The best gym I’ve ever been to. It’s a 25 minute drive from my home and still worth the drive everyday. Its clean, the staff learned my name within weeks of me showing up, and it’s an environment that has helped me achieve all of my fitness needs and then some.

Nice facility! Katie is the best asset at this establishment. However, please be aware that they hide hidden fees like crazy. When signing up for my Free 3 months as advertised, it quickly turned into almost $200 before getting a membership. They can play with numbers as much as they want, I was paying $40 for a monthly, and my friend had a contact in which he was paying $20. When you sign up they ask for numbers of potential clients/friends and will call them non-stop for several months. I moved across the country and was charged almost $100 after it was said and done JUST TO CANCEL. Would not suggest doing business here as there are much much better gyms within the area that arent crooks. Very disappointed and being a football coach I will gladly steer my former athletes away. Please note this is my first ever review as I try to stay out of this stuff, but this was ridiculous. Feel free to negotiate the price and ask for all of the hidden fees up front if youre crazy enough to go here.

Been going here a few years and its always picked up nicely and the staff, like Kaity and Sean are always friendly and ready to greet you when you enter the building. Cant go wrong there!

Mark the owner is the scummiest person you will ever meet. Absolutely 0 morals. The sales team Is reminiscent of used car lots. He encourages them to lie to customers to get them to pay more for memberships then they should. They incentivize their members to leave good reviews which is why it remains over 4 stars. Almost cringe levels of pushy sales people.

I really like this gym, it is clean and there is a lot to do here. Also, The staff is very friendly.

Ive belonged to about a half-dozen gyms over the years, and this one is easily the best. Spacious facility, tremendous staff, affordable, and they have a diverse clientele in regards to level of fitness, which helps it feel less intimidating. It is definitely a supportive environment, as opposed to one that is competitive or judgmental. Would highly recommend.

This has been my personal gym since 2016! I’ve lost 80lb pounds since and even got to teach a chair yoga class at one point. 10/10

All the staff have been amazing since day one. Always professional, kind, eager to help, and easy to talk to. Faculty is clean and well maintained. Switched to this location for those specific reasons, couldn’t be happier.

Everything you can ask out of a family friendly gym. 24/7 access. Free weights, cardio, group classes.

Signed up approximately 2 months ago because the upcoming Leonard street location was going to be very convenient for me. Was supposed to open on April 1st, guess it was an April fools joke because its still not open. Alpine location is poorly maintained and falling apart. Dated equipment. There are not enough barbells for all the equipment that requires a barbell. Very expensive for a poor quality facility. Not really seeing the value for my money. Many of these reviews must be bought because theyre just simply untrue. Not impressed.

I have been a member for years now and still love this gym over the others. They have all the equipment you can think of regardless of physical goal. I highly recommend joining!

A real gym! Just what I’ve been looking for with much more than enough to get to my goals. The staff is very professional and can for sure help with any questions.

Very good gym for the avid fitness seeker. They have just about everything you need, whether it be cardio related, strength related, boxing/kickboxing, etc. very spacious as well! Good staff!

Listen to me, all these good reviews must be bought or something because this place is as shady as they come, do not ignore this like I did. Do NOT sign the contract without reading it no matter what their staff member says (especially the males eg. Shawn). They make it hard to manage your membership, you are in and stuck until you pay your way out if they allow you to. Otherwise the facility is average, still not worth their overpricing. Stay away no matter how desperate you are, there’s better business elsewhere

Awesome gym with a great staff! Clean facility with great equipment. Would recommend to anybody looking for a gym in the area.

Alpine Family Fitness is a great gym.I work with a person trainer (Sydney) she is the best also informative, really pushes me and has corrected my form and the correct way to build my muscle.

Great place with even better staff! Very helpful and overall a great place to get in shape and stay healthy

Huge gym tons of equipment great trainers

Been with family fitness about 5 years now. Great place to workout. Great staff and very helpful.

