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EchoPark Automotive Dallas (formerly driversselect)
2615 I-20 Frontage Rd, Grand Prairie, TX 75052, United States
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EchoPark Automotive Dallas (formerly driversselect)

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ki
Review №1

Every place I went to gave me disappointment but this was my happiest experience. 16 and my first car, great full for landing a humorous easy to talk to salesman. 42k mile 2017 Nissan Sentra. They made it so easy. Told them the car I was interested in, they let me test drive, then less than an hour later I was driving it off the lot.

De
Review №2

I traveled 35 miles to look @ a specific vehicle in stock & am so happy I did! Darius S. helped me from beginning to end & was EXTREMELY professional, knowledgeable, & friendly! I would recommend this location & him to anyone. Shout out to Paul, the sales manager as well for his assistance in the process!

Ke
Review №3

We had the pleasure of Brandon being our dealer and he did a wonderful job. We got a 2020 Mitsubishi eclipse cross and I love it. He worked with us to find something in our budget, informed us of all the perks of the car,and had great customer service. We will be referring him to friends and family. He will definitely get you in a car youll love.

Ci
Review №4

We drove 2.5 hours and when we arrived we had something super odd happen. But they took responsibility of it and we were so impressed. Singh and Paul took great care of us and went above and beyond and we will be back in the future. Thank you again and we love our car!

De
Review №5

Just purchased a 2018 BMW 5 series. Beautiful car and amazing customer services from the owner, Jasmine and Natalie. Extremely happy that the purchase process went through so quickly and smoothly. I would definitely recommend this dealerships my friends and family Thank you for such a great experience.

Ce
Review №6

Kenny was very professional, friendly and knowledgeable. He made the whole process quick, easy. Got us in a great quality, very low miles vehicle within our price range. Definitely a great experience.

Bi
Review №7

What another great experience again to do business with the dealership. LaMarcus from Grand Prairie did excellent service and helping me with paperwork. Communication was definitely great, time, patience, and smile had me sold. I appreciate him so much! Come out to see him and he will get your right! Thanks EchoPark!!

Ra
Review №8

LaMarcus took very good care of me! He is very intuitive. Listens very well and pays attention to your wants and needs. Im very pleased with the process and how easy it was to get me into a new car. Thanks Lamarcus

Re
Review №9

I purchased a 2018 Hyundai Sonata Sport on 9-23-21, at the beginning it was a bit rocky. I was shown numbers for a different vehicle also was brought and shown the wrong vehicle for most of the day. Long story short In the end Jay Cooper made everything right. He worked to get me the same deal for a better car and lowered my payment! I would recommend purchasing a vehicle from this location to anyone and my family!

Sa
Review №10

My husband and I purchased a car here. Prices were great and the whole experience was easy and enjoyable. Our salesman, Charles Bright, was very helpful and patient with us as we looked at 3 different cars and test drove two. I highly recommend this dealership in Grand Prairie.

Al
Review №11

I worked with Marla and she was beyond amazing. I was so stressed out because I do not have the best credit. I had been without a car since the end of July.. I told her exactly what my situation was and what I could afford she then did everything before I arrived at the dealership. When I got there I test drove the car and signed my paperwork. She was very thorough in explaining the details of my purchase. I will definitely recommend them to anyone I know. Specifically Marla she was the sweetest! I am so happy!

Da
Review №12

I trade my Toyota Camry for a Jeep Grand Cherokee. They gave me a awesome rate for my car and Lenny help me to find the car I needed. He was very professional and help me trough the whole process very easily. Thank you Lenny for your patience and help

Gi
Review №13

Kenny was great with helping me buy my second car. He took me in without an appointment, same day. Great with helping me and my family. Definitely recommend him!

Re
Review №14

I couldnt have been more pleased! These guys have great cars, reasonable prices and are very professional. Adrian really knows his stuff!

An
Review №15

Great buying experience. No BS. Bought the car in and hour! Josh Lopez was my sales rep and he did a great job. I will definitely come back for my next car!

