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First Class Radio, Inc.
3316 W Chain of Rocks Rd, Granite City, IL 62040, United States
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First Class Radio, Inc.

Comments
Ji
Review №1

Business was a little hard to find, but open for business. They had my antenna tuned up in ten minutes and was reasonable! They work on all kinds of radios, so I will be back!

Bu
Review №2

Nice place to go if you need any c.b work.

St
Review №3

Great passed first three chapters. Easier than reading the book

Ch
Review №4

Help me not bad on price

Mi
Review №5

The tech is super cool and informative! He helped me install my radio in my car so that I can switch from my car to my house with ease! He has a great collection of radios and equipment!

Mi
Review №6

I looked at the reviews and was a little skeptical. I wanted an expert to sell and install a new 10 meter CB. I made an appointment and showed up early. He was able to stop what he was doing and help me. I am 100% happy. Vince sold me a great radio and installed it. He helped me learn to use it. He helped me a week later troubleshoot an issue. All immediately no questions asked.

Ed
Review №7

Rci 69 base had repaired cold solder jointsAlignment works great. Ty

OG
Review №8

Was able to get in and out quickly...

St
Review №9

A lot of used but in good shape equipment.

ki
Review №10

Excellent service and professional install. Hooked me up with some antennas as well

Do
Review №11

Very friendly guys. Would recommend going here. 10/10

da
Review №12

Excellent 5 stars😃

Do
Review №13

The owner is very Knowledgeable about CB radios! Very pleasant guy to be around and answered all of our questions while hooking up radios in 2 trucks. Will definitely go back when my New Truck comes in to hookup my Ranger CB with 250 watt kickerbox!!

ch
Review №14

The best CHOP SHOP in the business! Sells used radio claiming its out of the box with no explanation of the scratches all over the radio! Do NOT recommend! Take it to first trash radio with Vince and your on your own! You have been warned.

ni
Review №15

Vince has always done a great job getting my computer up and running. Awesome job on an install on a auto car starter for my daughters car. Highly recommend!

Ga
Review №16

I emailed them about a part Ive been looking for while we were traveling in the area. After a week we are leaving without any response. Why do companies have email if they wont respond. Even a simple go away and leave us alone would at least be something.Revised...I was contacted by the company. It seems my email was marked as spam. They didnt have what I needed but I did get a response. I fused I should know by now not to trust email.

Br
Review №17

Fantastic service, grabbed the parts I needed instantly, knew exactly where they were. He made a custom coax for me on the spot. Helped me install it in his parking lot and checked the SWR for free. That’s the way business should be done. Great job !!

Ku
Review №18

Great service and reasonable

La
Review №19

I had a Great visit with First Class Radio, I have bought a New Mirage Radio from a different place, but I needed my SWRs checked out and they got right on it ... The service and the price is very reasonable. And checked all of my connections. I would definitely recommend to my friends and family.

To
Review №20

Got my cb packed and tuned.. They made sure I had the best set up with antenna and everything for my truck..I got to watch them do everything step by step and they didnt mind answer all my questing as they were installed it and check everything to make sure it was all done100 % correct.. min after i left I was talking to a guy that was at mile marker 27 and I was at mile marker 19-20 and he was coming in clear as day 7-8 miles in front of me .. I will be going back if i every have a problem or when I get a new truck so they can set that truck

Wi
Review №21

The people that helped me were assume they went out of their way to help me i would recommend them

Ja
Review №22

Vince is a Very Intelligent Man Well Versed in many areas of Electronics .. The time you may have to wait, maybe a day or 2 is well worth what you get back which is a First Class Fix and or Installed Electronics at a MORE than Fair Price ~!! I Will and Have Recommended many to him over the years and was always Thanked by whomever went and got what they needed done in a Reasonable and Timely Fashion .. I will Use Vince and his shop again for any and all of my Electronic Needs ...

Na
Review №23

Selection is good but wayyyy too overpriced for used equipment. Will return probably for cables but if i need a cb or walkie talkie ill go to the store. Also tell the lady who works there attitude is everything...

Pa
Review №24

Looking to sell a PRESIDENT HR2510 Been peaked out and specially made for me Not using anymore would like to get $200 for it If interested message me at pmull73507@aol. Com

Gr
Review №25

Know his stuff, and is will to help with what you issue might be. Very friendly place. I guess pricing was medium, but these shops seem to be a dying/limited breed of services. Either way it was a good experience.

Ed
Review №26

Vince knows his stuff! ... If you need ANY-thing ELECTRONIC FIXED ... Give Vince a call 1st & let him take a look at it ... You will NOT regret that decision & either will your WALLET $

Da
Review №27

Very knowledgeable staff, they even warned me my radio would cost more money to fix than its worth . They could have gouged me, but they are looking for a SSB radio, so I can get back on the airwaves! 5 star business

Ho
Review №28

Excellent service!!! Had what I was looking for & a deal I wasnt expecting.