Huge gym with all the equipment you would ever need. The staff here are friendly and willing to help in any way they can. Clean facility!

Friendly staff and the equipment is always cleaned and maintained properly. Always an enjoyable experience when I go workout.

Horrible. Stated that I was involved in a contract yet I am a month-to-month member. Would advise anyone to never obtain a membership. Please read all the other reviews first

Very helpful staff! They were extremely nice and always say hi when you walk in

Best staff of any gym i’ve ever been too! Also love the variety of the equipment!

Wish I could rate it a 0. HORRIBLE communication. This gym is top tier scammers. I had to freeze my account due to an injury, assuming that a freeze would mean to freeze payments. Little did I know, that freezing your account means you still make payments, but you get extra free months at the END of your membership. How does that make sense? The entire time at this gym they just kept trying to get me to spend more money, and stay for longer. Even added a cancellation fee and an early notice charge because I left during an injury. Its a TRAP!

Excellent staff and gym is always clean. Great place to workout

Great location, awesome staff, very friendly. Super laid back gym full of easygoing people. Definitely would recommend!!

The gym is very good, great facilities, The managers are very nice, This gym is much better than planet fitness will ever be. The trainers are always willing to answer your questions Even if you are not a client with them

I like this place a lot they have all the equipment to improve my work out

Great gym, friendly staff, very clean. Highly recommended!!

Love this gym the staff is amazing especially shaun and katie

Loved it at first, be careful of anything you sign with them. My month to month agreement with them ended up being 24 months somehow? Even though I didn’t even have a lease in Grand Rapids that lasted that long. They could only charge me $75 to cancel, but after doing some research I see this great company got caught up in some legal trouble due to cancellation policies haha. Be careful what you sign. Besides that, nice facility. Staff at the location was friendly

Been a member for almost a week. Loving the equipment and the personal trainer.

Lots of equipment and plenty of room, which I like because I hate being overcrowded when I’m working out.

Wish google allowed 0 stars cause this gym deserves it. They have the worst police regarding cancellation even during a pandemic. This company is one big scam for your money and they have a lack of communication to get back with you on your problems. 10/10 would recommend you to look somewhere else for a gym.

Dirty gym. Questionable business practices. Faulty old worn down equipment. No one ever re-rack weights here.

Best place to bring the family and work out!!!

Absolutely LOVE this facility! Staff is very friendly, has a wide range of free weights, dumb bells and machines. Overall a great gym!

Good place to workout.

They always take care of their Active Duty community! Excellent!

I love this place. Friendly staff

Family fitness is trying to charge me a third annual club enhanement fee for a 24 month agreement... Obviously the person in charge of their billing department needs to be replaced. Customer service resfuses to listen to my concerns and keeps stating that I will need to make the payment even though I have receipts to prove Ive paid my part. Also they charged my card on a date different from what is shown on my agreement making my account go negative. The gym may be okay but the corporate office is clearly shady and not looking out for the customers. I would recommend going to a different gym that wont charge your card whenever they want.

Nice equipment, friendly staff, clean locker rooms

In 2016 I signed a 36 month contract which is obviously finished. In 2019 I moved to a different country and I tried to cancel my contract with no success. I let it go since I only had a few months left in my contract. The problem is that they are STILL trying to charge me for this membership.It’s very easy to sign up to their gyms but what they don’t tell you is that it’s impossible to cancel it.

Great equipment and even better staff!

I just called and let the lady know that I’m not familiar with gyms. As I was talking she kept over talking me and being very rude and disrespectful. I hope they record their lines... I just want them to hear the proof of her being disrespectful, for no reason...at that.

Love the atmosphere at Family Fitness. Everyone takes fitness seriously and has fun at the same time.

Great and clean place to workout. Staff is very friendly, work out machines are best in class, has huge range of free weights and dumbells -- Overall a great place for workout!!!!

