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GoECM
2610 W Marshall Dr, Grand Prairie, TX 75051, United States
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GoECM

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Ja
Review №1

Awesome experience!! Great staff, immediate contact from a tech that walked me through the issue with my FICM in detail! Very friendly and helpful! Highly recommend! I will definitely be a repeat customer.

Jo
Review №2

They were able to help diagnose my pcm luckily wasnt broke they saved a chunk of change, awesome service.

Ca
Review №3

Purchased an ECM for my 2007 Duramax. Said it would be delivered next day air, and it was, but it shipped five days after ordering. Big deal when truck is down. Upon install (after multiple diagnostics) finally noticed bad track lock on ECM plug, after pulling ECM plugs to top of engine compartment to quickly plug back in old ECM and program back to stock to release my tuner, before new ECM install. Tried to return the brand new untouched ECM and was denied. Return policy states within 14 days and Im well within that. I didnt plug it in to further diagnose. I even offered to pay the $200 restocking fee, plus shipping - so I dont lose 100% of my cost. The manager denied it all. Glad my truck is fixed and I didnt have an issue with this reman ECM from GoECM, because GoECM doesnt seem like a company that will take care of the customer. I was very professional and polite throughout the conversation and they could care less. $200 profit with shipping to and from paid and receive your product back to sale again seems like a no brainer to me. Go ahead and enjoy the $395 and lose trust of customers.

Ga
Review №4

I ordered a part that was to be mailed to me. Never shows up. We call and ask where our part is. No one knows. We live 2 hours away. So we had to make the drive so someone could tell us where our part was. Then we finally get one. Doesnt work. We returned it. They called us and said wed get a refund. I used my credit card to pay. They gave me a date it shouldve been back on my card. No money . So I call now there telling me that there not giving refunds until the 1st. These people have no clue what they are doing. They lie and give you the run around. Looks like Ill be driving back to get my money or Ill report them to better business bureau.

Mi
Review №5

Great customer service, Ernesto is exceptional on what he does. He was very detailed in explaining everything to me. Got the job done right in a nice timely manner, rather than rushing and not fixing the problem. I will definitely be coming back in the future to Ernesto. Overall I am very satisfied with the price for the service. Ernesto was very professional in every aspect, thank you!

st
Review №6

Used these guys to fix my computer on my truck. Took 3 days which was longer than I expected but they got the job done and cheaper than I expected. Would recommend.

Ro
Review №7

Save your money and headaches, I ordered a ddec ii for my detroit 6v92.paid for next day shipping and almost 2 months later it never arrived, Ive contacted them twice and told them I want my money back, still have yet to receive my refund, dont do business with these people!!

Er
Review №8

I had a my Caterpillar 3406 gone bad. Received a new one within 3 days of ordering it. Faster than any other company I’ve been to. Clean looking units, good work guys! Will be coming back if needed. Will recommend!

Jo
Review №9

My buddy recommended me these guys and boy was i not disappointed! There customer service is great. Another great thing is they’re quick about getting stuff done. Definitely recommend to anyone.

Qu
Review №10

Do not buy from this business beware!!!! They will not ship your item and lie to you day after day that it’s going to ship that day !!!! Waste of time and money now trying to get a refund and they are holding my money for no reason . GoECM is a scam don’t waste your time with paying for overnight shipping either been 2 weeks still haven’t gotten my order

Al
Review №11

I havent tried going yet, but I definitely will. I called in to ask questions about services and the lady on phone was very nice. She was very kind, and I felt like my truck would be in good hands. I can never find a good place but after calling over the phone, Ill give this place a chance. Her name was Brianda, I hope I speak to her every time, I need to ask a question over the phone.

Al
Review №12

Great customer service, Ramon is exceptional on what he does. He was very detailed in explaining everything to me. Got the job done right in a nice timely manner, rather than rushing and not fixing the problem. I will definitely be coming back in the future to Ramon. Overall I am very satisfied with the price for the service. Ramon was very professional in every aspect, thank you!

Ca
Review №13

Was needing a new computer for my Ford truck and my friend recommended me this place, found what I needed and with the best customer service! Spoke with a young lady named Alondra, she was very helpful and made the process of buying and ordering super easy! Definitely recommend this place!

Ma
Review №14

Ordered a replacement ECM for a 2003 Duramax 3500. GoECM was spot on with programming OEM features. Effortless replacement only needed to update key fobs. Good value and great service!

