Positive: They fixed the issue with my shift cable, which was a minor repair taking 45 minutes. The charge was $395, more than $150 more than competitors are charging for the same service. The plus is they did actually come out and do the repair. But they were NOT upfront about the charge, initially advising it would be $275. In the future, it would be a good idea to advise the client that the quoted charge does NOT include the initial consultation fee of $90. No one likes to be duped or taken advantage of. Im no exception. I will not be using them in the future.
Alternator Replacement- I called at 11:45 am and discussed my issue. After the call i supplied them with my information through text. By 2pm every thing was finished..great service and professional
Mike. Wasa. Great. Mechanic. Told. Me. Everything That. Was. Wrong. Ill. Call. Him. Again. If. U. Are. Looking. For. Good. Service. Good. Price. Call. Him
Great mechanics always there when you need them
I looked for mobile mechanics to fixed my car (chevy malibu) since it completely shut down on me on a red light and nothing electrical was working not even my emergency lights. I called them and helped me fix my car. They were honest and told me the problem (cables from the fuse box) they removed it and fixed everything and my car turned on since then i havent had any issues.
Mike and his apprentice came out and changed my starter in my 2007 Honda Accord. These two gentlemen were very courteous, professional and very knowledgeable about what they were doing. A bit pricey for labor but hey nothing good comes from being cheap. I am definitely a satisfied customer. Thanks guys I appreciate you both 😁😁😁👍👍.
After calling several close by mobile mechanics with no luck DFW auto repair was able to get me taken care of the same day. Super fast, friendly, and professional. I highly recommend.
Set up appointment. They no call, no showed. Later said that the weather was the issue. No problem, I understand, but thats not a good excuse for no calling, no showing. A simple call or text to let me know wouldve gone a long way.Update - response: Appointment was for anytime after 12 noon, that is correct, HOWEVER, I called around 2:30 or maybe 3pm, and you stated basically that you were no longer coming. So anytime after noon is null if you had already cancelled without communicating. You not coming because of weather is understood. I understand that, no problem, my review is based on communication. You need to make you customers aware of your decisions involving them. Period.BTW, I reached out to you, you never reached out to me. So whatever appointment you offered is irrelevant, you still failed to communicate.
David was a sweet young man who got my car fixed in the misty cold rain! my serpentine belt slipped off the pulleys. He briefly explained what may have caused the issue and some other “minor” things to consider for maintenance. I highly recommend this business. They even came up to Grapevine and were definitely reasonable!! Thanks again David! Sending lots of blessings your way.
These guys are awesome! Our car stopped working out of the blue a few weeks ago and we couldnt figure out the problem. We had to have it towed into a shop a few days before Christmas and they told us that our entire fuse box needed to be replaced and that it would cost $1100. We couldnt afford that so the tech somehow got the car running and it worked for about a week. Then the car stopped working again. A friend referred these guys and they came to us within an hour of calling them. They even called us before they got to our apartment telling us that they were on their way.Mike told us that we just had a bad relay and that once we replaced it the car would run just fine. Well, we paid $15 dollars for that relay and now the car works just fine! Beats paying $1100 dollars to replace the entire fuse box that didnt need to be replaced in the first place.Were so fortunate to have found someone honest that was more concerned about helping us get our car started than making money like the other guys at the shop!Thank you so much guys! We will definitely call you again if we ever need help again and we will also spread the word to others that you guys are awesome!
My alternator went out on the highway about a month ago, and I was able to get my car to a nearby hotel. I called these guys on the first Saturday without pouring rain, so they were completely swamped, and they came out the very next day (they offered to try to squeeze me in that night, but I wasnt going to do that to them, these guys have families I am sure). They gave me a basic price quote without even looking at my car, which is fantastic when its an unexpected expense so I can know what to prepare for. Then, despite the fact that the repair job required more work than the average vehicle because of the placement of the alternator, they still offered to honor the original quote they gave me. Outstanding! They also talked me through every step of what they were doing, and gave me some quick tips on car care and which auto parts stores to purchase certain items. Being that my car was running on only the battery life for nearly 5 days after the alternator first went out, the battery needed a bit of a charge...they stayed with me for the 15 minutes it took to charge so we could be sure I wouldnt end up stranded, and then helped me re-train my battery. It isnt just about the quality of the work for me, it is also about the level of customer service I receive, and these guys are second to none.I know this was a long review--trust me I could have made it much longer, as helpful and friendly as they were--but these guys are seriously worth every penny I spent, and didnt charge me anything more than what a normal shop would have when all was said & done. You have definitely earned a customer for life with me. Thanks again guys!
