAT WAS GOING ON. THEY TOLD ME THE PLACE RESTORATION BUILDERS OF COLORADO SENT MY SIDING TO HAS A 48 HOUR TURN AROUND. IM NOT THE ONLY ONE AROUND ME THAT HAS SAID THEY DONT KEEP IN TOUCH WITH YOU. WHEN YOU CALL YOU GET THE RUN AROUND. DO NOT USE THEM .

Ki
Review №19

Zach Torres and Keana Dunn are working with us through this process. Everything so far has been GREAT!!! New Roof Soon YAY!!! Thank you Zach and Keana

Ma
Review №20

Josh Bird was excellent in inspecting & taking care of our hail damage.

Do
Review №21

Good service so far, will update once roof is complete on how it went.

Fr
Review №22

Very good experience quality workers Excellent clean up

Ch
Review №23

My wife and I went with Sorensen Roofing even after talking to several other roofers most of which offered lower prices and cheap shingles.Our reason for choosing Sorensen was our Sales Consultant Jack Spencer. He was very low pressure, informative and was a straight shooter from the very beginning. Throughout the entire process he always checked in and made sure we knew everything that was going on and when our roof was being installed he made sure special attention was used in keeping our house scratch free and my wifes prized roses from being trampled.We will for sure use Jack and his team again for future projects. Thanks for a job well done.

Ro
Review №24

Great work. Fair price. Friendly people.

Ka
Review №25

Great company! Fair, quick, efficient, friendly, and exceeded our expectations. Highly recommend! They made the overwhelming task of getting a new roof seem not-so-bad.

Me
Review №26

I work closely w Kylie and she is absolutely amazing. She helped talk me through the plan and stands by my side if I need anything. Professional and very responsible with a great quality outlook! She is SO super helpful!! ❤️Although the entire Sorensen team is off the charts!! They are helpful and kind and get it done right! I highly recommend if you need anything roof wise or exterior, give them a call!

Ju
Review №27

Kylie is such a great person to work with! She knows what shes doing and even better, she loves what shes doing! What a difference it makes to work with someone who truly wants to understand every aspect but their business because they enjoy what theyre doing. I would highly recommend working with her.

Ye
Review №28

Why are the email addresses on your business cards not valid or do not exist?

Ma
Review №29

Chose Sorensen for personal reasons, but had also heard great things about them. They did a fantastic job with my roof replacement after it was damaged by wind and hail. Misty was on top of dealing with the insurance claim and John made sure the actual work itself was done smoothly. They were done in two days and did a fantastic job. It was the first time Id dealt with a homeowners claim and it was easier than I ever expected.

Er
Review №30

Everyone was very kind, helpful, and professional. Challenges that arose were handled professionally and with the customer in mind. The overall service was great and our new roof looks amazing. The best part of our entire experience was our consultant, Kylie Boucha. She was personable, kind, got the job done, and was a pleasure to work with and get to know!

Be
Review №31

These guys have done a great job for me and I would highly recommend them. They communicated very well, let me know what was going on, timeline, weather delays, etc. When a big wind storm came up a month after my roof was done, they came out to make sure all was still good. I had 5 buildings for them to do on my farm and they got in and out in 2 days with excellent work. They worked with my insurance to get all of the repairs I needed. Honest and dependable-

Me
Review №32

My husband and I intended to buy a house that didnt pass inspection. The roof needed to be replaced and we needed quotes immediately though it was in the middle of a winter storm with a snow packed roof. Though we were turned away or blown off by other so called reputable roofing companies, Kylie with Sorensens Roofing jumped at the opportunity to help us to get quotes to replace the roof so we could close on the house. In every way, Kylie showed us that Sorensens Roofing doesnt just offer a quality product, they are a quality company with Superior customer service. I was so extremely impressed with our whole experience with Kylie and Sorensens Roofing, I will use them in the future and highly reccomend them for all your roofing needs.

Ra
Review №33

Sorensen Roofing is amazing! They worked with our schedule and got the whole roof done by mid-afternoon! I am so impressed with the clean up. We have small children and they went above and beyond to create a safe work environment and they were done so quickly we could move on with our day with out any inconvenience. We had an excellent experience and highly recommend Sorensen Roofing!

