Oh I just love this group of guys. I take my son and daughters car to them and they are great. They dont try to sell you what you dont need and lets you know what is due. They are considerate to their coworkers they are training. Highly highly recommend them.
Great team. Fast and efficient.
Very professional, courteous and fast.....price isnt bad either.
Awesome people! When I take my car to meineke to get an oil change its a freaking all day process I go to Valvoline I was in and out in 15 minutes
Friendly fast professional service and you can stay in your car
Theyve always been respectful and professional with quick service. My tires are always pressured exactly as I request, oil changed and done promptly. With full synthetic the oil changes are a bit pricey but no more so than anywhere else. Id strongly recommend them for oil changes and any basic maintenance that they perform.
To replace blinkers in tail lights 14.99 a bulb. Little expensive.Service excellent
They did an excellent job, were friendly and valued my time. thank you.
A professional place of business on the automotive industry. The store I visited was in Granite City and the store employees were professional in their actions before and during my visit. Wait time from arriving at the store until time in the door was bad at all. Price for Service was a little steep, but overall not a bad experience for the first time. Thanks for your time and .
Quick and affordable! We were in and out in less than 20 minutes and never had to leave our car.
The quys are nice always friendly beats waiting at walmart for 2 hours and I like how they change more than just oil great place ...
Ive had issues with other Valvolines in the past, but I havent with this location.Other locations usually push getting things done that you dont need. This location in two seperate occassions has actually told me Im early for the oil change and probably dont need to yet.
They check all the fluids. Made sure all the lights .They did amazing job 5 stars
They are fast and friendly.
Come see taylor and his amazing crew! You wont be disappointed!
Clean, competent, friendly, carful, sensitive to viral concerns without being extra crispy fascism flavored; I enjoy doing business here. Ive gotten services I usually do myself at this location, because of the way the staff treats me and conducts themselves with the other patrons. Im feel good about supporting this particular location financially. Im grateful they are part of my automotive care team. Very impressive staff. Thanks yall. Knocked it out of the park.
Great service, they are busy most of the time (good fair pricing is the reason), wait time less than 15 minutes most of the time.
I like how you get to sit in your car while the oil change is going on. Get a good rapport with some of the workers. It doesnt take too long either.
Had to be the quickest oil changed in life! lol so serious!You pull into the bay & that’s it! The workers just start going to work on your vehicle, one stands at your car side with tablet to enter your info and ask a few questions and while they are calling out what needs done, there’s a camera with both the top people touching your vehicle on the screen for you to watch as well as the people in the bay below your vehicle to watch!The customer service is beyond great and the pricing can’t be beat, they accept their coupons upon price matching! BEST PLACE IN TOWN WITH .....zero trying to up charge you!
Offered discounts before they knew we brought them tacos for brunch
I will never take my car back to them. They messed up my air filter box. I called Headquarters for help they wanted to make sure everything was resolved but at valvoline in granite city,il the fellows was saying different problems but i never had a problem car but that air filter everytime they touched it. So i felt like they didnt want to fix it by saying bring it back again. I done brought it 3 to 4 times already. So i dont suggest going to any valvoline oil changes in Illinois especially granite city or glen carbon Illinois if they mess up u just going to pay for it. And they messed up my cables on my battery i had to have carx put in new battery terminals because they took the old battery out and then the cables wouldnt keep car running. But carx/Toyota to the rescue. They dont know how to work on cars they only know oil changes thats it. Period. Keep ur car safe go somewhere else. Safety first.
Completely satisfied will be going back
Good service, but a little pricey
Quick service
Fast and efficient.
Great service and very fair
They didnt try to sell me a thousand things👍🏾
This is the best place to get oil changed. Dont go to Glen Carbon location. But in the Granite City location they get it done and done right. They get the light off and anything u need done they will make sure u & ur car are good
Quickly and very nice people
Great service
Went well and friendly and nice I will go back
My first time at valvoline i love it i would recommend a friend to go there
I called got a price then when I went there got my oil changed, they charged me a different price than what I was quoted on the phone!! Not happy!
Wonderful place! I bought a groupon but never received the appropriate information to redeem it. Realizing that half way through the oil change, I was scrambling to find coupons to help offset the added expenses. Even though it was not Valvolines fault, the manager credited my oil change to reflect the price I paid for the groupon. He was wonderful, I have had my oil changed here for years, and staff has always been amazing!
Allen took great care of me! I was in and out in only 15 minutes. Excellent service!
Went in for an oil change but they decided to force a bolt into the plastic engine cover that was two times smaller than the bolt and let me go with it dragging on the ground. Also didn’t even put my plastic pipping on correctly so it was left hitting my fan.
Efficient, friendly staff. I miss the days when an oil change was about ten bucks.
Will never go back. Tried to say my battery was going bad. Its not. Said my transmission was going bad. It isnt. Charged me for extra oil. Have never been charged for extra oil ever. Said air filter needed to be changed and they were correct. Went to change next day the whole thing was loose and they unplugged the hose to the engine and never plugged it back on. Id avoid going to this location.