Am
Review №15

Was very accommodating & the staff person that worked with me was just the sweetest. Thank you for the kindness and professionalism! The service was just great and very helpful :)

il
Review №16

I originally called and spoke to Ramon and he was so helpful. I decided to go in immediately since he told me he could assist me immediately. I, again, spoke to Ramon. He helped me with every part I needed to buy and recommended other parts I hadnt thought about getting that I realized I needed. If it hadnt been for Ramon I would have had to make multiple trips to multiple stores but because he reminded me that I needed additional parts I was able to shop for everything right then and there. He was great and friendly.

Ma
Review №17

After ordering a part the website said was in stock and I paid $75 for next day shipping I found out two days later they didnt even have the part in stock. They notified me it would be a week before I could even get the part. So then I canceled the order just to find out 4 days later that they havent even processed the refund yet so itll be another three business days before I even get the money back to buy the part I need. I would recommend carparts.com over them any day.

Is
Review №18

My husband was needing a Cummins ECM has been working perfectly fine no troubles and what’s even better is they come with life time warranty. They have helped him with any questions he had. Very affordable. Great customer service, very professional. Would definitely recommend.

Br
Review №19

Found these guys through a friend and bought an ECM and received it a day earlier than I expected. Worked perfectly. Highly recommend. I have already told several of my buddies.

Er
Review №20

Outstanding service! 10-10 would recommend and will go back if need be.Ramon was a lot of help was able to get our ECM out quickly and answered all of my questions with no problem.

Bl
Review №21

Sent in my PCM to be reprogrammed find out that it was wasted. After giving GoEcm the simple needed information to get a replacement they mailed me a plug and play replacement. I highly recommend them for ECM/PCM issues . Plus all other places only offer a year warranty they give a lifetime warranty.

Fi
Review №22

I ordered a new TIPM for my Jeep from this company on June 28th. Later that day I learned that the TIPM was not my issue and I called the next day to cancel the order. I figured itd be a clean cut because the item hadnt shipped yet. I gotta tell ya, Im glad I was counting on the TIPM because Id still be out of luck. I have called them back several times and no one is answering. I was told on June 29th that a refund would be issued and I would receive email confirmation of the refund. Not a peep and no one there is talking. If youve always wondered what getting scammed out of $395, just do business with this place and youll find. Now its off to add an even lower score to their BBB standing. Maybe Ill get lucky and PayPal will back me up, but I doubt it. Oh well.

Ro
Review №23

Excellent job and really great people!!!Really appreciate that they where able to give me a time and date at short notice and didn’t let me down. Would definitely recommend Go ECM for anyone that is looking for a place to get there ECM repair.

Co
Review №24

I sent in a FICM off of a running truck. It was having a problem where it would intermittently blow a fuse. I troubleshot it down to being a capacitor in the FICM. I sent it in asking them to repair. Two weeks later I finally got a call of them telling me it was not repairable because the processor was bad and that I would need to buy one of their certified refurbished parts instead that cost 4 times more. I tried explaining to them, that couldn’t be the case considering the truck is running, the injectors are firing. It just has an intermittent problem. The guy wouldn’t provide a better explanation so I just asked him to ship it back to me. Three weeks go by and nothing. I started calling them and just being put on hold forever and not getting any answers. This place was only three hours from my house I just decided to drive there and get it figured out. The lady at reception told me that a technician wouldn’t come to the front and explain why they won’t fix it because because they were working. The she said “luckily they aren’t charging you”. So I asked for what? Y’all haven’t done anything. Then another lady piped up and told me I just needed to get out of their shop and leave.My impression of this company is that they say they will repair your computer but have zero intention of doing so. They want you to send it in, tell you it’s beyond repair and then sell you a more expensive part. Repair your core and then sell it to another sorry sap that believes what they are saying. If my part was beyond repair they have no use for a core exchange. Don’t waste your time. You’re just going to get scammed. Duramax forums all over the place talk about this company, from what I have heard they send out junk parts anyways, that never last. I know it may seems like you’re saving a buck but really you’re just getting scammed.

Ro
Review №25

Definitely recommend going here, the service was really good and helped me with my car. Bri gave the best customer service and my car runs great now.

Sa
Review №26

Ordered a TIPM and received it a day earlier than expected. Worked perfectly! Abel was extra helpful on the phone. Will be coming back for sure.