Dd
Review №16

I was helped my Rylie with my purchase of my new car, I am extremely happy with how easy and quick the process was. She helped me over 2 days, mostly due to me being indecisive, she remained calm, helpful and patient while I took my time getting exactly the car I wanted! I recommend echo park for your new car 🚗

La
Review №17

I’m Happy To Say My Experience Here Was So Great! Kyle Was So Helpful With My Car Buying Experience I Could Not Be More Happier I Wanna Thank Kyle And The Manager For The Best Service I’m Forever Grateful. And I Hope You Have More Customers Coming You Way. 🙏🏾

Li
Review №18

I had a great sale experience. Bryce, my sales associate provided exceptional customer service. I worked with him over a period of 3 weeks. He continued to search for inventory that met my “want list” and fit my budget. This is one of my first experiences in buying a car that I was able to take time to do research and make a decision based on no influence from the salesman. I felt no pressure and my delays were acknowledged. That is what set aside this experience.

Sa
Review №19

Josh Lopez was quick and very easy to work with. Very knowledgeable and professional and got us exactly what we needed. We we definitely get our next vehicle with Echo and ask for Josh. THANK YOU!!

Lo
Review №20

Lenny was amazing when I say amazing y’all I’ve never had a car buying experience go so well. Ask for him !!!! Okay ! I’ve had a few cars in my life this by far is the best and he put me in my dream car! I can’t thank him enough

Le
Review №21

We had never heard of EchoPark. We LOVED the no negotiations, only 1-4 year old cars under 50K miles, no accidents and typically only one owner. We had been to a dealer looking at the same car earlier in the day. We bought the same exact car with 1/2 the miles for only $1,000 more than the dealer! We are so happy. We will definitely be buying from them again!

Ja
Review №22

Chris was amazing start to finish. He was very patient and professional and answered every question thoroughly. Made my experience a breeze! I am a happy customer for life.

Lu
Review №23

Rylie was a queen and helped me get the truck i’ve been looking at for weeks. She was very knowledgeable, efficient, and a very down to earth person. This is the second vehicle I have bought here and I will continue to do business with them since the experience is unlike any other auto buying experience

ta
Review №24

Charles Bright was amazing!! He helped me for multiple days and made sure I had the best experience possible! I was worried because I couldn’t get my title to the car I was trading in and he stayed in contact with me every step of the way!

Ke
Review №25

Do not buy from this location. Had a vehicle that I was interested in. Was contacted and setup a test drive the next day. Received a conformation the next morning. Drove 40 miles to get there and was told the car was sold last night. They dont even have the common curtesy to let me know and save me a trip.

My
Review №26

Wonderful and EASY (probably even easier than Carvana!!) purchasing my new vehicle from this dealership. I appreciate the upfront pricing and no pressure feel from the car salesman, Kieron. The inventory here is unmatched and we actually ended up getting a great rate for financing. Thanks so much for making this an easy, no stress process for us!

Ro
Review №27

I had never heard of Echo Park until a few vehicles came up in online searches. I found 3 vehicles at the location in Grand Prairie which was very convenient to where I live.After searching for used cars for the last few weeks I was glad to find 3 vehicles to choose from at this location because I assumed that at least 2 if not all 3 would have glaring issues. Just about every other car Ive looked at in a reasonable price range had pretty big issues.I liked the first two so much that I didnt even ask to see the third. The first was an Infiniti Q50 that was very, very nice. The second was a 2018 BMW 320i which was also extremely nice. It was clean, had only 33,000 miles on it, and had no obvious flaws. It drives just as you would expect a BMW to drive.The overall Echo Park experience was fantastic and I highly recommend it.

St
Review №28

I first visited EchoPark in Grand Prairie about 2 weeks ago to test drive a few cars. Their pricing was very competitive and their business model seemed hassle-free. I met with Liz Robertson who was patient with me and allowed me to start test driving a car within a short period of time. Liz was very polite and easy to work with. I left that day still unsure of the type of car I wanted (sedan or SUV). Liz stayed in touch with me and was knowledgeable. Overall, I would recommend visiting their location and ask for Liz!

Mi
Review №29

Josh made purchasing a car quick and easy as possible! He worked with me on getting the best deal possible! Definitely would recommend to anyone looking to purchase a car here at Echo Park (Grand Prairie)!