I was in and out in less than 15
Quick and reliable service . Ya cant beat them for a quickie
Great service and the guys where very knowledgeable.
Fast and Friendly
Broke a clip off my air filter box and then when I ask if that will be fixed Im told it wont affect anything so no we wont fix it. This is the newest car Ive ever owned and for the first thing to break isnt even cause by my own doing. Will not return to this place of business.
They where very nice and affordable we will return
All I needed was an oil change. He did a bunch of other stuff and overcharged me. Getting over on people is not good. He will reap what he sow. Will never go here again.
Quick, fast n very nice crew! Always go there before a trip. They make me feel safe!
Very helpful and polite
Quick nice and all around 100%
The guys there are really friendly & professional. Doug took care of my oil change & the other guys changed my bulbs and did my tire rotation/balance. Theyre all really nice & I appreciate their honesty. The only place I dont feel ripped off when I get service.
Service with a smile,friendly and accurate.
Awesome people well done job very professional
The Customer Service here is OUTSTANDING! The store manager is great and he has very knowledgeable Technicians who will take time to answer any questions you may have. Not to mention they live up to their name Valvoline instant oil change!! Great service overall!
The gentlemen working tonight were very nice, and helped me with ease. Great communication on what they were doing, and great explanation on products.Great team and thank you.
... at the end of the survey I just submitted I thought there might be a comments box- two things I wanted to say: I dont recall anything about a green offer / ecology impact I suppose, and the survey only offers yes/no response. and at the conclusion the bonus/ discount for the survey requires printing out a coupon- I dont have a printer connected so hopefully the discount will be viewable at the V* center at next visit. The only other thing I could add would be that some time the V* site will have their diagnostic computer working where I can get a reading on my car without having to go to auto zone or somewhere else. Otherwise, no complaints about the service & appreciate they look things up online when questions come up.. theyre very good at assisting as well as the jobs they do there.
Service was nice. It was hella busy when I pulled up tho. Took about 30 minutes for an oil change.
Every time Ive gone into this location the staff has always been excellent. I bring both our vehicles into this location and will now be bringing in my service vehicle for my routine maintenance. Continued service, continually happy with service and employees at this location.
Great place to get oil change. Great customer service
First time getting oil change there the people there were very polite and quick it was a excellent experience will definitely go back
Super friendly staff, quick service, awesome group of guys
Informative, top-tier service in a flash. Thank you Gabriel, Kaleb and Nathan! I will definitely be back to this location the next time my vehicle needs serviced.
Very friendly and a quick way to change your oil
Fast competent service
Great service ! always make me laugh there and never pressure me !! Love this location
If you like over paying for an oil change this is the place to go they tryed to charge me almost $60 for a basic oil change for cheap conventional oil I cannot believe he tried to sell me conventional oil for an engine that requires full synthetic they dont care about nothing but making money they dont even put the right stuff in the car do yourself a favor and educate yourself and change your own oil you will save lots of money!
Loved the service. Everyone was super nice. The staff answered every question I had. I will not longer return to the place i used to get my oil changed.
They did a great job today. Service is always impeccable.
Friendly and fast!
Best customer service around. Quality work done fast.
They get the job done. Got to watch them on the upsell. I swear they must get commission. Theyll take you for a ride if you let them.
Friendly staff and knowledgeable about services
Good timely service.
Great experience. Quick and professional oil change. Wonderful value.
Well the oil change service itself was quick and friendly, however, they didnt do any of the checks they said they did beside the filters because they could upcharge for the services. My tires, fluids, battery, etc were not checked as indicated on the piece of paper they give you. I dont like companies that lie. Its unfortunate this is $45 oil change without any of the extras they advertise. Also when confronted regarding seeing them not do any of the things they marked as ok on the paper, they didnt lie and stated they didnt do it.When asked why give me a sheet that said you did then? No response, but they checked my passenger tires only and put me on my way. Sketchy. On another note, there was no one waiting behind me, so there was no reason for the subpar service. Disappointed.
Fast and cheap. Dont even have to get out!
Very professional and helpful
Excellent work, friendly employees! Very helpful.
Very fast, honest and friendly!Great job!
They were fast and nice
They are super quick and really nice and do really good work.
Had a great experience, quick and easy. Will definitely be back.
Quick and easy not cheap like they say.
Courtesy friend ly.in formative
Fast service and very professorial. Id go back.
Great job
They go above and beyond! Thanks so much for always taking care of us!
Always a nice experience. Been getting service there for a couple years.
Very fast & courteous and well mannered workers
Courteous, knowledgeable, and efficient staff.would recommend this business.
Slow as hell
Fast quick done
Always give a warm welcome and very professional
Always great service
The guys where great
Fast and friendly. Will repeat.
Had a bad oil leak when I arrived. I didnt know and they didnt tell me. Found out when I read my receipt. I wont return.
Fast friendly and reasonably priced.
Always quick and friendly.
Fast friendly service
My experience was good
Team is friendly and fast