Bu
Review №29

My friend took a Kenwood ham radio to First TRASH Radio and when he called to see if it was fixed, They said, What Kenwood radio? We dont have your Kenwood. I took my Ranger and a brand new Workman 502b mic to First TRASH radio and droped it off. They called me and said my radio was ok but my Mic had a bunch of BAD PARTS they had to replace. It was a BRAND NEW mic. They voided my warrentee on the mic. I took my radio back to them 3 times to try to get them to make it right and each time it got worse. How do these clowns stay in business? FIRST TRASH RADIO...!!! :=(

Fo
Review №30

This is the most unprofessional store I have ever encountered! I took my radio in for some repairs and later when things werent working correctly, another shop showed me where the tech had installed components on the underside of the printed circuit board instead of the correct side of the board. FIST CLASS told me the radio would never do more than 15 watts AM and 18 watts SSB. Sent my radio to Trucks CB Sales in Glasgow, Ky. and it now does 44 watts AM and SSB.Additionally I had a friends amp that the power supply had become weak in and so I took it to these two jokers for a simple power supply upgrade/repair. When I got it home....the cooling fan would barely spin and if you keyed down....it would stop entirely and the LEDs would dim to almost no indication. I called them expecting a request to bring the amp/power supply back to them for a proper repair and they told me that it worked great for them. Remember is was never placed in amp or power supply mode by me and it wouldnt work ....so how did I damage it? They proceeded to place the blame on me and refused to fix it without additional dollars which had already reached at least $200.00. Vince the shop manager was rude and his big glutton of a tech was lost in space. I HIGHLY RECOMMEND THAT YOU NEVER TAKE ANYTHING TO THEM AS THEY ARE INEPT IN THEIR REPAIRS. Junk radios laying all around and located in one of the worst locations in the St. Louis Area, Edwardville area. I WILL NEVER LET THEM TOUCH MY EQUIPMENT AGAIN.....PERIOD!!!! THIS IS A FLIGHT BY NIGHT REPAIR SHOP THAT WILL LET YOU DOWN IF YOU ARE FOOLISH ENOUGH TO LET THEM WORK ON YOUR EQUIPMENT. TRUCKS CB SALES HAD THE AMP/POWER SUPPLY UP AND RUNNING FULL POWER IN A MATTER OF HOURS!!!!! SAVE YOURSELF A HEADACHE AND A LOT OF MONEY BY AVOIDING THIS PLACE LIKE THE PLAGUE!!!!!! They have the worst costumer service I have ever seen and feel such relief that they only got to rip me off on two items. It is worth sending your equipment to Trucks CB Sales if you want reliable and fantastic work. They provide a video of your repaired unit in action just to show you that it got a quality repair!!!! I personally hope First Class Radio in Edwardsville goes out of business asap.....so that nobody else gets this kind of treatment!!!!

Ti
Review №31

I needed/wanted a specific antenna mount for my pickup truck. I sent an e-mail and Vince replied promptly that he had one in stock. I drove about 35 miles to get there and was pleased with what I found. Garren (spelling?) helped me and I ended up getting everything from their store including my new radio, antenna, SWR meter as well as the stake hole mount I was after.Pricing was exactly what I expected for retail with in-person customer service. Name brand equipment (FireStik, Astatic, Cobra) was all 2-3 dollars more than websites but even the radio was $13.00 less than MSRP so overall I was pleased to get my stuff same day with customer service help.

Je
Review №32

I wouldnt buy another radio from them if I had too said the peak and tuned it and didnt plus had to call several times to get it shipped

ro
Review №33

Looks old and rundown. Also didnt Look I like anything was being worked on except for some old dinosaur ham units

Ti
Review №34

Great for all electronic repair service

Ca
Review №35

Very knowledgeable and very good prices

Mi
Review №36

This guy is a rip off I dropped off a Yaesu 101 that he said he could fix about 8 years ago plus $100 worth of tubes for it I have tried several times over the last few years to pick my radio up from Vince and he makes excuses and will not return my radio to me I will never do business with him again or recommend anybody.

To
Review №37

They helped out and explain everyone step by step

Th
Review №38

Convenient prompt and friendly service

Ma
Review №39

Great folks

An
Review №40

Took my car there to have a speaker replaced that I brought to them. They put the speaker in but scratched my door up and broke a piece to the door handle. Instead of telling me he broke it, he thought I wouldnt pay attention to it. Not honest or repritable . He said he will replace it only after I told him he needed to replace what he broke.

Information
12 Photos
40 Comments
4.1 Rating
  • Address:3316 W Chain of Rocks Rd, Granite City, IL 62040, United States
  • Site:http://firstclassradio.com/
  • Phone:+1 618-797-3266
Categories
  • Computer repair service
  • Audio visual equipment supplier
Working hours
  • Monday:9am–5pm
  • Tuesday:9am–5pm
  • Wednesday:9am–5pm
  • Thursday:10am–12pm
  • Friday:Closed
  • Saturday:9am–5pm
  • Sunday:9am–5pm
Accessibility
  • Wheelchair-accessible entrance:Yes
Offerings
  • Assembly service:Yes
  • Repair services:Yes
  • Service guarantee:Yes
Planning
  • Quick visit:Yes
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