Yv
Review №30

Sales person at Echo Park named Riley. If you are in the market for a vehicle Riley is your person. She listens to details of what you are in the market for. She is not afraid to give her opinion and make suggestions. She was very patient with us. Made a suggestion on a vehicle that I was not in the market for and ended up loving it so much. She is truly amazing. Go see Riley at Echo Park :)

Ni
Review №31

My husband and I just purchased a 2018 Audi from Echo Park. Gustavo was a great salesman and helped get us into what we wanted. We did have a service issue but the dealership fixed it almost without worry. I would definitely come back to them for our next purchase. Thanks everybody for helping get us taken care of and on the road in this amazing SUV.

Gi
Review №32

Happy with the overall service. Thank you Demarcus Miller for making EVERYTHING so easy and simple. Highly recommend them 😊We are definitely coming back!

An
Review №33

Echo Park was so accommodating. I bought my first car here and they made the process so seamless. Bryson was very helpful and found me the perfect car!

Va
Review №34

I would like to thank Chris Torres for helping me find my new vehicle. I honestly have never ever dealt with someone who has been so polite as a young adult and has a great personality and was so kind and very courteous. He was the BEST sales man I have ever dealt with. He took the time to explain everything to me on what I needed to know about my trade in and looked out for me what I wanted for on my payments. I HIGHLY recommend for anyone to see this guy. Thank You Chris!

Jo
Review №35

I have to say that LaMarcus helped make this car buying experience one of the best I’ve had in my life and I’ve been around a while! We live hours away and he helped us through most of the process over the phone and online. When we got to the dealership he was ready and helped us get the payments just where we wanted them. I have nothing bad to say about his help or about the dealership itself. I don’t think I’ve ever seen a pre-owned dealership with this large of a selection. Will definitely visit again in the future.

Sa
Review №36

Great inventory and customer service! 👏 Thank you LaMarcus R. for your guidance and patience while I searched for the perfect match for me! Will definitely recommend you and EchoPark.

Mi
Review №37

First time buyers at Echopark, came a day before we looked around we loved the environment, prices and all. We got help from Lenny Gomez he helped us come down to a final decision we will definitely be coming back for more future cars.

Al
Review №38

Bought a car from here today after our 5th trip here. Paul Thorton was patient and kind even though it took us a lot of time to pick out a car. They have a ton of cars here from 2017 and up, their selection was par none. Prices are set and not able to haggle the price so know what it says it what you will pay. Every single car we drove was in great condition, some better than others but none of them were just trash like we were finding at other lots. Be sure you have plenty of time if you come on the weekend. We came during the week and had enough time to test several vehicles. Definitely a better experience here than other places! Give them a try for sure.

Ro
Review №39

Excellent customer service, staff is very nice and is very patient. Joshua is a very good salesman with a lot of patience he will help you in whatever way to get you going with a new vehicle.I would suggest to go here than the dealership in Plano.

Da
Review №40

Disgusting service from one of the salesmen. I wish I could rate this 0 stars. Joshua Lopez was extremely rude and lazy. He didn’t want to deal with having an out of state co-signer (which literally just requires a paper being fed-ex overnight shipped) and started to make up excuses of why I shouldn’t come in. I was told 2 days before my appointment that an out of state co-signer was no big deal and super easy to do. Now josh calls 1 hour before our appointment and tells me not to come in because he doesn’t want to deal with it and it’s “too long of a process”. He first tried me to tell me it wasn’t possible and then I told him I’ve had it confirmed by another employee, to which he then changed his story to, “it’s just a process sorry”. They have horrible service (at least from josh can’t speak for the others of course). If you can’t be willing to work your customers, why are you in a customer service career?Update: called another dealership down the road and they stated it’s no problem whatsoever to have a co-signer out of state and even made an appointment with me today. Highly recommend anywhere else but echo park :)

Cy
Review №41

It’s been over 10 years since I purchased a vehicle so it was time. I had the best experience with EchoPark Auto. The atmosphere was great. It took a long time but it was worth it. Kyle the sale rep that helped me was awesome, his customer service was excellent. I am very happy with my purchase

Ch
Review №42

TJ & Lenny just got us a great deal! First of all we just decided to buy a car out of the blue. The process didn’t take long. Come check these guys out!!