Membership price is fair diff options for what u want. I love 24/7 access because I have usual schedule Ive tryed there training very friendly and helpful .

I have a Planet Fitness membership but tried this place because my daughter is a member. Much of the equipment is older, the space is pretty dated in general and I dont care for their pushy sales tactics. I would pay more than double what Im paying at PF per month and it just isnt worth the extra cost, in my opinion. They do offer daycare which is a huge plus to those who need it.

Watch out for the contracts! Make sure to read the fine print. They will trick you with free upfront and lock you in for years. When you think its over, they will send a letter stating your month to month and though you completed your contract you owe them for not canceling??!!! I recommend to go somewhere with good business practices.

If youre not going to enforce your mask policy, why bother putting up signs?

Family Fitness is the perfect gym for people that care about their body. If you have goals, or love to be in an atmosphere where other people want to be here and take it seriously then sign up! Highly recommend.

I have lived in GR for 3 years and have not been able to find a good/convenient gym. This gym is awesome and I have been coming here for 6 months now! The staff are super friendly and helpful - especially Kaity at the front desk!!

All the staff that I have met at Family Fitness of Alpine have been phenomenal. The gym has a great atmosphere. The trainers that I have met have been super friendly. Also, I cant say enough good things about Chad Curtis, the director of personal training, at least I think thats his title. I have met with him multiple times, and he is awesome. He definitely knows his stuff, and it shows when you just looks at the guy. He is totally willing to set anyone up with the trainer and training plan that they need to achieve their fitness goals. From fitness to nutrition, he is the one that I go to for help and advice that I need. Do yourself a favor and check them out.

I love Family Fitness! I’ve been coming here for almost a year and love the environment. There are always open machines and the staff, especially Katy, are super friendly and helpful!

Avoid at all costs.

This is my kind of gym. There are plenty of weights and machines that keep my workout moving. Katie at the front desk signed me up on my first day and has been extremely inviting. I travel here for work so its nice to have someone greet me every day.My only complaint is that other patrons dont always pick up or put the weights away. The dumbell rack is always out of order and the plates are always mixed up (EX: 10 behind a 45 with a 5 on top of it).

This is one of the best gyms Ive been to! The equipment is a mix between old school and new school and really just an all around great place if your trying to build yourself! From the family fitness staff to the trainers everyone has a great attitude in a very cool environment. Im glad to be part of this experience so come on in and join! Low prices, great equipment, and awesome people! AND they host amazing classes which are great for multiple ages!

Hi! my name is Linda, I have been a member at Family Fitness of Alpine since December 2016. I have to say for me personally that working out and tanning at Family Fitness has made a world of a difference for me. I lost my daughter last August and became severely depressed, and stopped taking care of myself. My gym family has assisted me in regaining my confidence and I now have my great love of life back, and most importantly my sense of hope has returned. At age 61 my main concern is healthy cardiovascular and muscle tone. After 6 months of working out I have a much more firm physique then I did when I was 30 and Im smiling again! I feel so healthy! Family Fitness in my book is literally a life saver! I cannot stress how a good workout heals not only the body but the the soul also. So grateful for Aaron and the crew for the wonderful experience. Thank you!Sincerely,Linda Kahl

Aaron and his staff run a great gym. This is a gym for most anyone, whether youve been training seriously for a long time or are just getting started. They just got new equipment as well. They also have a nice boxing room with six different bags. Based on whats been said about the place, Id have to disagree. If youre looking to avoid hassles with recurring monthly charges, just buy a six month or year membership up front. Theres no chance of any confusion that way. Ive been a member three years now and its by far the best gym Ive ever trained at.

Family Fitness always makes you feel like family!! Very helpful. Personal Training management and trainers are phenomenal. Truly push you to your limits to achieve your goals. General management and sales staff are great!! Always welcomes me when I walk in the door😃 I would not go anywhere else!!