Ju
Review №34

Sorensen has done a number of roofs for us. The big way they are different is they have solid systems and processes in place to make everything easier. This goes from scheduling to billing and working with insurance...it reduced my involvement and workload dramatically. Also, youll get a rep to work with. Nikki was an awesome communicator and took real ownership of everything--she really made the whole thing smooth. Im happy to recommend Sorensen.

Ka
Review №35

This is the company you want! Jeff, our consultant, was knowledgeable, thorough, and quickly responsive to our questions/concerns. The roofing crew was quick, efficient, skilled, and respectful of our property and neighborhood. Likewise, the gutter crew handled the job beautifully, asking appropriate questions, and agreeing to detach and save our rain barrel attachment.The new roof and gutters enhance our home, and will serve us well for years to come. We couldn’t be happier with our experience with Sorensen Roofing & Exteriors, and we won’t hesitate to recommend this company to our family and friends.

ni
Review №36

2018 was a crazy year for hail in northern Colorado. This company did an amazing job even with the high demand. Extra people were brought in to make sure we were taken care of in a timely manner. The office staff was very honest about major delays within the entire industry which made it easier to be patient. the crews worked diligently to complete the project left the area clean. I would highly recommend working with this company. ALWAYS CHOOSE LOCAL!!

Du
Review №37

Jack took great care of us. He walked us through everything, and personally came back to make sure that everything was done to our expectations. Work was completed quickly and with great attention to detail. Definitely will recommend to everyone.

Je
Review №38

Jack Spencer with Sorensen Roofing did an excellent job providing my friends home with a quality roofing system. I strongly referred him and he was knowledgeable about working with their insurance company and making the process an easy going experience for them. I definitely recommend him to anyone needing a new roof and appreciate him taking care of my referral! Thanks Jack!

Ch
Review №39

Sorensen Roofing is a fantastic place to work. I love the culture and my coworkers. Come check us out and see what a difference we can make! Peace.

Gr
Review №40

Sorensen Roofing did a great job on the roof. The crew completed the job in a timely manner and cleaned up the yard after very well when done. Jeff Bailey did a great follow up checking and addressing a couple of minor issues. He verified all vents and exposed nails were caulked. Great experience!

Ja
Review №41

Worked with Jack from Sorenson Roofing on two properties - both turned out great! He assisted us in selecting the best materials for each unique job, work was completed quickly and correct the first time. Jack worked hard to make sure we were satisfied. Overall great experience.

Wa
Review №42

The roof was replaced in a timely and safe manner and we are very happy with the quality of the product and the installation services.

Bo
Review №43

The team left our siding not complete or fixed. The team also only called or spoke to me in person when onboarding... once they had me as a client all they did was email me and ask for invoices without ever following up to make sure things were done well. Still need my siding fixed. Could someone please reach out

Sc
Review №44

Very happy with the Sorensen team. They handled our roofing and gutter replacement and exceeded expectations. Scheduling, quality and communication were excellent. Thanks a bunch!

Jo
Review №45

We had the worse customer service ever. No return phone calls from Sarge on down. The girls at the front desk were rude. They give you a date for installation by email and no phone call why the delay.When the roof was completed the workers left without saying a word and left their trailer. We had to call to have someone come get it because it was parked in the middle of my driveway. Left over supplies, someone came and got the shingles but the rest we had to take back to them on our own. But when the work was complete they expected payment within 10 days of receipt. The work was OK but the dealings with the office was sorry. Also, charged hidden fees of building permit. Read your fine print for extra costs on your final bill.

Su
Review №46

Excellent and timely communication and quality work. Sorensen is a fantastic company to do business with and I highly recommend them for roof replacement/repair.

He
Review №47

We had an amazing experience with Sorensen Roofing. We had Luke helping us with getting everything set up the insurance he was more than helpful with all of our needs! When it came down to getting the roof done the crew was efficent and quick! Would very much reccomend!! And not to mention the roof is Beautiful!

Jo
Review №48

Best roofing company in this area. Sorensen Roffing did three roofs for us and they came out better than before. Easy to work with. Would highly recommend. You guys ROCK.

An
Review №49

Courtney was awesome in communicating with me through a difficult insurance process. She was great. Id recommend this company.