Sh
Review №43

Welcoming, friendly and polite staff. I worked with Christian Torres and let me say such a gentleman. He gave me all the info I needed made sure I understood it and worked with me to get a good deal and my dream car which I’m loving right now. Thank you! And believe me if you are considering getting a car anyone can help you but ask for Chris Torres he got you and you will be happy not because you got a new car but because he’s awesome!

Be
Review №44

Had the best experience buying a new vehicle at EchoPark! It was quick and effortless as always. This is the second vehicle I have purchased from EchoPark and will be a life long customer. My salesman Singh was very knowledgeable and made the process that much easier. The finance manager salim answered all of our questions, and was able to achieve exactly what we needed.

Er
Review №45

Absurd interest rates & loan terms. Highest quoted interest out of any dealership that I worked with for my last purchase. Tried buying a Silverado, they wanted $650 a month at 7% interest. Ended up buying one elsewhere at 3.2%, decent option if you have bad/no credit, also beware that you cannot pay their loans off early WITHOUT having to pay the remaining interest, read before you sign.

Er
Review №46

I had the best experience today at Echopark in Grand Prairie. They were amazing and my salesman Josh was perfect he did everything to get me the best deal.

Sa
Review №47

Kenny made it happen for us today! Our car broke down & really on its last limb. We really didnt think we could get a car nor get a decent car note. Not only did was he able to bring down the note to something affordable but he also got us a much lower interest rate. We were in and out in 2 hours (quickest Ive ever spent at a dealership). GREAT EXPERIENCE 🤩

Je
Review №48

I recently purchased a new vehicle and had the privilege to have Gustavo help me through out my cars shopping experience! Unfortunately I was very indecisive during the process, but Gustavo remained patient every step of the way. I was able to go home with a beautiful vehicle that had all the hot buttons that I was looking for. My needs where met and I felt comfortable with working along side someone who took priority in making sure I left with a smile on my face.

Na
Review №49

I have been looking for a new car for a few months! I had the opportunity to work with Liz!l at EchoPark. She was amazing and friendly! She updated me throughout the entire process and did everything she could so I could get the car I wanted!

ja
Review №50

Lamarcus Reed was very patient and helpful with the process of getting my first car. I recommend this place if your looking for a reliable and hardworking team to get you into a great vehicle. Also ask for Lamarcus Reed at the Grand Prairie location for echo park

Am
Review №51

This is the easiest car shopping I’ve ever experienced. You literally select the cars you want to see, schedule a showing. Drive around your favorites and make a selection. Not a lot of back and forth, interest rates etc. Cody did a good job of making sure we got what we needed and it was a easy sale for both of us. Thank you Cody for a great experience!

Re
Review №52

Echo park THANK YOU for saving life💕💪🏾❤️ From those evil 👿 car dealerships🤢...although I wanted black on black♠️♣️🖤🤫.... I like this little white ⛅️☺️☺️☺️....

Gi
Review №53

Absolutely the best experience I’ve had buying any car. They don’t work on commission so you can be sure they will get you the best car for your needs. Harry immediately put me at ease and has been in the auto industry for decades. Will buy cars here from now on.

Fe
Review №54

Excellent service! Friendly staff! This just purchased our 3rd vehicle from here. Cant go wrong.

Aa
Review №55

Lenny was amazing! Extremely professional and personable. He made our experience smooth. My husband was able to get exactly what he wanted. Thanks Lenny!! We will for sure be back when it’s time for fresh wheels again!!

Al
Review №56

Would highly recommend coming here if needing a car… Thanks to Christy for helping me get my 2018 Chevrolet Malibu, she was very sweet & amazing !! very good dealership to come to 👍.

De
Review №57

Echo Park has a relaxing non pressuring atmosphere. We test drove several cars and even asked to see previous cars again. They were very helpful and patient with our indecisiveness when trying to choose a car. They helped us with financing and explained it to our understanding.I am confident that we made the right car choice at the right place.