Ja
Review №27

I got a Ecm from them for my Cat and the truck would not run so I had a shop come out and hook up to it and it said that engine software was incorrect so they hooked up a ECM that they had and the truck started right up. I called GoEcm and I have to pay to have the ECM reflashed.

Ja
Review №28

(Loyal customer! Great customer service!)For those of you who are looking not only great prices but also great personable customer service this is the right place. I was very happy with the detailed explaination on the parts I had purchased. Ask for Stephen when you call he is Awesome and takes his time no rushing here genuine answers to your questions and he will give you a great discount to his ability.

He
Review №29

They helped diagnose my ecm.

An
Review №30

GoECM was super quick to get me my module. The customer service was very nice and I didn’t have any problems with any questions I needed to ask. They knew everything and I spoke to several shops but they sounded like they knew the most. I definitely recommend them.

Ch
Review №31

Found these guys on ebay and bought an ECM and received it a day earlier than I expected. Worked perfectly. Definitely would recommend I have already told several of my buddies.

Po
Review №32

I took them my TIPM they told me 4 to 7 day turn around. I called them a week later they said a tech was working on it. So I called them back 4 days later they said they had found a couple problems. But should be ready in a couple more days. So I called them back 3 days later they said it was ready to be picked up. No charge it had a note Saying NPF witch meant No Problem Found. So I went and picked it up they tried to charge me a 100.00 testing fee. I called them back and they didn’t charge me I took it back and hooked it up still didn’t work. So pulled it out ran down to Summit exchanged it and it works perfect. This was several weeks so don’t trust what they say. So I called trying to speak to a owner and the lady was like I will relay your message.

To
Review №33

Company sent 4 ECUs that came with unclearable codes. Back and forth for 2 months. Will not send ship label to take back their two defective non functional. Tried 3 times and would not offer a refund. Tried 4 ECUs before agreeing give a refund. I was hoping a good option to save money over a dealer but turned into an expensive waste of time. Shipping was quick. They responded quickly to take back an ECU. I wish it worked out.Will update on how this fiasco ends.

Da
Review №34

Steven was a pleasure to work with. He cleared up every detail I misunderstood and was very patient and understanding. I feel good about my order and feel comfortable working with the company. I will not hesitate to do business with them in the future. Thanks Steven and crew.

An
Review №35

Joey was very knowledgeable and knows exactly what he is doing. Will definitely be going back from now on, it’s nice knowing you can go somewhere and get the work done right the first time.Definitely recommend.

Kr
Review №36

I ordered a TIPM on May 6th, 2021,It is now May 22nd and I still have not received this part. I have tried more than once to contact this company regarding a tracking number, to figure out where my part is, and got no response. They made me download an app that is virtually useless because they didnt even send a tracking number to that. Almost a month later, no response. No tracking number and now i cant take my vehicle to work because I havent been able to fix the problem due to the fact that I dont have the part nor do I have any Idea where it is. 400 dollars down the drain. Thanks guys. Smh. No sooner than a day passed, after this review was written. A gentleman called me and and apologized for the lack of communication. And paid for my part to be here the following day. I do appreciate this guys apology and his honesty. Thank you.

Sa
Review №37

My husband bought a Ford ECM From here and it’s been working great, they are really professional and really try to help you out with everything they can.Bri was super friendly and professional really helped us with everything we needed.

po
Review №38

This is the best place to get a new ECM for my rigs. Juana provided me with quality service. Highly recommend!

Ju
Review №39

I had electrical issues with my ECM on my 2012 Ram and Johnathan here at GoEcm made sure I was taken care of and everything went smoothly.

To
Review №40

Treated me right - product performs well and core value met expectations!

St
Review №41

Great experience and very helpful . Abel Treviso was extremely professional, will be going back

Te
Review №42

John was a very helpful staff-member! And the prices are Great!

Li
Review №43

Very timely matter and great customer service.. Love this company !!

Jo
Review №44

Exceptional customer service and great knowledge from Ramon. He went above and beyond to help my situation. Be sure to ask for him. Will be a pleasure to do business here! Thank you!

