Ive never once gone to any of your locations because you sadly dont have any stores from where Im traveling from, but while on a camping trip in southern Oregon our car wasnt running right at all but one of your employees (Adrian, Alex,???, I forgot the name unfortunately) helped us figure out the issue which was on of our plugs or clips wasnt attached properly and we would have never figured it out ourselves. He got it got it reattached to the best of his ability and the limited tools he had which was more than either of could have asked for. Based on this experience Id love to go to you guys but we dont have any in Georgia!
I love premier oil change! Im so excited about their new location in central point because itll have a car wash!
These guys are super awesome! I told them I was in a rush. They went super fast & were super efficient.Plus they were super friendly! A super review for a super crew! Haha 😄
Seemed very knowledgeable, forgot his name but the dude with blonde hair was on point 👍
Very fast and friendly. Got everything I needed done and wasnt pressured into anything extra! Would recommend to anyone looking for a great place!
They are very pleasant curtious and very professional they know how to take care of what you need and what has to be done.
Theyre fast, friendly and competent at their job, they do offer their other products but not in an overbearing way.
In and out in 10-15mins. I loved hearing the communication between the workers, respectful and enthusiastic!Not cheap but you get what you pay for.Offered free water, complimentary services and very friendly!
Always Friendly, service is fast. Havent had any issues afterwards.
The guys were amazing they checked everything out . even gave me a free water or soda they are the sweetest 🤠
Just finished a grueling road trip (1800 miles) a bend was definitely in need of an oil change. They told me more about my car than I have known the whole time Ive owned it and our car runs better than before the trip!!
Dank place! DANK employees! Great dankin experience! I HIGHLY RECOMMEND GOING HERE!
Amazing people! I had an issue with my engine I thought may have been oil related. They topped me off for free, ran diagnostics on my engine and even gave my battery a complimentary scrub! Would highly recommend
Great customer service. They not only check all your fluids they show you what they look like as well as check all of your air filters that your vehicle has. They let you know what you need or will need and how long you have until they have to be done. The price you pay to have your vehicle serviced there is well worth every penny..
Great prices, and super helpful staff. I’m from out of town and my GPS was not working. After being lost and going in circles for 30 minutes, I finally called to see if they could help. Tim was super helpfully and stayed on the phone with me directing me. On arrival, Noah was very informative and helpful. Definitely recommend !
Good customer service, clean shop, decent prices
Great customer service!
Great service! No pressure! They check all youre levels, filters and are tentative, professional and have great team work skills. I was there for 20 minutes max. They greeted me immediately and worked as a team so efficiently! Im a delivery driver so time is everything to me. Highly recommend!
They did a quick and professional job, and with no pressure from them
I love the service here and how friendly everyone is. I always feel like my car is well taken care of when I bring it here.
I was blown away!Great service for a price much lower than everyone else. We had them flush our radiator, transmission and differential then replace everything with new fluids and we were in and out in like 15 minutes or less.The crew was very friendly and professional.
Had a great experience. No pressure for ad ons, and everyone was nice.
Update. March 23, Noah has step up to be a great front man leader whatver the position is called. Directing traffic smoothly and greeting people as they came in. Was bummed about the cars ahead but was informed for what each person was waiting on and the line cruised along. Noah is great team member, and glad to see hom still here over 6 plus with the location. Always a please here. Came on for a leaking oil filter and was told that it was covered by warranty. Again i only go to this location and have been for years. And i own 8 plus vehicles and do work on ny own rigsTim is out standing. I have 4 rigs on file here. Came on Saturday Halloween and it was busy but i was kept informed and serviced in top shape professionalism. I would like to note i drive by multiple businesses offering the same services as p.o.c but choice their business over others because of the way im treated and the knowledgeable staff and free drinks while you wait!!! Dudes here are the best.
Excellent service....Quick
Great service, cool guys, 100% recommend
Great place to get an oil change and a transmission fluid change as well when needed. They pump up your tires when they need some air. They will fill your windshield wiper fluid. They even offer a beverage of your choice while you wait. Totally cool people who work there. If I could give it a 10 🌟 star, I would!!
Great service. good prices and very, very fast. I have been using them for some time and highly recommend them. Plus stop by anytime for a top off and tire pressure checks for free.
This service guys were great and nice but it was very expensive I have never paid so much for an oil change definitely call around before going here
Great service, friendly customer service.Definitely recommend this place to everyone.
This place was excellent! Absolutely incredible service. Trustworthy in the products that they sell. Engine is protected by there fail safe system. Positive employees and atmosphere. All employees are amazing! Quick efficient service. Never experience anything like this place before and I have worked in dealerships and private shops my whole life. -Mark P.