An
Review №58

Joshua Lopez was very helpful! Helped me walk out with the car in 1 visit. Very informative and knew exactly what he was talking about. From the greetings to very nice man who was sanitizing the vehicles. Great experience at Echo overall.

Wi
Review №59

Kieron was very helpful, professional, went above and beyond to show us different vehicles until we found one we were satisfied with. He was not pushing to make a sale, he was more interested on finding us what we wanted. I strongly recommend this dealership and salesman for your next purchase.

Je
Review №60

Great experience! Salesman Darrius Greene was helpful throughout the whole process. Mr. Greene made the out of state purchase easy and comfortable. I would definitely recommend Eco Park to anyone interested in buying a vehicle at a great price.

Yv
Review №61

The sales representative Austin was easy to work with not pushy like sales reps can be. He was helpful and helped us find exactly what we wanted at the price we could afford. We would recommend this dealership to our family and friends.

St
Review №62

I came into echo park not sure if I was going to walk away with a car. My sales rep Trey made sure I got the car I want and at a good price. I was totally satisfied and extremely thankful for his superb skills.

Ma
Review №63

Amazing car buying expirence! Maybe the easiest I have ever had. We drove up from San Antonio to get the vehicle. Bryson was the best... he took videos and made sure we were taken care of. I cant recommend EchoPark and Bryson enough. Thank you for helping me find the perfect car for my son!

To
Review №64

We had an awesome experience at echo park. They handled everything and got us out the door with a good interest rate and price. Thank you so much!

Ra
Review №65

Usually the car buying process sucks but I just made a purchase at Echo Park and Lenny was absolutely amazing! I appreciate his honesty and work ethic. He did everything he could to make my purchase a smooth one and got me the best deal possible.Will definitely recommend for anyone in the market for a car!

Mi
Review №66

Liz did a great job getting us into the car we wanted quickly without any fuss. Very thorough in explaining our options and respectful when we declined them. Enjoyed the process here at Echo Park and Liz our salesperson.

De
Review №67

Tj Stanley was excellent in his guidance and knowledge. I was able to see every car option on my list, as well as others to help with my final choice. I appreciated his patience and even leading into the next day, the efforts to make me feel important.The manager Paul as well was very friendly and reassuring in all my needs being met. I’m from austin and would definitely come back. Well worth the trip!

Sa
Review №68

Cameron helped me find my new car! He was so patient and attentive. I highly recommend coming in and asking for Cameron. He’ll make sure to guide you through the process of deciding what it is you’re looking for.

St
Review №69

I am a repeat customer. My sales consultant Albert Kennedy was great to work with. A far better experience than most of the dealerships I have dealt with previously. 5 stars!

An
Review №70

Rylie was a great sales person, helped me through the process. She explained all of the warranties and made me feel at ease. Definitely not your typical car buying experience with high pressure sale tactics. I will be back next time!

Sh
Review №71

Unsure of exactly what car or truck we were wanting, Brandon McGurder went above and beyond for us. He was patient as our needs and wants continued to change. The entire process was smooth and zero pressure. On our third visit we found the vehicle we wanted. The no hassle process was a breath of fresh air.

Ni
Review №72

Brandon was my salesman. Hes so patient very professional. No matter what off days hes taking calls .. i would recommend him to the world.. Thanks Brandon for giving me a awesome car buying experience..

Br
Review №73

I have to honestly admit today has been one of the best car experiences I have had. The process was very easy. I was able to test drive the vehicle with no issues. When I walked into the office all the paper work was ready for me to sign . I had the pleasure of working with Naod. He is amazing. He offered to transfer for sons car seat from one car to the other. He was attentive and made sure my purchasing experience was the best! The entire staff is friendly and the building is clean and pretty! Thank you Exho Park Grand Prairie !

Da
Review №74

I cannot express how impressed I am with not only the sales staff but the entire car buying experience. The quality of cars Echo Park offers is far superior to other car dealers and, without the 8 hours of time you cannot get back when going to an actual dealership. My sales person Kenny Urbina was AMAZING!!! He made this experience the best! Thank you Echo park for such an awesome car buying experience, I love the car!

