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Gold Country Termite Control
144 Hughes Rd unit a, Grass Valley, CA 95945, United States
Comments
C.
Review №1

First time posting a negative review. But felt I needed to let people know. Wish I would have checked them out here first, lots of concern in these reviews.Anyways, Richard was the inspector and all went well until he was leaving. After he treated the known areas, I pointed out an area my wife noticed that had termite tunnels. He quickly clean them up and sprayed the small area. The entire extra effort took all of 15 minutes, if that. No mention of cost to do it until I received a bill for $250 which I refused to pay siting the fact that he did not mention an extra cost to do this area that HE missed.On top of that unprofessional behavior, 9 months later, the termites are back and although the work is warrantied for a year, they refuse to honor the warranty.So 1) their work did not eliminate the termites and 2) they do not believe they need to inform their clients of extra charges before the extra work is done. Geez, even my car mechanic does that!

Ma
Review №2

I dont get these bad reviews at all. I have used Gold Country for years (18) to be exact and on several properties and LOVE them. Richard is very good at what he does and has saved my butt more than once. Most realtors and loan agents refer them too BTW.

fx
Review №3

RIP off all the way. The only people to fear in selling your home is the termite inspection industry . You could be 2 weeks from closing and they write a report that supersedes everything and their word is god. Green moss on your deck is the end of the world. They are contractors and they are known for $10k repair bills. Wanted $1000 to replace one sheet of siding. There is no as is when it comes to the outside of the house.

Sh
Review №4

I am giving 1 star because I had to provide the rating to be able to submit my review.First of all, they said that they guarantee your report withing 1 day. It took 4 days.In their report they said that there was approximately 148 lineal feet of deck that needed to be replaced. However, when I asked them which boards, they would not tell me. They would not mark them. I spoke with the owner and she told me that if I hired someone else to do the work, they should know which boards need to be replaced. She was very condescending and rude.They wanted me to sign a contract for approximately $5700.00 in repairs. However, they did not want to show me what needed to be repaired. For some reason, that just doesnt appear forthright.It may benefit you to review their license history at the Structural Pest Control Board (pestboard.ca.gov).

Pa
Review №5

This company is horrible. They’re threatening a lien on our house and legal action because our realtor canceled an estimate/inspection 4 hours prior to them coming. This is all because they want a $100 cancellation fee from our realtor. Very shady company!

Ca
Review №6

My experience with Gold Country Termite was very frustrating. They would not give me a timeline that was firm and kept cancelling dates for reasons that included a vacation of which we were unaware. The job took so long that it put us with exposed wood in the beginning of the rain and snow season. The job is still not complete.I would never use this company again.

Ke
Review №7

This company is garbage.

Information
7 Comments
1.6 Rating
  • Address:144 Hughes Rd unit a, Grass Valley, CA 95945, United States
  • Site:https://goldcountrytermite.com/
  • Phone:+1 530-582-5767
Categories
  • Pest control service
Working hours
  • Monday:9am–4pm
  • Tuesday:9am–4pm
  • Wednesday:9am–4pm
  • Thursday:Closed
  • Friday:Closed
  • Saturday:9am–4pm
  • Sunday:9am–4pm
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