Cl
Review №50

Great company to work with, helped with the whole insurance process. Answered all questions I had about the different shingle options. Would and have recommended this company to others that are looking for a company to replace their roofs.

Hi
Review №51

I have met hundreds of business owners in the roofing industry over the last 20 years. Sorensen Roofing is one of the best. They care and I’m confident they will deliver outstanding service and a roof that is second to none. You won’t be disappointed.

Er
Review №52

Sorensen stands behind their work 100% and are extremely knowledgeable, professional and friendly. If you are in need of a new roof, repairs or anything in between, I would highly recommend them.

Je
Review №53

Highly recommend! Kylie Boucha is a great consultant too.

Jo
Review №54

Justin walshDid a great job on our roof and gutters very friendly crew did a great job cleaning up theAll the nails and trash making look like they werent even therr and had no issues with the roof or the gutters look food when they were done thank you and i would use them again

Ja
Review №55

Sorensen Roofing was professional, timely, polite and thorough. I would highly recommend this company. Thank you again Sorensen Roofing for a wonderful job.

Jo
Review №56

Sorensen Roofing is an excellent local company. We had hail damage from last year and we needed to sell our house. Sorensen accommodated our tight schedule and got the roof and gutters replaced before we closed.

Gw
Review №57

Kylie Boucha went above and beyond to make sure we got the information we needed. She is very knowledgeable and service oriented.

Ro
Review №58

I was in the closing process on my home last year when that horrific hail storm hit. I was stuck and didnt know what to do to get my roof repaired so I could sell my home. I called several companies, but seemed like NO was the easy answer based on my timeline. My realtor recommended that I contact Sorensen and without even hesitating they scheduled me for a roof replacement. The workers were friendly, efficient, and ensured that they cleaned up the job site everyday before leaving. The management team in the front office kept in touch throughout the process to answer my questions and make sure my needs were met. Sorensen completed my roof before my closing date and it looked great! Thanks Sorensen for being attentive and accommodating to the sometimes crazy requirements of your customers!!!

M
Review №59

This has been the best repair Ive ever had done. Misty worked with my wife in every aspect of the repair and all the paper work needed to get all of this done including working with the insurance company and the mortgage holder. Joe did a fantastic job getting the estimate done and checking out all the other damage this hail storm did. The crew came out and handled taking the entire roof down to the wood and had everything replaced, including clean up, all done in one day even though there was a problem with the materials that were supposed to be there the day before but showed up that day . The roof looks fantastic and I will recommend no one else except Sorensens and I will definitely be contacting them about all my other work I need done on the house and property.

Da
Review №60

I hired Sorensen to replace the roof on my house after the hail storm in June 2018. They over promised, under delivered and over charged me compared to my neighbors who had similar roof work done. They have no integrity. They never completed the siding, window frame and fascia work they agreed to do. I am having to hire another contractor to complete the project after 7 months of complaining. I do not recommend this company and will never do business with them ever again. I have also flagged them to my insurance company and BBB.

Do
Review №61

Three years ago we had hail damage. Brian Sorensen came in, worked with our insurance adjuster and made sure we received the insurance money needed to get the roof replaced. They were quick and efficient in fixing our roof.I did notice the other day during a rainstorm we had a drywall wet spot. I contacted Sorensen Roofing to check this issue. Brian showed up at my door that very day (Sat) and on Monday a worker came and made a repair. Need a particular storm to test the repair, but five stars for their response time.

Ti
Review №62

We had our roof replaced by Sorenson last Fall after receiving hail damage in July 2016. We have nothing but good things to say about this company and the entire process for us was seamless. They worked with our insurance company, were always here when they said they would be and finished the job in a timely manner! They even went over and above and coordinated scheduling with our solar panel company when they were nearly impossible to get hold of! All around excellent communication and customer service.. We would use them again in a heartbeat.

Lo
Review №63

Very professional and roofing repair service was excellent. I have no problem in using the companys services again as well as referring company to others.

Sa
Review №64

Jeff did an incredible job, communication was spot on. Did everything he said he would do. Went above and beyond my expectations!