Tim (the manager, as it happened) is very knowledgeable, helpful, and capable. Besides their core goal of customer service, even to a complementary beverage while you wait, this is more than an oil store. These guys work like a smooth machine to cover all service elements of your vehicle. If you ask they will give you honest feedback from tired up on your automobile. 5 stars is the highest rating, but Tim and Premier Oil deserve more.
These guys were quick and easy to get in to. They were very thorough and friendly. Well be going back! We were at the Grants Pass location, Noah, Jamie, Tim, and Elijah were great! Thanks guys
This oil change business is the fastest you will ever find.it was amazing. I barely had time to finish my coffee and read the paper. They did a good job and I was sold on getting oil changes here.
I went to have them check where my oil was leaking from. They were fast and super nice. It was my oil filter being loose. They tightened it topped off all my fluids for free. I am soo happy I went to them.
Great service and the guys are wonderful.
AMAZING service. Reminiscent of Oil Can Henrys, which I wish was still in existence. Extremely professional, courteous, and efficient. They have a rewards program, too, that ends up saving you money on oil changes and other maintenance. Fast, free fluid top-offs, too. These guys are GREAT.Avoid Valvoline and support this exceptional local business!
Very horrible experience 3 times now. The first time at premier went kind of smooth until my car started to miss fire the day after, then the second time my radiator started to leak and them boom heater core went out go figure, then the last time I went checked all of my fluids everything was fine until I start driving my car around and again boom transmission fluid leak. Come on what did I ever do to you? Sorry for not getting the bonus package to where you thought you had to scam me. Way to go premier.
I was here about a month ago. Customer service was great, that is one reason why I didnt put one star, the other reason is, they changed out the stripped drain plug the dealer impacted on (which is the reason I took it here in the first place). I went to change the oil myself like I normally do and the filter was impacted on! I broke my filter wrench trying to get it off and had to jab a screwdriver though the filter to get it off. Not happy at all.
My 48 Willys Jeep sprung a leek in a gas line. I did not have the where-with all to repair it. So I took my Jeep to Premier Oil Change Not only did they correct the problem but did not charge me for the service, that even included a small but necessary piece of flex hose that was badly worn. I was amazed, impressed to say the least and grateful for their service.
Always amazing service and professional employees.
Very good service they are nice and its worth the extra price. You definently get what you pay for
Since this was my first visit, it wasnt bad. Yes it cost more than I anticipated, but they inspected my car very thoroughly. More than I realised was possible. They were fast and friendly. Id normally go to Walmart, but I might try them again.
Always the best.
Very quick. Did not try to convince to get anything beyond what i wanted to get, just a simple explanation. I had gone 60,000 miles without an oil change because walmart told me the oil pan was impossible to get off, overtightened and couldnt get it off without possibly breaking it. These guys had no problem. I had some other things done too such as transmission fluid and they were very thorough with topping off all fluids and letting me know what could wait and so forth. Glad i went before a road trip.
Great number one in my book
Offered something to drink while I waited. The Guys were kind and quick!
The crew works together..... Uh.. like a well oiled machine. The communication and cross checking was really something to see, quite reassuring, and the best part was, you dont even get out of your car. Very impressed.
They did a great job
Great guys good service. Upsells can be annoying but they are also nice to have....a true conundrum.
Awesome service great prices And I recommend them to anyone.
Love this place so much! Fast, efficient, and affordable. Never felt the need to review an oil change place but they’re always amazing.
Very quick and the staff is always pleasant. Only a couple of issues. They forgot to put my valve covers back on my tires, I went back and they got me new ones. The other issue was one time they didnt screw the radiator overflow cap back on correctly and it overheated. I had to put more coolant on and adjusted the cap. Simple mistakes that anyone could make. I continue to go there though.
Quick. Pricing so so.
Great service! I have been using Premier Oil Change for several years.Customer service is excellent! Tim, Elijah, Jamie, Tyler, Noah and Justin all call me by name when I come in to the shop.Their caring attitude and attention to detail make it a wonderful experience.
These guys are always on point! My experiences here are always quick, thorough and pleasant!
Professional care for the maintenance of your vehicles operating system. VERY reasonable prices 👌
These guys were funny entertaining thorough and quick. I have never enjoyed having my oil changed more... All the way down to the bill it was worth it
These guys are amazing! They really go above and beyond. My tire blew next to their shop. They changed it, made me comfortable, and were incredibly kind. I will get my oil changed here always! Thanks guys!
Very professional and courteous. Knowledgeable staff. Very competitive prices.
Very nice and kind employees. Very helpful, answers all questions and even gave a $10 discount due to a slight wait for our turn. Highly recommend!!!