Aaron has been extremely helpful throughout my first visit. I am brand new to the area and the location is great. Close to work and home. They offer a lot of classes at great times for people who have full time work. The weight area is set up nicely and have a full room to do body weight activities on your own. I would definitely recommend this place to anyone.

One of the nicer gyms in the area! The staff is always friendly and courteous, prices are affordable, and there is plenty of equipment. I thoroughly enjoy the 24/7 access, as well as the various group classes offered. My personal trainer, Keisha, does a fabulous job! Shes full of energy and very knowledgeable; workouts are customized to help meet my goals. Highly recommended!

I really like this location, but I like most of the locations that are available. They are 24/7 which helps me get my workouts in because my sleep schedule is all over the place with work. The staff is always friendly to my Bf and I. They also accommodated a short term membership for us because we were placed in the area temporarily for work. The atmosphere is the best, I like the old style gyms, where people are there to work hard and you get that vibe when you walk in the door. Happy we found this place.

Not only did they make me feel special when they showed me around, but Maggie (super nice) and Aaron went a step further and asked me what my goals were. They then told me exactly how the gym could tailor to my needs and personality. The attention they gave was so much better than my current gym. Best deal ever!

The Staff at Family Fitness is very Friendly and very Helpful. 24 Hour access is great for those early/late workouts. They have some of the best personal trainers in West Michigan.(Chris,Chad Keisha, and Tad are just a few of the great trainers here) I personally have Tad as my trainer and have had my BEST results yet. If your looking for a Great Gym to keep you motivated and to get the results that you want. THIS IS THE GYM FOR YOU. Stop in at Family Fitness on Alpine today and talk to Jason. He will hook you up with the best membership in town.

Abigail is the best gym employee i have ever seen. So enthusiastic and helpful. When i walked in i just wanted to see how outrageous the prices were. I walked with a membership cheaper than i thought possible. Thank you for being so helpful and inspirational Abigail! Perfect start to joining a gym

This is the biggest ACTUAL gym in the area! They have great equipment and an awesome staff! I always see Jason at the front and he is great at figuring out classes/ personal trainers that are right for you to better your lifestyle. Keisha is my personal trainer and she is great! She set up a great plan to meet my goals and is on top of her scheduling to always makes time to meet when we need to. Between the staff and the equipment and the size of the place it would be hard to go anywhere else!

So glad to have this new location! The variety of equipment is amazing and allows me to keep my workouts changing constantly!!! The staff is knowledgeable and always willing to help in whatever way needed! I highly recommend this gym to anyone; whether just starting out or already into fitness. The gym is 24 hours so it will fit into whatever your life throws at you! Best gym in town!

Great staff. And Josh is an awesome personal trainer

I highly recommend Family Fitness to anyone and everyone who is looking to get a gym membership. In addition to having an extremely large variety of workout equipment, 24 unlimited access, and free tanning, the staff is phenomenal. Jason was extremely helpful. He was very welcoming and made sure to help me figure out a plan that worked for me. I honestly couldnt be happier with my new membership and Im so glad to be part of such an awesome facility.

Being a student I was looking for a gym that would be affordable and work with my schedule. This gym has been both. The gym has a lot of quality cardio machines and weights. There are plenty of extra weights and machines which makes it easier to get a good workout without the wait. The gym is also really clean and there is usually a staff member cleaning every time I am there. I am greeted by an employee every time I walk in. Overall I am very satisfied with this gym and would recommend it to others.

I love attending the cardio and strength training classes taught by Sandie. She has a great attitude, is very personable and knowledgeable about how to get a good hard workout in without getting injured.The gym is pretty clean.I also really appreciate Ms. Julie who runs the child-care. She is excellent with my son, and the other children. Julie is very caring and goes above and beyond in taking care of the children. I appreciate the fact that they have child-care, it makes getting a workout in, much less complicated.