JC
Review №45

Grate customer service, they explain everything so i can understand exactly what they are telling me and i if i have a question ill ask them and they will answer it. Im totally going to tell my friends about y’all so they can go.

ra
Review №46

They were good fortunately I didnt have to use them they were very cooperative turned off that I had a ground wire loose on my steering column for my Dodge 2003 ram 1500 I did not need a new fuse box however on the front control module there was an issue so if you have a logical problems on a Dodge truck check your steering column and your front end module attached to your fuse box

Ri
Review №47

Very good, professional service thank you juana for your help really made my Experience a pleasant one. Definitely coming back for more services 👌🏽

Ch
Review №48

Worst ecm service company I have used to date, had a C15 cat ecm ordered, took a week to ship, ecm arrived and was programmed incorrectly, overnighted unit back to them, called to explain issue, was told unit would be fixed and sent right back, a week later ecm arrived, sent core ecm back and was told it was not approved as a core although I had spoken with them about sending a different core back before purchase was made and was told it would be fine, when questioned about this issue was hung up on twice.

Al
Review №49

This very nice lady named Brianda. She helped me out with all the questions I had over the phone, and when I sent it in my truck for a repair they got the problem fixed, and my truck works great now!

Je
Review №50

I spoke to Johnathan on my n14 and I told him I needed one as soon as possible and he got one out for me that same day. I will forever be a customer! Very good customer service.

Me
Review №51

Very pleased with the service. Ramon is wonderful and helpful.

Bl
Review №52

Go ECM is the best! The service and quality work is unmatched! I will never go anywhere else as long as I live in the area. I wish I could give 6 stars!

Ju
Review №53

Johnathan Martinez was very professional in his line of work! Very fast and efficient. Will definitely be back because of him!

Br
Review №54

Great customer service, Juana and Havier are great.

Sa
Review №55

Was very accommodating & the staff person that worked with me was just the sweetest. Thank you for the kindness and professionalism!

Aa
Review №56

I had no clue who GoEcm was and what they could provide. I have not had a single ECM/PCM they were not able to source at a fair price. Some of the PCMs they have the dealer cannot get. I have been working with Juana and the response time I receive as well as product is outstanding!

Ni
Review №57

GoECM was fantastic! Great group of people and they were very helpful. I highly recommend them!

ja
Review №58

Spoke on the phone with Julie a few moments before I arrived and she seemed very professional and friendly. I will definitely be bringing my business here more often.

Al
Review №59

Takes them 2 months to fix my ecm

Da
Review №60

Very friendly employees and great prices. Johnathan is easy to speak to and has great problem solving skills.

Mi
Review №61

Definitely recommend these guys they were communicating with me constantly when I was having issues with my truck. Thank you Ty for reaching out and helping !

Jo
Review №62

Fantastic service and quality. I was attended to very quickly and had no problems whatsoever I would use them again in a heartbeat.

Ro
Review №63

They are very professional, Bri answered all the questions I had about purchasing an ECM.

Es
Review №64

Ramon was very helpful with my electrical issues on my car. Will definitely be using him for any future issues.

Ni
Review №65

Thank you Abel for helping me find the issue with my ECM and getting me a new one to get me back on the road in no time !! 5/5 recommend these guys

Le
Review №66

Bought an ECM for my Peterbilt tractor. Very satisfied.Professional and friendly staff. Juana is very helpful.I would do business with them again and would highly recommend them.

An
Review №67

Talked to Steven about our issue with our ECM over the phone. He explained to me what the issues could be and was able to send me a new one within days. Thank you guys for your help!

sh
Review №68

Juana was a pleasure to work with. I had a problem with my Cummins ECM she was very informative now I have my truck back in service. Highly recommend this company!

da
Review №69

Great service great people they are really there to help there customers and there prices are very fair

JS
Review №70

I had symptoms of a bad ECM in my 2007 Dodge Ram 5.9L Cummins. After looking around DFW for a repair shop that handles diesel ECMs i luckily found GoECM. I brought my ECM to them and Juana checked it in for me. She was super friendly and knowledgeable. Literally within 1 day I got a call from Bryan saying that there were no problems and that I could come pick it up. I was so grateful for their honesty. Apparantly other shops in town like to charge people for rebuilds that they dont actually perform but GoECM is not one of them. I was happy to pay their reasonable diagnostic fee. I will definitely use them in the future should i need ECM work.

Co
Review №71

Thank you to Juana for being very honest and constantly communicating with me to help us get our truck back on the road !