This review is based on customer service - I had no work done: My transmission went wonky at the airport (good times) and I called up to see if they could help. The man I spoke with on the phone was able to determine that I would require more extensive service than he could provide and he went out of his way to get me the info for a mechanic shop that specializes in servicing Subaru’s. So helpful as I’m new in town and had no idea where to go. Thanks for taking the time to get me sorted out with the right shop!!
I WILL SAY THE BEST SERVICE EVER!!! If I could I would give them more than 5 stars! This morning, I was heading to work, serpentine belt slipped off, oil gushing all over the engine, one phone call to Mike, and everything was working great, even the oil changed.....Best mobile mechanics around DFW!! Punctual, reasonably priced, and all around honest! If you are looking for an honest auto repair company, you found them!!!
My car broke down on New Years Eve and I had to have it to towed to my home. I contacted DFW Mobile Auto Repair on New Years Day to inquire about their service. To my surprise, David said that he come out the same day to diagnose and fix my car. Needless to say I was surprised since it was a holiday. He came out and confirmed it was the alternator which is what I suspected. He provided pricing, picked up the part and installed it. Four hours later, my car was on the road again. The price was very reasonable. I know it would been more at my now ex-mechanics shop. David was highly professional and knowledgeable. My husband and I will use this company for our future automotive needs.
Absolutely fantastic. My truck broke down headed to dinner on a Saturday evening. Brett drove from Ft. Worth, showed up on time and was very helpful. He ordered a new power steering rack for me, we agreed to meet the following day and I had my truck towed home. Ready for the amazing part... again, he showed up on time with a 30 min heads up that I requested, fixed my truck for the price we agreed. ON. A. SUNDAY.In today’s world, you have to have four people that you can trust won’t take advantage of you. An Accountant, an Insurance Agent, a Contractor and a Mechanic. DFW Mobile Mechanics should be on your list
Went out to my car and the battery was deadlined late on a Sunday evening. Mike came out within an hour of calling him from across town. Quickly assessed the issue, and was very friendly and forthright about what my car needed. He quoted me a price before doing anything. Excellent and quick service. Would recommend to anyone who needs a mechanic to come to them.
I’ve worked for this company on and off for 4 years and it is in all honesty a great company. I met the owner 7 years ago because he was the only mechanic that worked on my parents vehicles, shortly after I got certified in automotive technology Mike gave me a job and taught me how to perform quality repairs with the correct diagnostic procedures. DFW Mobile Auto Repair is simply a respectable, reliable, and legitimate company that will take care of any mobile repairs with great technicians that you will want to come back anytime your car breaks down.
Needed shocks and struts put on my old Toyota Tacoma. I had bought the parts, but never got around to putting them on. Talked to Mike and they came out, put the parts on that I had purchased and also suggested an additional part that I should get for the job. They picked up the extra parts for me, arrived and finished early and the truck drives like a dream. Very pleased with the customer service, quality of workmanship, and professionalism. I can highly recommend DFW Mobile Auto Repair. I will be using them again in the future and will also be recommending them to friends. Great folks!
They came to my house at 11:00 pm to replace a car battery. I was in a panic because I had returned from a trip out of town to find that my car battery had died and I knew I needed to be somewhere early in the morning. I was so thankful they were available and timely and priced reasonably well. I also appreciated his knowledge of car battery maintenance. I will keep their number handy for future emergencies.
Great mechanic! Fast and got me up and running fast. Will definitely use him again when needed. If you need a mechanic mobile or not give him a call 1st!
Mr. Coyle from DFW Mobile Auto Repair was extremely accommodating in working with me to ensure my vehicle was up and running and prepared to be shipped overseas. Very professional and I would recommend DFW Mobile Auto Repair for your mechanic needs!!!
Moved to Texas last year in February and was fortunate to find this place listed online. I called them up explained that I was needing a tune up and was surprised to hear that they charged less than many of the top mechanics around town and on top of that they came to me. Id say it took about a half an hour to an hour for the tune up on my 04 f150. I was quoted the exact amount I was charged over the phone nothing extra. I would definitely recommend these guys.