Da
Review №65

David Congdon came out to do a roof inspection from the recent hail storm and found enough damage to get my roof replaced by the insurance company. He was always on time and easy to work with and highly recommend anyone needing their roof looked at giving them a call, and ask for David.

Sh
Review №66

They did a wonderful job. Thank u

Ju
Review №67

I received a card thanking me for allowing them to earn my trust and business. However after working with them to have my roof replaced after hail damage I do not feel that they achieved either of these. We picked this company based on reviews here as well as other websites, in addition to personal recommendations, and it being a big name in our town. However our experience was much less then expected. Our first call to them we had to leave a message which was never returned. Instead of taking this as the first sign we chose to give the benefit of the doubt and called again a week later. We spoke with someone who advised that we would get a call from the contractor/tech (can’t remember the actual title given) to schedule an appointment for an estimate. Another week goes by with no call. We again called the office to advise we never heard from anyone and eventually got a call from Aaron. Aaron makes the appointment to meet with us and reassures us that all of our needs will be handled, including not replacing our satellite dish after the job, and our work being schedule for the last week of July (about 4 weeks after our meeting). He advises us we will hear from someone that week or a few days before to give an actual date. That week comes and goes and we do not hear from anyone. So we call again. At this point they now have a very large deposit from me. We are then advised that Aaron is no longer with the company and our work order/date request was misplaced. We are then advised that we will hear from someone by the end of the business day. When nothing is heard we call again and are questioned if we received the email, our work is scheduled for tomorrow! After reading the requirements before work starts we have to call back and advise the work will need to be rescheduled for the following week so we can take down pictures, make arrangements for pets, etc. In the meantime during that wait between the estimate and work day we are notified by our insurance company that the quote submitted is triple what the insurance quote is and includes things such as reconfigurations of satellite dish which we specially requested to not have replaced, painting our house which was already contracted elsewhere, and gutter replacement which we did not agree on. Work day comes and is completed without much incident. Our insurance was eventually able to come to agreement, but advised us they had to make multiple attempts and even put things in writing that they normally don’t do, due to the lack of communication with Sorensen. About 10 weeks after the job we have yet to receive a final bill or get the final check from insurance, so we call. We are put in touch with their customer service liaison who sends us a text update rather then calling, advising they are still working with insurance but good news our roof passed inspection! When I request a copy of the certificate I am then informed it looks like they inspected my neighbors house in error, and will still need to get my inspection done. At this time I also advise of a couple shingles that do not looked nailed down and appear to be coming up from the street view. It takes 2 attempts for them to correct this error. Another 3-4 weeks later I get another text saying the work has been finalized and to expect my check. At which time I am emailed my final bill. Within the week of my insurance check coming I am already receiving calls from Sorensen reminding me my bill is due. Interesting how quick the follow up is when it comes to getting paid?All in all, they definitely did not earn my trust nor my future business. I’m am very happy to be done with what seemed like an exhausting process.

Mi
Review №68

Sorensen Roofing was very professional and did a great job installing a new roof on my home.

Kr
Review №69

Luke Durnbaughs company is great! They replaced or townhome roof at 2121 35th Avenue here in Greeley Colorado. They were quick tidy and it looks excellent. Very friendly I would recommend them to anybody

Ch
Review №70

After the initial meeting and measurements of our roof I was told by the owner we would have an estimate emailed in 3 days, we waited 6 then called and left a message with the owner. 2 days later we received a call from the owner saying we would have an estimate the next morning. That was 7 days ago and still no estimate. I would not recommend wasting your time with a liar.

El
Review №71

I would give them no stars if I could. They installed the incorrect size skylight and didnt think that there was a problem. I had to call and informed them it was not right. They just want to hide the edges so I would not see it miss alignement with the drywall. There is enuogh space to put my fingers up and over my drywall. They told me that this is the only size skylight from the manufacturer which was the same manufacturer as my previous one. I had a skylight professional come look and tell me it was indeed the incorrect skylight size they installed and told me the correct one. I had to tell them. There is also scuffing marks all over my roof when I had someone come inspect my roof. That is not what a brand new roof is supposed to look like. I invesested in my roof to had a poor job doneon it. Now I have to wait for them to replace my skylight and hope they dont dent it up like the last one was. I dont feel like they cared if the job is done correctly as all my complaints to them seem to be just brush off.