Ta
Review №75

Rylie helped up perfectly and I would recommend you come here to get a car ask for her

Wi
Review №76

I was satisfied with the prompt and the best service I received. So far everything is fine.

St
Review №77

I tested multiple cars and was able to find the right one. The staff was very patient with me while I made my decision. It was a very easy process. Thank you, Albert! Would recommend!

Au
Review №78

Had a quick and easy process about 3 hours in total. The front deck attendant was helpful to find the person we talked to online. We had a new girl Christy for us to be her first start to finish clients she did an amazing job. She worked with us and was very attentive to our needs and helped os find the perfect car for our needs. They work on you with payments. I can not recommend Christy enough. Start to finish Christy had all of the answers to our questions. I will definitely be back here to trade in my vehicle after we pay off my wife’s.

Da
Review №79

Good news:I bought a Lexus GX from Liz and her “no pressure” and calm approach was a breath of fresh air. The car is great, and I absolutely love the wide range of cars that EchoPark offers. If you do shop here, she’s great!Bad news: sketchy cops! They literally followed us around acting like we were stealing something. The amount of police made me uncomfortable. I love safety and am all for that but it the way they followed us and we’re overbearing was seriously uncalled for. I won’t shop here again because of this!

Ta
Review №80

LaMarcus was great. Was able to get me to the price I could afford!

de
Review №81

We went to EchoPark in Grand Prairie to test drive and buy a 2018 Nissan Murano. We has been in a horrible accident the week before and needed a safe, newer model replacement. From the time we walked in the door, we felt welcomed! We were treated with respect and courtesy. We drove the vehicle with NO salesperson riding along and we loved the car. About 3 1/2 hours later we drove home in our new car with no hassle selling, no going back and forth with a manager due to the no haggle pricing and zero pressure to add on warranties and GAP. We will definitely return to EchoPark in the future!

Ta
Review №82

They took care of me everyone was so nice I got the car I got the car I wanted thanks Brandon you was awesome

Re
Review №83

Joselyn Garcia, who helped me in getting a 2020 Kia, She did a excellent job!! She explained and worked with the credit/ bank. She explained all car information and now i am driving a 2020 Kia !Thanks for the amazing customer service Echo Park and thank you Joselyn !!

Ch
Review №84

Joshua McKay was the perfect sales representative. He listened carefully to our needs and personal goals for our car purchase and did not try to pressure us to purchase above our comfort level. He showed us cars that met our requirements and answered all of our questions in a way that made sense to us. I feel comfortable that we have a purchase that is good for us !

Mo
Review №85

Lenny Gomez was phenomenal! Lenny explained everything with a great deal of transparency and was very knowledgeable!! We personally have never experienced a salesman with as much honest as Lenny possesses.Thoroughly enjoyed our experience and will be back! Thank you for your professionalism.

Mi
Review №86

Our experience at Echo Park Dallas was fantastic. The service was great and our dealer, Liz Robertson, made us feel so comfortable during the car-buying process. Even though she was busy helping tons of other customers, Liz was engaging and helpful and we appreciated all of the little things she did to make this process great. We were at the dealership for a long time (who isn’t when you’re buying a car), but we left very happy!

RY
Review №87

Charles was phenomenal and the environment was laid back and relaxed. In fact, it feels more like youre walking into a boutique hotel lobby, rather then a used car dealership. These guys are the real deal, look no further if youre in the market for a premium used vehicle. Thanks EchoPark!

Je
Review №88

Kenny was very helpful throughout my car buying process! He was very informative! If you are looking for a vehicle he is the one to speak with. The whole process was amazing and I love my new Jeep!

Pa
Review №89

Hi there my name is paulina paz and i was a customer of your dealership and my representative was frank moreno and he was above and beyond very helpful and very caring to all my needs i mean this young man showed me all that i wanted and needed and let me tell you ive dealt with dealerships in the past and never did anyone come close to how he handled me .mr moreno you are a big asset to that dealership .good job thank you soo much for my awesome vehicle may god bless you always .i know that their is commission on sales but you young man did it with the utmost compassion and respect .thank you again for being that person for me and my husband.