Fe
Review №72

I highly recommend using them I am out in AZ and they have been fast and their has been no hesitation in helping or sending me the PCM my truck has federal emissions so their was a slight hick up but withing 24 hours they are sending the correct one. I was miss informed with programming so I tried to go local and it was going to take longer here locally to get it fixed called ecm go and had one within days. I was probably one of them annoying costumers calling a lot but they were always professional and respectful I dont remember all their names one guy was Abel. Thank you guys for all the help with this headache.

Ed
Review №73

Spoke to Jonathan Great customer service very professional and was able to ship my Detroit 4 instantly.

Mo
Review №74

Wonderful work, will comeback if needed!

Br
Review №75

So glad I called ! Abel was communicating consistently with me on my Cummins ECM and received it quickly! Definitely recommend

Jo
Review №76

I ordered a TIPM module from their ebay store. Their service was great. The part was reconditioned/rebuilt, but it was like new. My mechanic got it installed in record time. He said it was pretty easy to install. He called GoECM with some questions & they were very helpful. My 2005 Dodge Ram now drives like new again. Working with Juana now to get my old module to them for the lifetime warranty. Shes very pleasant & her customer service is wonderful. Highly recommend this business for parts. Cant speak to it as a walk-in customer, but their online service is awesome.

Ka
Review №77

Isabel was very nice and helpful! Excellent customer service.

Co
Review №78

Ramon was amazing!!! Reliant, good service, gets things done quick! Highly recommend!

Be
Review №79

Stephen was a great help. Amazing service

Ju
Review №80

A very well done and managed business. It is local and accessible in most of north dallas which is really beneficial for people like me. They are very professional and will treat you with the respect that you deserve. Overall they are doing a great service to the community! Keep doing you guys & gals!!!

Cy
Review №81

Ty and his team were fantastic! Great group of people and they were very helpful. I highly recommend them!

Ta
Review №82

Thank you guys for getting me a new ECM within days !!!5/5 recommend

se
Review №83

Go see Tyi . He will take good care of you.

el
Review №84

This electronic repair shop is one of the best they know what they doin so far i strong recomended to eny one also the service price us afordable...

M
Review №85

I had a “one of a kind” experience with GoECM and their crew. I was well taken care of in terms customer service and workmanship. I would like to say thank you again to the crew in particular for everything y’all did for me. The truck is set correctly and running flawlessly.

Al
Review №86

I called and got the best customer service I needed a cummins celect plus and Stephen and Juana did a great job sending it to us. Bre was excellent as well and gave me all the shipping information I needed to track it.

ji
Review №87

Needed an ECM for my N14. Received it the next day. So far, so good.Thank you Juana for your help. Incidentally, the local International dealerand Cummins wanted $2400 and $2800 for their remans. Awesome price GOECM!

Tr
Review №88

Great customer service will be taking my business here again.

Ti
Review №89

I spoke to Javy when I walked in, he was able to resolve my issue and also was consistently in contact with me during the process! Very much appreciate your help for getting us back on the road

ma
Review №90

Abel was great help and knowledgeable. I would recommend everyone going to this place for your ECM replacement

Is
Review №91

10/10 recommend!! Everyone is so helpful and understanding. I will definitely be working with them again.

Ry
Review №92

Talked to johnathan on my n14 and he was able to get one shipped the same day! Great company and awesome customer service.

Ja
Review №93

Joey took very good care of me . Highly recommend!

Ha
Review №94

Ramon was super helpful! Highly recommend

Ch
Review №95

Very professional and got me an ECM quickly. Thank you guys for the help

Cl
Review №96

Great service! Would definately reccommend!

De
Review №97

We have returned 3 ecms for re-programming. But Abel said you cannot program DDEC5. Please advise because we need a refund.

Ni
Review №98

Fast Service! Johnathan was very helpful.

Cl
Review №99

GoECM is a excellent company to do business with. They were fast and very professional with my repair. Thank you Juana for all your help and I would definitely do business with you again.

Ru
Review №100

They did a thorough diagnostic on my ECM, and got the results to me in a timely manner.Highly recommend.

Information
10 Photos
100 Comments
4.4 Rating
  • Address:2610 W Marshall Dr, Grand Prairie, TX 75051, United States
  • Site:https://goecm.com/
  • Phone:+1 972-602-8100
Categories
  • Auto electrical service
  • Diesel engine repair service
Working hours
  • Monday:8am–6pm
  • Tuesday:8am–6pm
  • Wednesday:8am–6pm
  • Thursday:8am–6pm
  • Friday:10am–2pm
  • Saturday:Closed
  • Sunday:8am–6pm
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