Working with new agent, Seneca Edwards. Very knowledgeable of policies and what to offer. Best agent Ive had for insurance in decades. Very friendly, genuinely seems to care and saved me money .

The employees were courteous and helpful. I obtained my intl driving permit.

Ive had AAA coverage since the early 90s, Great company and very helpful. Great Staff at the East Paris location!! Go AAA!! Thanks for all your help and concern!

Excellent service! Marcey Allington is a top notch agent! She really helped my dad to understand the new policy changes.

They keep fraudulently charging my card from my ex.... call 4 times they always say its taken care of and then do it again. Very poor customer service

Really nice and friendly service

Just had the worst experience ever with AAA. Called needing roadside assistance (that I pay for), was quoted an hour. No problem, people are busy. An hour goes by, quoted another 20 minutes. Spent an hour and a half waiting for no one to show up.FUN FACTS: the tow-drivers can say they’re “on-site” but not actually arrive for an additional 10-15 minutes after the given time OR just be a mile away - it depends on which AAA representative you talk to, no two employees can give the same answer. Because, you know, that makes sense. Let’s support fudging of hours and work time. That’s a great way to run a business. 👌🏽Finished my phone call w AAA, no one can tell me why I was ignored. “Maybe” they’ll call me back but the “problem-solving-liaisons” are very busy and don’t have time to make calls to customers to explain what happened. Great customer service. Also, no compensation of any sort for their mistake and for wasting my time and money was offered. Not even an “I’m sorry.”Good job, AAA, just lost a long-time customer. 👎🏼

Great Black Friday Cyber week bonus of Plus membership for the price of regular. Those extras come in handy. Great, quick and courteous service.

So friendly, so attentive, so good at what they do. No time wasted.

We have always appreciated AAA & the special care they give us when planning a vacation or other travel. Passport photos are a breeze, and I love the Triptiks!

Very friendly and was incredibly easy to get my international driving permit.

Nice place to get travel info. Also if you need tabs and want to get them, they have a Mi. SOS Kiosk for license Tabs only.

Awesome. They saved me so much money and were sp helpful.

The travel Department helped us out with our trip to California. We got great rates for our car rental.

Double my prices without telling me.

Worst insurance agency I don’t recommend them in the slightest.

I tried this place twice now but unfortunately I had bad experience every time.. I dont understand why on earth their soup is always cold :(

Im very disheartened by their service. I called to rent a car and was placed on hold. after waiting 15 minutes I get a voice mail asking me to leave a message. I called the office on east Paris and was told they are busy, that some one will call me back possibly tomorrow. I pay my bill on time, I have paid membership and this is how I get treated (Like I dont matter). I really dont want to give a star, but thats the only way this will post.

Jim Seymour is a great agent to work out the best deal

I had AAA insurance for car and home for 13 years. There were no claims for 10 years. We had two claims. My son had an accident and I had a dishwasher blow a fitting. They then tried to send my rates 5 times what they were before...I went to State Farm.. very sad... My agent was a friend and we had kids in class together... State Farm was more than happy to charge me normal rates.. avoid AAA... everyone has roadside assistance now and it actually is less than AAA.

Needed an international driving permit for a trip to Europe. In and out in less than 20 minutes!

Great! I got a passport photo there.

Nice employees & reasonable prices

Friendly people helping me.

Need to treat the travel section with a seating section. Outdated and how they arent open on Saturdays seems weird.

Great service at this office.

Its awesome ..

Great customer service!

Helpful, polite and prompt

First they quote low and suddenly changes quote...funny ppl

This particular branch is only connected with insurance... spoke to a guy there and they hope to be a full branch in the near future

Great insurance company

It was all right

Great customer service!

Best insurance company

This place is horrible, employees sucks

Nice