They have been talking care of our vehicles for years and have always done us right.
I went here once. They said I had water in my transfer case on my 4wd. And showed me some whitish oil that came out of it. I declined the service they offered, and went home and did my own change. The oil that came out was fine. If I could have proved what they did I would have made a issue with them. I will never go here ever again.
Theyre the fastest place ever and are you are polite as Ill get out
Quick service, and useful recommendations without pressure to buy additional services.
Best place in Grants Pass. We went to two other places in town and was refused service due to an expansion plug on the oil pan. It was no problem for the guys at premier. Friendly and knowledgeable service.
Not sure if they fill my oil probably.
I got an oil change before a road trip, during my road trip my car started dumping water on the drivers side floor board. When I took my car to the dealership they told me it was due to the cabin filter being installed incorrectly. When I went back to speak to the manager about the issue he was very apologetic and told me he would get back to me the following day after he spoke to the owner about the problem. I never got a call back, I even emailed the owner with still no response. The damages occurred during the service was $140, not including the water damage done to my carpet. It would have been nice to have gotten a response from the owner, and to be reimbursed for the damages.
This facility is a complete rip off. They charge $40.00 just to drain your oil and then add $35 for the oil. They take advantage of people who do not know anything about cars. They told my wife she needed a new air filter for both inside the cabin and outside in the engine compartment. I had just changed the filters the month before. When it was all said and done my wife paid $115 for her oil change. Corrupt businesses like this make me sick. We work hard for our money, and expect to be treated fairly and honestly when we go to local businesses. I will not be going back to this place and I will let everyone I know in GP to not go to the place. There is no integrity or honesty in a business like this and it needs to have it doors shut down permanently.
Very nice,which is more than I can say for the place down the street that treat me like a kid
Always super friendly, no pressure but thorough! Excellent work and service. Loyal customer.
Awesome
Polite, honest, with no pushy over sell! My new oil change stop.
QUICK SERVICE AND THEY KNOW WHAT THEIR DOING! I HIGHELY RECOMMEND THIS PLACE FOR OIL CHANGES OF ANY KIND!
Friendly staff
These men who work here are absolutely nothing but a disgrace to our community. I think everyone should ban them all together. I tried to go in for a simple oil change ...and I fought with them the whole time...just trying to keep it simple. They are very dishonest and will lie not only to your face but on the print out they give you at the end itemizing the detailed and so-called performance. They over-filled my oil, told me my engine was leaking all over the place, asked them to specifically to check my power steering fluid, they did not, marked it down full, and after I finished there I was so upset I went over to my sons in Medford and had him check some of the vitals and my power steering was dry, oil over-filled, and none of the other items were checked at all. The also gave me a mileage date to come back that was over 83,450 miles for my next oil change. Nasty people....please...put these guys out of business! They are a waste of everyones time and money. I honestly cannot really even give them one star, but I have to in order to post this. Parasites on the face of humanity in our community! Not wasting my time any further, except I am spreading the word every chance I get.
A little pricey but they do a good job.
I love the service here. You really leave feeling important and respected.
Five star service every time with these guys! I wont take my car to anybody else in town to get the oil changed Ill tell you that.
Called for an oil change price on my VW, had a discussion that it needs synthetic oil. My wife went right there and they tried to charge her more for the synthetic oil. They adjusted the price, still a bit higher than stated. She then asked that the oil pan be wiped down, we just moved into a new home. They said they always do that tho when she drove the car back into our garage, what do we find, leaking oil !!! And quite a bit! Why? Because they couldnt get the original price out of us? Never will I recommend this establishment EVER!
Fast and professional service while drinking an on the house beverage.
Its a lot like the oil stop
Great service and very nice staff.
Super fast, professional, and clean. They are pushy or sketchy like some other places.
I will never ever ever go to any other place while I am in Grants Pass. These guys are the absolute best for preventive auto maintenance
Theyre quick Ill give them that but they was way too expensive and very pushy they want to sell you every service they offer even when you tell them you just want a oil change
Phenomenal service every single time.
Quick friendly and efficient
Great service! And friendly people! ☺ and fast service! 👌
These guys are fast! Great place to get your oil changed.
Change oil on all my cars here, never push services I dont need. And top off all fluids on all vechciles.
Great costumer service
Cool people always there to help
Excellent customer service, but very pricey
Fast very friendly very efficient and competitive prices I wont go anywhere else
Fast service, reasonably priced, I enjoy the vehicle inspection and explanation of services.
The guys were so freindly and very quick and efficent
Good helpful service. Always keep track of your service needs for you.
These guys get the job done in a timely matter. Thanks a lot staff!