Having to move from Buffalo, NY, trying to find a new gym was a bit challenging, found family fitness online. After checking it out, I love the location, the price and the staff. Keisha is my trainer, I enjoy working out with her. She knows her stuff and makes sure I work out hard.Im glad they are doing some renovations to the gym and adding new equipment. Thank you to all of the staff especially Keisha for making this moving experience a little easier.

Best gym award in my opinion. The facility is pretty big and has lots of variety when it comes to equipment. The staff and trainers are all super nice and friendly. I look forward to working out there every day. I definitely recommend getting a membership there and getting set up with a trainer. They all know what they are doing and will help you achieve your goals!!!

I really like Family Fitness. Theyre open 24 hours, so Im able to get in there before work at 5am. Theres a lot of space and a bunch of different machines. Theyve got showers which is a plus. My personal trainer is awesome. Her name is Keisha. She makes you feel comfortable while still pushing you. Shell answer any questions you have and always remind you to call if you need anything. Shes a great person to have on your side during your weight loss journey.

Lee and staff at The Alpine Family Fitness are the best. I feel comfortable working out here but if I’m having an off day I like that I can go to the “women’s workout area” for some privacy. I’m feeling great and seeing results!!

I love this gym! I think its great that they offer childcare services while youre working out, and they are great with our kids. It has a real gym atmosphere to at as opposed to previous gyms I have had a membership to in the past. There are always classes going on if that is more your style. The staff are upbeat and personable which is always a plus and they will help you get into the best shape of your life.

I love this Gym! I come here everyday. The people are great and the staff are helpful and supportive. I stopped in and saw Aaron the manager there and he hooked me up with an awesome deal! He helped me get a fitness plan set up and Ive achieved all my goals so far.

Family Fitness has an awesome staff. Everyone is very friendly and welcoming. The gym is always clean and equipped with towels for during your workout as well as for showering. The trainers are pretty awesome as well. If it wasnt for Keisha, I wouldnt be losing the weight and toning up the places I want to tone. I encourage everyone to check out the family fitness on Alpine in Grand Rapids!

Hands down, this gym is absolutely fantastic. I have gone to a few gyms and this is by far the all around best gym I have ever been to. Not only do they have all the equipment and room you could need, but their staff and trainers are some of the most genuine, friendly, and motivating people. Ive never felt so at home at a gym, it really is like a big family there. I would recommend this gym to anyone and everyone!

Being new to the area I was really concerned about finding a gym to meet my needs. I met with Chad. He asked me a wide array of questions to help best identify my personal health goals and needs! He truly went above an beyond! I have since been a member for about 5 mouths, Ted, my personal trainer is awesome. he encourages me to do better and better. Overall the atmosphere is friendly and everyone there on the staff is super helpful!

I LOVE this gym. The staff is made up of a group of incredible individuals, who are very skilled and talented.The machine and free weight options are great as well!10/10 would recommend to anyone looking to get jacked, tanned and juicy!

Love this gym! The name of this gym is perfect. You truly feel like your part of the family there! Everyone is very friendly staff and members. Tad is my trainer and puts me through some of the hardest workouts Ive ever done! I have never felt so motivated in all my life! Thanks for all you guys have done.

I absolutely love this gym. The staff is awesome. Everyone is always super friendly and willing to answer questions anytime. They have plenty of equipment for everyone and I love that theres a womens only area. Prices are also reasonable. I dont have any complaints.