I highly, highly recommend Mr. Mike and Mr. Chris, I have an old model car (2002 Chevrolet) and she needed a lot of work done to her Drums, Shoes, Rooters and more . Needless to say they came out to my location and completed the job with a reasonable and affordable price. I was really thinking about trading her in for a new model care, but after Mr. Mike and Mr. Chris finished repairing her, she feels brand new!. The two gentleman also educated me on other things concerning my vehicle as well while in the process of maintenance. I will definitely be using DFW MOBILE AUTO REPAIR concerning the care of my vehicles old or new.
Such a great and convenient service. I was quoted an honest and fair estimate. Brett came out to my job and fixed my breaks quickly and even explained a few other things. I highly recommend them. Thanks so much!!!
These guys were awesome! They made sure that the job was all the way done. They were very friendly, and honest. Id definitely give them a call again!
The repairman was quick getting to my location. He was courteous and efficient. He provided wonderful service. Would definitely recommend him and DFW Mobile Auto Repair Shop
After having no luck fixing a starter issue i called and spoke with them. Though i was a little out of their service area they agreed to send someone out to my home. David was friendly and helpful and had the problem fixed in no time. Id highly recommend DFW mobile auto repair!
Mike is awesome. We have a commercial food truck that was down for a few days. We had two other mechanics work on the truck and unable to get the truck up running. Mike and his team were able to correctly diagnose the issue and get the truck up and running in time for our event
Had left a car with a dead battery in airport parking. Called DFW Mobile Auto Repair from out of town. They took our auto details, bought the battery, and were waiting to meet us upon on our return. They were courteous, and completed the installation quickly. You dont want to need these guys, but theyre GREAT at what they do!
This was the best auto experience ever. Mike showed up super quick and knew exactly what he was doing. We were back rolling in no time. This was a ball joint repair on a 1999 Lincoln Town Car.
Mike was AMAZING. My girlfriends starter went out the night before. I called him the following morning at 7:58am and by 8:31am he was at the location where she broke down at. He was friendly and a pleasure to visit with and the work was done within 45 minutes and her car started right up. He even let me know her 2 front tires had no tread at all on the inside which could have been tragic cause she drives on the high way and the tires could blow out at any time. I HIGHLY RECOMMEND MIKE OVER ANY OTHER and Ive used a few others in the past. He will be the ONLY person me and my family use.
He was great!! Arrived quickly and was able to complete the job with ease. He was knowledgeable and showed me why the part went out, Im definitely going to use him again and recommend him to everyone.
Needed a Battery and corroded connectors replaced. Called on Saturday morning and Mike was at my house by noon. He clearly explained all costs and what needed to be done and how long it would take. I would use this service again and will not hesitate recommending them to my friends and family
The temp was 103 and I had to drive home in 5 oclock traffic. Around 7 I needed to run an errand and 2 blocks from home the check engine light comes on. I remembered I had save the mobile repair number and called them as soon as I got home. They came first thing and gave me an estimate and went to get the part and fixed it right in from of my home. They were polite and courteous and I didnt have to miss work. I recommend to everyone for fast and fantastic work.Brenda
Honest and fair. I felt most mechanic try and charge you for every little thing but at DFW Mobile, they are very reasonable. Very upfront. Mike came out an did a great job.
Thank you, Mike. Thanks for being so informative and helping us out today. Your service was professional and kind. You live up to your reviews. Thanks again.
Very trustworthy, cost effective, friendly service. This is the shop to go.
The only good thing was they were on time.i paid 80 bucks for them to come out and chill one guy sat in my vehicle on the phone and the other guy hammered sticks in to the ground...they tried to convince my wife and i that the code reader said that our vehicle wouldnt start due to anti theft system.that wasnt even close to what it was.i fixed it myself for $26.50..biggest waste of time and money
Great customer service! Came out very quickly. Diagnosed the SUV I have, repaired it and now Im back on the road!!!!! Highly recommend!
Prompt, knowledgeable, and friendly. So thankful he was able to diagnose why my car wouldnt start and send me on my way. Highly recommend!
So professional. And AWESOME customer service. I recommend them.
Awesome Experience! They got to my trucks location in no time and had me rolling out of there in 30 minutes. Im calling DFW Auto Repair for All my Auto needs from now on!