Li
Review №90

This has been a exceptionally easy experience. The salesperson Cameron has been efficient in his explanation, answering all questions to our satisfaction. I recommend EchoPark Automotive to anyone in search of a great used car. The cars are clean and with low mileage.

ja
Review №91

Great place to do business they got me in and out amd gave me more for my truck

Ad
Review №92

Our associate, Denzel, was fantastic. Friendly, helpful and we joked around a bit during the process which makes the car buying experience more enjoyable (it can be tedious). Although the wait was long once we finally decided on a car (this should be expected on a Saturday), we left feeling satisfied that we got a great deal with little hassle.The only negative I can say is that they do not allow outside financing, although I did get a good rate with their financing department (will still refi with my previous pre-approval though).

Ro
Review №93

Mike, and Aaron were great. No hassle no pressure. Super professional and chill. Being in the motorsports industry we were very meticulous with looking over vehicles etc and they were pretty cool and chill about it. Start to finish pleasant experience with full transparency each step.

Da
Review №94

Overall the process was smooth for financing etc as credit and down-payment on my end were good. The truck itself was not .I bought the truck and left it there overnight so they could fix a few issues with a major scratch on the drivers door and the interior was needing a cleaning. The next day my rep tells me it is ready to go so I drive the 45 minutes from Frisco to Grand Prairie to pick the truck up. The detail got done but the scratch was just hit with touch up paint and looked terrible, was raised up and not done professionally. Very disappointed at this as I asked the rep to check the truck and make sure this was corrected before I returned to the dealership so I left with this and was going to just get it done professionally. On the way home the front brakes started to squeal very noticeably when stopping. I made an appointment with them to repair under the 30 day policy and also asked them to fix the touch up spot.They set me up for a Friday and so again I took the truck back from Frisco to Grand Prairie where we sat for 3 hours and the tech acknowledged the issue and turned the rotors but said everything was good. The next day the squealing came back even worse than before . At this point I took it to a local shop to have the brakes inspected and they were found to be well beyond worn out. $500 later the local shop replaced the brakes and the issue is resolved. Sad that this is how the customer service is and i was told well it is a used vehicle when asking to have the brakes and scratch fix.

Am
Review №95

The best experience with LaMarcus Reed. He was so patient after changing our minds several times. He went out of his way to make the buying experience super easy. Highly recommend!

Le
Review №96

Great dealer. Im happy with the purchase. Liz Robertson is the best sales person Ive ever met. She is super helpful and a hard worker. She made this purchase so easy and delightful. I strongly recommend EchoPark and Liz to those who are seeking for cars.

Ke
Review №97

I’m truly Blessed and Thankful to have my new ride!! The car salesman Mr. LaMarcus was a double 10! He was so Attentive and Professional, doing the best he could to get me into my vehicle and while helping other customers as well. Best experience at a car lot by far Thanks for everything God Bless!!!!!

As
Review №98

I worked with Joshua Lopez to buy my first car and he was amazing! He explained everything to me step by step and made the process very easy. I recommend and encourage anyone to come and work with him!!

Du
Review №99

Liz was helpful. Good staff overall and the experience was amazing and professional.

je
Review №100

Lilia G was amazing! 🥰 Loving my Chevy Equinox so far!!! 🙌🏻

Information
100 Photos
100 Comments
4.3 Rating
  • Address:2615 I-20 Frontage Rd, Grand Prairie, TX 75052, United States
  • Site:https://driversselect.com/dealership/directions.htm?utm_source=google&utm_campaign=GoogleLocalListing&utm_medium=organic
  • Phone:+1 855-810-4943
Categories
  • Auto repair shop
  • Used car dealer
  • Car dealer
Working hours
  • Monday:9am–8pm
  • Tuesday:9am–8pm
  • Wednesday:9am–8pm
  • Thursday:9am–8pm
  • Friday:Closed
  • Saturday:9am–8pm
  • Sunday:9am–8pm
Offerings
  • Buys used goods:Yes
Payments
  • Cheques:Yes
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