TLDR: Outright lies and shady business practicesThey advertised a 21 day free trial so I went in. Instead of getting the free trial I was put into a high pressure sales situation confronted with all kinds of fees they were going to waive if I signed up for a membership that day.I only signed up because I was led to believe the contract was on a month to month basis and I could cancel at anytime. This was an outright lie on the part of the employee signing me up.I was tricked into signing a 24 month contract because I signed on a tablet that never displayed the 24 month term length. I was rushed through the process and like I said it was very high pressure. They also make you pay for your last month in advance, which doesnt make any sense. They hid an erroneous annual fee of $44 in the contract that all members pay for seemingly no reason.As a gym they are less than mediocre. Poor equipment variety, they dont even have a cable crossover tower.The personal training manager looks like a combination between a gorilla and a refrigerator and even he used high pressure sales tactics to try to sell me an overpriced personal training program that didnt make any sense.There are simply too many gyms around to justify dealing with the shady business practices and nickel and diming with fees that go on at Family Fitness Center.Their customer service is atrocious too. None of the employees at the Alpine location cared at all about any of my complaints. They coldly referred me to a phone number and email address for their corporate office, where I was treated even worse.My advice is to take your money and your time to a gym with better equipment, that will appreciate your business, treat you fairly and honestly, and wont nickel and dime you with hidden fees.

I always feel very welcome when I am here due to the friendly staff and members. The gym is huge, and I feel like I have my own space to workout. The cleaning staff does an amazing job keeping things clean as well. Overall this gym is a great environment and I highly recommend checking it out!

Great staff. Clean locker rooms. Julia does a great job!

I love your facility lots of equipment. A great big room for classes. Your staff is very friendly. Its a great place to go.My favorite instructor is Crystal Gail Cunningham. I been in three different classes she teaches and she is awesome. Her Wednesday nite hip hop yoga is great. Hope more people come out and join the fun

The best thing about this gym is my trainer Alicia. She is amazing with working around my ability and likes. She always has a smile and pleasant to be around. My first month and half working with her I was down 2% body fat. This review is purely of her abilities. Shes great and would suggest her.

Large gym with a lot of free weighs and cardio machines, had a great friendly tour with Aaron who was very knowledgeable. They have great monthly rates, and everyone we came into contact with was super friendly. Plus they have a lot of different classes which is an added feature that everyone will like. Also for the ladies out there, they have a women only weight machine zone, so you gals can workout in peace.Recommend this place 100%

I really like this location, but I like most of the locations that are available. They are 24/7 which helps me get my workouts in because my sleep schedule is all over the place with work. The staff is always friendly to my GF and I. They also accommodated a short term membership for us because we were placed in the area temporarily for work. The atmosphere is the best, I like the old style gyms, where people are there to work hard and you get that vibe when you walk in the door. Happy we found this place.

Family Fitness of Alpine is a great place to help you reach your goals. All of the staff members are friendly and motivating. A gym that has a daycare and doesnt charge an arm and a leg for memberships is hard to find. I love knowing that my son can have fun playing with other kids while Im there. I would definitely recommend this gym.

I am new to the area and was recently referred by a friend. Everything has been great so far from being personally greeted by Aaron when I walk in, to personal training with Keisha. It is a great gym for people of all fitness levels with a little bit of everything! Highly recommend!!

Great gym, not too big not too small. Staff is friendly and respectful. I love that there is childcare and the care-staff is great. They took the time to really bond with my son, making it a welcoming place that he enjoys to play in. Thumbs up from me :) Thanks

Maggie was amazing! We walked in and she greeted us with a smile. My group is only going to be in the area for 6 more weeks, but she’s still hooked us up with a membership and it was fairly cheap! Highly recommend this place!

This is a great gym for me. They have a large variety of weights and cardio equiptment. I never have to wait for equiptment that I want to use.

Ashley was outstanding helping me with shakes and anything I needed! Gym is awesome and has a lot of equipment! More than other family fitness locations. The price is very affordable as well and its 24/7! Recommended for any one!

I just recently became a member and I have enjoyed training at this gym so far. It is clean, organized, and full of plenty of equipment. The staff are also very polite and professional. Quite a few treadmills seem to be out-of-order, but things like that just happen over time. The atmosphere feels very welcoming to people of all ages and health status. I know a lot of negative attention has revolved around the company, but it seems that has ended. My contract is simple and I have yet to experience any shady incidents.