Mike was a real pro. Highly recommend. Truck was crippled at a gas station, I was give a price upfront, no bull. These guys came out, knocked it out and charged what they said they were gonna charge. I get screwed by mechanics most of the time, this was a pleasant surprise. Thanks guys, real pros.
Mike was awesome. He was very professional and explained everything to us. Hands down by far, this is the best mobile service to call on. I would differently call them again when in need.
I called and this person seams like they discriminates again people with a hearing disability. He listened to my 3 party explaining I dont use phones as they will.talk for me. NO RESPONSE THEN CALLED BACK THEY WOULDNT ANSWER phone.
I will recommend this Auto repair company!!Very professional and attentive mechanic, Fixed my 2010 Dodge Ram 3500.In a a very short time had the diagnostic ready and my truck was working as good as new.They come to your house and the price is very reasonable, he came out on a sunday and I am just glad that this company is working with such professionalism and promptness.
Mike came out to my house today to check on my 2013 Cadillac SRX. The suv was not starting and a jumpstart could not get it going either. He figured out exactly which terminal needed to be replaced quickly and finished the job on site within 30minutes. The price was very fair. He saved me a trip to the dealer and a much bigger expense. I will definetely recommend him and use him if necessary in the future.
Tried to get a quote and before I could describe what I needed the agent cuts me off and expains how they are not a cheap service, they are premium, as if I cant afford whatever it is they are offering. Obviously must of been white or Hispanic and his lack of ethics, pitiful to say the best.
By far the best service I’ve ever had on a car.
Great and timely service, very professional and affordable. Would definitely use this service again in a pinch.
My A/C stopped cooling, called them this morning and they met me at 11am. Fast, Friendly and affordable service.
These guys showed up when my truck broke down quickly and changed my pulleys and belts they were very reasonable I dont know what the other person is talking about they were very reasonable at $220. I though I had just thrown a belt they pointed out my pulleys were damaged and replaced them so it saved me a pain later on and money!! Id call them again if I ever needed work again. Plus i didnt have to worry about calling a tow truck since they started at over $150 just to show up
Guys really helped me out. Had my heads machined, replaced gaskets, rods, timing belt, serpentine, etc. They even came back out on their dime and addressed a timing issue. Id definitely call on them again.
I called these guys 3 times and left 2 voicemails and they will not call back.
David did a great job on my vehicle! My car was overheating so I gave them a call and I’m glad I did.
Best work, great prices, services performed on time and done right!
Great experience at this location.
Hit and run Harry is what I call them. They advertise being at an address that is actually a Public Storage Facility and I called Public Storage to see if I could get their contact info on site and Public Storage said that no one does or can run a business at a Public Storage Facility and that they did not know DFW Mobile Auto Repair in the first place. Now I have no idea where their business is or if they actually have one other than a driveway at home?The guy came out, did some work, didnt leave a receipt, was supposed to send me one, never got anything except excuses and Ill get with you soon. He actually may be a mechanic part time since he was dressed in hospital smocks and said he taught phlebotomy (the taking of blood samples).So Im not certain if they are a real company or just a Hit and Run Harry as I noted above.The guy that came out identified himself as Jason and seemed like a trustworthy guy. I just dont know what happened when it came time to provide a receipt. Really suspicious to not be given a receipt and never get one later as the guy said hed do. I have numerous texts stating he was sorry and that hed get me a receipt soon but never did. Really suspicious.I just wanted a receipt for work Jason performed so I can get reimbursed by Exxon/Mobil and Sunoco for contaminated gas which caused me to call for a mechanic in the first place.He, Jason, was unable to make repairs so I had to take it to a brick and mortar shop.Walts Automotive in Richland Hills, a truly excellent shop is where I ended up.Give Walt a try next time you need anything for your car and tell him Stephen Haley referred you. He is the one that corrected the contaminated fuel in my Buick for me.But stay away from DFW. If they cant provide a receipt, then there is really something suspicious about their business practices.
Very RUDE period.
This dude seriously is an idiot and doesn’t know what he’s talking about
He told me my engine locked and charged me 140 dollars just to tell me that.it wasnt true truck started right up all i had to do was change 2 sensors
Rude and wouldnt drive 30 minutes to help
Too expensive