Te
Review №72

Sorensen Roofing & Exteriors, G.C.Buyer Beware! We had Sorensen replace our roof in early 2018 and they were less than honest, professional, responsible or caring. From the owner Brian Sorensen on down, the experience was horrific. If HomeAdvisor hadn’t gotten involved we would probably not have resolved this but we wanted to get on with our lives. This experience took a lot out of us to say the least. --The roof replacement was not because of hail damage. We were replacing a concrete tile roof that was leaking and we paid for the replacement roof ourselves with no help from our insurance. - 1. Sorensen salesperson Curtis, told us we were getting a roof that was almost as good as their top of the line shingle - Winsor by Malarky - we didnt. We got the Legacy not the Legacy XL. 2. My husband and I decided to take a flashlight and look up in our attic. Shocked and speechless, we found that they had cut a hole in a rafter while making a hole for the turtle vent on the lower roof north side. 3. The roofing installers also cut a section of our lower roof ridge thinking that they were putting in a section of ridge vent – it was the 2nd story not the first story (it is now a patched metal ridge of roof line – They tried to hide it by putting just a layer of shingles over it without anything underneath). 4. We also saw that the newly installed (two) turtle vents at the first level roof, one at each end of the house, slid down so that the actual venting was about an inch or - and not code acceptable. – 5. Same decking material (plywood) was to be used (per our conversation with Curtis) to cover the old, original turtle vent holes on our 2nd story roof but they used cheap metal squares that barely covered the holes. 6. The metal flashing and drip edge they installed was not the color that we had chosen. Due to installing the wrong color, they replaced the rake drip edge at the sides of the house but left the front and back upper and lower stories the wrong color. 7. Our yard was not cleaned properly – We were still finding nails and debris weeks later in and around the lawn and back patio. 8. The supervisor/quality control person, Dave F., never showed up until they were “almost done” with our job. 9. We were charged a $590.80 “High Roof” fee – 2 stories or greater - that the other roofing companies we received bids from didn’t charge. We had already decided to use Sorensen thinking we were getting a good product and told the other bidders we were going with someone else so we just said ok to the High Roof fee. 10. They were also haggling over a $200 section of 2nd story gutter that was in the contract. 11. The quality of work was generally substandard even on the roof itself. There were a couple nail heads sticking out of the shingles, which would have caused leaking down the road. – The City of Centennial inspector noticed one. Later, we had Dave with Sorensen do another inspection (inspectors don’t care about workmanship – just code violation) and they found another nail. – All the problems were worked on but I would say patched – not repaired because there was nothing wrong with the roof structure prior to them roofing it. Now, we have a house with a brand new roof that is just patched and not the quality of roof or workmanship we thought we were paying for. --Sorensen credited us back $1,000 – thanks to HomeAdvisor and their Problem Resolution Team. We feel that the $590 High Roof cost and the $200 for the upper story gutter listed on their contract, (total $790) was reimbursement. Minus the $1,000, we paid $10,816.00 for a 1972 built, simple 2 story roof – with no valleys. A roof we didn’t think we were getting and a patch-roof job we are stuck with. One last thing – Contractor Information on the City of Centennial PERMIT lists the General Contractor as: Mile High Restoration, Inc. – Beware of Sorensen Roofing & Exteriors, G.C. and if you do hire them, be prepared to go into attics and watch them like a hawk.

St
Review №73

As most people in late June we had some serious hail damage. We researched companies and decided to go with a Sorenson. BIG MISTAKE! Our process started in July and now in December we still have not had our siding or painting done. After broken promises, missed deadlines, fighting for someone to call us back, getting our attorney and the BBB involved we have pulled our business from them. Our roof was on time. Material was delivered, workers showed up, they got the job done. What they didn’t do was the roof in our shed. After arguing with them, they finally got our shed done.... 3 months after our roof was done. After two months we received an email from CJ that Lombard would be doing our painting and siding... ok great... NOT... the guy never showed but sent an invoice to Sorenson. We tried on a daily basis to get in touch with CJ. No one in the office would help us. Finally CJ one month after the no show... called us and was very apologetic. He came the next day and took pictures of the house. He said they had a bad contractor he was going to get this all taken care of. Ok great.... then for another month ( we are in November now) no word from CJ. I call the office and needless to say CJ sent us an estimate for the paint the end of November.. So here we go again.... same story different month. In October I had filed a complaint with the BBB and today I contacted my attorney and sent an email to Sorenson requesting a final invoice. The owner calls me and on the advice of my attorney I requested a final invoice. We are done with them. Funny thing though I got a response from the BBB this afternoon that they never responded and have had their accreditation taken away. With that being said. Just because a company has A+ rating on the BBB does not mean they are an A+ company. Trust me when I say they are not worth it. There are other companies out there who do a better job and know how to treat customers. Update... on 1/4 CJ showed up and tried to make everything right. I do appreciate this. He stated he was done with Sorenson and wanted to apologize for everything. For a man almost in tears coming to my door to say he was sorry meant a lot to me.

Sc
Review №74

Had a consult with Andy, only to learn he quit and Jeff took over. Scheduling issues right from the start. Material delivery happen in a snow storm and several times were destroyed or completely wrong. Install day was supposed to start at 0630 according to the office. 0800 no one had shown up yet. Call Jeff and he has no idea. Crew finally shows up only to take a lunch break before predicted rain. Huge storm forces them off roof. Huge mess for me to clean up. Only to find that in their haste to get off the job they installed the furnace vent cap wrong. Gutter company came out and didnt replace gutters as part of the contract. 3 weeks later still nothing fixed. Took days off work when Jeff said someone would be here, no one shows. I would not suggest this company. They are having way too many issues that have gone uncorrected for someone trying to earn your business.

Ma
Review №75

Didnt comply with damage to gutters on roof, punched hole in siding and was told this would be taken care of promply, 1 month later still not fixed. Left several messages with no response as of today.Clean up of nails and flasing was not completed.Will not recommed this company.

Ja
Review №76

Superlative work ethic, efficiency, quality and customer service. I highly recommend Sorensen Roofing to everyone on a personal and professional level.Sorensen mobilized to our house, performed a complete tear-off and re-roof with SBS shingles and installed two skylights. They ensured the yard and driveways were nail/debris free via excellent housekeeping practices. The roofers are all very professional and safety minded.

Ji
Review №77

Called Sorensens for a quote on the roof and Brian Sorensen was here the following day. He actually took pictures of the rooftop to show my housemate, who owns the home, where she had damage. He said he would come and put a tarp over the damaged area the following day, today, and gave very helpful information regarding her homeowners insurance.This morning I was woke up at 8 AM sharp as Mr Sorensen was putting his ladder on the side of the house. I dont write reviews until after I receive service, however I felt very compelled to tell this experience because I feel this goes way above and beyond any customer service. Mr Sorensen doesnt even know if he has a customer yet, he hasnt even submitted a quote. I look forward to updating this review in the near future.

Ed
Review №78

This company was replacing roof (07/25/2017) on our house after hail damage (May, 2017). We will never recommend this company for any body, because on new roof we found a lot soft spots and while they were installing new roof, they made additional damages ( wooden side trim popped off all around the house, corners of trim were broken off as well ). Workers, who worked on the roof did a lot of selfies on the roof without ours permissions. Very bad customer service, after we complained about the dissatisfaction of their work they stopped answering ours phone calls and didnt respond to any of ours voice mails. They have also billed us for an unfinished job and are trying to make us pay for it before repairing the damages that were made.

BI
Review №79

FANTASTIC COMPANY, GREAT AND HONEST PEOPLE!

Ku
Review №80

Very good to work with

Information
10 Photos
80 Comments
4.2 Rating
  • Address:5990 W 10th St, Greeley, CO 80634, United States
  • Site:https://builtstrongexteriors.com/?utm_source=google&utm_medium=gmb&utm_campaign=greeley
  • Phone:+1 970-400-7663
Categories
  • Window installation service
  • Painter
  • Siding contractor
  • Solar energy contractor
  • Roofing contractor
Working hours
  • Monday:Closed
  • Tuesday:Closed
  • Wednesday:7AM–8PM
  • Thursday:7AM–8PM
  • Friday:7AM–8PM
  • Saturday:7AM–8PM
  • Sunday:7AM–8PM
Similar organizations